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All 3 Diamond Bar hotels

BEST WESTERN Diamond Bar Hotel & Suites

2.5 of 5 Resort   |   259 Gentle Springs Lane, Diamond Bar, CA 91765
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Ranked #3 of 3 Hotels in Diamond Bar
A recent review
3 of 5 stars reviewed 4 weeks ago
Aristeo G San Francisco
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118 reviews from our community

Traveler rating
    35
    30
    14
    11
    28
See reviews for
40
14
12
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Warning....they will charge your CC right off online. Check-In was a nightmare. Front desk person was unhelpful/horrible. Housekeeper (Victoria) was rude didn't want to give me a towel and if looks could kill, it would be hers. Bed was uncomfortable, towels small, parking bad bc other business took the hotel space, but the room was clean/good size. The toilet wasn't... More

Review collected in partnership with Best Western

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Peoria, Arizona, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

nice grounds and amenities. Arrived with a prior payment over the phone and given room with inoperable a/c. Asked front desk if I was doing something wrong and told after going thru options that she (Ann) would come to room at 11pm as she knew the system. Called at 11:20 and night clerk (Male-no name tag in view or offered)... More

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Bakersfield, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The room had a very comfortable bed and was nice and clean. The toiletries were a little cheapish and no shower caps were provided. The free wi-fi was good and the room surprisingly quiet for being next to a freeway. The man at the front desk was very nice both at check in and check out.

Review collected in partnership with Best Western

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LAS VEGAS
1 review
2 of 5 stars Reviewed September 15, 2014

Tv goes off on timer,toilet paper 3rd class reject a/c wouldnt cool down room for 5 hrs bed short sheeted 8" from bottom breakfast worst I had at a best western I wont stay there again the recommended restaurants in area all out of business

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Fresno, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 8, 2014

I have stayed at BW Diamond Bar Last year on my visit to LA County Fair. I liked the rooms. They are remodeled, New Air Conditioner, New TV. The staff is always wonderful to welcome me with Bag of Goodies. Only Cons: The rooms on freeway side 60 Fwy are noisy due to freeway. I had rooms away from freeway,... More

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whitter, United States
1 review
5 of 5 stars Reviewed September 8, 2014

The rooms were clean, spacious, new Air conditioner, Microwave and HD TV with premium flannels and free demand TV shows. Rooms on freeway side bit noisy. The breakfast was decent not fancy or hot...Front desk staff were trained good to accommodate guest with their request. I will definately recommend this hotel to my friends.

Review collected in partnership with Best Western

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Galt, California
2 reviews
1 of 5 stars Reviewed August 27, 2014

Staff was very rude and unprofessional. Tried calling prior to arriving and was not greeted in professionalism on the phone. Ended up having poor customer service. Was told I woudl be on hold for a long time they were assisting a customer who had their bag stolen from there. Odor in the room, and asked what it was, got snapped... More

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Diamond Bar, United States
1 review
5 of 5 stars Reviewed August 23, 2014

I have stayed at this property several times. I got rooms with two beds away from freeway and near pool. The rooms has Flat screen Tv with HD channels and free demand movies. The rooms are clean and spacious. Breakfast is not hot but decent. Only 5 miles from fairground.

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San Jose, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 23, 2014

We stayed in Many Best Western Hotels. We arrived late night tired and exhausted, due to bad traffic. Front Desk clerk greeted with smiling face and warm welcome. The Hotel is centrally located close to VONS, K MART< CVS PHARMACY and Asian Restaurants. This is a great hotel and will definitely stay again.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Diamond Bar Hotel & Suites

Address: 259 Gentle Springs Lane, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Diamond Bar Hotel & Suites 2.5*
Number of rooms: 97
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Also Known As:
Best Western Diamond Bar Hotel Diamond Bar

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