So many hotels in this class I've been to can't live up to their name - THIS DID. Every person on staff we met went out of their way for us - friendly, informative, helpful. All seemed so happy to work here! The FOOD was very good - especially the burgers. Beautiful beach, gorgeous hotel... The gym overlooks the beach... More

The Ritz is the only place to stay in the OC. I've tried the St Regis, Montage and Pelican Hill. Nothing compares to this property!!!!!! Great service, with discretion! Pay the extra money to stay on Club Level. The suites and rooms are so comfortable......the hallways can get a little noisy because of door slamming ( they need to work... More

Went to the Raya for their legendary Sunday Brunch- When I called to make the reservation, "Michelle" tried to pass my call off to ?no idea who- as the phone range at least 15 times and returned right back to her. She wanted to know if we were celebrating any event and I told her it was my son's 21st... More

I've stayed at nice hotels but this is the absolute nicest as far as design, decor, ambiance, service. Such extraordinary attention paid to every item and detail. The only complaint would be the lighting in the rooms was crazy to figure out and even with all the lights on, it was still to dark to even put makeup on. Staff... More

I can hardly imagine a more iconic Southern California view than the one offered from the balcony of my room at the RC Laguna Niguel. Every morning at first light, surfers are paddling out to the waves that break just off the point below. The sandy crescent of Monarch Beach stretches to the North. You catch glimpses of the lush... More

We stayed at this place for a week, to attend a company meeting. Great Place to stay with nice facilities. Try to get the rooms facing the beach as these are awesome. The sight of Sun setting over the beach, from these rooms is a great experience. The restaurants offer a decent fare, although vegetarians like me found it pretty... More

For our anniversary, we decided to head 15 miles south from Newport Coast to Laguna Niguel. We couldn't go out of the country this year, as my wife is near term in her pregnancy, so we decided to stay at the Ritz for a night. We booked he club level ocean view room from the Fine Hotels and Resorts, so... More

COMPLIMENTARY Lemonade and EXCEPTIONAL customer SERVICE at the Ritz Carlton Promenade which sits about 300 feet above sea level. The service was WOW with a complimentary Glass of Fresh LEMONADE and two of the most hospitable servers on the universe. Great " WOW" factor unbelievable views with an occasional Whale sighting Best of the best Stunning views and amenities at... More

The property is wonderful. It is an excellent location with stunning views and lovely amenities like complimentary yoga in the mornings, and highly hospitable staff. My complaint is charging for things that I did not use. When I checked out my invoice included valet service for my non-existent car. The real transgression, though, was charge for a night that I... More