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BEST WESTERN Diamond Bar Hotel & Suites

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259 Gentle Springs Lane, Diamond Bar, CA 91765
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BEST WESTERN Diamond Bar Hotel & Suites
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144 Reviews from our TripAdvisor Community

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Traveler rating
    39
    37
    24
    12
    32
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46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (33)
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    (30)
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    (40)
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Visalia, California
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Brawley doesn't have an abundance of overnight accomodations, so it was pleasant to find this Best Western. Situated just off of Main Street, the property is clean and staff is friendly. I found it very adequate for my business travel needs.

Review collected in partnership with Best Western

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cumming, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2015

Trip Adviser makes it difficult to do this survey. The hotel and people were great but trip adviser wants people to waste there time writing reviews and will not accept the review without lengthy remarks!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 3, 2015

My husband and I were participating in a 5K run in a city close to this property and it worked fine for what we needed. The room was clean and had modest but attractive decor and everything was in very good condition. The bath amenities were on the cheap side (think Motel 6) and our experience with Best Western has... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Antonio, United States
2 reviews
3 of 5 stars Reviewed April 18, 2015

The breakfast was below standard and eventing staff was not the greatest. Day staff was much better. The workout facility was below par and the bathroom in the GYM was not very good. If you need a good location and average stay, this will work for you.

Review collected in partnership with Best Western

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Temecula, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 3, 2015

I stayed here just to have an additional option to my regular business travels to Pomona CA, Overall the place is very nice with great landscaping and a good looking pool area . The staff needs some "Training" in listening. I had no air conditioning and no hot water in my room .The day staff said after I was checking... More 

Was this review helpful? Yes 1
Temecula, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 3, 2015

Ok for a Night, I have stayed at several Hotels in the area as I have to work in the area as a contractor . The room I had had little hot water which I di not notice until the morning , Also the AC did not work which in southern California is a must.

Review collected in partnership with Best Western

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Sandy, Oregon, United States
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 2, 2015

Overall the hotel was pretty good. Rooms were all clean and neat. Beds were comfortable. The front desk staff, needs some help though. The staff in the morning no friendly or personable at all. The night crew had so much trouble checking us in it was not even funny. Pool and hot tub were great. All in all though I... More 

Was this review helpful? Yes 1
Fairfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

I've stayed here before so it was an easy choice knowing about the facility. The room was clean and fairly quite. Overall interior lighting could be better. Internet was fast but because it's not secure some addresses weren't accessible. Check-in and check-out was fast. In room coffee was excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Los Angeles, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

I booked the room before I read the plethora of bad reviews, so I was expecting the worst. As it turns out, the place isn't half bad at all. It's an older hotel and the rooms are large and comfortable. Hallways and door noise is clearly audible from the guestrooms, but not much beyond that. WiFi is almost non-existent and... More 

Review collected in partnership with Best Western

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Santa Maria, Ca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 28, 2015

My room had cobwebs. Breakfast was not great juice was watered down, waffle makers were not working properly. Internet was a problem. Other than that the room was fine for what you pay. Bed was comfortable, Pillows are awful bring your own.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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