Wow, I loved the room sizes, especially for the price. However, receptionist staff kept insisting my room upgrade and extensded reservation charges would appear on my Expedia account. This sounded fishy to me because Expedia doesn't have permission to create new reservations without my consent. Why would Expedia let the hotel bill my account without my permission? So then, I... More

My stay was business and family vacation. The hotel has a nice landscape, spacious room, okay selection of breakfast. It Lacks character from the staff. The man manager was kind, his wife (assuming was his wife) was plain rude and lack customer service. They went into my bank account several times and change the charges, what also got me mad... More

It's obvious from the past reveiws that these people are either way too picky or simply idiots. We stayed on the freeway side ($79.00). Other than the occasional motorcycle, the sound resembled a quiet running stream. The hotel including the room looked like it had just been remodeled....very clean, very nice. Everything was functional and it was very close (walking... More

My family was attending my wedding and booked 3 rooms at this hotel for over 8 nights. Once the first guests arrived on Friday, they were not greeted at check-in. Once they reached their hotel room at night (in June) they found that the air conditioning was broken, they asked to be switched to a different room and the desk... More

I reserved a room and was quoted a rate of $63. They never sent the email confirmation. I arrived late and tired, and signed a paper. I should've read it closer. I knew I had the cheap room because it faces like 10 lanes of freeway and the noise was unbelievable. When I checked out the next morning, I realized... More

We had an inside room. Room was very clean & comfortable. We were extremly pleased with our stay and the great customer service. AAA recomended and completly satisfied. Would definatly recomend to friends and family. The price was just an added bonus. More

I agree with other reviews about the owner of this hotel. This was the worst expeience of awful customer service. I was quoated the wrong prices and when I arrived I was charged a way higher price then what was qoated. When I asked about the change I was told that extra fees and deposit was not disclosed over the... More

I stayed there on with my family. The customer service was great and specially room were clean and big and well maintained. I read the review of this hotel and was bit scare to make reservation with this hotel. When checked in The staff was great to check me in and the were great beyond my expectation. The breakfast was... More

I agree with all the negative reviews on this site! the worst customer service ever!! the owner Meir is a complete idiot!! and he has no business running a Best Western motel franchise!! Someone from Best Western corporate needs to investigate becasue this moron running this place is giving Best Western a bad name!!! Would I recommended this hotel to... More