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Miracle Springs Resort and Spa

3.0 of 5 10625 Palm Drive, Desert Hot Springs, CA 92240
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Miracle Springs Resort and Spa
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Miracle Springs Resort and Spa
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561 reviews from our community

Traveler rating
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    191
    88
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    70
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128
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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2 reviews
3 of 5 stars Reviewed 6 days ago NEW

For some reason this resort attract family member & retired community. It has big to small 6 hot springs connected to the pool. The single bed room size is more than average, but only has standard amenities.

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. Glad to read that you enjoyed your spacious guestroom with panoramic mountain views, as well as our eight natural hot mineral pools. Looking forward to welcoming you back soon. More 

California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

"Don't let one bad date ruin the entire relationship" is something I've been living by my whole life. This is the second bad date. There won't be a third. Problem #1... We arrived early (just like we always do) to take advantage of the warm weather and the main pool. Over the past several trips we've learned that pool towels... More 

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. Your relationship analogy is perfect for this situation. However, our relationship with you, our valued guest and loyal customer, is more like a marriage, not just dating. And in a marriage, we're committed to resolving the problems and staying together through thick and thin. We truly value your patronage, and hope that this is just a... More 

Southern California
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place just needs some maintenance. The elevator didn't work, the decking is peeling in places, and the place has a run-down feeling. They do not have enough staff or supplies for the number of guests, so you might wait a long time for service. We arrived at 4:00 in the afternoon, and waited for more than an hour to... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. We apologize for the shortfalls experienced and will share the details with the team. We look forward to meeting your needs and expectations next time you visit. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

My step-mother and a wealthy friend had both been here and liked it, so we booked two nights for our first-time ever Thanksgiving getaway. On the way there, the kids read some pretty dismal online reviews from just a few days earlier - drug dealers holing up and doing business from rooms, prostitutes working the building (!?!) - but we... More 

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. We are sorry to hear that your expectations were not met. Our resort is known world-wide for natural, healing, hot mineral water. So, while we're glad to hear you found what you perceive to be better accommodations, Marriott does not feature special therapeutic mineral waters. Travelers come here for the spa experience, that can only be... More 

Marlboro, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our second visit this year. Since our last stay the rooms were updated. Stanley and the others at the desk were very friendly and helpful. The pools were wonderful and Palm Springs and many other interesting places are a short drive away. We will be back. I wish we lived closer.

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. Your comments will be passed along to Stanley and the others at the front desk. Glad to hear you enjoyed the pools, and activities in nearby Palm Springs. We look forward to welcoming you back in the near future. More 

Huntington Beach, California
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived with low expectations and were pleasantly surprised to find we were wrong. While the rooms may not be 4 star, they do not claim to be. The allure is the value, the hot tubs and the relaxing atmosphere. It was not a party pool, no loud music or screaming kids. The restaurant was incredible!! Great food!! We will... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for the review.. Glad to hear that our staff and services exceeded your expectations! Looking forward to welcoming you again for yet another enjoyable stay with us. More 

Santa Monica, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this place. The waters are very healing. The minerals in the waters really relax you and make you feel renewed. It is an older resort so don't expect perfection (some of the tiles are missing in the pools and they need to keep resurfacing the ground around each pool) I have found the staff extremely friendly, the people... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for taking the time to write a review. The staff will appreciate your positive feedback -- as they always go above and beyond to ensure every guest has an enjoyable stay. Looking forward to welcoming you back to the resort again soon! More 

Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was a decent resort. ... The Springwater was enjoyable and very relaxing. ... There restaurant was fantastic. ... The room was clean. ... but the ac you have to wait for some time to achieved the perfect room temperature. ... There was cable TV. ... it was so so. Price was good. ... All in all it was very... More 

Was this review helpful? Yes
Reggie B, Assistant Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thank you for taking the time to review your recent stay at Miracle Springs Resort & Spa. Glad to hear you enjoyed the mineral springs and your dining experience at Capri Restaurant. Hope you'll come back soon for another visit. More 

Dallas, Texas
Top Contributor
420 reviews 420 reviews
46 hotel reviews
196 helpful votes 196 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our group arrived only to find the rooms were not ready. OK, so it was a Sunday, and we were 36 people; but the group regularly stays at this property. The next morning, the food was not ready at the appointed time, and then they dropped all the food on the floor because the staff had not properly secured the... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thank you for taking the time to review Miracle Springs Resort & Spa. You are a valued guest and as evidenced by your return visits to our hotel facilities -- generally, we meet and often exceed customer expectations. Our resort, and award winning restaurant Capri, are popular choices for international travelers and the local community. I am sorry that on... More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

i went again to this hotel in Desert Hot Springs Ca on veterans day little under two hours from LA i needed a good rest , peace & quiet soak in the hot springs pools. this is the only town in PLM springs Ca that has hot spring pools. night life is over in Downtown Palm Springs( Virgin Airlines is... More 

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your comments and suggestions. Glad to hear you returned for another visit! See you again soon. More 

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Additional Information about Miracle Springs Resort and Spa

Address: 10625 Palm Drive, Desert Hot Springs, CA 92240
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Miracle Springs Resort and Spa 3*
Number of rooms: 114
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Also Known As:
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Desert Hot
Miracle Springs Resort And Spa Desert Hot Springs, CA
Hotel Style:
#11 Spa Hotel in Desert Hot Springs

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