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DoubleTree Suites by Hilton Doheny Beach - Dana Point

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34402 Pacific Coast Highway, Dana Point, CA 92629
Best prices for: 1 room 1 guest
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DoubleTree Suites by Hilton Doheny Beach - Dana Point
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DoubleTree Suites by Hilton Doheny Beach - Dana Point
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777 reviews from our community

Traveler rating
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    206
    184
    110
    69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Not recommended. Hotel was under renovation-Pool was closed.....rooms were old and Cedar closet smelled of Mildew. Bathroom was very strange-no place to handg your wet towels..........Staff was nice but gave very vague directions. This was through my time share and I am NOT happy and would probably never return to this Hotel-even after the renovations... and $22 daily fee for... More 

Was this review helpful? Yes
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Dear Mark, Thank you very much for your review! We are all very excited to be approaching the tail end of our project. I am sorry we did not have the pool available during your stay, we actually are filling it with water today after its re plastering that took place yesterday. I have shared your valuable feedback with our... More 

Peoria, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Pool and lounge closed, entire premises under construction, manager is horrible. We were never informed the hotel would be under construction during our stay - when we arrived it was a mess, we talked to the manager and he got rude and wanted us to leave but would not refund our money for three days already paid.

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Travelers are raving about these Dana Point hotels

rockville, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

DO NOT STAY HERE- it is under major construction- the place stinks and the rooms are old, and musty and I was a bit disgusted by it. I didn't get a wake up a call and could have missed my flight home and the internet didn't work so I couldn't print my boarding pass. I had to e mail it... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Dear Jill, Thank you very much for sharing your review. I am glad to say that we are approaching our completion date very soon. We are all very excited to have the opportunity to have our hotel completely refreshed. Coming in last June as part of an ownership and management company transition, it was apparent that our hotel needed a... More 

Costa Mesa, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is truly an amazing hotel. The staff is awesome, they are not just courteous, but genuinely friendly. From the time I pulled my car in the front, to the day I left, they made my stay extra special. The rooms are spacious and so cozy. This is the perfect romantic get away, fire pit, pool, spa, great food, great... More 

Review collected in partnership with DoubleTree by Hilton

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We are used to a different welcome at this brand. Unfortunately the planned renovations at this location were delayed. So when we arrived & through out our stay the place was "In Construction". No pool, no lounge...a couple of the amenities we were looking forward to using. We did sleep soundly as the beds were every bit as comfortable as... More 

Review collected in partnership with DoubleTree by Hilton

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Woburn, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

There is considerable modifications being made to the lobby area, so the place is somewhat in heavy construction mode. But the staff is very attentive and friendly. The views from many rooms are wonderful and the location is convenient to Dana Point and other San Clemente attractions.

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, California
Top Contributor
87 reviews 87 reviews
44 hotel reviews
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I knew there was going to be construction, what I wasn't aware of were the outdated rooms, the constant slamming of doors against the steel door frames up and down the hallways, the ability to hear the people above, below, on each side and across the hallway and the bathroom fan which sounded more like a garbage disposal. The website... More 

Was this review helpful? Yes 3
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Greetings, Thank you very much for your review. Coming in as part of an ownership and management company transition back in June, we determined that a refresh was desperately needed. 11 months later, we have been into our project for almost two months now. We are all very excited to have the opportunity to make our hotel a much nicer... More 

upton, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I was woke up early by dueling jackhammers. went to breakfast could not hear waitress in restaurant. They should close until work is done. Also charged for parking, which is just a way to raise the rate, because everyone drives here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Dear James, Thank you so very much for sharing your review! I am truly sorry for the inconvenience you experienced during your stay with the noise related to our refresh. I appreciate you choosing to stay with us during our renovation period. We are all very excited for our $12 Million project and can't wait to have it all completed.... More 

Redondo Beach
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I checked out Tuesday and noticed a pending charge three times that of my final receipt. Called and spoke to the Operations Manager who cannot understand why the difference and why some postings disappeared from my receipt and some credits disappeared from their system. Meanwhile they are investigating so hold on to your final receipt. As far as the hotel... More 

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Wilmington, Delaware
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Double Tree Suites is certainly in a lovely beach-side town. And the all suites aspect of this hotel is perfect. Amongst the charms of this hotel has to be one of the finest Valet services I'm ever encountered. The Valets were friendly, genuinely helpful AND efficient. The hotel housekeeping staff is also excellent. These parts of the hotel, (AND... More 

Was this review helpful? Yes 1
DohenyBeachGM, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Greetings, Thank you very much for sharing your review. I am delighted to read that our valet and housekeeping team members showed you our appreciation for being our guest. I have shared your kind words of recognition with them, thank you very much for that! And the cookie, well, let's just say I cannot stay away from them :) We... More 

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