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The Ritz-Carlton, Laguna Niguel

5.0 of 5 One Ritz-Carlton Drive, Dana Point, CA 92629-4205
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The Ritz-Carlton, Laguna Niguel
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The Ritz-Carlton, Laguna Niguel
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1,139 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NJ
Top Contributor
80 reviews 80 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

I'm here for the second time and I'm not as impressed as I was the first time. Yes, it is perhaps one of the most beautiful views of any hotel I have ever stayed at. It is a typical Ritz Carlton all the way. From its unique fragrance to the marble bathrooms. One thing though, I couldn't get a good... More 

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Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Well, first off this place is located on a bluff over looking the Pacific Ocean. One of the most incredible places in America. The beach below is one of my favorites in all California. You will be hard pressed to find a more incredible place to put a resort. Staff and service were incredible as well- as you would expect.... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We couldn't agree with you more that we are incredibly fortunate to have the world-renowned Salt Creek Beach below us. The Southern California coast is amazing scenery and we take great pride in embracing and protecting our environment. We thank you for staying with us and we look forward to welcoming you back. We are continuously enhancing our resort and... More 

charlotte
Top Contributor
88 reviews 88 reviews
80 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I gave it 4 stars because the view trumps everything else. The property must be 25-30 years old and it shows. I will share the plus and drawbacks as bullets to make it easy. I am sure the hotel will respond with..."on behalf of the ladies and gentlemen we are so sorry to hear blah blah" but listening to the... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We couldn't agree with you more that we are fortunate to have such amazing views from the resort. Our surroundings are magnificent! We greatly appreciate your business and your detailed feedback. Thank you for sharing it on TripAdvisor. We hope you have a chance to visit us again during our summer season when our beach butler program is functioning full... More 

philadelphia, pa
Top Contributor
79 reviews 79 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our group had a terrific experience here! The staff is so nice and attentive, and the location is spectacular. It's wonderful to listen to the surf from your room, watch the sunset and generally relax in a beautiful setting. The staff is exceptional - they could not be more accommodating.

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you! Will you be returning soon for some rest and relaxation? We look forward to it. More 

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for a few days pre cruise. The hotel property is absolutely beautiful - stunning ocean and sunset views from ocean view rooms, surfers out on the water, seagulls fussing with each other, the sound of waves hitting the rocks at Dana Point , two beautiful pools to lay around - but what made our stay truly exceptional... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are so excited you enjoyed your experience at our phenomenal resort. We look forward to creating many more unique and personal memories for you soon! More 

Leesburg, Virginia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the most beautiful hotel we have ever stayed in. The flowers throughout the property were stunning, as was the view. The service was exceptional. The concierges who helped us, Beth, Colleen, and Diane, went out of their way to make our visit special. After two days we felt like family. We ate dinner in the enoSteak restaurant one... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your lovely comments. It sounds as if you enjoyed many of our resort's offerings and we hope to have the opportunity to welcome you back soon. Our exclusive Club Level awaits you! More 

Stockton, California
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel gives a whole new meaning to luxury. It's breathtaking views and service are excellent. I would highly recommend this hotel for anyone who is visit Southern California. The ocean view rooms have a balcony where you can watch the sunrise and set each day. The surfers come out early to catch a wave. The restaurant overlooking the beach... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Your photos are beautiful! Thank you for sharing them. We enjoyed creating a memorable experience for you and hope we have the pleasure of welcoming you back soon. More 

Denver, Colorado
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at a lot Ritz Carlton's and the one in Orange County is not the best one I've been in but it's not the worst. The service , interiors, rooms, food area all just fair. Really nothing that stands out and makes that extra effort. If you are going to be staying in the area you will get a... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, we can't thank you enough for your valuable feedback. We enjoyed having you as our guest and intended for your stay to be flawless and beyond your expectations. We hope to have an opportunity for you to stay with us again and enjoy a true Ritz-Carlton experience. If we may be of... More 

Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an OK hotel that's coasting (pardon the pun) on a beautiful location and their brand name. Hotels at this price point that I've visited in the past are usually more attuned to an impressive, luxury, comfortable experience with every single detail. You walk through the hotel or look around your room, and you think, “Oh, wow, they thought... More 

Was this review helpful? Yes 3
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, and our executive team, we thank you for your detailed feedback. Thank you for taking the time to share you experience via TripAdvisor. It has been shared with our executive team in an effort to gain insight on how we can better improve our services and offerings. We hope to have the... More 

Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Before I get into detail about this resort, let me say I'm not a Ritz-Carlton kind of guy when it comes to hotels. I usually prefer boutique hotels or, if funds allow, I prefer the high-end yet approachable atmosphere of The Four Seasons (specifically Santa Barbara). I tagged along with a family member who was staying at the Ritz-Carlton Laguna... More 

Was this review helpful? Yes 3
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you very much for this wonderful feedback. We greatly appreciate it. We care about you and your experience, and we have shared your comments with the appropriate leadership. We hope to have the opportunity to welcome you back to enjoy the resort, the service experience, and our magnificent surroundings. Please feel free to make your next reservation directly with... More 

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Additional Information about The Ritz-Carlton, Laguna Niguel

Address: One Ritz-Carlton Drive, Dana Point, CA 92629-4205
Phone Number:
Location: United States > California > Orange County > Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point

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