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BEST WESTERN Diamond Bar Hotel & Suites

2.5 of 5 259 Gentle Springs Lane, Diamond Bar, CA 91765
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BEST WESTERN Diamond Bar Hotel & Suites
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BEST WESTERN Diamond Bar Hotel & Suites
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128 reviews from our community

Traveler rating
    37
    34
    17
    12
    28
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45
16
13
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bridgeport, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel while visiting our Grandson. Rooms were clean and large and have all things you need, coffee maker,hair dryer, iron..modern large flat screen TV. Breakfast has plenty of choices to choose from. waffles, pastries, cereals. bagels english muffins Lots of restaurants in walking distances.Pool area is beautiful. Etc I would stay again. Only thing i would... More 

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everett, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Should allow the customer to bring breakfast to their room. Because at the breakfast time was totally clouded with peoples and not enough place to seats. Manager was screaming to get the breakfast tickets from customer.

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed December 22, 2014

Hard to say what is the experience, but our room is smelly,..amenities not there (ie. tooth brush, soap and slippers), carpet bit dusty - especially in some area (seems not being touch by cleaning staff). When we did complained to their staff, well somehow not pleasant answers that being given, with defensive style they had, anyway - worthless to be... More 

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Seattle, United States
2 reviews
5 of 5 stars Reviewed December 11, 2014

The hotel was near our event. Our room was clean, hotel staff were kind and helpful. The bed was comfortable and room with a king was huge. The breakfast was good. Although adjacent to the freeway. Noise from the freeway was minimal and did not affect our sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Minneapolis, United States
1 review
4 of 5 stars Reviewed November 30, 2014

Booked room last minute and surprised to get a wonderful price/value on the room. Rooms on highway side are a bit noisy as cars are out 24/7, but didn't affect my sleep. Rooms have several light sources, but bulbs could be brighter. Impressed with microwave, fridge, and table in the room, didn't expect those. Would definitely stay here again, good... More 

Review collected in partnership with Best Western

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Brawley, California
2 reviews
3 of 5 stars Reviewed November 22, 2014

The motel room faced the freeway. There was traffic noise most of the night. If you decide on this motel, request a room that does not face the freeway. Those working the front desk were not particularly friendly. However the housekeeping members I ran into were hard workers and friendly.

Review collected in partnership with Best Western

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Livermore
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 16, 2014

Good location for easy access to freeways and local businesses. Rooms/beds are comfortable and spacious but overall room lighting is poor. Rooms facing the freeway may have too much freeway noise for most people. Staff are very nice and professional. Breakfast is minimal but they do have fresh waffle maker if that is your thing. Poor tasting/weak/bitter coffee. Small dining... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bangkok, Thailand
Top Contributor
552 reviews 552 reviews
91 hotel reviews
284 helpful votes 284 helpful votes
5 of 5 stars Reviewed November 13, 2014 via mobile

The hotel has limited facilities however by its location it is an excellent place to explore Southern California. With plenty parking space, easy access to the freeway, quiet surrounding, yet all the convenience of supermarket across the street, the hotel offers all the things one would needed. Their huge swimming pool is also a plus for lazy day after all... More 

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Las Vegas
1 review
4 of 5 stars Reviewed November 5, 2014

The personnel are pleasant and very helpful. the location is excellent ,very close to freeways, shopping , and restaurants. The complimentary breakfast is an added plus The location provides an easy access to tourist attractions such as Disney Land,Los angeles angels , anaheim staduim, freeway close to ski resorts and all points of interst in san deigo. less than 30... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2014

Warning....they will charge your CC right off online. Check-In was a nightmare. Front desk person was unhelpful/horrible. Housekeeper (Victoria) was rude didn't want to give me a towel and if looks could kill, it would be hers. Bed was uncomfortable, towels small, parking bad bc other business took the hotel space, but the room was clean/good size. The toilet wasn't... More 

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Diamond Bar Hotel & Suites

Address: 259 Gentle Springs Lane, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Diamond Bar Hotel & Suites 2.5*
Number of rooms: 97
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Also Known As:
Best Western Diamond Bar Hotel Diamond Bar

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