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Desert Hot Springs Spa Hotel

10805 Palm Drive, Desert Hot Springs, CA 92240
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Desert Hot Springs Spa Hotel
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Desert Hot Springs Spa Hotel
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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    (245)
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I was lucky enough to stay at a quiet time so the facilities were quiet too. i have mixed feelings on this spa hotel. The 1st impression is that a facelift is needed. Clean, but as one would expect for an older building, in need of some tlc. The staff in arrival were very friendly and helpful. I didn't have... More 

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your positive comments about our landmark resort! I am happy you liked your room with a view, the mineral pools, and security gates. We look forward to welcoming you back for another stay in the near future. Sincerely, Guest Relations More 

London, Canada
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 10, 2015

The Desert Hot Springs Hotel offers a $7.00pp day use fee which allows you to use the entire hot and cold springs pool area. The rule was, the smaller the pool the hotter it is - and they were dead accurate. Pool towels and a lock for your things are available, but the lockers are old, beat up and a... More 

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. I am pleased the atmosphere met your expectations and you enjoyed your relaxing hot springs experience. Thank you for choosing our landmark hotel for your spa day! We look forward to welcoming you back in the future. -Guest Relations More 

Los Angeles, California
Level Contributor
92 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed May 9, 2015

After a recent visit to Coachella and this hotel, which came recommended by agents of Hotel.com, I was extremely let down. It is a very old property, clearly on the main road of this area, with lot's of natural spring pools on site. But surely, in recent years the owners could start remodeling the property , the rooms are filled... More 

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. I am very sorry to learn that your expectations were not met. We can assure you that our hotel carpets are in a sanitary state, however, your feedback will be shared accordingly. If you can please let us know the room occupied then we can direct our immediate attention to the broken patio door lock.... More 

NYC
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 17, 2015

i don't like writing extremely negative reviews, as a general rule, because i assume most places at least try to do the right thing. and maybe desert hot springs does too. but by our observations, they failed entirely. we were only at the mineral pools for day use, so that's all i can comment on. but on the particular day... More 

Was this review helpful? Yes 2
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. We appreciate your recognition of our staff member. We would like to apologize for not meeting your expectations. All of your comments have been well noted and will be reviewed by the maintenance and ownership teams. -Guest Relations More 

Belgrade, Serbia
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed March 29, 2015

This place was for sure very nice 20 years ago, however, it is not much done after the start. One big advantage of the hotel is that it is much cheaper then all similar hotels in that expensive area. It is located in very small city of Desert Hot Springs. There is nothing much there apart of several pools, which... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

We appreciate the opportunity to serve all of our guests. Your comments on this review will help us in our efforts to continuously improve the quality of our service, facilities, and staff. We are happy to hear that you enjoyed the guest amenities such as free wifi, and spacious, comfortable rooms. We're glad you also enjoyed the eight hot mineral... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 25, 2015

We really enjoyed our stay at this Hotel, the pools are old but great and the restaurant is really not bad at all. The rooms are comfy with pretty firm beds. I do not understand the bad reviews, how can you complain at these prices. I am sure that you can find more luxurious accommodations but not at this price.... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. We're happy to hear that you enjoyed your weekend getaway. We agree that the live band Jonny Kaplan and The Lazy Stars (with world-famous members) was very special. Next time you visit, please consider trying our Italian restaurant next door at Miracle Springs -- serving classic Italian dishes, hand-made desserts, and wine. Or, perhaps try some... More 

san diego
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 24, 2015

I stayed at DHS in 2007… ( I have a review ).. At that time I mentioned it was not the best place on earth but for what I got I was ok. I look now, some 7 to 8 years later and I keep seeing the same complaints. Bad AC. Beds are bad. Smoking. Cigarette burns. Cracks. Too many... More 

Was this review helpful? Yes 3
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. The DHS Spa Hotel is not a cookie-cutter in a hotel chain with enormous budgets -- it is a charming, unique, boutique hotel that is family-owned and operated. This historic property is a rich part of the Coachella Valley's history. It takes time, planning, and resources to restore a landmark to its original grandeur. The owners... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 14, 2015 via mobile

I chose this as it's the oldest Spa hotel in the area with good facilities open 24 hrs and clean. The hotel itself is a little tired, with some poor choices in renovation however, the pools are clean and the location quiet and fabulous views of the mountains and both sunrise and sunsets. The staff were all very friendly and... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

We appreciate the opportunity to serve you. Guest comments help us in our efforts to continuously improve our spa experience. Come back soon! More 

Meridian, ID
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed February 4, 2015

Even though I knew this was a mid century property I was really surprised by the overall condition. The rooms were fairly clean but in very poor condition. Missing mirrors', missing knobs on cabinets and first room we had the tv didn't work.. Moved to a second room and the shower didn't work. One pool was too hot as someone... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. Your comments help us to continuously improve the quality of our facilities. We apologize for the amenities that were not in proper working condition. We are in the process of upgrading the appearance, guest amenities, and furnishings of this historic property. We hope to meet or exceed your expectations the next time you visit. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 6, 2015

Very dated clean facility. Several hot tubs, jacuzzi, pools. Day wrist band, day room, or overnight. All shapes, ages, and sizes enjoying a relaxing time. Quad two story facility. Upper rooms offer more seclusion. For easy, quick access to pools the bottom floor has glass sliding doors, patio chairs, and a wrought iron gate. Microwave and small fridge in room.... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your positive review. We appreciate the opportunity to serve you. Come back soon. More 

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