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Miracle Springs Resort and Spa

3.0 of 5 10625 Palm Drive, Desert Hot Springs, CA 92240
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Miracle Springs Resort and Spa
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Miracle Springs Resort and Spa
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570 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good staff, clean rooms and great massages! The room service was affordable so we able to add to the relaxation by ordering in...an added bonus. The wifi signal was weak. Also the room has a DVD player so if the wifi isn't working you can watch a movie or two. We had a nice time and plan on going back... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for sharing your time and thoughts with us. We appreciate the opportunity to serve you. See you soon! More 

Modesto, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Having been to a few mineral hot springs resorts in a variety of states, the Miracle Hots Springs Resort was enjoyable. You can pay more for other resorts, but you get what you pay for. Every resort has it flaws, even ones that are $300.00 a night for 2 people. Pros Pools are open 24 hrs Food reasonably priced Specials... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for taking the time to leave a detailed review about your stay with us. We are especially pleased to read the comments about your pleasant customer service experience. Looking forward to welcoming you again soon. More 

london
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After a very long year - we chose to take our belated honeymoon in Palm Springs over the holidays, after much debate we chose this hotel for their waters, which was the predominant reason for our trip to the area. Our honeymoon was delayed due to ill family health and we were very grateful to be able to finally get... More 

Was this review helpful? Yes 3
Reggie B, Assistant to GM/Co-Owner Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

The owners are very sorry about the problems you encountered. Natural water wells must be replaced about every five years. It is with deepest regret that the well-break occured on your honeymoon. And as we all know, elevators periodically break down. Murphy's Law somehow caused all of these unfortunate occurences to happen on the same day! Thank you for having... More 

Brookline,MA
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The check in staff was wonderful as always. The room has been upgraded with new card door locks,hd 32 in tv and wifi. The bed and couch were also perfect. The pools were great as usual. The only problem I had was genital hair in the bathtub. I found someone on the housekeeping staff who cleaned it up right away.... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review
Google Translation

Grazie per i vostri commenti positivi. Siamo contenti che avete goduto la vostra esperienza hotsprings. Speriamo di accogliervi indietro nuovamente... More 

San Clemente, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014 via mobile

To understand how to maximize your stay, walk the entire property during the day and in the evening. It's peaceful. Breath in the fresh air. Breakfast selection is nice and you will have no reason to not want to make the most of the day. The thermal spas are available 24/7. Choose a small hot tub or the thermal pool.... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thank you writing a 5-star review! We look forward to sharing your comments and praise with the entire team. It will be our pleasure to welcome you back soon. More 

1 review
4 of 5 stars Reviewed December 17, 2014

the front desk staff is nice Miracle Springs Resort and Spa is just a mile off the 10 freway needs Direct TV, HBO new carpet, a electric car charging station (Solar City will install one for free ) quiet place to relax in the Hot Springs pools this is not a loud party spot

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. Come back soon! :) More 

2 reviews
3 of 5 stars Reviewed December 11, 2014

For some reason this resort attract family member & retired community. It has big to small 6 hot springs connected to the pool. The single bed room size is more than average, but only has standard amenities.

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. Glad to read that you enjoyed your spacious guestroom with panoramic mountain views, as well as our eight natural hot mineral pools. Looking forward to welcoming you back soon. More 

California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 2, 2014

"Don't let one bad date ruin the entire relationship" is something I've been living by my whole life. This is the second bad date. There won't be a third. Problem #1... We arrived early (just like we always do) to take advantage of the warm weather and the main pool. Over the past several trips we've learned that pool towels... More 

Was this review helpful? Yes 2
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. Your relationship analogy is perfect for this situation. However, our relationship with you, our valued guest and loyal customer, is more like a marriage, not just dating. And in a marriage, we're committed to resolving the problems and staying together through thick and thin. We truly value your patronage, and hope that this is just a... More 

Southern California
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 2, 2014

This place just needs some maintenance. The elevator didn't work, the decking is peeling in places, and the place has a run-down feeling. They do not have enough staff or supplies for the number of guests, so you might wait a long time for service. We arrived at 4:00 in the afternoon, and waited for more than an hour to... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. We apologize for the shortfalls experienced and will share the details with the team. We look forward to meeting your needs and expectations next time you visit. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 28, 2014

My step-mother and a wealthy friend had both been here and liked it, so we booked two nights for our first-time ever Thanksgiving getaway. On the way there, the kids read some pretty dismal online reviews from just a few days earlier - drug dealers holing up and doing business from rooms, prostitutes working the building (!?!) - but we... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. We are sorry to hear that your expectations were not met. Our resort is known world-wide for natural, healing, hot mineral water. So, while we're glad to hear you found what you perceive to be better accommodations, Marriott does not feature special therapeutic mineral waters. Travelers come here for the spa experience, that can only be... More 

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Additional Information about Miracle Springs Resort and Spa

Address: 10625 Palm Drive, Desert Hot Springs, CA 92240
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Miracle Springs Resort and Spa 3*
Number of rooms: 114
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Also Known As:
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Desert Hot
Miracle Springs Resort And Spa Desert Hot Springs, CA
Hotel Style:
#10 Spa Hotel in Desert Hot Springs

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