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All 27 Desert Hot Springs hotels

Desert Hot Springs Spa Hotel

2.0 of 5 Hotel   |   10805 Palm Drive, Desert Hot Springs, CA 92240
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52%
Ranked #20 of 27 hotels in Desert Hot Springs
A recent review
4 of 5 stars reviewed 1 week ago
Sandra S
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  • Reviews (214)
  • Photos (42)
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  • Room tips (49)
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214 people have reviewed this hotel

Traveler rating
    36
    69
    31
    35
    43
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53
55
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Sedona, Arizona
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 5 days ago NEW

In deciding where to stay in Desert Hot Springs, I chose DHSSH because of its 24-hour access to the pools, in case I wanted to do some late night soaking. Due to the extended hours, I knew there was a chance the place could get rowdy on Saturday nights, so I chose not to stay there during the weekend. Even... More

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

We appreciate you taking the time to give some feedback. I am definitely disappointed that your stay was not all that it could have been and that you had an issue with the air conditioner. Please accept our sincere apology and be assured this information will be brought to the attention of our maintenance team. We truly do appreciate your... More

Los Angeles, California
1 review
1 of 5 stars Reviewed 6 days ago NEW

Be carful with administration workers, they easily can register wrong room waisting your time and making to you nerves. Maybe you need to change few rooms until you get right room which you booked. First they try give to you bad room, if not works for them they pretend they finding best room for you, but again make you fool.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thank you for staying with us. I am sorry we did not exceed your expectations. More

1 review
4 of 5 stars Reviewed 1 week ago NEW

I live in Vegas and travel to California several times per year. When I am in the Palm Springs area, I always stay here. The rooms are in need of updating; no bones about it--but the location, price and spa are what make me return. I did stay at the Hilton once--yes the rooms are much nicer but they do... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. We look forward to welcoming you back soon. More

Los Angeles
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The location was perfect for where we were playing our softball tournament but it was not the best service or best condition wise. They did not have keys for me and I did not get keys till after 7 hours of checking in. Made me wonder if I would be safe as it was an actual key and not one... More

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your comments. We maintain the safety, security and comfort of all of our guests. I am very sorry you were disappointed. Your feedback regarding the long wait will be forwarded to the appropriate supervisor for review. More

Torrance, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

On Saturday night I was aggravated by the fireworks, the drunken people and the gang bangers flashing gang signs, I do not remember it being this way. I called the front the desk after the second loud boom and threatened to call the police, if there was one more disturbance I was going to leave. It cost me $135 for... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thank you for sharing your experience. We take great pride in the services we offer and always try to maintain the highest standards. I am sorry that room 208 did not meet your expectations. We very much appreciate guest feedback. We hope to welcome you back soon. More

Yerevan, Yerevan, Armenia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I prefer to rest in a city, where there is a lot to see, to walk, to get tired, and only after that to come to the hotel and enjoy the pools and natural springs... there was not much to do around this hotel, but I heard it's hot springs are very healthy & was happy to spend 2 days... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thanks for the review. There are a lot of sports, arts, and cultural activities nearby, however they are only accessible via automobile or public transportation. :) We're glad that you enjoyed the mineral pools and natural hot springs! It is true, our waters are extremely therapeutic. We apologize for the booking issues and have forwarded your comments to the Front... More

Phoenix, Arizona
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I knew that the Desert Hot Springs Spa was dated, and I am fine with that. What I was not prepared for was the bed; easily the worst "mattress" I have ever attempted to sleep on in an Hotel (Room 208). And by mattress, I mean what felt like a comforter tossed over box springs. Awful. I slept for maybe... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review and visit. We're glad that you enjoyed our healing waters! We apologize that your room didn't meet your expectations. We have taken note of your comment to improve the quality and look forward to welcoming you back. More

Des Moines, Iowa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I booked online and had so many issues. Frist they said I didn't book what I did. Then they put us in a room where I have to walk a flight of stairs and I am disabled. The room was so dirty I took pictures. I had an infant with me and we couldn't let her on the floor in... More

Was this review helpful? Yes 1
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your feedback. Did you book online through a third-party or direct on our website? Our hotel is wheelchair accessible. Did you request special accommodations when you made the reservation? Your comments have been passed along to the appropriate departments so we can determine what went wrong, including why a 1st floor room was not initially reserved for you.... More

La Puente, California
1 review
4 of 5 stars Reviewed 3 weeks ago

We were there for several days a girls get away. We often go there at least several times a year, it's a fun place to go, we go there a least several times a year. We always enjoy the several pools they have to offer. But, this time going the place needs a renovation. It's way over due, some pools... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. We experienced a desert windstorm today. High and gusty winds reached up to 25 mph! On days like this, there's a chance that for a brief time there will be dust on deck and in the pools. Our maintenance crew generally arrives on the scene shortly after the winds kick up. We're glad that overall you... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We were very pleased and happy with our stay , service was great and staff was very friendly ,specially Laura and Claudio . We will return and we are happy to recommended our friends .The mountain view is breath taking

Review collected in partnership with this hotel

Was this review helpful? Yes
Reggie B, Assistant to Reggie Bickford, GM at Desert Hot Springs Spa Hotel, responded to this review

Thank you for the complimentary review! You're right, the San Jacinto Mountains are definitely nature's finest. We look forward to welcoming you (and your friends) soon. More

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Additional Information about Desert Hot Springs Spa Hotel

Address: 10805 Palm Drive, Desert Hot Springs, CA 92240
Location: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Desert Hot Springs Spa Hotel 2*
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Also Known As:
Desert Hot Springs Hotel Desert Hot Springs
Desert Hot Springs Spa Hotel CA

42 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#13 Spa Hotel in Desert Hot Springs
Hotel Class
Official Description (provided by the hotel)
The Desert Hot Springs Spa Hotel is famous for its natural hot mineral water! So come for the day and use our eight natural hot mineral pools. A classic example of retro 60s architecture, the Desert Hot Springs Spa Hotel features fifty comfortable rooms wrapped around a large courtyard with towering palms and eight shimmering natural hot mineral spring pools open 24 hours. Spa-goers and sun worshipers come from far and wide to partake in the restful and relaxing atmosphere.Spas are nice, but natural mineral spring spas are paradise! We offer the desert’s most extensive and affordable spa therapies and beauty treatments in a fun, casual setting.You’ll also enjoy indoor and outdoor dining at the Sunshine Café, or sip your favorite beverage in the Sports Lounge or poolside while you sun and soak.And the Desert Hot Springs Spa is pet friendly! We also offer room service and wireless Internet for your convenience. ... more   less 
Number of rooms
50

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