We needed a moderately priced hotel in Dana Point to be convenient to the harbor and services we needed. Dana Point Harbor Inn was suggested, and we made the reservations sight unseen. We were delighted with the location--on Harbor Drive, right around the corner from the entrance arches to the city of Dana Point and within walking distance to shops,... More

I was appalled when reading how many times this place has run a scam with people's credit cards! I am in the process of a dispute with them myself. I booked the room for 2 nights for December. When I called to cancel/change the dates, was told I didn't have a reservation for December, but for September and was charged... More

Lets get real people and stop complaining. Its just for a temporary stay. The front desk agents do what they can. There is housekeeping and a maintenance man who keep up the property daily. Theres a bed, shower, toilet , fridge and a T.V. Basic necessities! If you need extra towels, soap, coffee the front desk will happily provide more.... More

Bathroom sink pipe was broken, as a courtesy I attempted to clean as mush as I could. THEY CHARGED ME FOR STAINED TOWELS!!!! Then the runaround began when I called them after I got my c.c. statement. More

This stay felt like a motel. The area is nice, but this place makes you feel like you are not in CA. First, let me start by saying that the bed sheets need to be replaced with new ones, ours were very old. The bathroom had mold, the remote was old and had tape securing the cover on the back.... More

We stayed here one night while driving from Vegas to San Diego. Excellent location, very safe and very good room. Free wifi, Free breakfast, coffeemaker. The price was right and we enjoyed our stay. Walked across the street to spend time at the park and enjoyed the view of the Pacific Ocean from there. More

First of all. The smell. It smelled like someone peed on the carpet then hosed down the room with 409. And we had 7 total rooms in out group, and they were all the same, so it wasn't just our room. You could smell it even standing outside the room. They wouldn't let me check in because the name was... More

They are running a scam! We booked 2 rooms/3 nights directly with them only to be sitting on the beach in San Diego during the first part of our vacation week to be told they were sorry but they did not have our rooms for us and that they had booked us rooms about a mile away - they said... More

I booked five rooms for my daughter's wedding in March, for an August wedding. I made many changes during the six months of reserving the rooms, and we ended up with some confused reservations, but Sarah and Janet helped me a lot and worked everything out for me. They were very helpful. I confirmed my rooms a lot and checked... More