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Miracle Springs Resort and Spa

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10625 Palm Drive, Desert Hot Springs, CA 92240
Best prices for: 1 room 1 guest
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Miracle Springs Resort and Spa
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Miracle Springs Resort and Spa
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587 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edgerton, WI
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is really outdated, the rooms are straight from the late 80s and smelled moldy. You feel like you're walking back in time when you check in and walk the property. The pool does have a very nice view but the pool itself is not that up to date. I had a leak from the ceiling outside of the... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. I am sorry to hear about your experience and would like to apologize on behalf of Miracle Springs. The owners are always eager to hear what guests liked (and disliked) and how operations can improve. If you'd like to leave your comments directly to ownership, please email reggiebickford@gmail.com. More 

Three Rivers, California
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

We stopped in for three days. It took 20 minutes to check in. The host was nice but needed a 101 on presentation. The elevator was out. All carpets were dirty and looked none vacuumed for several weeks. The room was okay but my mountain view consisted of a parking lot. During my stay I found out that the health... More 

Was this review helpful? Yes 1
Reggie B, Assistant to GM/Co-Owner Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. Sorry to hear that your check-in was not handled efficiently. To my knowledge, Miracle Springs has never been shut down by the Health Department -- from whom did you acquire that misinformation? Guest satisfaction is our #1 priority and we continuously make improvements based on customer feedback. I have sent your review to our Owners, Operations... More 

Visalia, California
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Our organization had to book a business stay out in Desert Hot Springs due to the fact seemingly all lodging in Palm Springs was booked for the event we attended. Upon check in, it was obvious we were stepping into a dated hotel. The night desk clerk was very, very nice and gave us a great tip on dinner! The... More 

Was this review helpful? Yes 3
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. Your comments will help us in our efforts to continuously improve the quality of our service, facilities, and staff. Can you please provide your guest room number? Maintenance would like to check the room for proper working condition. Thanks again for sharing your time and thoughts with us. More 

Riverside, California
Top Contributor
125 reviews 125 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

This isn't our first time staying at Miracle Springs Resort and Spa - We checked in to our room on Sat in early March of this year. We were there not even an hour and the hotel lost electricity, it seemed like the electricity was out for quite some time. We ended up going to Desert Hot Springs Resort -... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. The power outage was caused by Southern California Edison, not the hotel -- however, we do apologize for the inconvenience. Please call the co-owner, Reggie Bickford, directly about your future discount. He can be reached at (858) 349-9164 or an email can be sent to: reggiebickford@gmail.com. Thank you for mentioning that you never received the voucher... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean and inviting lobby, nice landscape, Great view. Hotels pools with varying degrees of temperatures. Plenty of pools so no one is crowded. The first floor rooms have a patio so you can go right out to the pool. Rooms are clean and comfortable. Restaurant was decent. We didn't try the spa but looking at the menu the prices seemed... More 

Was this review helpful? Yes
Reggie B, Assistant to GM/Co-Owner Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thank you for the positive review and excellent rating! We look forward to serving you again soon. More 

Chelmsford, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

When the taxi driver picks you up and asks you why you are going here, the alarm bells ring. However, with low expectations (having read mixed reviews) and only a weekend break in the sun as the absolute imperative, we were ready to give it a go. We were glad we did! The hotel is a fair way from Palm... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thank you for sharing your time and thoughts with us. We're glad to see that you enjoyed your weekend getaway. Your positive comments about our staff member, Stanley, will be passed along. We appreciate the opportunity to serve you. More 

Los Angeles, California
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all, this place is NOT close to Palm Springs and shouldn't come up as a Palm Springs Hotel. Second, the check in time here is 4:00 and there is NO exception. We arrived around 10am and we were told that nothing would be ready until maybe 3:00 at the earliest. When I said I'd like to cancel the... More 

Was this review helpful? Yes 4
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks again for your sharing your thoughts with us. As stated in previous engagements, we apologize for not meeting your expectations. Your comments and concerns are still being reviewed by senior management. In the interim, please feel free to contact ownership: Reggie Bickford, reggiebickford@gmail.com. More 

Honolulu, Hawaii
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I first came here last June and enjoyed myself. I stayed one night last month on a quick business trip. This time, I was in the area for 2 weeks. So, I stayed here over the weekend. Good decision. Staff are friendly and helpful. Rooms a bit old, but clean and has everything I need - microwave, fridge, etc. I... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thank you for the positive review of our hotel, guest amenities, and hot mineral pools. We look forward to welcoming you back next month! More 

Cathedral City, California
Top Contributor
53 reviews 53 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I live in the Palm Springs area, so never stayed overnight, but I've gone here twice to spend the day at their pool and spa. The spa is awesome. We've gotten massages and facials here. So relaxing. The staff is friendly and courteous, the services are great, and the prices are very reasonable. They have multiple natural hot springs pools... More 

Was this review helpful? Yes
Reggie B, Assistant to GM/Co-Owner Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thanks for your positive comments about our spa services and friendly staff. We appreciate the opportunity to serve you. Come back soon! More 

corona
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed there last week. We pulled into to the Desert Hot Springs Resort by accident and wondered what did we get ourselves into. That place was rank! Lucky for us it was the wrong facility. Their sister location, Miracle Springs Resort and Spa, was next door. Unlike Desert Hot Springs, the lobby, as well as the... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Miracle Springs Resort and Spa, responded to this review

Thank you for choosing Miracle Springs Resort & Spa for your recent stay in Desert Hot Springs. We're always eager to hear what our guests liked and how we can improve. Thanks again, and we hope you'll choose Miracle Springs the next time you're in town. More 

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