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DoubleTree Suites by Hilton Doheny Beach - Dana Point

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34402 Pacific Coast Highway, Dana Point, CA 92629
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DoubleTree Suites by Hilton Doheny Beach - Dana Point
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DoubleTree Suites by Hilton Doheny Beach - Dana Point
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770 reviews from our community

Traveler rating
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    183
    108
    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Top Contributor
81 reviews 81 reviews
43 hotel reviews
89 helpful votes 89 helpful votes
1 of 5 stars Reviewed yesterday NEW

I knew there was going to be construction, what I wasn't aware of were the outdated rooms, the constant slamming of doors against the steel door frames up and down the hallways, the ability to hear the people above, below, on each side and across the hallway and the bathroom fan which sounded more like a garbage disposal. The website... More 

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Redondo Beach
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I checked out Tuesday and noticed a pending charge three times that of my final receipt. Called and spoke to the Operations Manager who cannot understand why the difference and why some postings disappeared from my receipt and some credits disappeared from their system. Meanwhile they are investigating so hold on to your final receipt. As far as the hotel... More 

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Wilmington, Delaware
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Double Tree Suites is certainly in a lovely beach-side town. And the all suites aspect of this hotel is perfect. Amongst the charms of this hotel has to be one of the finest Valet services I'm ever encountered. The Valets were friendly, genuinely helpful AND efficient. The hotel housekeeping staff is also excellent. These parts of the hotel, (AND... More 

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DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Greetings, Thank you very much for sharing your review. I am delighted to read that our valet and housekeeping team members showed you our appreciation for being our guest. I have shared your kind words of recognition with them, thank you very much for that! And the cookie, well, let's just say I cannot stay away from them :) We... More 

Saratoga, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Avoid this hotel until Hilton gets the operator to perform to their standards. Rooms under repair, poorly trained front desk (late night check in around 11:30 PM), no cookie, noisy wedding going on, very dated room, deferred maintenance in bathroom, AC, and overall condition.

Review collected in partnership with DoubleTree by Hilton

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DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Dear Kenneth, Thank you very much for your review. Your feedback is valuable and appreciated! We are all very excited here at the hotel for our current refresh. All of the public space as well as our entire fourth floor will be completely re done before the end of June. This includes our roof top bar, pool and restaurant too.... More 

Washington DC
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a beautiful and quiet spot. Unfortunately, the hotel has not updated their bed sheets in a long time and they are very old. The carpet is dirty and it just looks like the room hasn't had a deep cleaning in a while. The lamps have thick dust on them and the bath tub is old and... More 

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Upland
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent staff!! they were very friendly at check in as well as when we were in the lobby or restaurant. We can't wait to go back. Great location and walking distance to the beach. I would like to have a meeting here soon

Review collected in partnership with DoubleTree by Hilton

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Without the updated rooms/hotel I can only write about what I experienced. Start off with Front desk agents since they are who you deal with coming in until checking out. Devon who checked us in was fantastic and very friendly. Gave us our doubletree warm cookies which was definitely great start. Knowledge of local eatery with many awesome suggestions. I... More 

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Victoria, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel property is a charming older style beach hotel. I had a great suite with a deck and beautiful view of the ocean. It was an easy quick walk to the beach. The staff is to be commended for their excellent service especially the valet and restaurant servers. The room was clean and spacious. Breakfast had a good variety... More 

Was this review helpful? Yes 1
seal beach, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly staff ..... Right across the street to beach.... Rooftop bar has great views of the ocean and awesome service. Convenient location.....pet friendly.....overall great way to spend time with the family....

Review collected in partnership with DoubleTree by Hilton

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Las Vegas, NV, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Good experience even though the hotel is under construction. We love Dohney Beach and will come back again when the construction is done. There was a cracked sink in the bathroom and the door would not stay opened.

Review collected in partnership with DoubleTree by Hilton

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