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The Ritz-Carlton, Laguna Niguel

5.0 of 5 One Ritz-Carlton Drive, Dana Point, CA 92629-4205
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The Ritz-Carlton, Laguna Niguel
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The Ritz-Carlton, Laguna Niguel
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1,067 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

We looked forward to staying here after 2 nights at Pelican Hill in Newport Beach. We wished we stayed at Pelican! Overcrowded/overflow of non-hotel guests and feel was more "chain" and franchise-y….front desk was very pushy and not too welcoming (with the overwhelming number of folks checking in/out - it really felt like we were "bothering" them). Our room was... More

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Santana de Parnaiba, SP
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on a business trip and were treated to spa treatments and hotel activities. The service from the valets to restaurant staff was superb. Even the repair staff bent over backward to make sure we were pleased and comfortable. We ate as a group at catered events as well as in the hotel restaurants. Everything was delicious and... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted your work travels brought you to the resort and we look forward to perhaps welcoming you back for a vacation someday soon! More

Los Angeles, California, United States
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I'm a Ritz-Carlton member and have come to count on a distinct quality of service. The rooms, meals, lobby, etc., were all lovely -- just what you would expect from RC. I checked out on a Thursday night at 10:30PM. When I checked in on Wednesday at 11:30AM, I tipped the valet and asked that my electric car (Tesla) be... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your generous feedback. On behalf of all our ladies and gentlemen, we apologize for any confusion regarding your car. We certainly did not intend to inconvenience you in any way, and we care very much for your safety and well being. Your feedback will be used constructively as it is very important in our efforts to provided... More

cleveland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here 2 nights using Marriott points. I was upgraded to a coastal view. The room was very comfortable, with a large marble bath, big closet, french doors that opened to an enclosed balcony with table & chairs and very comfy bed with a beautiful coastal view. I've stayed in many Ritz hotels, and I find their rooms comfortably... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you had the opportunity to enjoy our warm, relaxed, yet refined ambiance. We look forward to creating many more memories for you in the future. More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed 5 days ago NEW

We spent four nights at the Ritz-Carlton Laguna Niguel and had a fabulous time! We were there for a business trip, but the time coincided with our anniversary. From the wine/cheese/fruit that was delivered to our room to the 7 buckets of ice that were delivered (for an ice bath) after our 10 mile run, the staff gave us great... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you had the chance to enjoy our warm, relaxed, yet refined ambiance. We look forward to welcoming you back many more times in the future. Thank you for choosing The Ritz-Carlton, Laguna Niguel. More

Las Vegas, Nevada
Top Contributor
52 reviews 52 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is truly a five star facility. Overlooking the ocean from high above the sea. Service is flawless, the food is wonderful, and the entire staff goes all out to accomadate guests. This hotel is pet friendly. An awesome experience!

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed creating a memorable experience for you! Welcome home! More

Anaheim Hills, California
1 review
5 of 5 stars Reviewed 1 week ago

We spent our wedding night at the Ritz-Carlton Laguna Niguel and it was absolutely perfect. The bedding and atmosphere and even the fragrance of the place was just beautiful, clean, luxury feel. It was the perfect place to spend the first night as husband and wife. The R'ya restaurant was just a romantic peaceful view of the ocean for breakfast... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel for such a momentous occasion! We are excited to welcome you back for years to come. Congratulations! More

los angeles
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this Ritz is incredible. The views are stunning. The service is excellent just like you would expect at a Ritz Carlton. There is a shuttle that you can take to the beach; however it is only a short 10 minute walk down the hill. There is also a walking/bike trail that we took on our morning walk... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking the time to enjoy our propety and magnificent surroundings. We enjoyed having you! The next time you stay with us we hope you experience a room with an outdoor fireplace. More

Laguna Hills, California
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a business conference at the Ritz Carlton and for one day my view from the "office" was blue skies, surfers and crashing waves! We actually had to shut the doors of the conference room due to the sound of the waves crashing (oh the irony!). The staff was on point and they did a great job assisting with... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted to know you had a chance to enjoy a little r&r while working! We look forward to welcoming you back soon. More

Atlanta, Georgia
Top Contributor
67 reviews 67 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved it. Spent 2 nights for a business meeting and couldn't have asked for anything more. Even their buffet food was excellent. The restaurant right in the Ritz was REALLY good....rooms pretty. the views fantastic. Five stars!

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you were able to enjoy some down time while being here for a conference. We hope you can join us again in the near future for a relaxing, leisure visit. More

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Additional Information about The Ritz-Carlton, Laguna Niguel

Address: One Ritz-Carlton Drive, Dana Point, CA 92629-4205
Phone Number:
Location: United States > California > Orange County > Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 393
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel

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