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Miracle Springs Resort and Spa

3.0 of 5 10625 Palm Drive, Desert Hot Springs, CA 92240
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#16 of 27 Hotels in Desert Hot Springs
534 Reviews 3.5 of 5 stars
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Miracle Springs Resort and Spa
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Miracle Springs Resort and Spa
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534 reviews from our community

Traveler rating
    143
    183
    83
    56
    69
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119
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14
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Fullerton, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

The stay here was ok. Our room did not receive maid service. Towels were not available all day in the pool area; we saw them piled high in the laundry room. There was no security. Non hotel guests were in the pool area very late into the night. With a little money invested in renovation, this could be a 5... More

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. We apologize for not meeting your standards. Thanks for sharing details about your visit. Your specific concerns have been brought to the attention of the supervisors -- who will address the issues and have the problems resolved. You are a valued guest and we look forward to serving you in the future. We are committed to... More

Valley Village, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

My box 6 feet down will be better than this dump. Ants in the room, kids running and screaming and trying to get extra towels is like pulling teeth. Did I mention the dirty room carpet. The staff could care less about taking care of the paying customers. Overall, a trash can in the desert.

Was this review helpful? Yes 1
Reggie B, Owner at Miracle Springs Resort and Spa, responded to this review

Our phone conversation resolved these issues -- however you still feel your negative public comment is necessary. Thanks for your feedback. More

1 review
4 of 5 stars Reviewed 3 days ago NEW

I booked the Desert Hot Springs hotel (right next door) by mistake. On Trip Advisor, I noticed Reggie Bickford was responding to messages about both hotels, so I knew they had common management/ownership. I emailed Reggie and asked him if I could please switch, even though I had booked a non-refundable room. Reggie happily accommodated my request. :) You will... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your kind review. You are a valued guest and we appreciate your business. See you again soon. More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed here for 3 nights for our one year anniversary and it was such a treat. First, at the front desk, friendly Stanley helped us get the best room for our special stay. Second, the rooms are enormous and clean. Third, the pools are so relaxing and the perfect temperatures. Fourth, the food was okay but... More

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for the 5 Star Review! Your compliments will be passed along to Stanley. We appreciate your business and look forward to serving you again soon. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is good. But a lot of ants are in the bathroom.People are smoked near the pool.The view of the mountains from pool is great.Pool is wonderful and clean .Food in the restaurant is good. We have relaxing time.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your feedback. We're glad to hear that you enjoyed the property, mineral springs, and restaurant. Your comment about the ants has been passed along to the relevant department for inspection. What was your room number? We agree, the scenic views of the San Jacinto Mountains are great! We appreciate your business and look forward to your next visit. More

Redlands, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel after repeated attempts to resolve keeps say...'We'll call you back.' Customer must be aware this is in the middle of a drug infested community that are desperate to survive which includes taking your belongings and the hotel doing nothing about it. I left the room, went to the pool, went to check out when I realized I had... More

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Reggie B, Owner at Miracle Springs Resort and Spa, responded to this review

Glad we got to connect on the phone. We do have your pillow as discussed, sorry it wasn't found earlier. Thanks for agreeing to take the review down, as we've agreed that the issue has been resolved. More

Phoenix
1 review
4 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed for a few days and really enjoyed our stay. The customer service is great, room service is efficient and rooms and Hotel very clean. Yes, the Resort needs some renovations to it but where are you going to find a Resort that has so many Jacuzzi's, a heated pool and the open 24 hours a... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. We're glad to hear that you and your boyfriend enjoyed your visit. We look forward to welcoming you back in the future. More

New York
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I honestly had another hotel in Desert Hot Springs that looked more updated and pretty but I found out there are not too many hotels in Desert Hot Springs that were kid-welcoming. We had one year old baby and out of few hotels that 'accepts' children Miracle Springs resort seemed better choice. The place is quite old, walls, carpets and... More

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. We're glad you've found the ideal location for your family vacations! We appreciate your business and look forward to seeing you again soon! More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice pools and view Really good food and nice servers But room was unhappy becoz too many ants all around. Little worried about our foods in room. So we always raped well and go out. But it's was fun and had nice holiday on Miracle resort.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us. We're glad you enjoyed the pools, food, and our customer service. We apologize about the ants. Your concerns have been passed onto the appropriate departments. Looking forward to welcoming you back for your next fun holiday. More

Mission Viejo, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First time at this resort, because we had a certificate from a silent auction. Reggie was friendly at the front desk, easy check in and pool towels given. Carpets old and entire hotel needs major renovations. He gave us a room with two bed, but we preferred a king size bed. If he gave us a better room, we are... More

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM/Co-Owner at Miracle Springs Resort and Spa, responded to this review

Thanks for your review. We're sorry you didn't appreciate the mid-century modern architecture, however we understand that everyone has different tastes. :) Glad you enjoyed swimming in our mineral water pools, experienced great massages, and enjoyed the award-winning cuisine at Capri! Your praises will be passed along to Kim. We look forward to welcoming you back soon. More

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Additional Information about Miracle Springs Resort and Spa

Address: 10625 Palm Drive, Desert Hot Springs, CA 92240
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Miracle Springs Resort and Spa 3*
Number of rooms: 114
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Also Known As:
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Desert Hot
Miracle Springs Resort And Spa Desert Hot Springs, CA

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