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All 3 Diamond Bar hotels

Holiday Inn Select Diamond Bar

3.0 of 5 Hotel   |   21725 E. Gateway Center Drive, Diamond Bar, CA 91765
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Ranked #3 of 3 hotels in Diamond Bar
A recent review
4 of 5 stars reviewed 1 week ago
Susan K Penngrove, California
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61 people have reviewed this hotel

Traveler rating
    12
    24
    10
    11
    4
See reviews for
13
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21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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English first
Penngrove, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was fine. The room was clean. We had no problem with noise. Our stay included a buffet breakfast. The breakfast was good. I recommend this hotel. There is a pool and hot tub. It is noisy at the pool from the freeway below.

Was this review helpful? Yes
Hotel M, Manager at Holiday Inn Select Diamond Bar, responded to this review

Thank you for your comments about your stay here at the Holiday Inn Diamond Bar. We are happy to hear you enjoyed your stay. Please come back and visit us soon. More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

While vacationing in California, we had a horrendous experience at one of the hotels but that night while searching online, we were able to book a room at this Holiday Inn for the remainder of our stay and were quite pleased. Since my sister is an IHG member, she received a free upgrade to our room; it included a king... More

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Hotel M, Manager at Holiday Inn Select Diamond Bar, responded to this review

Thank you for your comments. We are happy to hear you and your sister enjoyed your upgraded room. We strive to make your stay here a home away from home. Please come and visit us again soon! More

Phoenix, Arizona
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel July 25 to July 27, 2014 and I find it delightful. No complimentary breakfast served in the morning but that is fine with us so we were forced to go out and find out what Southern California cuisine has to offer. Rooms were clean, a little outdated but provides for everything we needed. It even... More

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San Jose, California
1 review
2 of 5 stars Reviewed 4 weeks ago

We stayed at this location during the July 4th weekend. The room they gave me was clean but very old/dated (definitely needs to be remodeled) and is facing the freeway so it gets lots of freeway noise. My 18 months old is a light sleeper, so I requested to be switched to a quieter room. However, the front desk told... More

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IHGCare, Guest Relations Manager at Holiday Inn Select Diamond Bar, responded to this review

Dear Elaine K, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use... More

Los Angeles, California
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 17, 2014

We spent one night at this hotel mainly due to it's location. It is located conveniently to the Pomona Fairplex and offered a good nightly rate. The lobby was very nice and the room was a good size, clean and comfortable. The breakfast buffet was included with the price of our room and was a nice buffet, offering scrambled eggs,... More

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California
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

As a team chaperone, Holiday Inn is very typical of the hotels that we stay at. Certainly, Holiday Inn is definitely an upgrade from last year's Best Western. My room was clean and had an in-room refrigerator, the internet worked, the gym is open 24 hours and had a water cooler with A/C, the breakfast offers something for everyone albeit... More

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Sacramento, California
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 21, 2014

After a long drive from Northern CA to Southern CA my family enjoyed a one night stay at this hotel. The room was bright and clean, the bed was comfortable, little noise from the highway. Customer service was great. This would be a hotel I would consider staying at again. There is no dining within walking distance and driving to... More

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Bloomington IL
Top Contributor
100 reviews 100 reviews
91 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed April 15, 2014

This hotel gives an excellent first impression. The exterior looks like the newly reinvented Holiday Inn hotels and the lobby would also lead one to believe that you are going to experience the new Holiday Inn. But once you get into the rooms, it feels like Holiday Inn circa 1995. The furniture is scratched, bumped and tired. The bathroom is... More

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IHGCare, Guest Relations Manager at Holiday Inn Select Diamond Bar, responded to this review

Dear nrstycz, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the friendliness of our staff. We would like to apologize for the issues you had with your room accommodations and any shortfalls you have experienced that did not live up to your expectations. We work very hard to ensure our facilities... More

Roanoke, Virginia
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2014

Every single employee I came in contact with from front desk to housekeeping to the restaurant was courteous and professional. Smiles abounded and I was routinely asked if I was happy with everything. The building is old and needs updating - especially the bathrooms. My tub apparently had a leak around the drain that was only apparent after taking a... More

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Art B, Manager at Holiday Inn Select Diamond Bar, responded to this review

Dear Amy C, Thanks for your feedback. Were glad to announce that we will be remodeling our hotel soon. Thanks, Art B. General Manager More

Los Angeles, California
Contributor
19 reviews 19 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 31, 2014

The location, amenities, and general facilities were great, but the customer service was rather dry and did not leave me feeling like a valued frequent traveler. I did not get my usual upgrade, and my request for a late check-out needed to be negotiated in order to get a half-night rate for the late check-out.

Was this review helpful? Yes
Art B, Manager at Holiday Inn Select Diamond Bar, responded to this review

Dear Darin S, Thanks for your feedback. Art B. General Manager More

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Additional Information about Holiday Inn Select Diamond Bar

Address: 21725 E. Gateway Center Drive, Diamond Bar, CA 91765
Phone Number:
Location: United States > California > Diamond Bar
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Select Diamond Bar 3*
Reservation Options:
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Also Known As:
Holiday Inn Select Diamond Bar Hotel Diamond Bar
Holiday Inn Diamond Bar
Diamond Bar Holiday Inn

29 photos of this hotel

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Room/suite (12)
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Pool/beach area (1)
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Hotel & grounds (8)
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Near Holiday Inn Select Diamond Bar

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel. This ultra-stylish hotel overlooking the San Gabriel Valley Mountains is bursting with sophistication in our new modern design guaranteed to dazzle you the moment you walk in. The Holiday Inn features 176 well equipped new contemporary style rooms complete with new bedding made for comfort and all new bathroom amenities along with a breathtaking panoramic view of the valley and the rolling hills. Whether you are here for business or leisure, your senses are sure to be more than satisfied. Complimentary, high-speed Internet access is available from all rooms and public areas. Enjoy our casual, full service restaurant & lounge featuring an adjacent patio for outdoor dining or relax with room service. Property features 5000 square feet of versatile meeting and event space accommodating up to 200 people. This Diamond Bar gem creates the perfect setting for successful business meetings, memorable social gatherings and exquisite wedding receptions. Attractions include Los Angeles Fairgrounds, Pomona Fairplex, NHRA Speedway, California Speedway, CalPoly University, Disneyland, Knott's Berry Farm, Big League Dreams, and other Los Angeles area attractions. Restaurants, shopping and golf nearby. ... more   less 
Number of rooms
176

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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