We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Laguna Niguel

5.0 of 5 One Ritz-Carlton Drive, Dana Point, CA 92629-4205
Hotel website
Hotel packages
Special Offer
Epic Bucket List Memories
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
The Ritz-Carlton, Laguna Niguel
Professional photos View all
Browse nearby
The Ritz-Carlton, Laguna Niguel
Write a Review

1,165 reviews from our community

Traveler rating
    738
    222
    117
    59
    29
See reviews for
258
384
32
282
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (1165)
  • Mar-May only
    (247)
  • Jun-Aug only
    (343)
  • Sep-Nov only
    (314)
  • Dec-Feb only
    (261)
All months
Minneapolis, Minnesota, Usa
Top Contributor
52 reviews 52 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is what you would expect from a Ritz with the very attentive staff and beautiful public areas. I have been fortunate to have been a guest at this hotel several times. You will find a variety of rooms. All well maintained and clean but some are more up dated than others. This is a beautiful location with a... More 

Was this review helpful? Yes
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Walk into a lobby with hundreds of flowers--roses and several varieties of orchids. Bouquets of roses line the corridor into the main hotel and dining room area. Arriving early, we were greeted by Stephanie with an upgrade and a room ready for occupancy. The room boasted a gorgeous view of the Pacific Ocean from our cliff. The fire pit on... More 

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We really enjoyed having you with us! We are delighted you took advantage of our magnificent surroundings and our many offerings. We hope to become your new home away from home. We will always provide you with a new, unique and memorable experience. More 

Leesburg, Virginia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent five days at the R-C Laguna Niguel this past week. We paid for a standard room but they generously upgraded us to a room on the ground floor Oceanside with a private fire pit. It was a beautiful and comfortable room and the fire pit made it all the more interesting and enjoyable. In addition... More 

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your visit and providing your feedback. We enjoyed hearing from you and have passed your comments along to the appropriate leaders regarding your banquet experience. We would like to update your preference profile with your bath requirements. If you could kindly contact our Resort Services team at 949-240-2000 and provide your full name, we will take care... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We only had a short weekend here, though the view is enough to make you take a moment from your everyday life and just enjoy! The place was beautiful! The staff were so caring. Even at dinner the waiter was overly nice noticing i was not feeling well, offering to bring me a tea etc. We saw a wedding that... More 

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It was a pleasure having you. Thank you for staying with us! We enjoyed seeing your photos. We apologize if our Beach Butler Service failed to meet your expectations and we appreciate your feedback. Our normal standard is to always take and pick up all of our guests while providing everything you need at the beach. You should never have... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Ritz as Laguna Beach is one of those places that you must stay at when in California. Its setting is spectacular and the whole aura of this place is filled with the purpose of having a great fun-filled vacation. Excellent staff and great food. Captures the essence of California. Have stayed here twice and would not hesitate to go back.

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you back with us again! It is our highest mission to always provide a warm, relaxed yet refined Southern California experience filled with unique and personal memories. More 

Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The view of the ocean is to die-for, as is the quality of the staff. The price is high -- it is a Ritz Carlton -- but the rooms are nicely appointed and as I said the view from the restaurant and some of the rooms is just beautiful. The pools are nice, as is the pool menu (although the... More 

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed our magnificent surroundings as well as the service provided by our ladies and gentlemen. We certainly do not want you to bring your own favorites, so please let our Resort Services team know of your favorite snacks and beverages and we will have them waiting for you for your future stays. It's our pleasure! More 

Chicago, Illinois
Top Contributor
160 reviews 160 reviews
48 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a wonderful location. I have stayed here before, years ago, and it was lovely and elegant. Now.............not so much. My room was spacious, but very dated. Old furniture, walls and carpet not maintained well, out-of-date shower fixtures. Second, room service was terrible - delivered the wrong meal and the wait was exorbitant. Third, service was spotty... More 

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of our executive team and all our ladies and gentlemen, thank you for your detailed feedback. We enjoy hearing from our guests as it helps us in our continuing efforts to provide outstanding facilities and service excellence. Our resort has some exciting enhancements scheduled for 2015 and we look forward to sharing them with you. If we can... More 

Berlin, Deutschland
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

To start with the good things, the location is great, overlooking the bay. Surf, run on the beach, watch the hummingbirds and Pelicans and listen to the waves. This is just great. All the staff is super friendly and attentive. The rooms are spacious and the the garden level ones on the ocean side facilitates even a gas chimney, which... More 

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for staying with us and providing your valuable and detailed feedback. We are delighted you enjoyed your overall experience and our fantastic location. We are currently working on many of the details you noted and hope to have the chance to host you again in the near future. We hope... More 

Nashville, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful experience here! My husband had a conference here and I tagged along with our two children (one being a 5 month old). The hotel staff were more than welcoming. They brought us a little gift bag for the baby! I also do not eat diary, soy, eggs, or red meat. They were more than helpful about... More 

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for tagging along! We enjoyed having you and are delighted you enjoyed your experience. Thank you for sharing your feedback! More 

Erie, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband, my 13-year-old daughter, and myself checked into this property for a five night stay. We upgraded to the Club Level and were astounded at the level of service we received. All of the staff on this level went far beyond what we could have imagined. All staff on the property site were friendly, courteous, and did everything they... More 

Was this review helpful? Yes 2
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted that you had the chance to experience our exclusive Club Level. We couldn't agree wtih you more that our Club Level is one of a kind. We hope you enjoyed our ocean front resort and magnificent surroundings! Thank you for choosing The Ritz-Carlton, Laguna Niguel! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Ritz-Carlton, Laguna Niguel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: One Ritz-Carlton Drive, Dana Point, CA 92629-4205
Phone Number:
Location: United States > California > Orange County > Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Travelocity, BookIt.com, Orbitz, Despegar.com, Priceline, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your The Ritz-Carlton, Laguna Niguel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point

874 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (590)
Viewed
Pool/beach area (77)
Viewed
View from room (72)
Viewed
Hotel & grounds (201)
Viewed
Dining (25)
Viewed
Bathroom (23)
Viewed
Room/suite (90)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (2)
Viewed
Other (94)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (270)
Viewed
Amenities (72)
Viewed
Garden-Pool View Guestroom (56)
Viewed
Ocean View Suite (35)
Viewed
Pool (18)
Viewed
Restaurants and Bars (33)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay