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BEST WESTERN PLUS Marina Shores Hotel

2.5 of 5 34280 Pacific Coast Highway, Dana Point, CA 92629
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Certificate of Excellence 2014
BEST WESTERN PLUS Marina Shores Hotel
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BEST WESTERN PLUS Marina Shores Hotel
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216 reviews from our community

Traveler rating
    130
    56
    28
    2
    0
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96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prescott, Arizona
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Make sure you get a room away from all the other people because they think this is party time and make noise all night. Management did respond and moved us but you could still hear these folks.1234567890!@#$%^&*()

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were spacious and very clean with nice linens and pillows. Coming in from out of town it was an easy location to find too. We paid between $80-90 for the room, and for the amenities we got I thought it was a great value

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Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

Thank you for the wonderful review and we're glad you had such a comfortable stay at the Marina Shores. I'm also happy that you noticed some of the little touches we add, like the higher quality linens and the extra plush pillows. It seems to be the small things that guests notice and appreciate the most. Thank you as well... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a 3.25 to 3.5 star depending on your taste. I got a great deal online and booked it for a night with my family. The rooms are nice, updated with free Wi-Fi. Free breakfast(continental, but they had yogurt and egg whites-kudos) in addition to cereal and pancakes. Nice location near the Harbor. This is a good deal. I... More 

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

Thank you for the review, Jon. We're glad you and your family enjoyed your stay and the facilities of the Marina Shores Hotel. Even though we only scored as "average" in the review, your comments sound like you were more than satisfied and we're happy you plan on coming back. If and when you return, I would be honored to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the laguna coast is so beautful and our stay here was very enjoyable. we had a suite room and enjoyed the area attractions would highy reommend this property for a value consious client. i am a travel agent in san diego

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

Wow, Annette! Travel agents are notorious for picking apart every detail of a hotel stay and being merciless in the critiques. We must be doing something right if a hotel connoisseur rates us five-stars across the board! Tell ALL your clients about us. More 

Tehachapi CA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a very good experience at the Marina Shores Hotel. We were there for the Thanksgiving Holiday to visit with our children and grandchildren who live in S. Laguna Beach. The location was great for shopping some of the coastal cities too.Our children were happy to hear we were staying at the Marina Shores becouse they knew it had... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

I have a confession to make ... although I have made it my mission to personally respond to every review posted about our hotel, sometimes it's difficult to come up with new ways to say "thank you" and "we appreciate your comments." Then, every once and awhile, something will jump out of someones comments and it reminds me of why... More 

Balboa Island, California
Top Contributor
178 reviews 178 reviews
38 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Good: The suites are well appointed, clean, spacious, comfortable, have a partial ocean view, have double pane windows, and are pet friendly. Service is excellent. The Bad: This hotel is right on noisy Pacific Coast Highway which means sliders and windows shut, AC on. Also, 87 rooms share one elevator. The Ugly: They charge $10 for parking. The parking... More 

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

The Man With No Name would appreciate your directness, Mike ... (ten points to anyone who gets the reference). I always feel bad when someone comments about the traffic noise from the Pacific Coast Highway. I'm sure that way back when the Marina Shores was built, PCH was a quiet, coastal road, but as our city has grown into a... More 

Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What a great find - I didn't like the reviews for hotels in San Juan Capistrano, so I'm glad I found this on Trip Advisor! It's easy to get to, on the Pacific Coast Highway, clean, updated, roomy, with a wonderful staff - Thom is terrific! An excellent value - will definitely return!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

Hey Art! Thank you for the great review and we're thrilled that discovered us among all the lodging options in the area. The Marina Shores staff works very hard to provide all our guests with the cleanliness and comfort they'd expect to find at a much more expensive hotel. Having folks like Thom on our staff is a huge bonus... More 

Kingston
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had our choice between this hotel and the one in Laguna Beach 5 miles away . This was far cheaper and an easy drive to Laguna. .Clean ,great service and a nice stroll to the park across the street on the ocean.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

Thank you for the spot on review. The Marina Shores is obviously known for our cleanliness, friendly staff and great value, but one of the things we overlook is the convenience of our location. With Laguna Beach just a couple of miles to our north and San Juan Capistrano to our immediate south, Dana Point and the Marina Shores Hotel... More 

Pretoria, South Africa
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 19, 2014

The front desk received us with a warm welcome although it was late at night. We were pleasantly suprised at the value for money what we got. The room was clean and we enjoyed the jacuzzi very much. The check out the next morning was smooth and the staff very friendly. Highly recommend!!

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

Thank you for the great review Lana and we are glad you enjoyed your evening with us. I would hope that in your travels you would find the front desk staff in ANY hotel to be warm and welcoming, no matter what the hour. Traveling days seem extra long and are definately exhausting ... our staff will take that extra... More 

Palm Springs, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

we booked at this hotel because they accept dogs and needed a room just for the night, due to a family reunion. we were pleasantly surprised at the value for what we got. rooms seemed newly refurbished. All was clean and very well done.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review

The Marina Shores is proud to be a pet friendly hotel. We welcome all four-legged family members with open arms and, if their owner's are responsible, we welcome them as well. Not everyone shares our love of pets so we advise everyone who brings an animal with them ... please be considerate of our other guests - don't leave your... More 

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Additional Information about BEST WESTERN PLUS Marina Shores Hotel

Address: 34280 Pacific Coast Highway, Dana Point, CA 92629
Phone Number:
Location: United States > California > Orange County > Dana Point
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Marina Shores Hotel 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Dana Point Harbor - Doheny Beach Hotel Dana Point
Holiday Inn Dana Point
Dana Point Holiday Inn
Hotel Style:
#1 Family Hotel in Dana Point
#2 Romantic Hotel in Dana Point
#3 Business Hotel in Dana Point

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