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BEST WESTERN PLUS Marina Shores Hotel

2.5 of 5
34280 Pacific Coast Highway, Dana Point, CA 92629
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BEST WESTERN PLUS Marina Shores Hotel
Ranked #5 of 9 hotels in Dana Point
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37 reviews from our community

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    10
    7
    1
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Date Rating
Baker City, Oregon
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 11, 2013

We truly enjoyed our three restful nights at this hotel. We were just coming off of a five day Disneyland adventure and we were able to recharge and enjoy Dana Point from this very centralized location. Here, you are just around the corner from Doeheny Beach and the marina. The kids had a great time beachcombing and surfing (rental shop... More

Was this review helpful? Yes 1
See 2 more reviews by bkrcitytravlr22 for Dana Point
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
March 24, 2013

Thank you so much for the great comments and we are happy that you enjoyed your stay - not only with us, but in beautiful Dana Point. We will certainly look into the possibility of a sugar free syrup for our pancakes at breakfast. Great Idea! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2013 via mobile

This was our second time staying here. When we arrived this time we had a slight hiccup with our reservation but Lizzette came through and totally made our nights! Beautiful, clean, spacious rooms! You can see the ocean from most rooms and you can't beat the location! We will be staying here again!

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
February 25, 2013

We're so glad you enjoyed your stay and even happier that you intend to become a regular. Our family will never be TOO big! I'll make sure to pass on your praises to Lizette. We believe that the people who work here are just as important as a comfortable bed and a clean room. It's all part of the same... More

Sherman Oaks, Ca
1 review
5 of 5 stars Reviewed February 22, 2013

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Review collected in partnership with Best Western

Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
February 25, 2013

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Whittier, California
1 review
3 of 5 stars Reviewed February 18, 2013

My mom and I took the kids for a leisurely overnight trip for my birthday. We called at 1:30pm and were told our room would be ready at 2:30pm. We arrived at 3pm and still waited 20 minutes while it was cleaned. We also requested a crib at check in and when it wasn't in our room by 6pm, had... More

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Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
February 19, 2013

I'm terribly sorry to hear about the problems you had checking in and with the pool. As soon as I read your comments I called the pool service company so I am definitely thankful you brought it to our attention. If you call me at the hotel directly we can arrange a refund for part of your stay. We want... More

North Saanich, Canada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 14, 2013 via mobile

We have always found that Best Western facilities can be counted on to provide a good level of service overall. In our view this facility is definitely a cut above the norm. The facility appears to be quite new and our room was large and absolutely spotless which would indicate that management takes considerable pride in the care and upkeep... More

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
February 18, 2013

I know that we already followed up with you from your survey with Best Western, but I wanted to tell you again how much we appreciate the feedback which gives us the ability to focus on constant improvement. You were right in your observations about the condition of the Marina Shores Hotel. We underwent a $1.5 million renovation last year... More

Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2013 via mobile

Clean, fresh looking, large suites, nice bathroom and showers. It's beautiful. The best part is the price. Breakfast...it's ok. McDonald's across the street if you want something quick. Very comfortable.

Was this review helpful? Yes 1
See 9 more reviews by Roche R for Dana Point
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
February 4, 2013

We're glad you enjoyed your stay at the Marina Shores Hotel and recognized the value when staying with us. More

USA
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 31, 2013

We traveled to Dana Point for a wedding at the end of December and had a wonderful stay at the Best Western Marina Shores. Free parking and complimentary WiFi and breakfast each morning were hugely helpful with the schedule we had to keep that weekend. The hotel is walking distance from a few cute shops and restaurants and a very... More

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Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
February 4, 2013

Thank you for the wonderful review and please pass on our best wishes to the bride and groom. While we appreciate your kind words and are happy that you enjoyed your stay, you REALLY hit it on the head when you talked about our location and the convenience to all the sites, shops and restaurants along the beach. This is... More

hanford,ca
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2013

excellent facility - but they need to put handicap parking on the first level - same level for entrance to parking . By the time I arrived - without handicap parking on level - we ended up near an elevator that required a room key. We had not checked in - so no card...meant walking up steps to get the... More

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Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
January 31, 2013

Thank you for bringing the handicapped parking issue to our attention and we'll see what we can do about re-designating other spaces closer to the door on the main level. Yours was an important observation and we appreciate the suggestion. Even though we are fully ADA compliant it is our goal to provide service and convenience that satisfies everyone. Other... More

Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 11, 2013

We have stayed here three times, and intend to stay here when we need a hotel in Dana Point. (We just purchased a house here, so after March 1 we are unlikely to need a hotel, so my "very likely" rating reflects the probability that we will direct our visitors from the East Coast here). We will also recommend it... More

Was this review helpful? Yes 3

Review collected in partnership with Best Western

Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
January 14, 2013

Congratulations on buying your home here in Dana Point ... it is truly and incredible place to live and work. While we're sorry to "lose" you as a customer, I can't think of any better circumstances to have it happen ... and of course, our sincerest appreciation for your desire to recommend us to your family and friends when they... More

Portland, Oregon, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2013

We stayed ten days through Christmas and New Year holidays. The location is great for us to be near our family. The room was comfortable and very clean. We normally rent a small condo or house for our visits but recently had a bad experience with cleanliness in a local condo and did not want to deal with that on... More

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review
January 8, 2013

Dear Donna, We're glad to hear that the Marina Shores was a great part of your holiday experience and hope you'll remember us when you return for family visits to Dana Point. I'm sorry about your issues with our breakfast, but if you let me know the next time you're coming, I'll make sure we have a supply of oatmeal... More

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Additional Information about BEST WESTERN PLUS Marina Shores Hotel

Also Known As:
Holiday Inn Express Dana Point Harbor - Doheny Beach Hotel
Holiday Inn Express Dana Point Harbor - Doheny Beach Hotel Dana Point
Holiday Inn Express Dana Point
Holiday Inn Dana Point
Dana Point Holiday Inn
Address: 34280 Pacific Coast Highway, Dana Point, CA 92629
Phone Number:
Region: United States > California > Orange County > Dana Point
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Dana Point
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Dana Point Harbor, Doheny Beach. Conveniently located on Pacific Coast Highway and minutes to Laguna Beach, San Clemente, San Juan Capistrano, Camp Pendleton, the Ritz Carlton, St. Regis, and the Montage Resort and Spa. Our AAA rated hotel features 34 comfortable two-room suites with partial ocean views from their balcony and 8 spacious king suites with Jacuzzi tubs for two. All rooms (with the exception of ADA Rooms) have Jacuzzi tubs. All rooms have two phones with voice mail; one with speaker. We are conveniently located 1 block from the Dana Point Harbor and Doheny State Beach, known for its fine beaches, recreational activities, specialty shops, restaurants and fine art galleries. Whale watching excursions are offered in Dana Point harbor during the California Gray Whale migration. The hotel is located just two miles from both San Juan Capistrano and San Clemente, four miles from Laguna Beach. Weekly rates available based on a 7 night stay. Contact the hotel directly for details and rates. ... more   less 
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BEST WESTERN PLUS Marina Shores Hotel
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