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Holiday Inn Select Diamond Bar

3.0 of 5
21725 E. Gateway Center Drive, Diamond Bar, CA 91765
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Holiday Inn Select Diamond Bar
Ranked #3 of 3 hotels in Diamond Bar
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41 reviews from our community

    Trip type
Traveler rating
    11
    11
    5
    10
    4
Date Rating
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 24, 2013

Very impressed with this hotel. Stayed for 2 days in April with my wife and son for a school track meet at Mt Sac. Staff were extremely friendly and helpful. Rooms were well appointed, nice size and comfortable. Beds were comfortable and good size. Bathrooms were well appointed with large towels and free shampoo, lotion etc. TV worked well and... More

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Art B, General Manager at Holiday Inn Select Diamond Bar, responded to this review
April 25, 2013

Dear Mr. Alan, Our team is very excited that you enjoyed your journey. We hope to see you soon! Thanks, Art B. General Manager More

Richmond, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2013

The staff here is very helpful and courteous. Good breakfast buffet. The rooms are comfortable. If you have a room on the freeway side, just turn on the fan onthe heater/air conditioner to provide a little 'white noise' to cover up the traffic sounds. This is my thirdt stay at this location and I recommend it.

Was this review helpful? Yes 2
Art B, General Manager at Holiday Inn Select Diamond Bar, responded to this review
March 22, 2013

Thank you for your feedback and for choosing us for your journey. We hope to welcome you back soon! Sincerely, Art B. More

Pasadena, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 23, 2013

Request hill side if the view of a busy freeway is not your thing. Beware you need a car to go almost anywhere. Housekeeping is polite and swift. Seems to have a large Asian clientle base. Did not try the room services so no comments for that. Not an easily accessible place if not driving. a better option amongs the... More

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Art B, General Manager at Holiday Inn Select Diamond Bar, responded to this review
March 5, 2013

Thanks for staying with us. Art More

Taipei
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 28, 2012

Upon check in, I had to wait a little bit because I checked in late night and there were only one staff present. That was not an issue. He helped me with my reservation and also helped me with all my questions. He even passed my requests to the staff of next morning which I appreciated. Received an upgrade for... More

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Art B, General Manager at Holiday Inn Select Diamond Bar, responded to this review
March 5, 2013

Thanks for staying with us, we hope to see you soon! Art. B General Manager More

Irvine, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2012

the WORST hotel stay i've ever had. placed two of us with our two KIDS right above the event room on the second floor. blaring music and shaking walls until 12:30AM, even after 2 phone calls to the desk and a personal visit down to the manager. first said it will end at 11PM, which was a blatant lie, and... More

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4 of 5 stars Reviewed October 29, 2012

The only reason I did not give 5 stars is because this hotel is unfortunately located right beside the loud, busy freeway; and I wish they would have provided breakfast. However, when the sliding door to the balcony (the little balcony outside the room is SO COOL by the way!) is closed, the noise did not bother me much and... More

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Pomona
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4 of 5 stars Reviewed September 19, 2012

The only drawback is that they don't offer any breakfast. The swimming pool was a little dirty with some debris floating in it.

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Review collected in partnership with Easytobook.com

VA
Contributor
12 reviews 12 reviews
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Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 27, 2012

Got a good price from Hotwire for $70/night. The hotel was nice from the appearance but the room is really in bad shape. The toilet doesn't work , water in sink and bath tub doesn't go down.I had to call maintenance to come and try to fix it. It was bad and the guy did the best he could, the... More

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Bath, UK
Top Contributor
83 reviews 83 reviews
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2 of 5 stars Reviewed August 19, 2012

I had to stay at this hotel because I was doing business in an office on the other side of the road for a couple of days. But I would not choose to stay here for any other reason. Luckily, my room overlooked the car park rather than the very noisy freeway close by on the other side. The lobby,... More

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IHGCare, Guest Relations Manager at Holiday Inn Select Diamond Bar, responded to this review
September 7, 2012

Dear Molepolole, As always we are glad to read feedback from one of our valued guests. I certainly apologize for the inconveniences you experienced with the noise and most especially with the food that was served in the restaurant. Rest assured that your comments will be reviewed by our team and take actions accordingly. Your business is valued and we... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 8, 2012 via mobile

This hotel has really good service and the staff are extremely helpful. The food in the restaurant is also pretty good. However, the location is awful!! Be prepared to hear the freeway all night long as the hotel is just metres away from it. The room, although comfortable, was dark and unappealing, kind of like being in a cave. The... More

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Additional Information about Holiday Inn Select Diamond Bar

Also Known As:
Holiday Inn Select Diamond Bar Hotel
Holiday Inn Select Diamond Bar Hotel Diamond Bar
Holiday Inn Diamond Bar
Diamond Bar Holiday Inn
Address: 21725 E. Gateway Center Drive, Diamond Bar, CA 91765
Phone Number:
Region: United States > California > Diamond Bar
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Diamond Bar
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Take a Virtual Tour of the hotel. This ultra-stylish hotel overlooking the San Gabriel Valley Mountains is bursting with sophistication in our new modern design guaranteed to dazzle you the moment you walk in. The Holiday Inn features 176 well equipped new contemporary style rooms complete with new bedding made for comfort and all new bathroom amenities along with a breathtaking panoramic view of the valley and the rolling hills. Whether you are here for business or leisure, your senses are sure to be more than satisfied. Complimentary, high-speed Internet access is available from all rooms and public areas. Enjoy our casual, full service restaurant & lounge featuring an adjacent patio for outdoor dining or relax with room service. Property features 5000 square feet of versatile meeting and event space accommodating up to 200 people. This Diamond Bar gem creates the perfect setting for successful business meetings, memorable social gatherings and exquisite wedding receptions. Attractions include Los Angeles Fairgrounds, Pomona Fairplex, NHRA Speedway, California Speedway, CalPoly University, Disneyland, Knott's Berry Farm, Big League Dreams, and other Los Angeles area attractions. Restaurants, shopping and golf nearby. ... more   less 
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Holiday Inn Select Diamond Bar
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