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All 9 Dana Point hotels

The Ritz-Carlton Laguna Niguel

5.0 of 5 Hotel   |   1 Ritz Carlton Dr, Dana Point, CA 92629-4205
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The Ritz-Carlton Laguna Niguel
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Ranked #1 of 9 hotels in Dana Point
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Peter T Alexandria, Virginia
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890 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Alexandria, Virginia
1 review
3 of 5 stars Reviewed 2 days ago NEW

When you enter the Ritz-Carlton Laguna Niguel, you see one of the most beautiful lobbys that you will ever see in your life. Smell, look and feel is very professional. The service is great and the staff are somewhat pleasant. I ran into a few staff members who were not that nice. The balcony had a beatiful unforgettable view of... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

Thank you for your very detailed feedback. We greatly appreciate it. On behalf of all our ladies and gentlemen, we are saddened to learn you did not have the best experience possible while being a guest at our resort. If you would like to discuss your feedback further, we would be delighted to speak with you. More

San Jose
Contributor
16 reviews 16 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the Ritz for 3 nights. The rooms are simple, understated and clean. Many have beautiful views overlooking the beach. Unfortunately, in some specific cases, the service we received was very mediocre. Our room service breakfast was 15 minutes late (after the 30 minute window) and then they forgot the coffee. We had an early... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for staying with us. We truly intended for your stay to be magical in every way. We apologize for the inconveniences you have mentioned and we look forward to providing you with an exceptional experience the next time you choose to stay with us. If we may be of assistance,... More

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is so wonderful - what's not to love? The view - amazing. The beach - perfect. The service - fantastic. If you stay on the club level - so relaxing and fun. Tennis courts and gym are great, too, if you have the time to play/use. I've stayed here many times and love it every time. Excellent resort!!... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

We are delighted you enjoyed your visit with us again. We hope each of your experiences is a unique, personal and memorable one. Thank you for your loyalty. We look forward to welcoming you back soon. More

Southern California
Top Contributor
53 reviews 53 reviews
51 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

I will start with the service because it stood out. Every staff we encountered established eye contact, initiated and engaged us in conversation without being intrusive, offered help and ensured we had what we needed, even anticipated our needs. We were able to check in before 8AM and check out at 3PM. The hotel itself has luxurious finishes in the... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

We enjoyed your photos. Thank you for sharing them. It was a pleasure having you with us and we look forward to creating more memorable experiences for you soon. More

tx
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is over the top gorgeous! It even smells good when you walk in the door! The flowers, the lighting, the decor, it was all done so right. We had a room that opened out to a porch area with a fireplace and chairs overlooking the ocean. It was so beautiful! The only negative thing I have to say... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

Thank you for staying with us and for your feedback. We hope you have the opportunity to experience the rest of the resort on your next visit. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have been to many Ritz's and the staff here is just plain amazing. Every person we encountered went above and beyond. The hotel itself is beautiful. Great pool! Walks on the beach were a great plus. All the restaurants have great views. We went to the steakhouse for dinner which was superb. Breakfast at Raya was delicious as well.... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

It was a pleasure having you with us! We hope your experience was unforgettable and we look forward to welcoming you back soon. More

San Diego
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and our 3 daughters and I went to the Ritz for a mellow weekend away (we live in San Diego). It was fabulous. The staff could not have been better and they truly made a point of making us feel special and sincerely welcome to the hotel. We appreciated the service of Diego at the Dana pool, Liece... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

It was a pleasure having you with us for your staycation! Thank you for choosing The Ritz-Carlton, Laguna Niguel. Our ladies and gentlemen look forward to welcoming you back soon. We have many more experiences awaiting your return. More

Hartsdale, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just moved from NY to LA and we were searching for a regular weekend getaway place that meets our high standards in travel...luxury, tranquility, great service, great restaurants and bars...so all you have to do is walk-in and pamper yourselves. We usually stay at high end places so there was little to pick from! We were pleasantly surprised that... More

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ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

It sounds as if you enjoyed your overall experience at the resort. Thank you for choosing The Ritz-Carlton, Laguna Niguel. We look forward to creating many more wonderful memories for you in the future. Welcome home! More

Chicago, Illinois
Top Contributor
82 reviews 82 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel only gets 3 stars because of the facilities....not service. This is a lovely property in a lovely location with lovely views, but the service is very disappointing. In advance of my stay, I sent three emails to the hotel using the email address on their website...two were related to arranging spa appointments and one related to my reservations.... More

Was this review helpful? Yes 1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

Thank you for your valuable feedback. It has been shared constructively and taken seriously. On behalf of all our ladies and gentlemen, we apologize for the inconvenience. For future reservations and requests, please contact the Executive Office directly. We look forward to assisting you in the near future and providing you with the service you have come to know and... More

Sacramento, CA
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perched on a bluff above one of Orange County's nicest beaches is the Ritz Carlton Laguna Niguel. My Southwest flight took me in to John Wayne Airport, where I received the surprise upgrade to a convertible Camaro. Forget the freeway! I dropped the top on the Camaro and trekked through Newport Beach to the PCH. The drive was longer, but... More

Was this review helpful? Yes
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Laguna Niguel, responded to this review

Thank you for your glowing review of our resort and ladies and gentlemen. It was a pleasure having you with us. We are delighted you enjoyed many of the wonderful services and facilities our resort has to offer. We hope to welcome you back very soon....we have many more memorable experiences awaiting you. More

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Additional Information about The Ritz-Carlton Laguna Niguel

Also Known As:
The Ritz-Carlton Laguna Niguel Hotel
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Dana Point Ritz
Dana Point Ritz-Carlton
Ritz Carlton Laguna Niguel
Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Location: United States > California > Orange County > Dana Point
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Romantic Hotel in Dana Point
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Laguna Niguel 5*
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