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Aqua Soleil Hotel & Mineral Water Spa

3.0 of 5
14500 Palm Drive, Desert Hot Springs, CA 92240
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Aqua Soleil Hotel & Mineral Water Spa
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Aqua Soleil Hotel & Mineral Water Spa
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386 reviews from our community

Traveler rating
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    82
    28
    27
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54
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place. We had a spa room. It was too hot for me, but they happily reduced the temperature to a comfortable level. The bed was comfortable and there was a nice seating bench for watching tv. We sat by the pool and hot tub when sunning. We found a nice pair of lounge chairs where we could read without... More 

Was this review helpful? Yes 1
Nashville, Tennessee
Top Contributor
221 reviews 221 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked on the internet and got here in time for Happy Hour and dinner. Jasmine was our waitress and she was amazingly efficient! Food was OK, but nothing to jump and shout about. Our rooms were very nice and quiet and the hot tub nice and hot, but there were way too many little kids jumping and splashing around,... More 

Was this review helpful? Yes 2
Los Angeles, California
Top Contributor
165 reviews 165 reviews
50 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I tend to stick to Marriott brand hotels in large part because of their lack of bedspreads and their cleanliness. This place has just as high of cleanliness standard as the Marriott brand, and the bedding was crisp, clean and comfortable. This hotel is going through an updating. The rooms are freshly painted, and the bathrooms are updated and modern... More 

Was this review helpful? Yes 1
Desert Hot Springs, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We booked a month in advance, so we could have a room with a private pool. This is not a hot tub. They are small in ground pools and in their own room off the suite. The hotel is very clean and secure. There is only one way in and one way out. I think they were booked solid, but... More 

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Concord, New Hampshire
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a room on the internet. I was traveling to the area for a sporting event. Since all surrounding hotels were sold out, this one had a few rooms left. It was a bit our of the way but I had no choice. Upon arrival I was greeted by a very cordial gentleman at the front desk who then... More 

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San Diego, California
Top Contributor
58 reviews 58 reviews
6 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is in regard to your staff member Tracy and her job performance from a customer's perspective. I want to say that Tracy has gone above the normal customer service standard on several occasions. My first experience was this past February when I came to visit my Mom while she was staying at your hotel. Tracy made me feel very... More 

Was this review helpful? Yes 1
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Thank you so much for your recognition of Tracy's outstanding customer service extended to you. We are always grateful to receive feedback on what we did right and what our guests appreciate. Thank you for choosing our hotel for your special anniversary stay. We are honored that you chose us for this special and memorable occasion in your lives. We... More 

Southern California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went on s little getaway so we could totally relax. Don't be nervous when you drive onto the property. The outside is very lack luster.The hotel itself was adequate. The front desk people are amazing. They really go out of their way to make sure you have everything you need to be comfortable. We stayed in room 121. It's... More 

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John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

We greatly appreciate what shared about your stay with us. We are delighted to hear that you enjoyed yourselves and that we served you well. The Soleil Suites we feature with their private jetted mineral water pools are a unique delectation. We are glad to hear you enjoyed your stay 121. We are grateful for you business and look forward... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

March 22 at 9pm we were told by the front desk that the restaurant was open until 10 pm. It also stated it on the door, well they informed us that they closed early. That left us with only fast food options in this town! Drove to Cathedral City. I wonder if the management knows that the Chef decides to... More 

Was this review helpful? Yes 2
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Thank you for your review. We are very sorry that the restaurant was not open for you when you visited. We do appreciate this information and we will look into the matter. It is our hope that you enjoyed other aspects of your stay with us. We do appreciate your business and hope that you will give us another try. More 

Okotoks, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband and I spent two nights here a couple of weeks ago and thoroughly enjoyed out time there. The mineral pools are open 24 hours which is very nice. We stayed in the pool level king room, which was just a few steps to the pools. There are plenty of lounging areas around the pool and in the gardens... More 

Was this review helpful? Yes 1
John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hello, Darcy. Thank you very much for your review of your stay with us. We are glad to hear that you and your husband enjoyed yourselves. We are delighted to hear that you will be staying with us again this week. We do greatly appreciate your business and are overjoyed to have you and your husband back! More 

Costa Mesa, California
Top Contributor
64 reviews 64 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel in the middle of the very windy desert is a super budget friendly stay with mineral baths and pool. The property is relatively well maintained, but if you enjoy luxury and quietness this is not the place for you. The staff are super friendly and courteous, coffee and continental breakfast are average and there is hardly anywhere to... More 

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John C, Director of Sales at Aqua Soleil Hotel & Mineral Water Spa, responded to this review

Hi, Monica. Thank you for your feedback. We are delighted to hear that you were served well by our staff during your stay. As you mentioned, we are indeed not a luxury hotel or resort. We do our best to provide our guests with friendly and attentive service, in a well maintained environment at a great price. We do hope... More 

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