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Miracle Springs Resort and Spa

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10625 Palm Drive, Desert Hot Springs, CA 92240
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Miracle Springs Resort and Spa
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Miracle Springs Resort and Spa
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596 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Diego, California
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

nice looking resort... a bit out of the way if going for the purpose of being in Palm Springs. Front desk girls were not real friendly (actually one was nice, the other not helpful at all, to us or another couple we saw that were trying to check in). Our room was not a pool view so we decided to... More 

Was this review helpful? Yes 1
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for informing us about your recent experience at our resort. I am happy to hear that you had a chance to discuss the issues with Nick. We look forward to exceeding your expectations when your travels bring you back to Desert Hot Springs. -Guest Relations More 

San Diego, California
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wasn't blown away by Miracle Springs, but I also wasn't underwhelmed, so I guess that balances out to a 3 star, A-OK kind of a review. I arrived on a Sunday for a one night stay, just a little mini vacation for myself. I arrived hours ahead of the 4pm check-in time because I'd made the trip that morning... More 

Was this review helpful? Yes 4
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for taking the time to share your recent experience at our resort. Your detailed feedback will help us in our continuous efforts to improve our facilities, services, and staff. -Guest Relations More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice and relaxing last-minute trip to Desert Hot Springs. This hotel is one the best ones here as far as the price and amenities. A nice add-on is a very decent and reasonably priced restaurant on site. Staff is very friendly, knowledgeable and friendly. Last few times we were checked-in by Stanley. He has a very positive attitude and... More 

Was this review helpful? Yes 1
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thanks for your positive feedback about your recent stay at Miracle Springs Resort. I am very happy to read your comments about Stanley consistently meeting or exceeding your expectations. Our entire team strives to pamper and spoil our guests! We look forward to welcoming you back soon. -Guest Relations More 

Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked this place because I was looking for a resort with a big pool where there would be room to swim and lots of space to spread out in the resort. Big mistake. This place is OPEN TO THE PUBLIC. This means that anyone and everyone can come use the pool and they did. They charge $14 for a... More 

Was this review helpful? Yes 4
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for sharing your experience with us. We love being a family-friendly resort and are sorry that you did not enjoy this atmosphere. -Guest Relations More 

Travelers are raving about these Desert Hot Springs hotels

Pacifica
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Yes, you are out in the middle of nowhere. Yes, the rooms are dated (from the 80s). However, the grounds and rooms were clean. There is a restaurant with ok to good food. Fortunately, there are several good restaurants nearby. (Try Cottage Too for breakfast.) THEN you try the 9 hot tubs with magic mineral water and varied temperatures. Your... More 

Was this review helpful? Yes 4
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for sharing your review. We're happy to see that you enjoyed the entire experience -- especially the benefits of our miracle water and massages. We look forward to exceeding your expectations during your next stay. -Guest Relations More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 21, 2015

Everything about this birthday celebration fell right in to place. Nick at the front desk and Debbie at Spa services made booking the room and appointments a breeze. The room was poolside, with a fridge, coffee maker, quality television and outstanding Wi-Fi. The massage I had with LeQuetia was superb. Dinner at their restaurant was good, breakfast even better. I... More 

Was this review helpful? Yes 4
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

On behalf of our entire team, we would like to thank you for sharing your positive experience! Your satisfaction is important to us and we are pleased that your expectations were exceeded. We look forward to offering you the same or even better experience in the future! -Guest Relations More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2015

I must say that Stanley and Danielle at the front desk came through again to help our family getaway single Saturday night stay to be awesome! Thanks so much for helping us to be comfortable and happy. :) We liked this place so much we came back the next week and sure enough it wasn't a fluke. Made new casual... More 

Was this review helpful? Yes 2
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thank you for taking the time to share your wonderful review!. Our entire staff strives to give each guest the best experience it can. We look forward to making your next stay just as memorable. -Guest Relations More 

san diego
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

We had a wonderful 2 night stay during our daughters' Spring Break (ages 10 & 12). Loved the large 2 king room with a couch. Room included microwave and refrigerator. Spa pools were very nice - a temperature suitable for everyone. Would have given a 5 star, but one of the elevators was down, the pool edges need a little... More 

Was this review helpful? Yes 2
Miracle S, Guest Relations Manager at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. Glad to hear that your overall experience was very good! Your comments will help us in our continuous efforts to improve our facilities, services, and staff. We look forward to serving you again soon. -Guest Relations More 

London
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 14, 2015

The rooms and lobby is ok and the food in the restaurant is acceptable however the morning coffee is tragic. For me as a coffee lover hotel without a machine to make a cappuccino is just unimaginable. The pools are in need of serious work. If you can afford something better do not stay in here.

Was this review helpful? Yes 2
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. We do have a cappuccino machine and apologize for your order not being fulfilled. We serve organic artisan roasted coffee that is Fair Trade and Rainforest Alliance. Sorry to hear that you did not enjoy it. Your comments help us in our efforts to continuously improve our services. More 

Santa Monica, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 12, 2015

This hotel will literally kick you out from your room if they can get more money for it. I tried to extend my reservation the same day we arrived callings he front desk but nobody picked up the phone and in the morning they sad that I cannot stay in the same room. The elevator does not work the outside... More 

Was this review helpful? Yes 2
Reggie B, Team Member at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. Your comments have been forwarded to the Front Desk Manager for immediate review. If you would like to further discuss these issues, please feel free to contact one of the owners, Reggie Bickford. He can be reached via email at reggiebickford@gmail.com. More 

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Double King Suite (79)
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Double Queen Poolside Room (72)
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