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Desert Hot Springs Spa Hotel

10805 Palm Drive, Desert Hot Springs, CA 92240
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281 Reviews from our TripAdvisor Community

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Clovis, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

The rooms, the pools, the food...get a cocktail from the bar & book a massage...see what you're missing by waiting? We were there with family on this trip but have 4 stays in the past year. Living my life at an affordable price.

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Helpful?
Thank imkimlisa
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for taking the time to complete this review. We were delighted to have you stay with us. See you again soon! Sincerely, Guest Relations More 

1 review
1 of 5 stars Reviewed 5 days ago NEW

No information was given regarding the area, either at check-in or in the room. Room: CAUTION!! high threshhold. Room appearance, stained carpet, ripped chair, mold on wall of bathroom, tub stained, shower knob fell off, metal sticking out of bedframe causing a cut, no washcloths, scratched up window, OLD TV with only a few local channels. We did not use... More 

Helpful?
Thank Wayne and Sandy S
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. We apologize for booking a room that was in poor repair. Your comments have been forwarded to the General Manager for immediate review. Again, we appreciate your taking the time to complete a review. Looking forward to meeting your expectations on your next visit. Sincerely, Guest Relations More 

Travelers are raving about these Desert Hot Springs hotels

Santee, California
1 review
4 of 5 stars Reviewed 1 week ago

We've been staying at DHS for about 30 years. Always enjoyable. The only suggestion is to fix some of the carpeting in the rooms. And either have an alarm clock in the room or wake up service. Other than that everyone is nice and the place Is very relaxing . We love the pools.

Review collected in partnership with this hotel

Helpful?
Thank jeffmA8883EB
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

It is so wonderful to learn that you discovered the power of our mineral water 30 years ago! Thank you for your review. We value your patronage. See you soon! Sincerely, Guest Relations More 

Los Angeles
1 review
2 of 5 stars Reviewed 1 week ago

The rooms are dirty and uncomfortable. But it's pretty cheap, and the pools are heated, and didn't give me any terrible diseases. Pretty noisy, and they were painting the decks while we were there. Staff was nice.

Review collected in partnership with this hotel

Helpful?
Thank 202aragorn
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. We are happy to learn that you enjoyed the essence of Desert Hot Springs Spa Hotel, the hot mineral pools. Come back soon! Sincerely, Guest Relations More 

Spruce Grove, Canada
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Check-in was OK but staff did not give WiFi information or safety information (parking security). Room was musty smelling and the carpet was wrinkled and dirty. Room design made no sense and the TV was the old tube model. The sink faucet water in the bathroom would spurt like there was air in it every time you turned it on... More 

Helpful?
Thank Michelle H
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for reporting the incident. We are very sorry that this occurred during your stay with us. Your comments have been forwarded to the General Manager and owners for review. We hope that everything gets resolved appropriately with the police. Sincerely, Guest Relations More 

Los Angeles, California
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff is excellent, massage was extraordinary, room dismal, room 101 smelled like mold, told the gracious reception person they need to do something about the room. The water in the pools looked yellowed and smelled. My husband refused to go in the water for fear of catching something. I've been here before, but did not remember the water being that... More 

Review collected in partnership with this hotel

Helpful?
Thank 344worldtraveler
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

We value you as a customer and appreciate your taking the time to complete a review. Thank you for your comments about our excellent staff and extraordinary spa services. Your feedback about our facilities will help us in our continuous efforts to improve the property. Sincerely, Guest Relations More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

The price was ok considering we have a dog. I'm hoping our room was old & stinky because it was a pet friendly room. The carpet needs to be replaced with a hard cleanable surface. The resort has a little too much of a very tired vintage vibe. Towels are provided for the pool area.

Review collected in partnership with this hotel

Helpful?
Thank AntelopeLou
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for sharing your time and thoughts with us. Your comments will help us in our efforts to continuously improve the quality of our facilities. Sincerely, Guest Relations More 

Cerritos, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just enjoy yourself and relax that's what we do 😎 We always have the best time floating with our noodles. The staff is professional and courteous and always there to answer any questions. The facilities are great for being built in the 50's. And try the Cafe the food is great!

Review collected in partnership with this hotel

Helpful?
Thank 454raymondm
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. We are happy to learn that we delivered the experience you were expecting! Looking forward to welcoming you back soon. Sincerely, Guest Relations More 

Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Do not stay here. The Hotel needs to be bulldozed and set on fire. We planned to spend 3 nights here but: 3 nights is 3 to many. Stay elsewhere. Old, run down, a hotel from ****. Dirty, old, and falling apart, beds are bad, bedding is bad.

Review collected in partnership with this hotel

Helpful?
Thank Linda G
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

We appreciate the opportunity to have served you. Your comments will help us in our efforts to continuously improve the quality of our facilities. Thank you for sharing your time and thoughts with us. Sincerely, Guest Relations More 

Augusta, Georgia
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

We stopped at the Desert Hot Springs Spa Hotel after hiking all day in Joshua Tree National Park in January and it was great to soak in the hot pools after a cool/cold day of hiking - there was also a band playing outside while we soaked! We were on our way to a wedding in Laguna Beach, so it... More 

Review collected in partnership with this hotel

Helpful?
Thank afrye99
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. We are pleased to learn that you enjoyed the hot mineral springs. You might want to try our on-site restaurant, Sunshine Cafe, the next time you visit. The menu includes excellent Mexican, Italian, American and Asian dishes. Looking forward to welcoming you back soon. Sincerely, Guest Relations More 

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