Our experience at the HI Express in Dana Point ended up being disappointing. There were issues during our stay. I will not dredge up all those issues due to the morning staff being friendly and apologetic. However, I think to have properly resolved the situation a credit or discount should have been applied. The evening staff needs better training in... more

Rooms were fine and the facility was in decent shape. The pool is closed indefinitely due to safety code violations??? Good breakfast and front desk staff. Wireless internet was satisfactory. View from my room was of a vacant lot. Decent place but I would probably stay somewhere else next time. Parking is very tightly spaced. more

This hotel is old and tired. The rooms seem clean but the overall appearance of the exterior seems run down. I wasn't impressed with the morning breakfast. It was dirty and the food was old. I stay at a lot of Holiday Inn Express hotels and this is by far one of the worse ones I stayed at. I had... more

Once arriving to this Hotel my family and I were very pleased to see the Hotel was beautiful and had a very easy parking situation. The staff was very nice and had a few men help us with our luggage. The room was quite lovely and had a big window overlooking the city street. My family and I stay at... more

I had read a lot of reviews on this hotel before I booked and a lot of them were negative. I still booked, and I'm glad I did! This hotel didn't have a view of the ocean, but who's going to stay in their hotel room when they're near the beach? The rooms were plenty big enough, very clean, and... more

This hotel was just fine if you keep in mind that its a budget hotel even though the price is higher than most other HI Expresses but that's CA. We enjoyed our stay here, and there were 5 of us in the room. Our air conditioning was fine. The traffic outside did not bother us. We were on the 2nd... more

We have stayed at many HIE's in the past and this one did not measure up. While the room was clean, it was run down and had many annoying features. Old, barley working AC, what good is a 2 room "suite" if the ac only works in 1 room? Old, barley working TVs, LOUD fan between rooms, tiny balcony with... more

The first room we had was a suite and very dark and had much wasted space. A/c was a wall unit in blocked in corner of bedroom. We switched to king w/jacuzzi and it was much more open and airy. Room and hotel clean and comfortable. Parking was adequate. The staff was courteous and helpful. The price for this accommodation... more

We stayed at this hotel for three nights. The breakfasts were great and there was a fabulous coffee shop within walking distance. This hotel claims to be 2 blocks from the beach but you will need to drive to the beach because it is all highway and it is really 4 blocks. We stayed in a king suite that felt... more