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The Ritz-Carlton, Laguna Niguel

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One Ritz-Carlton Drive, Dana Point, CA 92629-4205
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The Ritz-Carlton, Laguna Niguel
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The Ritz-Carlton, Laguna Niguel
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1,285 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Of course, since it is a Ritz Carlton, one has certain expectations when staying here. The staff is extremely friendly and polite; for example, they stand to the side in the hallway when you walk by, but smile and say hello. The grounds are simply fabulous with lush well maintained plants everywhere. There are ample places to catch the spectacular... More 

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Vancouver
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's an older hotel..no question. Bite marks on the corners but I was happy. Stunning views from the deck bar/resteraunt. Energetic staff that wouldn't let me move my umbrella 4 feet over by myself. Truly good management and staff was shining while I was there. Food was awesome and I will be back. Great job. eye candy out front ...lots... More 

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel. We look forward to welcoming you back soon! More 

Newnan, Georgia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First and foremost, this hotel is beautiful. The grounds are beautifully manicured and the setting of the hotel on a cliff overlooking the Pacific Ocean is breathtaking. We were graciously upgraded to a large suite and the suite was fantastic. The room was clean and the Guest Relations team did a great job recognizing our kids' birthdays. Where the hotel... More 

Was this review helpful? Yes 3
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted that you enjoyed your overall experience at our resort, and we thank you for your candid feedback regarding our exclusive Club Level staff and offerings. We take these comments seriously and have shared them with our executive team. Thank you again for staying with us and please feel free to contact the Executive Office for assistance. More 

Rochester, MN
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location: Amazing. Pictures are accurate. Check-in: Efficient and friendly. Room: Smallish for a resort location and the price. The two full beds (which felt smaller than normal) took up the majority of the room. There were a few outlets in strategic locations but some details (exposed power strip by the bed) were lacking for RC. Patio: Incredible ocean and flower... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your very detailed review of the resort and our services and facilities. It was interesting to read and share with our team. We hope you enjoyed your overall experience and we look forward to creating more meaningful experiences for you in the future. Thank you for staying with us. More 

Phoenix, Arizona
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The setting and public areas can compete with any property in the world. Throw in Ritz sevice and you have a sublime experience. I was privileged to sit in on the conception of this project and am amazed at the realization of that original dream. Have a brandy at the bar and watch the sunset.

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your kind words, support and loyalty. Our ladies and gentlemen take great pride in creating memorable experiences for our guests. We enjoy having you! Please let us know if we may be of future assistance. More 

Redondo Beach, California
5 of 5 stars Reviewed 6 days ago NEW

This hotel is such a complete oasis of calm and pure beauty. The staff could not be more accommodating and friendly, and they always have a smile. I love being welcomed by the artistry of blooms in the lobby, and seeing the generous bunches of fragrant roses throughout the hotel. There is a rich, spicy crab dish I had at... More 

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your lovely review on our resort, staff and offerings. We enjoy having you here for Yappy Hour and are amazed at its huge success. Thank you for coming! We are equally excited for our new partnership with Pacific Dream Photography. Having them onsite is a wonderful option for our guests. We look forward to welcoming you back... More 

Kuwait City, Kuwait
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I come here from time to time to have a drink in the open ocean view cafe in high rise above the ocean with marvelous view and cool air. It is the best place to have a drink and sweet on the ocean. I have never stayed here though.

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you have had a chance to visit 180blu on several occasions. Isn't it magnificent? We certainly hope you will have the opportunity to stay the night with us soon! More 

new jersey
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An amazing experience. For a property to be as special as this it must be a total experience and this is just that. Views, service, food, and overall attitude of the people who work here are really what make the Ritz at Laguna the 5 star property it is. Brie, Deanna and Rocco in Sales, Francis at concierge, Cynthia the... More 

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel as your luxury destination. We are delighted you enjoyed your experience with us and we hope you departed with a few lifelong memories. We look forward to welcoming you back soon. More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a platinum member at Marriott and very often use Ritz-Carlton to redeem points. I took my family many times to this hotel and it's fantastic. This hotel is in a superb location on Monarch Beach and the beach is gorgeous. I always pay extra for rooms facing the beach ... it's worth the money if you are beach person.... More 

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your detailed feedback. We appreciate your concern about food and beverage service and timeliness at the pool and have taken it to heart. We always enjoy creating a unique and memorable experience for you and we look forward to welcoming you back soon! More 

Laguna Beach
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It's impossible not to love this hotel. It's on one of the most beautiful pieces of real estate compared to ANYWHERE in the world. The views are spectacular. The property itself is beautifully maintained, including the grounds. The ocean view rooms are gorgeous, and the staff is genuine and friendly. The service couldn't be better. My fav, the Observation Deck,... More 

Was this review helpful? Yes 2
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you so much for joining us at 180blu. We couldn't agree with you more that our surroundings are magnificent and we enjoy hosting our guests from all over the world to take in our ocean front view. We look forward to welcoming you back soon! More 

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