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The Ritz-Carlton, Laguna Niguel

5.0 of 5 One Ritz-Carlton Drive, Dana Point, CA 92629-4205
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The Ritz-Carlton, Laguna Niguel
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The Ritz-Carlton, Laguna Niguel
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1,110 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

The moment you walk in the front door you will see beautiful flowers. The property is on the ocean and had magnificent views of the Pacific Ocean. The staff is well trained and always at your service. I look forward to my next stay.

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FlyersFanInLA
Top Contributor
67 reviews 67 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I got a chance to have grandma care for our young son for a night en route south to visit the San Diego Zoo. Normally, we stay at Pelican Hill but we had miles with Marriott (long story) and decided to return to the Ritz for the first time in 10 plus years. The property sits atop... More 

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Canyon Lake, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

If your looking for value don't look here this place is expensive, however if your looking for that high end experience you have arrived. Perfect oceans views and sunsets, with an unmatched level of service and yes pet friendly with as much attention on your pup as I you. Laguna beach awails your arrival.

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La Canada Flintridge, California
Top Contributor
112 reviews 112 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

You will be pampered & pampered & made to feel like royalty. That's what I love about Ritz properties. I don't get to stay nearly as often as I'd like. Everything was as expected except my scallops one night ordered from room service. They promptly credited tho. The carrot-squash soup is to die for!! If you're lucky enough to get... More 

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Zurich, Switzerland
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I went with my husband to attend the recent Opal Conference and stayed at the Ritz in Dana Point. What a lovely place. I am definitely returning soon. From the time you park your car at the front ...till you end up in your room, the service is excellent every step of the way. Great staff! Everyone is so polite,... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, we are delighted you enjoyed your experience at The Ritz-Carlton, Laguna Niguel. We enjoyed creating memories for you! It is great to know you received your passport promptly and safely. We look forward to your next visit. More 

Toronto, Canada
Top Contributor
103 reviews 103 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

I was lucky enough to accompany my husband on a business trip so I was just able to relax and soak in the California sunshine. We were very lucky to have had 5 glorious days of sun, not too hot, around 70, but beautiful. This Ritz is in a truly remarkable location sitting high above a cliff overlooking the Pacific... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It was a pleasure welcoming you to our iconic seaside resort! More 

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I just stayed here for a conference last week. I've stayed at this location before and didn't have some of the issues I encountered this time around. This site is beautiful. The grounds are gorgeous to look at and if you have an ocean view room, you can take in the beautiful views. Upon check in, I was placed in... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking the time out of your busy schedule to post a review of the resort. It is much appreciated! We enjoyed your feedback and take it seriously. We are currently working on all of the areas you suggested. We are delighted you enjoyed your overall experience and we look forward to creating more unique memories for you... More 

Toronto, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Took a mini girls vacation here in November with my mother and sister. If it weren't for the beautiful sunny and hot weather, this may have been a bust. I expected more from a Ritz property. The bathroom was nice, but the rooms themselves are showing wear. The view is stunning - especially from the restaurants overlooking the beach and... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel for your girls getaway. We are extremely disappointed you were not fully satisfied. Our highest mission is to provide a unique, memorable and personal experience for each of our guests. We thank you for your feedback and look forward to making this right for you. Please contact our Executive Offices directly. We... More 

Los Angeles, California
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at the Ritz Carlton in Laguna Niguel for a conference. I have stayed in other Ritz Carlton properties and I was truly looking forward to this visit. Let me start with what I discovered at the end of my stay. It had been raining for much of my visit to Laguna Niguel and, as a result, opening the... More 

Was this review helpful? Yes 4
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for your detailed feedback. We greatly appreciate it and it has been taken with utmost respect and sincerity by our executive team. Your safety and comfort are our highest missions and we are devastated that you did not enjoy your overall experience while being our guest. We hope you have... More 

Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort is in an amazing location, right on the beach. I can't say enough about the gorgeous view and the sound of the ocean from my room. Long walks on the beach and watching ocean wildlife was the highlight. Staff were extremely friendly and the food at the restaurants was great. I love this resort and would definitely stay... More 

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you as our guest and hope you choose to return soon! More 

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Additional Information about The Ritz-Carlton, Laguna Niguel

Address: One Ritz-Carlton Drive, Dana Point, CA 92629-4205
Phone Number:
Location: United States > California > Orange County > Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 393
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Business Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Family Hotel in Dana Point

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