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All 3 Diamond Bar hotels

Ayres Suites Diamond Bar

3.0 of 5 Hotel   |   21951 Golden Springs Drive, Diamond Bar, CA 91765
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Ayres Suites Diamond Bar
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Ranked #1 of 3 Hotels in Diamond Bar
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
Piedestomac California
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311 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What a wonderful occasion at quite a nice hotel. Drawing from an earlier reviewer, I agree that Ayres is fashioned after a boutique Euro hotel with all the charms and also the mod cons of a U.S. chain. Note: best to hire a car in all of Southern California as our public transport is not all that available or good.... More

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

I still feel none of the staff understood or cared for the problems you caused my fiancee (my wife now) and guests at the time. We had a block reserved for our wedding on Sept. 19th. 10 rooms that we assumed were all filled up since all our guest were told by your STAFF that the building was completely booked.... More

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Eric H, Thank you kindly for taking the time to share about your recent experience at our hotel. Your feedback is greatly appreciated and will help us to improve our service. In regards to your recent stay, please accept our most sincere apology for your stay being anything less than remarkable during your event weekend. I’m sincerely sorry for... More

1 review
5 of 5 stars Reviewed 1 week ago

Great stay would absolutely come back. Hotel very clean and staff is wonderful. We were there for my brothers wedding and they helped us get early check in for a number of rooms. Breakfast is a nice touch and everything was delicious with a great variety,

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Fish Hoek, South Africa
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have just had the privilege to stay at this fine hotel. The staff were friendly and went out of their way to help you. My room was fabulous, it was super quiet and very spacious. The beds were very comfortable. I like that they give a choice to be Eco friendly especially in a water staved area of California.... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay, great people and excellent service. The shuttle gentleman David was very kind and he remembered our name which made me feel very special and as if I was at home. I would definetely stay there anytime we go back.

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

The property was clean and well maintained while the room was large and comfortable. Hotel was easy to get to, convenient to local businesses and restaurants, and had a large, clean parking lot. Breakfast alone is worth the stay and the happy hour was both appreciated and unexpected. As good as the property and services were the staff was the... More

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear David M, Thank you so much for taking the time to write a review on TripAdvisor. We really appreciate your feedback! We are pleased that your experience with us was excellent and appreciate your compliments about our convenient location, clean and comfortable guests rooms, and friendly staff. Thank you again for your kind words and we would love to... More

1 review
4 of 5 stars Reviewed 4 weeks ago

very nice rooms, comfortable beds and very large space inside, really quiet I didn't try the breakfast service but the pool was small but it was great, the front desk staff were really helpfull and friendly

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Omar M., Thank you so much for your lovely review and we are so happy that you chose our hotel for your recent trip! Thank you kindly for your wonderful remarks about our convenient location, great value and friendliness of our staff. Providing our guests with the greatest hospitality and service has always been our mission and we are... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Comfortable rooms with a nice view. Great bathtub. The front desk staff was professional, friendly and helpful. Our room was quiet and clean, with a comfortable bed. Will stay here again when we are in this area.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Janet C., Thank you kindly for your wonderful remarks about our convenient location, great value and the friendliness of our staff. Providing our guests with the greatest hospitality and service has always been our mission and we are so delighted to hear that we were able to exceed your expectations. We truly appreciate your generous recommendation and look forward... More

Graham
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice. I have rebooked for a few more weeks here. Caution about the Rewards program. My points have not yet been posted/acknowledged. Staff are very helpful and friendly. Breakfast is very good. Love the bed!!!

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear mshilling2014, Thank you kindly for taking the time to write a review on TripAdvisor about your recent experience at our hotel and we're truly pleased to know that you found our hotel and team members were able to exceed your expectations. Per your recent stay, please know that we have looked into your rewards account and your points have... More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The stay here was pleasant. The rooms were very clean. The pillows are sooo comfy! The decor is nice. Staff were very welcoming. They serve a nice breakfast where you can have the chef make you a fresh omelet of your choice.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Jesuslov3su, We are pleased that your experience with us was excellent and appreciate your compliments about our clean and comfortable guests rooms as well as the comfortable pillows and our breakfast with omelets. Thank you again for your kind words and we would love to welcome you back in the future! Sincerely, Beatriz Peon General Manager More

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Additional Information about Ayres Suites Diamond Bar

Address: 21951 Golden Springs Drive, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Suites Diamond Bar 3*
Number of rooms: 101
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Also Known As:
Ayres Suites Diamond Bar Hotel Diamond Bar
Ayres Hotel Diamond Bar

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