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St. Regis, Monarch Beach

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1 Monarch Beach Resort Dr., Dana Point, CA 92629
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1 room 1 adult
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St. Regis, Monarch Beach
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1,580 Reviews from our TripAdvisor Community

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There are newer reviews for St. Regis, Monarch Beach
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New York City, New York
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 16, 2011

I checked in for one night to treat my best friend for a special birthday night. When we arrived, the front desk attendant was very polite and acknowledged the birthday as well as my Gold status, but that's where the service ended unfortunately during the following course of events: 1. Poor communication regarding upgrade. I'm fully aware that the upgrade... More 

Helpful?
2 Thank upgrademe81
SRMB, Executive Offices at St. Regis, Monarch Beach, responded to this review

Dear UpGradeMe81- Thank you for taking the time to post your response, we apologize that your stay was anything less than exceptional. We are committed to creating a bespoke experience for every guest. I assure you that your comments have been shared with management and will be reviewed in all mentioned departments. Warm Regards, Executive Offices The St. Regis Monarch... More 

Calfornia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2011

I have stayed in many 5 star hotels, but this is right there with the best. Beautiful hotel and grounds and the rooms are exquisite and clean!!! HIghly recommend it!

Helpful?
1 Thank BellaCalfornia
SRMB, Executive Offices at St. Regis, Monarch Beach, responded to this review

Dear BellaCalifornia- Thank you so much for posting your response, and sharing your indelible experiences! On behalf of all the associates at The St. Regis, we wish you safe travels. Warm Regards, Executive Offices The St. Regis Monarch Beach More 

Los Angeles
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed November 12, 2011

Service overall is truly excellent here, from the parking valet, bell service, check in, wait staff, pool staff, to house keeping. I frequently stay at top hotels in Asia (which are generally known for first class service), and can honestly say that this was better. There was one small incident where I was kept waiting for at least 10 minutes... More 

Helpful?
1 Thank maptraveler
South Bend, Indiana
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 9, 2011

Absolutely beautiful hotel in great area, easy drive or cab ride from Orange County airport. Property is well manicured, very classy feel, personal service. Beach is short walk down a landscaped path through a park and golf course and can be seen from the property. Very comfortable and first-class room. Highly recommend, would stay again for sure.

Helpful?
2 Thank vacationer0
San Diego, CA
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed November 9, 2011

We just stayed here this past Sunday evening on a reward night. We were told by the receptionist that we were being Platinum upgraded - we were not. Having stayed here twice before I can say that - even though it did not appear to me that the property was crowded and there were still suites available on SPG. Now... More 

Helpful?
3 Thank JD1946
SRMB, Executive Offices at St. Regis, Monarch Beach, responded to this review

Dear JD1946- Thank you for taking the time to post your review, and we appreciate your comments about our courteous staff, fine cuisine, and private beach club. We sincerely apologize for the other missteps you encountered throughout your stay with us. Your comments will be shared with housekeeping and our engineering department. However, with regard to your comment about in-room... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 6, 2011

We stayed 2 fabulous nights in the executive suite with ocean view. The room was spectacular, with view over the garden, golf course and ocean. Very large with impressive marble, spacious bathroom and with an upgrade, a knowledgeable, very pleasant butler (Louis) was a special touch. We enjoyed a splendid, romantic dinner on the beautiful terrace of Motif restaurant with... More 

Helpful?
2 Thank Monica M
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 6, 2011

The hotel is beautiful. Very tranquil and not much to do per se in the hotel if the weather is bad. The bar upstairs is nice and the drinks although a bit pricey are worth the ambience. You can use the spa if you are a guest and take advantage of the steam rooms (they have 3) and the work... More 

Helpful?
1 Thank Ivybmw
Fairmont, West Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 31, 2011

Excellent value, service, and amenities. Outstanding ambiance, views, area and location. It was as if it were tailored to fit my expectations. It easily qualifies for another star. Newer building. Valet (with in/out privileges) or self-parking (no in/out privileges) for around the same price. Several eateries within the resort. Beach just footsteps away from the hotel, with views of the... More 

Helpful?
1 Thank Consummate R
Tulsa, Oklahoma
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 30, 2011

This property is first class. I recently attended a conference here and found the service and property to be great. The attention to detail from the room to the landscaping was second to none. The golf course was beautiful to see, but I do not play golf. In my opinion the food on premises was not up to the same... More 

Helpful?
1 Thank NEOKTraveler
USA
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed October 30, 2011

That's just how I do Trip Advisor reviews. I expected a 5 star experience, but it really wasn't. I wanted to love the property and I fully expected to. It just didn't play out that way. I guess my only complaint was housekeeping. One day we left the room early in the morning and marked the room as ready to... More 

Helpful?
1 Thank FirstLast
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