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Aqua Soleil Hotel & Mineral Water Spa

14500 Palm Drive, Desert Hot Springs, CA 92240
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Aqua Soleil Hotel & Mineral Water Spa
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Aqua Soleil Hotel & Mineral Water Spa
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387 reviews from our community

Traveler rating
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    82
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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There are newer reviews for Aqua Soleil Hotel & Mineral Water Spa
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Costa Mesa, California
Top Contributor
64 reviews 64 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel in the middle of the very windy desert is a super budget friendly stay with mineral baths and pool. The property is relatively well maintained, but if you enjoy luxury and quietness this is not the place for you. The staff are super friendly and courteous, coffee and continental breakfast are average and there is hardly anywhere to... More 

Was this review helpful? Yes
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Monica. Thank you for your feedback. We are delighted to hear that you were served well by our staff during your stay. As you mentioned, we are indeed not a luxury hotel or resort. We do our best to provide our guests with friendly and attentive service, in a well maintained environment at a great price. We do hope... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall the hotel was okay, I give them a A for effort but the overall execution has something left to be desired. Paid to upgrade to the Mountain View Suite and I must say that is was spacious and they made an attempt to be hip and modern but didn't quite get it. I kept wondering why the decor looked... More 

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John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, BamBam. We do appreciate the feedback in regard to your stay with us. We are sorry to hear that the suite was not up to your standards. We do take impressions like this seriously and will look into everything you have mentioned. Please know that we do greatly appreciate your business and do hope that you would give us... More 

TravelRox9
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Okay, so if you're expecting 5 star accommodations then this isn't your spot. However, if you're looking for a super relaxing stay for a weekend where you can literally tune out for a few days, then booking one of the suites at Aqua Soleil is a must. My sister and I make it an annual trip to disconnect for a... More 

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John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Greetings again and thank you for your review. It is always a pleasure to have you and your sister back at the hotel during your annual excursions into Desert Hot Springs. We are delighted to hear about how much you enjoy our Soleil Suites. Thanks for sharing your experience. They are indeed perfect to privately enjoy the incredible mineral water... More 

Vancouver
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 15, 2015

Just returned from a quick Spring Break trip with my family and we stayed at the Aqua Soleil. All in all it is a god little spot. I would give it an Average + rating. Clean and quiet, it did the trick. The courtyard and pool was quiet and made for a great place to hangout during the heat of... More 

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John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hello and thank you for your review. We are glad to hear that you enjoyed your stay with us, and please know that your business is greatly appreciated. We are particularly glad to hear you were well taken care of by our staff during your stay. We are grateful for your acknowledgement of their efforts. Again, we thank you for... More 

La Puente, California
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

I think I was expecting this hotel to be a bit more modernized. My husband and I paid for a Soleil Suite. Their website advertises "premium soleil suite", but their really wasn't anything premium about it. We did enjoy having the private in-room jetted pool, but the built in service area was nothing more than just a small refrigerator and... More 

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John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

We do appreciate your review of your stay with us. We are sorry to hear that the Premium Soleil Suite was not up to your expectations. We do appreciate the feedback you have offered in that regard and we will look into each issue mentioned. Thank you for the acknowledgement of our staff. They do work very hard to serve... More 

Folsom, California
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

We thoroughly enjoyed our stay at the hotel. Check-in was prompt and easy. It's nothing fancy, just a clean motel with a regular pool and two hot tubs. The standard queen room was a good size, with fresh decorations and a renovated bathroom. We did find several stains on the carpet and a big crack in the ceiling in the... More 

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John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Thank you for your review of your stay with us. We do appreciate the feedback about your experiences and impressions during your stay. Desert Hot Springs does indeed have a different look and feel in comparison to other cities in the area. Some definitely offer a more manicured version of the desert experience. There are also major price differences. We... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 10, 2015

I thought the pools were great. The landscaping nice. But no closet space, coffee maker did not work and then they brought us another that didn't work.The worst things: THE BUGS. The staff said it's"that time of year" but there are no screens on the balcony doors so we didn't go onto it. I have bite scars(bed bugs? Fleas from... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hello, RedScott. Thank you for taking the time to review your stay with us. We do appreciate the feedback. We are very sorry to hear about the coffee makers and the bugs. Unfortunately, the desert does have its share of bugs, particularly this time of year. We do have a comprehensive pest control program in place at the hotel. It... More 

Dryden, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2015

The staff (Louie, Jennifer, Jasmine, Jerry, Female bartender on week nights, housekeeping staff, and the GM were AWESOME. Everyone was so helpful and kind. This was a very to place to stay; the other guests were fun to hang out with and chat. This is a good central location to Palm Springs and other attractions. The resort is completing some... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Michael. We really appreciate your time in reviewing your stay with us. It gives us great pleasure to hear that you enjoyed your stay. We are especially grateful for your acknowledgement of the staff members by name who served you well. We indeed are constantly working to upgrade and improve the property to create a pleasing, fun and relaxing... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed March 4, 2015

Such a great place, clear water and very friendly staff members! We truly enjoyed our overnight stay! The view from the room was pretty, pretty quite outside. Pool is very warm, and you just wanna stay there, when wind blows =) Definitely coming back here!

Review collected in partnership with this hotel

Was this review helpful? Yes
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hello and thank you for the review of your stay with us. We are ecstatic to hear that you had an enjoyable experience. Please know that we are grateful for your business and do hope to see you back again soon. More 

Fontana, California
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 4, 2015

The hotel is a little run down. Some things have been updated, like flat screens, bathrooms, but needs a lot of cosmetic upgrading like paint & a little patchwork. Tables were old & stained. Nothing major, just could be more aesthetically pleasing. Shampoos & soaps are nice, towels nice & fluffy. Beds comfy. Staff very nice. Nice pool area. I... More 

Was this review helpful? Yes 2
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Tracy. Thank you very much for your review of your stay with us. We do appreciate the feedback you have provided and are sorry to hear about the annoyances pertaining to routine maintenance. We will address the issues you have identified with our maintenance staff and work out a better plan to find and solve these issues before they... More 

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