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Miracle Springs Resort and Spa

3.0 of 5 10625 Palm Drive, Desert Hot Springs, CA 92240
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Miracle Springs Resort and Spa
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Miracle Springs Resort and Spa
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570 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Miracle Springs Resort and Spa
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anaheim
2 reviews
5 of 5 stars Reviewed September 24, 2013

WE had an awesome time. The reservation staff checked us in quickly and gave us understandable direction. They assisted us in upgrading our room for a minimum fee. The pools were gorgeous in the moonlight and so fun in the day with the kids and grandbaby. The spa staff checked us in quickly and we had 5 treatments scheduled and... More 

Review collected in partnership with this hotel

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carsonparlan, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for the great review yayrocks. we really appreciate your business, and would like you to come out her twice a year! thank you again! More 

Olympia, Washington
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 22, 2013

The pool side room was very nice. While the many pools and grounds were taken care of well on a daily basis, the main pool bottom and sides are in bad need of refinishing. They do not look good and are dirty. The decking around the many pools is also in bad need of refinishing and was dirty. The lounge... More 

Review collected in partnership with this hotel

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carsonparlan, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for your thoughtful and balanced review, especially that you appreciated the value for price we deliver. Our pools will be refinished in about 2 months, and we look forward to seeing you again soon! More 

Sitka, Alaska
1 review
2 of 5 stars Reviewed September 19, 2013

My boyfriend and I did a last minute trip. I called the morning of to make reservations. We traveled separtetley. He got there before I did and they let him check into the room with out me and never needed to confirm that it was okay he was checking in under my name. Then in the am I went and... More 

Review collected in partnership with this hotel

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Reggie B, General Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for your review and letting us know about your issue at the restaurant. We have counseled the about how to attend outside tables, and we hope you will come back and give us another shot! Take care, Reggie B More 

Phoenix, Arizona
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 18, 2013

I read all the reviews and was okay with the fact that it is an older resort. I booked and received an email confirmation directly from the hotel. So far so good! We pulled up and was greeted by an older African American guy who reeked of cigarettes! However, he was nice and checked us in and went through all... More 

Was this review helpful? Yes 4
carsonparlan, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

Wow! I really don't know what to say. If your description is accurate, there is no excuse, period. I am forwarding this review to the management and ownership. I needn't say how sorry I am for your experience. Mere words cannot counteract what happened. However, I will try to find out what and why this happened and, hopefully, we can... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 18, 2013

I took advantage of a groupon so the price was right. Also the pools are nice, not over-crowded like the sister property next door. The rooms need updating and there are ants running around the outside door frame, although I only could find one inside. Plus, they serve Seattle's Best coffee in their restaurant, another plus. But that $120. massage... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reggie B, General Manager at Miracle Springs Resort and Spa, responded to this review

Hi, sorry for the late response but I did speak to the spa services dept about this particular instance at the time I read your review. We hope to see you back soon! Take care, Reggie B More 

Los Angeles, California
1 review
4 of 5 stars Reviewed September 18, 2013

First timer for my r&r solo vacation. Good experience. Loved the hot springs. Easy check in check out. Of course this place needs an upgrade and repairs and stuff. The room was spacious, clean enough, average. One little event happened; I spotted a huge spider crawling on the ceiling, then down the wall near the TV. Hopefully I killed it..........Despite... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, General Manager at Miracle Springs Resort and Spa, responded to this review

Im glad you enjoyed the hot mineral water! We hope to see you back soon. Take care, Reggie B More 

Beaumont, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 15, 2013

Upon checking in we were charged on our credit card,we were not offered to pay cash as we wanted to do.The gal checking us in put on our contract that we had 2 room keys and we were only given one.we got to our room we were unable to get into our room because of malfunction with the door and... More 

Was this review helpful? Yes 1
carsonparlan, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

hey mike! we are so sorry that the first part of your visit was so bad, especially since you are a frequent guest of ours. please give us another chance; we highly value your business! thank you for the nice comments about our great capri restaurant and Stanley, our lead reservationist. when you next visit us, please contact front desk... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2013

This resort is a true “Miracle”!!! Spending time in the hot pools filled with natural water is the best way of relieving all the stress of everyday life. The suits are nice, roomy, and comfortable. A dinner at the Capri restaurant located at this resort is another unforgettable experience, from variety of menu entries to how nice and attentive the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
carsonparlan, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

Wow Laura, thank you so much for your glowing review. Chef Tyrone Love will be especially gratified when he reads your comments about our Capri Bistro. He's just added some stunning new dishes to an already impressive menu, including Lobster Linguine and his succulent recipe for Dr. Pepper Baby Back Ribs. We look forward to seeing you and yours back... More 

Bonsall, California, Usa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 11, 2013

We went for a 2 night stay (Sunday -Tues Sep 8-10) through Groupon. I didn't know what to expect but honestly if you don't expect much, you can't be overly disappointed. The entrance, lobby, dining area/bar are nice. The room areas/halls are rather dingy and need a good update. Rooms are quite dated but large and reasonable. I would recommend... More 

Was this review helpful? Yes 1
carsonparlan, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

Hello Peter, we sincerely appreciate your honest and detailed review! In your effort to be fair, you selected something here to praise for each mildly negative criticism. We're a family owned and run resort, so obviously we're aware of the upgrades you mentioned, and are working on all of them; one component at a time. (We've nearly replaced all of... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 9, 2013

Our first impression was this place is outdated, right down to the keycards. But the rooms were nice and spacious, we had a mini fridge and a patio that lead straight to the pools which we spent most of our time in!! It was very relaxing with hardly any kids which we thought was nice since its our weekend away.... More 

Was this review helpful? Yes
carsonparlan, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for your kind words, Heather! We couldn't have said it better ourselves. And thanks for the shoutout for our fine server Giselle. She exemplifies our policy that genuine customer service is #1 in our industry. I will forward your review to her supervisor for further kudos. Thank you again! More 

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Additional Information about Miracle Springs Resort and Spa

Address: 10625 Palm Drive, Desert Hot Springs, CA 92240
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Miracle Springs Resort and Spa 3*
Number of rooms: 114
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Also Known As:
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Desert Hot
Miracle Springs Resort And Spa Desert Hot Springs, CA
Hotel Style:
#10 Spa Hotel in Desert Hot Springs

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