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DoubleTree Suites by Hilton Doheny Beach - Dana Point

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34402 Pacific Coast Highway, Dana Point, CA 92629
Best prices for: 1 room 1 guest
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DoubleTree Suites by Hilton Doheny Beach - Dana Point
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DoubleTree Suites by Hilton Doheny Beach - Dana Point
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772 reviews from our community

Traveler rating
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    183
    108
    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Woburn, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

There is considerable modifications being made to the lobby area, so the place is somewhat in heavy construction mode. But the staff is very attentive and friendly. The views from many rooms are wonderful and the location is convenient to Dana Point and other San Clemente attractions.

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, California
Top Contributor
81 reviews 81 reviews
43 hotel reviews
92 helpful votes 92 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I knew there was going to be construction, what I wasn't aware of were the outdated rooms, the constant slamming of doors against the steel door frames up and down the hallways, the ability to hear the people above, below, on each side and across the hallway and the bathroom fan which sounded more like a garbage disposal. The website... More 

Was this review helpful? Yes 3
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Greetings, Thank you very much for your review. Coming in as part of an ownership and management company transition back in June, we determined that a refresh was desperately needed. 11 months later, we have been into our project for almost two months now. We are all very excited to have the opportunity to make our hotel a much nicer... More 

Travelers are raving about these Dana Point hotels

upton, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I was woke up early by dueling jackhammers. went to breakfast could not hear waitress in restaurant. They should close until work is done. Also charged for parking, which is just a way to raise the rate, because everyone drives here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Dear James, Thank you so very much for sharing your review! I am truly sorry for the inconvenience you experienced during your stay with the noise related to our refresh. I appreciate you choosing to stay with us during our renovation period. We are all very excited for our $12 Million project and can't wait to have it all completed.... More 

Redondo Beach
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I checked out Tuesday and noticed a pending charge three times that of my final receipt. Called and spoke to the Operations Manager who cannot understand why the difference and why some postings disappeared from my receipt and some credits disappeared from their system. Meanwhile they are investigating so hold on to your final receipt. As far as the hotel... More 

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Wilmington, Delaware
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Double Tree Suites is certainly in a lovely beach-side town. And the all suites aspect of this hotel is perfect. Amongst the charms of this hotel has to be one of the finest Valet services I'm ever encountered. The Valets were friendly, genuinely helpful AND efficient. The hotel housekeeping staff is also excellent. These parts of the hotel, (AND... More 

Was this review helpful? Yes 1
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Greetings, Thank you very much for sharing your review. I am delighted to read that our valet and housekeeping team members showed you our appreciation for being our guest. I have shared your kind words of recognition with them, thank you very much for that! And the cookie, well, let's just say I cannot stay away from them :) We... More 

Saratoga, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Avoid this hotel until Hilton gets the operator to perform to their standards. Rooms under repair, poorly trained front desk (late night check in around 11:30 PM), no cookie, noisy wedding going on, very dated room, deferred maintenance in bathroom, AC, and overall condition.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Dear Kenneth, Thank you very much for your review. Your feedback is valuable and appreciated! We are all very excited here at the hotel for our current refresh. All of the public space as well as our entire fourth floor will be completely re done before the end of June. This includes our roof top bar, pool and restaurant too.... More 

Washington DC
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is in a beautiful and quiet spot. Unfortunately, the hotel has not updated their bed sheets in a long time and they are very old. The carpet is dirty and it just looks like the room hasn't had a deep cleaning in a while. The lamps have thick dust on them and the bath tub is old and... More 

Was this review helpful? Yes 1
Upland
1 review
5 of 5 stars Reviewed April 13, 2015

Excellent staff!! they were very friendly at check in as well as when we were in the lobby or restaurant. We can't wait to go back. Great location and walking distance to the beach. I would like to have a meeting here soon

Review collected in partnership with DoubleTree by Hilton

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015 via mobile

Without the updated rooms/hotel I can only write about what I experienced. Start off with Front desk agents since they are who you deal with coming in until checking out. Devon who checked us in was fantastic and very friendly. Gave us our doubletree warm cookies which was definitely great start. Knowledge of local eatery with many awesome suggestions. I... More 

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Victoria, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 7, 2015

This hotel property is a charming older style beach hotel. I had a great suite with a deck and beautiful view of the ocean. It was an easy quick walk to the beach. The staff is to be commended for their excellent service especially the valet and restaurant servers. The room was clean and spacious. Breakfast had a good variety... More 

Was this review helpful? Yes 1
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