We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Dana Point hotels

The Ritz-Carlton, Laguna Niguel

5.0 of 5 Hotel   |   One Ritz-Carlton Drive, Dana Point, CA 92629-4205
Hotel website
Hotel packages
Hotel amenities
Special Offer
Celebrate Our 30 Years
Save Saved
You added The Ritz-Carlton, Laguna Niguel to your Saves list
The Ritz-Carlton, Laguna Niguel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
82%
Ranked #1 of 9 hotels in Dana Point
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
3Starrs San Antonio
  • Overview
  • Reviews (967)
  • Photos (768)
  • Amenities
  • Room tips (256)
  • Location
  • More
Write a Review

967 people have reviewed this hotel

Traveler rating
    619
    174
    95
    53
    26
See reviews for
219
327
27
213
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Any
English first
San Antonio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We spent a couple nights at this beautiful Ritz Carlton. From the beginning of our stay to the end it was great. The service and accommodations were fantastic. The rooms were clean and roomy. The views were outstanding. With a nice walk to the beach the hotel provides chairs, umbrellas, towels and water bottles. They have a shuttle to take... More

Was this review helpful? Yes
Chattanooga, Tennessee
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Because of the service issues I had during my stay I gave this resort a poor. Why? Where do I start? Once again I have had issues with this particular Ritz. This year they have disappointed me again. The communication and service at the Ritz has left a lot to be desired. Starting with Housekeeping not showing up when they... More

Was this review helpful? Yes
Panama City Beach, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Ritz June 15-21 of 2014. We loved rooms 4012 and 4014 that joined on the consierge (fourth) floor. We were appreciative of the rooms. They kept the adjoining room vacant, at our request, for a couple of days until our son and mother came and were ensconsed in it. The ladies serving on the floor and... More

Was this review helpful? Yes
Dallas, Texas
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am lucky enough to get to travel with my husband when he has a business trip somewhere worth me taking time to go, and the location of this Ritz Carlton is great. Located just above a beautiful beach with fantastic ocean vistas and situated between Dana Point and Laguna Beach there is lots to do and see nearby. The... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted that you were able to enjoy our property and surroundings while your husband was on business. We hope to welcome you back for a vacation soon! More

Jackson, New Jersey
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first stay at a Ritz-Carlton and it lived up to its name. I've stayed at other 5 star hotels but never received the service that I received at this hotel. We plan on making the Rtiz our hotel of choice and have already booked Naples, FL next month.

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your visit! We enjoyed having you! More

Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful experience at the Ritz. Wonderful staff and the location is breathtaking. You can walk down to the beach and the staff will provide you with everything you need for a the day !! The kids had a ball. Full service hotel and resort with a exceptional staff!!!!

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your Ritz-Carlton experience with us and look forward to creating another memorable experience for you soon! More

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me preface this review by stating that I have never had a bad experience at a Ritz Carlton before. We have stayed in many of the chain's hotels across teh country and have always enjoyed our stays. Having said that, this did not feel like we were staying at a true Ritz. The service was terrible. From the valet... More

Was this review helpful? Yes 4
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are very disappointed to learn you did not have an overall positive experience at the resort. We certainly intended for your stay to be unique, memorable and personal. Please contact our Executive Office directly so we may further discuss your feedback. We look forward to making this right for you. Thank you. More

Highland Park, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was absolutely magical. The views were breathtaking. The service, perfect - from the wait staff to the front desk to the valet to housekeeping. We spent one night at this hotel on a girl's trip - my sister and our teenage daughters. The weather did not cooperate but the hotel more than made up for the lack of... More

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your detailed feedback. We enjoyed having all the "girls" and hope to welcome you back soon! We have many more memories in store for you. More

Seattle Wa
Top Contributor
51 reviews 51 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We were going to Hilton Anaheim CA. it was overbooked so they send us to the The Ritz-Carlton, Laguna Niguel. It was so fun. The view from our balcony was great. Partial view of the ocean and great view of the sunset. It was on a cliff over looking the ocean. We saw dolphins swimming from the cliffs. They were... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you had a chance to experience our resort! Thank you for staying with us and enjoying our property and magnificent surroundings. We hope to have the opportunity to welcome you back. More

San Clemente, CA
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Ok, who admits this?...Me! I recovered at the Ritz from elective surgery during the first week in July. From the moment I called to make reservations to the moment of departure The Ritz Carlton Laguna Niguel was the ultimate recovery location. Reservations selected a well appointed room on the first floor by a small pool that attracts readers and loungers.... More

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you and are glad your recovery was successful! The Ritz-Carlton, Laguna Niguel is a fantastic and tranquil place to enjoy rest and relaxation. You are so close to us we hope you choose to visit us more often! More

Owners: What's your side of the story?
If you own or manage The Ritz-Carlton, Laguna Niguel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ritz-Carlton, Laguna Niguel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: One Ritz-Carlton Drive, Dana Point, CA 92629-4205
Phone Number:
Location: United States > California > Orange County > Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Travelocity, Tingo, HotelsClick, Otel, Agoda, Priceline, BookingOdigeoWL and Venere so you can book your The Ritz-Carlton, Laguna Niguel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel

768 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (483)
Viewed
Room/suite (73)
Viewed
Hotel & grounds (158)
Viewed
Dining (16)
Viewed
View from room (57)
Viewed
Pool/beach area (59)
Viewed
Bathroom (20)
Viewed
Other (100)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (272)
Viewed
Amenities (72)
Viewed
Garden-Pool View Guestroom (56)
Viewed
Ocean View Suite (37)
Viewed
Pool (18)
Viewed
Restaurants and Bars (33)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (11)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Dana Point #1 Romantic Hotel in Dana Point #2 Green Hotel in Dana Point #2 Family Hotel in Dana Point
Hotel Class
Number of rooms
393

See which rooms travelers prefer