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Aqua Soleil Hotel & Mineral Water Spa

14500 Palm Drive, Desert Hot Springs, CA 92240
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Aqua Soleil Hotel & Mineral Water Spa
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Aqua Soleil Hotel & Mineral Water Spa
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395 reviews from our community

Traveler rating
    125
    132
    82
    28
    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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  • English first
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English first
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    (395)
  • Mar-May only
    (143)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (64)
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    (109)
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There are newer reviews for Aqua Soleil Hotel & Mineral Water Spa
See the most recent reviews
Nashville, Tennessee
Top Contributor
301 reviews 301 reviews
29 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed April 8, 2015

We booked on the internet and got here in time for Happy Hour and dinner. Jasmine was our waitress and she was amazingly efficient! Food was OK, but nothing to jump and shout about. Our rooms were very nice and quiet and the hot tub nice and hot, but there were way too many little kids jumping and splashing around,... More 

Was this review helpful? Yes 5
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Tim. We are glad to hear that you enjoyed your hotel stay, but we very sorry to hear about your unpleasant experience in the restaurant. We do apologize for this. We are tirelessly working to constantly improve all areas of the hotel, including the restaurant. We are very sorry we were off our game in the restaurant on the... More 

Los Angeles, California
Top Contributor
165 reviews 165 reviews
50 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed April 4, 2015

I tend to stick to Marriott brand hotels in large part because of their lack of bedspreads and their cleanliness. This place has just as high of cleanliness standard as the Marriott brand, and the bedding was crisp, clean and comfortable. This hotel is going through an updating. The rooms are freshly painted, and the bathrooms are updated and modern... More 

Was this review helpful? Yes 3
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Thank you so very much for your review. We are glad to hear that you appreciate our new bed linens and the efforts of our housekeeping staff. We have been working hard to improve the quality of our linens and our housekeeping procedures. We thank you for letting us know our efforts are making a difference. We are very grateful... More 

Desert Hot Springs, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

We booked a month in advance, so we could have a room with a private pool. This is not a hot tub. They are small in ground pools and in their own room off the suite. The hotel is very clean and secure. There is only one way in and one way out. I think they were booked solid, but... More 

Was this review helpful? Yes 1
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Greg. We are very grateful for your review and are really glad to hear that you enjoyed your stay with us in one of our Soleil Suites. We really appreciate your business and hope all went well with your 2nd visit. We do hope to see you and your girlfriend again very soon. More 

Concord, New Hampshire
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 1, 2015

I booked a room on the internet. I was traveling to the area for a sporting event. Since all surrounding hotels were sold out, this one had a few rooms left. It was a bit our of the way but I had no choice. Upon arrival I was greeted by a very cordial gentleman at the front desk who then... More 

Was this review helpful? Yes 1
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Alex. Thank you very much for your review. We are delighted to hear that you enjoyed your stay with us and liked the movies by the pool. That is an event we offer every weekend, weather permitting, that our guests seem to really enjoy. We are glad to hear you did as well. We do appreciate your business, Alex,... More 

San Diego, California
Top Contributor
58 reviews 58 reviews
6 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed March 31, 2015

This is in regard to your staff member Tracy and her job performance from a customer's perspective. I want to say that Tracy has gone above the normal customer service standard on several occasions. My first experience was this past February when I came to visit my Mom while she was staying at your hotel. Tracy made me feel very... More 

Was this review helpful? Yes 2
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Thank you so much for your recognition of Tracy's outstanding customer service extended to you. We are always grateful to receive feedback on what we did right and what our guests appreciate. Thank you for choosing our hotel for your special anniversary stay. We are honored that you chose us for this special and memorable occasion in your lives. We... More 

Southern California
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2015

We went on s little getaway so we could totally relax. Don't be nervous when you drive onto the property. The outside is very lack luster.The hotel itself was adequate. The front desk people are amazing. They really go out of their way to make sure you have everything you need to be comfortable. We stayed in room 121. It's... More 

Was this review helpful? Yes 1
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

We greatly appreciate what shared about your stay with us. We are delighted to hear that you enjoyed yourselves and that we served you well. The Soleil Suites we feature with their private jetted mineral water pools are a unique delectation. We are glad to hear you enjoyed your stay 121. We are grateful for you business and look forward... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 25, 2015

March 22 at 9pm we were told by the front desk that the restaurant was open until 10 pm. It also stated it on the door, well they informed us that they closed early. That left us with only fast food options in this town! Drove to Cathedral City. I wonder if the management knows that the Chef decides to... More 

Was this review helpful? Yes 2
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Thank you for your review. We are very sorry that the restaurant was not open for you when you visited. We do appreciate this information and we will look into the matter. It is our hope that you enjoyed other aspects of your stay with us. We do appreciate your business and hope that you will give us another try. More 

Okotoks, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

My husband and I spent two nights here a couple of weeks ago and thoroughly enjoyed out time there. The mineral pools are open 24 hours which is very nice. We stayed in the pool level king room, which was just a few steps to the pools. There are plenty of lounging areas around the pool and in the gardens... More 

Was this review helpful? Yes 1
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hello, Darcy. Thank you very much for your review of your stay with us. We are glad to hear that you and your husband enjoyed yourselves. We are delighted to hear that you will be staying with us again this week. We do greatly appreciate your business and are overjoyed to have you and your husband back! More 

Costa Mesa, California
Top Contributor
65 reviews 65 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 24, 2015

This hotel in the middle of the very windy desert is a super budget friendly stay with mineral baths and pool. The property is relatively well maintained, but if you enjoy luxury and quietness this is not the place for you. The staff are super friendly and courteous, coffee and continental breakfast are average and there is hardly anywhere to... More 

Was this review helpful? Yes
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Monica. Thank you for your feedback. We are delighted to hear that you were served well by our staff during your stay. As you mentioned, we are indeed not a luxury hotel or resort. We do our best to provide our guests with friendly and attentive service, in a well maintained environment at a great price. We do hope... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 22, 2015

Overall the hotel was okay, I give them a A for effort but the overall execution has something left to be desired. Paid to upgrade to the Mountain View Suite and I must say that is was spacious and they made an attempt to be hip and modern but didn't quite get it. I kept wondering why the decor looked... More 

Was this review helpful? Yes
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, BamBam. We do appreciate the feedback in regard to your stay with us. We are sorry to hear that the suite was not up to your standards. We do take impressions like this seriously and will look into everything you have mentioned. Please know that we do greatly appreciate your business and do hope that you would give us... More 

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