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Desert Hot Springs Spa Hotel

10805 Palm Drive, Desert Hot Springs, CA 92240
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Desert Hot Springs Spa Hotel
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here numerous times with my boyfriend and we have a great time. I love the nomadic feel of the place. Do not come here if you expect a flat screen and all the unnecessary junk. Come here to relax, enjoy the pool, feel like you are in the middle of nowhere and forget about everything else. This... More 

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. I am happy to learn that you enjoyed the pools, our new mattresses, and the pet friendly policy. Your kind comments about the customer service will be shared with our team. We look forward to welcoming you back very soon. Sincerely, Guest Relations More 

West Covina, California, United States
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The word hotel is maybe not appropriate for this establishment. This is a two story motel style place which probably is here since the 50s or 60s. All rooms seem to face the pool area with a balcony or patio. Let me say up front that we did not stay here overnight so I can not say much about the... More 

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your comments. I am happy to learn that you enjoyed the sunshine and found relaxation by our eight pools. Desert Hot Springs Spa Hotel is a historic 'spa hotel' The landmark building is mid-century modern architecture. Refurbishing a rare, classic property such as this is a gradual process. We sincerely hope to welcome you to an overnight stay... More 

Desert Hot Springs, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

known for its rejuvenating pristine hot springs. bar-restaurant on premises. 2 hrs from los angeles. 10 minutes to palm springs. day passes available. casual upscale atmosphere. state of the art spa services available. great value

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your kind words. I am pleased to learn that you enjoyed so many aspects of the Desert Hot Springs Spa Hotel. We look forward to welcoming you back to enjoy the 'miracle waters' very soon. Sincerely, Guest Relations More 

Chatsworth, Ca
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've been coming here for years and I'm happy to say that it hasn't changed much. So many hotels do a remodel and then you don't recognize them. If you want something like that, stay next door at their sister hotel. I prefer to stay somewhere with the old California ambience that the Desert Hot Springs Hotel has. The staff... More 

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for being our loyal guest and for taking the time to post your positive comments! I am pleased to learn that you consistently enjoy our accommodations, restaurant, and sports bar! We look forward to welcoming you back for many more visits. Sincerely, Guest Relations More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 30, 2015 via mobile

I was lucky enough to stay at a quiet time so the facilities were quiet too. i have mixed feelings on this spa hotel. The 1st impression is that a facelift is needed. Clean, but as one would expect for an older building, in need of some tlc. The staff in arrival were very friendly and helpful. I didn't have... More 

Was this review helpful? Yes 1
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your positive comments about our landmark resort! I am happy you liked your room with a view, the mineral pools, and security gates. We look forward to welcoming you back for another stay in the near future. Sincerely, Guest Relations More 

London, Canada
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed May 10, 2015

The Desert Hot Springs Hotel offers a $7.00pp day use fee which allows you to use the entire hot and cold springs pool area. The rule was, the smaller the pool the hotter it is - and they were dead accurate. Pool towels and a lock for your things are available, but the lockers are old, beat up and a... More 

Was this review helpful? Yes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. I am pleased the atmosphere met your expectations and you enjoyed your relaxing hot springs experience. Thank you for choosing our landmark hotel for your spa day! We look forward to welcoming you back in the future. -Guest Relations More 

Los Angeles, California
Level Contributor
92 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed May 9, 2015

After a recent visit to Coachella and this hotel, which came recommended by agents of Hotel.com, I was extremely let down. It is a very old property, clearly on the main road of this area, with lot's of natural spring pools on site. But surely, in recent years the owners could start remodeling the property , the rooms are filled... More 

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Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. I am very sorry to learn that your expectations were not met. We can assure you that our hotel carpets are in a sanitary state, however, your feedback will be shared accordingly. If you can please let us know the room occupied then we can direct our immediate attention to the broken patio door lock.... More 

Travelers are raving about these Desert Hot Springs hotels

NYC
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 17, 2015

i don't like writing extremely negative reviews, as a general rule, because i assume most places at least try to do the right thing. and maybe desert hot springs does too. but by our observations, they failed entirely. we were only at the mineral pools for day use, so that's all i can comment on. but on the particular day... More 

Was this review helpful? Yes 2
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. We appreciate your recognition of our staff member. We would like to apologize for not meeting your expectations. All of your comments have been well noted and will be reviewed by the maintenance and ownership teams. -Guest Relations More 

Belgrade, Serbia
Level Contributor
127 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed March 29, 2015

This place was for sure very nice 20 years ago, however, it is not much done after the start. One big advantage of the hotel is that it is much cheaper then all similar hotels in that expensive area. It is located in very small city of Desert Hot Springs. There is nothing much there apart of several pools, which... More 

Was this review helpful? Yes 1
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

We appreciate the opportunity to serve all of our guests. Your comments on this review will help us in our efforts to continuously improve the quality of our service, facilities, and staff. We are happy to hear that you enjoyed the guest amenities such as free wifi, and spacious, comfortable rooms. We're glad you also enjoyed the eight hot mineral... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 25, 2015

We really enjoyed our stay at this Hotel, the pools are old but great and the restaurant is really not bad at all. The rooms are comfy with pretty firm beds. I do not understand the bad reviews, how can you complain at these prices. I am sure that you can find more luxurious accommodations but not at this price.... More 

Was this review helpful? Yes
Reggie B, Assistant to Co-Owner/GM Reggie Bickford at Desert Hot Springs Spa Hotel, responded to this review

Thanks for your review. We're happy to hear that you enjoyed your weekend getaway. We agree that the live band Jonny Kaplan and The Lazy Stars (with world-famous members) was very special. Next time you visit, please consider trying our Italian restaurant next door at Miracle Springs -- serving classic Italian dishes, hand-made desserts, and wine. Or, perhaps try some... More 

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