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Ayres Suites Diamond Bar

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GreenLeadersGold level
3.0 of 5
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21951 Golden Springs Drive, Diamond Bar, CA 91765
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1 room 1 guest
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Ayres Suites Diamond Bar
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421 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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    (421)
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Pleasanton, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a clean comfortable room with a very comfortable bed. Stayed here over the weekend to attend a family gathering in West Covina and this location turned out to be ideally located for quick access to major freeways. The only very mild complaint is that they need to upgrade some of their check in procedures and equipment, the clerk... More 

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Harry C, It sounds as if your stay was a successful one! Thank you for your kind words. We hope you will continue to stay with us any time you are in the area. Sincerely, Beatriz Peon General Manager More 

St Paul
2 reviews
4 of 5 stars Reviewed 1 week ago

We needed a room in Diamond Bar. This was close to where we were visiting. Nice big, clean room, big bathroom, nice beds, high quality furnishings. The free breakfast was excellent. We would definitely stay there again.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear colonist, We are glad to read that you enjoyed your stay! Reviews like yours are invaluable to us and we are glad that we were able to accommodate all of your needs. We hope you will choose to stay with us again whenever you return to the area! Sincerely, Beatriz Peon General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights to visit family in Diamond Bar. I had a great stay, thanks to the hotel and staff! I have done a lot of travel and I always compare my stays to my favorite hotel brand, Westin Hotels. This hotel has a 24/7 front desk. The beds were comfortable and the room was large enough... More 

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Craig W, It is a delight to hear that you found our accommodations fitting to your needs. Our entire team works diligently to provide the level of service we would expect if we were traveling. Reviews such as yours are invaluable and we are humbled to read your kind feedback. We hope to see you again in the future!... More 

Fullerton, California
1 review
5 of 5 stars Reviewed 1 week ago

Air conditioning at home went out, and following two exhausting days of bearing up under high daytime temps, followed by two almost sleepless nights due to unbearable heat, Ayres was a sweet haven of relief and good night's sleep. Quiet, comfortable,all essentials available, could not have been a better opportunity for personal recovery from previous misery.

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Trabar96sf, Thank you for taking the time to let us know about your recent stay. It is humbling to see that our team was able to put you at ease and help provide you with a relaxing stay. Come back and see us again next time you are in the area! Sincerely, Beatriz Peon General Manager More 

Grand Rapids, Michigan, USA
Level Contributor
469 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon check in there was a very large party and girl at front desk was overwhelmed. It took over 10 minutes for the other person in the office to step up and help out. The room itself was spacious and clean. The AC barely worked. It is like a comfort suites but at a regional chain level.

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Edelan, Thank you for letting us know about your recent stay at our hotel. We apologize sincerely if your stay was not an enjoyable one. We would like to assure you that our team takes guest complaints very seriously. We hope that you still keep us in mind the next time you are in town and if ever there... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here over the weekend to attend a music festival. The staff was friendly and the rooms were very large and clean. The bed was very comfortable. I had no complaints. They offer free breakfast from 7-10am and it was surprisingly good. Would stay here again if I needed a place in the area.

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San Francisco, CA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pet-friendly (with a small fee) hotel with spacious rooms. We (family of 3) stayed in a King with sofa bed room. Marble vanity was outside the bathroom with toilet. Positive items: friendly accommodating staff; free flavored water in the lobby (love the cucumber and the strawberry), free parking; free breakfast buffet (would be nice if they varied the offerings a... More 

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Hickory, North Carolina
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Because I booked this stay (3 nights) on a 3rd party discount hotel site, I was not expecting a lot. I was pleasantly surprised. Pulling into the parking lot, I was dismayed to see a large statue of Buddha greeting us. Really? Is that necessary? Are they only going for the Buddhist clientele or what? Buddhism is a RELIGION, not... More 

Was this review helpful? Yes 1
Hutto, Texas
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 17, 2015

I wanted to like this hotel more...i really did...but it didn't quite live up to the hype...Breakfast was decent but not quite as good as other reviews have mentioned. We booked via hotwire and the hotel did not properly accommodate the number of guests we booked for at first and they tried to say the hotel was sold out and... More 

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AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear TexasCwboy5, We are truly saddened to see that we did not meet your expectations during your most recent stay. We always work diligently to provide the best possible service to each of our valued guests. Reviews like yours are invaluable to us as it provides us insight on ways we may continue to improve for present as well as... More 

Sacramento, California
1 review
5 of 5 stars Reviewed July 15, 2015

The location was great. It happened to be in walking distance to my meeting. The location backed up to a golf course, so it made the place seem like you were out of the city. It quiet and peaceful. The staff were really nice. Later in the evening I had called the desk to ask if they had any cake... More 

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