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Ayres Suites Diamond Bar

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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21951 Golden Springs Drive, Diamond Bar, CA 91765
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Ayres Suites Diamond Bar
Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Diamond Bar
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 5 days ago
Eab72
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397 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (397)
  • Mar-May only
    (108)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (101)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for a very long time (4 months to the day) due to a flood in our house. To say we got to see every face of this hotel and it's wonderful staff is an understatement. Albeit a one night stay or 120 like us, I saw them treat each guest like a guest not a customer. After initially... More 

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Valued Guest, From our entire team we want to say it was a pleasure having you stay with us! We are happy to hear that your home is ready and are sure you were more than ready to get settled back in but you will be missed. We hope that you will keep us in mind if ever you... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I hosted a few weeks worth of Conferences here and it really worked out perfect. We used the projector and white board to do some serious training with the tables set up like a classroom. The deli they use was great too really good sandwiches sides and drinks - totally worth the 11 bucks a head.

Was this review helpful? Yes 1
Oxnard, California
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked at the last minute and all that was available was a handicapped room. Upon arrival they moved us to a double that we had requested if available. Room was very clean and larger than expected. Everything lived up to it's reputation. It was a holiday weekend and the breakfast is usually made to order. Because of the holiday... More 

Was this review helpful? Yes 1
Shillington, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is by far the best I have ever stayed at. The hotel is convenient to get to from the highway. There is a Target store close by. the pool area is great and peaceful - when my family went to the pool we were the only ones there. they have an outstanding breakfast buffet that has omelets any... More 

Was this review helpful? Yes 1
North Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

This was a very pleasant experience. The staff was accommodating and pleasant. The breakfast was decent and the check-out was quick and easy. We have stayed at Ayres before but this was our first time at Diamond Bar.....we are definitely adding this one to our list of "we loved this hotel"!

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San Diego, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice, well kept, clean property. The breakfast isn't very good. But the room was well maintained and that's the critical part for me. Also, the service was terrific. They had a young woman, Chelsea, working the front desk. She was so nice...it made a really nice difference in my stay. I would recommend the property.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear John, We appreciate you taking the time to provide us with some insight regarding your recent stay. Your words are invaluable as we are always looking for ways to continually improve our property. Thank you again. Sincerely, Beatriz Peon General Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was an excellent hotel!! Everything was great and the staff was very friendly. The rooms were very clean and well appointed. If I'm in the area again, I would definitely stay at this hotel. Thanks again for everything.

Was this review helpful? Yes 2
Corona, CA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I used to be a fan of this hotel. I've stayed at this property, and I've recommended this property to many people. However, my last experience with this hotel has soured me on the entire brand. I work with a hotel agent to book rooms at this hotel, and we've had some long-term guests stay at this hotel for the... More 

Was this review helpful? Yes 5
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Valued Guest, We greatly appreciate you taking the time to provide us a review of our hotel. We would first like to state how truly apologetic we are regarding the passing of the agent mentioned. We are absolutely sympathetic. This gentleman will be missed among our entire hotel collection, as he worked with a number of our hotels. We... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Out of all the Ayres hotels we stayed at in 8 weeks, this was the best. The rooms were clean, hotel as nice, staff was the best. I highly recommend this hotel for a vacation. I look forward to my stay there on my upcoming vacation.

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Valued Guest, We are delight to hear your stay was a comfortable one. We know that extended stays can be taxing but it is wonderful to see that our team was able to help you feel at home. We hope you will keep us in mind for future stays. Sincerely, Beatriz Peon General Manager More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were pretty stressed when we arrived and walking in the door was just what we needed. Clean and cool, friendly and solicitous. Lovely large room. And above average breakfast (an actual cook making omelets, etc.)

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Susan, Thank you for taking the time to let us know about your recent stay. It is humbling to see that our team was able to put you at ease and help provide a relaxing stay. Come back and see us again next time you are in the area! Sincerely, Beatriz Peon General Manager More 

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