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All 9 Dana Point hotels

The Ritz-Carlton Laguna Niguel

5.0 of 5 Hotel   |   1 Ritz Carlton Dr, Dana Point, CA 92629-4205
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The Ritz-Carlton Laguna Niguel
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Ranked #1 of 9 hotels in Dana Point
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
kyjaclee Florence, South Carolina
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893 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

5 stars all the way. Beautiful hotel, breathtaking views, wonderful customer service on club level. I believe it was just totally renovated. The decor is absolutely beautiful. we were given a suite and the bathrooms are huge, all white marble, surprised they had a typical tub with shower curtain but it really didn't matter, everything else was wonderful. Room service... More

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philadelphia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a hotel that is worth the price! We stayed in a small room because all the fire pit rooms were small. It was so worth it!!! Firepit was unbelievable! My kids were awed! The staff, service, grounds. What can you say, first class! Make sure you splurge on ocean view only. Well worth the extra cost! My favorite... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

We enjoyed having you and your family experience our fireside ocean front guest room. Isn't it wonderful? We look forward to welcoming you back soon. Thank you for choosing The Ritz-Carlton, Laguna Niguel. More

South Carolina
Contributor
17 reviews 17 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was second stay at the property and first time back since 2008. The lobby, common areas, and setting are second to none. It is an older property but is well maintained. The guest rooms had soft renovations last year and are very nice and clean. Since it is an older property there are no walk in showers in the... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for staying with us and providing your detailed feedback. We greatly appreciate your time in sharing your experience. We couldn't agree with you more tha our exclusive Club Level provides a level of elegance and service excellence that is rare to find. We are delighted you enjoyed your experience overall.... More

Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When you enter the Ritz-Carlton Laguna Niguel, you see one of the most beautiful lobbys that you will ever see in your life. Smell, look and feel is very professional. The service is great and the staff are somewhat pleasant. I ran into a few staff members who were not that nice. The balcony had a beatiful unforgettable view of... More

Was this review helpful? Yes 2
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

Thank you for your very detailed feedback. We greatly appreciate it. On behalf of all our ladies and gentlemen, we are saddened to learn you did not have the best experience possible while being a guest at our resort. If you would like to discuss your feedback further, we would be delighted to speak with you. More

San Jose
Contributor
16 reviews 16 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Ritz for 3 nights. The rooms are simple, understated and clean. Many have beautiful views overlooking the beach. Unfortunately, in some specific cases, the service we received was very mediocre. Our room service breakfast was 15 minutes late (after the 30 minute window) and then they forgot the coffee. We had an early... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for staying with us. We truly intended for your stay to be magical in every way. We apologize for the inconveniences you have mentioned and we look forward to providing you with an exceptional experience the next time you choose to stay with us. If we may be of assistance,... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is so wonderful - what's not to love? The view - amazing. The beach - perfect. The service - fantastic. If you stay on the club level - so relaxing and fun. Tennis courts and gym are great, too, if you have the time to play/use. I've stayed here many times and love it every time. Excellent resort!!... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

We are delighted you enjoyed your visit with us again. We hope each of your experiences is a unique, personal and memorable one. Thank you for your loyalty. We look forward to welcoming you back soon. More

Southern California
Top Contributor
53 reviews 53 reviews
51 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I will start with the service because it stood out. Every staff we encountered established eye contact, initiated and engaged us in conversation without being intrusive, offered help and ensured we had what we needed, even anticipated our needs. We were able to check in before 8AM and check out at 3PM. The hotel itself has luxurious finishes in the... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

We enjoyed your photos. Thank you for sharing them. It was a pleasure having you with us and we look forward to creating more memorable experiences for you soon. More

tx
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is over the top gorgeous! It even smells good when you walk in the door! The flowers, the lighting, the decor, it was all done so right. We had a room that opened out to a porch area with a fireplace and chairs overlooking the ocean. It was so beautiful! The only negative thing I have to say... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

Thank you for staying with us and for your feedback. We hope you have the opportunity to experience the rest of the resort on your next visit. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have been to many Ritz's and the staff here is just plain amazing. Every person we encountered went above and beyond. The hotel itself is beautiful. Great pool! Walks on the beach were a great plus. All the restaurants have great views. We went to the steakhouse for dinner which was superb. Breakfast at Raya was delicious as well.... More

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

It was a pleasure having you with us! We hope your experience was unforgettable and we look forward to welcoming you back soon. More

San Diego
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and our 3 daughters and I went to the Ritz for a mellow weekend away (we live in San Diego). It was fabulous. The staff could not have been better and they truly made a point of making us feel special and sincerely welcome to the hotel. We appreciated the service of Diego at the Dana pool, Liece... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

It was a pleasure having you with us for your staycation! Thank you for choosing The Ritz-Carlton, Laguna Niguel. Our ladies and gentlemen look forward to welcoming you back soon. We have many more experiences awaiting your return. More

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Additional Information about The Ritz-Carlton Laguna Niguel

Also Known As:
The Ritz-Carlton Laguna Niguel Hotel
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Dana Point Ritz
Dana Point Ritz-Carlton
Ritz Carlton Laguna Niguel
Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Location: United States > California > Orange County > Dana Point
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Family Hotel in Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Laguna Niguel 5*
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