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The Ritz-Carlton, Laguna Niguel

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One Ritz-Carlton Drive, Dana Point, CA 92629-4205
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1 room 1 guest
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The Ritz-Carlton, Laguna Niguel
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1,324 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Ritz property is outstanding. From the moment you enter and view the beautiful lobby and exquisite cliff side ocean views you will be smitten. Penny on club level makes you feel like family. One of our families nicest Ritz stays ever...

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Charlotte, North Carolina
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When your enter the lobby you are greeted initially by an amazing aroma. I kept saying "I want my house to smell this good." The Staff was amazing and helpful. We had a package delivered before we arrived and the Concierge had it ready for us. It was my wife birthday and they provided a complimentary cake in the room.... More 

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NJ
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I spent 3 wonderfully relaxing nights at the Ritz. First impressions are important and the bright modern lobby and public areas with their exquisite floral arrangements make a very good one. The rooms are nicely furnished and the bathrooms were immaculately clean and spacious with an assortment of lovely toiletries. The entire staff could not have been... More 

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Boston, MA
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here with family for week while on vacation. The hotel has its strengths and weaknesses. The staff lives up to the Ritz-Carlton standards. Everyone was really nice and helpful. The location is beautiful. The fitness center overlooks the ocean -- it's a beautiful view during your workout. The valet service was outstanding. My car was always ready by... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking the time to write a review about your experience with us. We greatly appreciate it! We hope you choose to visit us again soon. It was a pleasure having you as our guest! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I booked two rooms for my family and was guaranteed tow queen bed deluxe front ocean view rooms on a same floor / side with early check in as a condition of my booking at the highest price. Upon arrival reserved rooms were not available, after a two hour wait we were presented with no alternative (offered complimentary upgrade that... More 

Was this review helpful? Yes 2
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you ffor posting your feedback. It is very helpful and appreciated. We hope you enjoyed your overall experience with us and if we can be of further assistance in resolving this issue to your satisfaction, please contact our Front of the House Manager at your earliest convenience at (949) 240-2000. Thank you. We look forward to assisting you. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Elegant hotel with great service & beautiful ocean views. I gave it 4 stars because a bit pricey for such an average pool, but location & grounds are beautiful. Pricey I guess is normal for the ritz, especially in Laguna. Btw Get the ceviche at Las Brisas downtown

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel. We are delighted you enjoyed your experience and hope it was a memorable one. We are excited to share our new pool enhancements with you soon! More 

ATL
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service is great as expected, we only had a chance to have a light lunch and breakfast at the hotel, and those we good. Access to a very nice beach is convenient. The last time we were in Dana Point, we stayed at the Montage and we preferred that to the Ritz - the rooms were nicer and the... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It was a pleasure having you with us! We greatly appreciate your feedback and have used it constructively. We hope every time you visit our resort that you leave with incredible memories. If we can assist you now or in the future, please contact our Executive Office directly at (949) 240-2000. It would be our pleasure! More 

Houston, Texas
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has AMAZING views....Whether sunrise or sunset the beach view is simple impressive. Hotel staff was friendly, service was great from start to finish on our 4 day stay. My family traveled with 2 adults, 2 tween kids and 1 year old baby, even in the double room with a crib in it, we still decent space to move... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It was wonderful to welcome you and your family! Our ladies and gentlemen take great pride in creating memorable experiences for our guests. We hope to welcome you back soon for another vacation soon. More 

Barcelona
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at Laguna Niguel for one night and enjoyed it a lot! The rooms are very nice. My friend felt the rooms where a touch feminine ... Anyhow the view if you have ocean view is amazing! We enjoyed our beer watching the sunset from our balcony so ver much! The whole atmosphere of the hotel is very nice!... More 

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for staying with us! We enjoyed your photos and we hope you return soon. More 

Orange County, CA
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here August 15th and 16th for girls weekend out. It was to celebrate our friend's 40th birthday and a perfect place for it. We started our stay with a complementary glass of champaign offered at the check in. Our room wasn't ready so we spent some time exploring the resort and the going out to lunch. The room was... More 

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel for such a momentous occasion! We can't wait to be your annual getaway destination. Please let us know if we can assist you in any way. More 

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