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All 3 Diamond Bar hotels

Ayres Suites Diamond Bar

3.0 of 5 Hotel   |   21951 Golden Springs Drive, Diamond Bar, CA 91765
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Ranked #1 of 3 Hotels in Diamond Bar
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
Lilly R San Diego, California
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357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
1 review
5 of 5 stars NEW

The staff here are truly exceptional. I had to travel back and forth for several weeks for training, and the staff really made me feel comfortable. Eric and Sylvia were so great! Eric you welcomed me to my home away from home. Sylvia you sent me off to training with a smile upbeat attitude. Well done!

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Chicago, Illinois
Top Contributor
88 reviews 88 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful lobby, very well kept up, nicely sized rooms and well done breakfasts (eggs made to order plus all the standards). Because it abuts the highway though rooms on one side of the hotel hear traffic noise.

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear ChicagoFamilyGuy, Thank you for taking the time to let us know about your stay at our beautiful property! Our team is always working diligently to provide our guests with the comforts we ourselves would expect while traveling. We hope that you will continue to keep us in mind in the future! Thank you again for your review. Sincerely, Beatriz... More 

North Las Vegas, Nevada
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room overlooked the Diamond Bar Golf course and not the parking lot. YAY!! We arrived 2 hours prior to check in and rooms were still being cleaned. Sylvia offered us another room, but we told her it wasn't a problem for us to return at check in time since we had business to take care of. I was very... More 

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Seattle, WA
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We needed to be in Southern California frequently recently and discovered the Ayres Suites and couldn't be happier! The level of comfort and service is incredible and I wouldn't stay anywhere else. Prices are also quite reasonable. We've become regulars at the Diamond Bar location and staff are so friendly recognizing us and going out of their way to be... More 

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Valued Guest, We are always honored to hear such kind words from one of our many loyal guests. Thank you so much for taking the time to give us vital feedback about your experiences at our property. We can't wait for the next time you are able to visit us! Sincerely, Beatriz Peon General Manager More 

Morro Bay, California, United States
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Bottom line: comfy but noisy. Here's the rest. Check in was easy and staff were very nice and accommodating. The room was clean but requires your key to operate some of the lighting and a.c. The bed was a little harder than normal but some guests will like it. Comfy enough. bathroom lighting was weak. Even at full intensity (lights... More 

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear John, Thank you for letting us know about your recent stay at our hotel. I apologize sincerely if your stay was not an enjoyable one. I would like to assure you that our team takes guest issues very seriously. We hope that you still keep us in mind the next time you're in town and if ever there is... More 

Livermore, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at several Ayres including the Diamond Bar location several times. The hotel is very clean, rooms large and beds extremely comfortable. The staff, as always, were helpful and very courteous. The breakfast is simple but always good. The only issue we had this trip was the HBO channels weren't working. We will be returning many times this... More 

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Diamond Bar, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel because it's very clean and the front desk especially Sylvia and Peter took care of us while we stay here at their hotel. Sylvia is very pleasant, helpful and she treats each guest with respect but most of all, her beautiful smile that makes you feel at home. I'm not a fan of staying in... More 

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Franksville, Wisconsin
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 22, 2015

We had stayed at this property in 2013, 2014 and early in 2015 traveling through LA to visit relatives. All of our previous stays were excellent but this past weekend the noise levels were unacceptable. A number of sports teams were staying in the hotel which was evidenced by young athletes running through the halls and playing soccer in the... More 

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with candid feedback regarding your recent stay. We do apologize for any issues that occurred during your stay and hindered a 100% positive experience. We always welcome our guests to contact our front desk immediately so that we may ensure you have a comfortable and relaxing time with... More 

Cyprus
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

we had a wonderful stay at this Hotel. Staff was friendly and helpful. Front desk and shuttle Service Drivers were very helpful. Rooms are clean and bfast was very good according to what u pay. Thank u so much. Ajith and Romy

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Ajith and Romy, We would like to start by thanking you for your kind compliments. Our team is always thrilled to hear that they were able to make a lasting impression on our guests. Thank you again for your kind words and for choosing Ayres Suites Diamond Bar! We hope to serve you again soon! Kind Regards, Beatriz Peon... More 

Rancho Mirage, California
1 review
5 of 5 stars Reviewed January 13, 2015

Beatrice answered the phone and was extremely helpful and accommodating, I know it's her job, but she was very helpful. When we arrived Chelsea was at the front desk to check us in. We discovered that the breakfast didn't start until 7am on Saturday, but we had our first water polo game at 7:15. She asked the cook to have... More 

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Additional Information about Ayres Suites Diamond Bar

Address: 21951 Golden Springs Drive, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Suites Diamond Bar 3*
Number of rooms: 101
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Also Known As:
Ayres Suites Diamond Bar Hotel Diamond Bar
Ayres Hotel Diamond Bar

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