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BEST WESTERN Diamond Bar Hotel & Suites

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259 Gentle Springs Lane, Diamond Bar, CA 91765
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1 room 1 guest
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BEST WESTERN Diamond Bar Hotel & Suites
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147 Reviews from our TripAdvisor Community

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Traveler rating
    41
    37
    25
    12
    32
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47
21
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43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (33)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (40)
All months
1 review
3 of 5 stars Reviewed 4 days ago NEW

Amenities were fine; freeway noise was loud. Lighting issues need to be resolved. A good location for families; pool was nice and safe for children. The housekeeping staff were accommodating with our schedules.

Review collected in partnership with Best Western

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Staff was very helpful, Mayur checked us in but forgot to mention that when we come in for breakfast to bring our breakfast tickets but he was trying to get us in our room before normal check in time. Room was nice and clean and maintenance man was very helpful, he got us the right plug for tub so... More 

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Best Western in Diamond Bar is excellent, the kids loved it, the pool is huge with a nice spa, the rooms are very clean and well kept up, the management is fantastic they worked with us in every way possible to make our stay here a pleasant one, the breakfast is fantastic, I will stay here again with no... More 

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Visalia, California
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 3, 2015

Brawley doesn't have an abundance of overnight accomodations, so it was pleasant to find this Best Western. Situated just off of Main Street, the property is clean and staff is friendly. I found it very adequate for my business travel needs.

Review collected in partnership with Best Western

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cumming, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2015

Trip Adviser makes it difficult to do this survey. The hotel and people were great but trip adviser wants people to waste there time writing reviews and will not accept the review without lengthy remarks!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 3, 2015

My husband and I were participating in a 5K run in a city close to this property and it worked fine for what we needed. The room was clean and had modest but attractive decor and everything was in very good condition. The bath amenities were on the cheap side (think Motel 6) and our experience with Best Western has... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Antonio, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed April 18, 2015

The breakfast was below standard and eventing staff was not the greatest. Day staff was much better. The workout facility was below par and the bathroom in the GYM was not very good. If you need a good location and average stay, this will work for you.

Review collected in partnership with Best Western

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Temecula, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 3, 2015

I stayed here just to have an additional option to my regular business travels to Pomona CA, Overall the place is very nice with great landscaping and a good looking pool area . The staff needs some "Training" in listening. I had no air conditioning and no hot water in my room .The day staff said after I was checking... More 

Was this review helpful? Yes 1
Temecula, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 3, 2015

Ok for a Night, I have stayed at several Hotels in the area as I have to work in the area as a contractor . The room I had had little hot water which I di not notice until the morning , Also the AC did not work which in southern California is a must.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sandy, Oregon, United States
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 2, 2015

Overall the hotel was pretty good. Rooms were all clean and neat. Beds were comfortable. The front desk staff, needs some help though. The staff in the morning no friendly or personable at all. The night crew had so much trouble checking us in it was not even funny. Pool and hot tub were great. All in all though I... More 

Was this review helpful? Yes 1
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