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CJ Grand Hotel & Spa

67585 Hacienda Ave., Desert Hot Springs, CA 92240 (Formerly Crystal Hotel Spa and Resort)
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1 room 1 guest
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CJ Grand Hotel & Spa
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22 Reviews from our TripAdvisor Community

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    5
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    13
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3
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Korean first
  • Any
English first
  • All months
    (22)
  • Mar-May only
    (7)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (7)
All months
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 8, 2014

Please do not go here! Room is so dirty and the water is very, very dry. I've never been to such a dirty hotel like this before. I paid $150 per night however it was not worth of penny!!!!!!!!!!!!!!!!

Was this review helpful? Yes 2
california
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed January 3, 2013

For the last few years we visited this hotel once a year and found the hotel is so terribly deteriorating. There are pass by customers who pays spa fee only for hot spring soaking with children running and screaming. They cook in the room next to lobby eating with loud voices. Room is filthy and the shower door is broken... More 

Was this review helpful? Yes 16

Travelers are raving about these Desert Hot Springs hotels

lost angeles
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 6, 2012

i and my friends went there last week at this place. We just check in, and we seriously did not this place because it's too dirty everywhere and the room & pool were terriable! we smoke outside and the owner said no smoking allowed, so we applogize that we didn not know and he started to scream with bad word....dam!... More 

Was this review helpful? Yes 7
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 30, 2011

This sorry excuse for a hotel and spa is the worst place I've ever been to. The service is horrendous. They are cheap with their amenities, 70% of everything is out of order, the rooms are dirty and smelly, and to top it off, we paid $160 a night to stay here. The "mineral springs" pools and jacuzzis are so... More 

Was this review helpful? Yes 8
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 24, 2011

To all of you who say oh yeah its so good. Their lying. They have horrible service for a hotel this place is more like a motel. Remodeled? Not really. No fitness center! Stupid. Do not go to this crappy place. Don't spend a day or even your money on this lowsy place. They may have a good spa, but... More 

Was this review helpful? Yes 12
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 29, 2010

1. So many things were lacking Only 2 TV channels in English (ESPN and Golf) plus 4 Korean channels, no remote controller, no blankets (only sheets), no radio, no side tables and lamps, no coffee maker, no lotion, no floor towels, no iron, only three cloth hangers, very small pillows, no fitness center (their brochure has a picture of the... More 

Was this review helpful? Yes 6
San Diego, CA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 18, 2010

Second time I have visited. Apparently the place have been remodeled with mind blowing amenities. I never thought i could take advantage of saunas that were only available in the heart of LA at the same time with mineral spring spa. I went back with my friends because the facility was awesome and clean when I treated out my parents,... More 

Was this review helpful? Yes 4
Los Angeles, ca
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 2, 2010

This hotel definately needs better management. First impression is relatively good with clean appearance of the entrance/lobby and overall facility but the rooms are outdated and not well maintained. Some claim this hotel has been remodeled but it's just a face lift job. Many rooms have broken things and the restrooms are dirty with yellow/brown scums near faucets and the... More 

Was this review helpful? Yes 7
Torrance, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2010

I went with my family to enjoy the weekend. It was better than what I read from this review and than what I expected. First of all, they remodel the spa system. I liked it very much for their varieties and services. It was clean and quiet. Moreover, they serviced us with Korean food and desserts. Shaved ice was great... More 

Was this review helpful? Yes 2
losAngeles
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 31, 2009

Looks new , remodeled, but still lacking. 1. the locker room and lockers with electronic keys, cool But NO benches. How do you change, when their is no Benches 2. Clean open Shower facility, with built-in soap and shampoo dispensers But the water temperate was only Warm. The water pressure slighty stronger than spritzer. 3. it had an elevator, But... More 

Was this review helpful? Yes 4
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