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All 3 Diamond Bar hotels

BEST WESTERN Diamond Bar Hotel & Suites

2.5 of 5 Resort   |   259 Gentle Springs Lane, Diamond Bar, CA 91765
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Ranked #2 of 3 hotels in Diamond Bar
A recent review
4 of 5 stars Reviewed July 15, 2014
Lori T SLC, United States
  • Overview
  • Reviews (108)
  • Photos (13)
  • Amenities
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  • Room tips (16)
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108 people have reviewed this hotel

Traveler rating
    31
    29
    13
    10
    25
See reviews for
39
14
11
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • English first
  • French first
  • Norwegian first
  • Any
English first
Baja, Mexico
1 review
2 of 5 stars Reviewed 1 week ago NEW

Staff not very helpful, called to find motel they could give me directions from 8 blocks away, the girl at the front desk would not speak up I had to ask her to repeat over and over, my room was clean and nice but it was on freeway side Very Noisy, kids outside yelling after 11:30 pm TV not working... More

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Seattle, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms are large and clean but room lights and TV are on timers or motion detectors so they constantly shut off while you are sitting in your room - this drove me NUTS! When I'd turn the tv back on I had to find my channel again and I would randomly find myself in the dark. Fitness center usage... More

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SLC, United States
1 review
4 of 5 stars Reviewed July 15, 2014

Very convenient to Roland, Chino, and access to freeways to LA and Long Beach. Decent rooms. Nice pool. Fridge and microwave in room are nice to get your own breakfast at the nearby Vons. The hotel breakfast is so-so at best.

Review collected in partnership with Best Western

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la, United States
1 review
4 of 5 stars Reviewed July 10, 2014

Convenient and comfortable, the service is very nice! It's near the restaurant and the K-mart supermarket. If there were the pickup of the tour group, it would be better. In total, a fairly nice place, recommend to stay if you visit LA.

Review collected in partnership with Best Western

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Diamond Bar, United States
1 review
1 of 5 stars Reviewed June 15, 2014

The Owner and desk manager-unfriendly. Place right next to the 57 freeway, very noisy. Quality of the room at best might be worth $50.00 not the $100. plus tx we paid. Continental brkfst was a joke plus they watch you don't take anything out. One bed felt ti was going to fall apart when you moved, neither were comfortable. I... More

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San Diego, California
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 8, 2014

Our overall stay was actually quite comfortable and quiet. The Hotel grounds were clean, lush with many plants and beautiful flowers. The pool was clean and large (3 ft to 6ft) and the Jacuzzi was a perfect way to relax after a long day on our feet. There is plenty of free parking around the entire Hotel. The two Queen... More

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Central Coast California, United States
2 reviews
5 of 5 stars Reviewed May 19, 2014

Comfortable, clean room. Good full breakfast. All room amenities worked well. Easy check in and check out. Internet and cable worked well. Didn't use the pool, but looked nice and clean, would be great in the heat of the desert. Staff was friendly at check in and out and at breakfast, helpful.

Review collected in partnership with Best Western

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Arizona City, Arizona
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 16, 2014 via mobile

Ok so to all of you who are confused I'm going to clear it up for you. The "front desk supervisors" are Summer Patel and Mayer. Ms. Patel is actually the owner who's real name is Sheetal. She will never tell you she is the owner so she doesnt have to deal with you. Mr. Mayer is really just the... More

Was this review helpful? Yes 4
Rockville, MD, United States
1 review
2 of 5 stars Reviewed May 16, 2014

This hotel was dark, dingy and a bit scary. I felt like I was in a dangerous area. The "resort like" atmosphere advertised was not accurate. When I called prior to arrival for an early check in, they said no problem. That day, when I called to find out a time, they said that it was not possible. They said... More

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Newton
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2014

The hotel was okay, just seemed a little shady outside. The room was a lot cleaner than expected there was a fridge and a microwave which helped. The characters outside were scary but that really isn't the fault of the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Diamond Bar Hotel & Suites

Address: 259 Gentle Springs Lane, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Diamond Bar Hotel & Suites 2.5*
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Also Known As:
Best Western Diamond Bar Hotel Diamond Bar

13 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (4)
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Hotel & grounds (2)
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Pool/beach area (1)
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Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
97

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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