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Miracle Springs Resort and Spa

10625 Palm Drive, Desert Hot Springs, CA 92240
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Miracle Springs Resort and Spa
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675 Reviews from our TripAdvisor Community

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Aptos, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 30, 2014

This is our second time at Miracle Springs. The staff is excellent and the rooms are clean, comfortable and large. The 24 hour pool access adds to the one of a kind ambience. We will definitely return.

Review collected in partnership with this hotel

Helpful?
Thank NancyJ1729103
Reggie B, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

I'm so happy that you had the perfect getaway. As a family business, we work long and hard with our team to provide a pleasant stay for our guests. Hope to see you back soon. Shoot me an email next time you stay with us! Reggie Bickford reggieb@miraclesprings.com More 

Orange, California
1 review
4 of 5 stars Reviewed March 27, 2014

Had a great and relaxing 2 night getaway at Miracle Springs Resort and Spa. The front desk staff was pleasant and professional. My 2nd floor room, overlooking the pool was clean, very comfortable and was ready upon my early arrival. The grounds had lots of pretty flowers, plenty of lounge chairs and some shaded areas. In the mineral pools, I... More 

Review collected in partnership with this hotel

Helpful?
Thank Mary-S032014
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for the review. I'm always excited to introduce new guests to our property and the unique beauty of our hot mineral water oasis. I hope you come back and see us soon! I can always be reached at reggieb@miraclesprings.com for comments concerns or future bookings. Take care, Reggie B More 

Lincoln, California
1 review
4 of 5 stars Reviewed March 27, 2014

This was our third year coming back and we absolutely loved it, once again! We keep coming back for three reasons: the fact that it's kid friendly, pools are open 24hrs and food quality and value is unbeatable! Love the Capri restaurant and poolside service. If I could make one suggestion, it would be to update the rooms and replace... More 

Helpful?
Thank AANTVNEM
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thanks for the great review! My family runs the hotel and it's nice to hear that your enthusiasm for a 24/7 hot mineral water oasis matches mine! We have upgraded our electronic locks, bedding and TVs (purchased) so far this year and we will keep making upgrades across the board including rooms and carpeting. Feel free to email me prior... More 

Halfmoon Bay, British Columbia, Canada
2 reviews
4 of 5 stars Reviewed March 25, 2014

We arrived tired and stressed after a vehicle breakdown. Stanley took care of us, calmed me down and gave us a room over looking the pools. I can't say enough about his sincere and professional manner. The pools and grounds are kept very clean. The rooms was clean a little tired perhaps, but for the money it is a deal.... More 

Review collected in partnership with this hotel

Helpful?
Thank Alannah T
Reggie B, Public Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for mentioning us as a top value destination. We hope you come enjoy our waters again soon. Take care, Reggie Bickford reggieb@miraclesprings.com More 

Calgary
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed March 22, 2014

This property has all the resort basics in place but needs lots of upgrades in both service and TLC to make it the "miracle" property it could be. Great pools, spa treatment area and restaurant. The front desk staff were great and offered us tickets to the Cabot Museum as housekeeping did not have our room ready. Stanley on the... More 

Helpful?
Thank SjNM123
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for your comments. I am glad you enjoyed your stay overall but I was concerned to read that your room was not properly made by housekeeping at some point during your stay. I will certainly look into this if you drop me a line with your details ( reggieb@miraclesprings.com ). I am a young hotelier and I just... More 

Culver City, Ca.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 20, 2014

While this place is in a lovely location, the pools and spas are fabulous and well maintained, the food in the restaurant is excellent and the atmosphere is relaxing the service is erratic. Each room has a card explaining that in the interest of water conservation (which is laudable) the staff will not change your sheets and towels unless you... More 

Review collected in partnership with this hotel

Helpful?
Thank ul_bosler
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thanks for your review! It sounds like you enjoyed your stay. Most likely the housekeepers made your bed like new, but they don't wash your sheets each day when a guest is staying over. Most of your review was about housekeeping protocol. We follow industry standards to a T. We would be happy explain these standards if its of interest.... More 

Yucaipa, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 19, 2014

Your room air conditioning is not turned on. If my reservation is confirmed a month early, wouldn't you think they would have the air conditioning ready to be adjusted in your room. After 2 days of staying there, I told the front desk that the air didn't work in room 103 and she said. :Oh, we have to turn it... More 

Review collected in partnership with this hotel

Helpful?
Thank travelewe
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

I'm sorry about the issue with air conditioning. We do have a master control to all AC units at the front desk, and our system may have incorrectly inventoried. Had you mentioned it when you noticed it we would have corrected it immediately. We do have a form in every room to fill out that prompts guests to alert us... More 

Pomona, California
1 review
5 of 5 stars Reviewed March 19, 2014

We arrived and planned on only staying the day for the pool....i immediately decided to get a poolside room for the night. We layed by the pool, both got treatments, enjoyed the fine dining and great hospitality of staff. We had an awesome time relaxing spending quality time together with great company and conversation. Great memory with a special person... More 

Helpful?
Thank rocrk
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

So great to hear that everything came together for a great weekend with you loved one. The nature of our secluded retreat is really breath taking. At the top of a hill with a mountainous background, fresh air, blazing sun and flowing hot natural mineral water really sets the tone! I appreciate the time you take to leave a positive... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed March 19, 2014

The place is beautiful, clean, restaurant food is outstanding along with service. Highly recommend! You have all in one place: meal, mineral water and clean rooms. The hotel is not far from main shopping mall, El Paseo shopping and Ruth Hardy Tennis Park where you always find someone to play tennis.

Review collected in partnership with this hotel

Helpful?
Thank Goldie711
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

So glad you enjoyed our cozy hot mineral water resort. Hope you come back soon! Email me at reggieb@miraclesprings.com if you'd like help arranging a future trip with you and your friends. Take care, Reggie Bickford More 

Palm Springs
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 17, 2014

Miracle Springs Hotel and Spa encompasses a simplistic, down to earth, pleasant environment geared solely on relaxation at an affordable price. The complete opposite of large hotel chains where companies vie for high priced services, food, drink and other amenities. My wife and I found ourselves completely drained by the end of the day. A good drain that one gets... More 

Helpful?
1 Thank CasperPS
Reggie B, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

I really enjoyed reading your review. You really hit all the high points of what makes Miracle Springs a unique relaxation destination. Personally, I get frustrated too when after dinner and wine other hotels not only shut down the pools, but the hot spas also. And of course, its much easier to relax when the resort is favorably priced in... More 

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