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Courtyard by Marriott Cypress Anaheim/Orange County

3.0 of 5 5865 Katella Avenue, Cypress, CA 90630
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Courtyard by Marriott Cypress Anaheim/Orange County
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Courtyard by Marriott Cypress Anaheim/Orange County
Courtyard by Marriott Cypress Anaheim/Orange County
Courtyard by Marriott Cypress Anaheim/Orange County
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188 reviews from our community

Traveler rating
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    26
    8
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Cypress Anaheim/Orange County
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Bogota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 29, 2013

I visited the city and this hotel manages to find enough comfort, thanks to its excellent location close to all the sites and attractions. I thank all staff for their kindness at all times. Sure to visit again!

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for the great review. We always appreciate our guests taking the time to send us feedback. Hopefully you will have the chance to visit us again and enjoy our new Bistro for Breakfast and Dinner where we also proudly serve Starbucks. Our lobby Go Board also points out several restaurants within walking distance from the hotel. Again, thank... More

Toluca Lake, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2013

When we first arrived the staff helped us get a suite and then let us good inspect the room to see if it would be suitable. Afterward they recommend that we take advantage of the weekend rate which we were not aware of. Later that night when we returned to the hotel and they were out of a product that... More

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for staying with us and for taking the time to post your comments. Our staff takes great pride in going that extra mile for our guests. Hope to see you here again!!! More

Allentown (PA)
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 16, 2013

• I stayed at the Marriott Courtyard Cypress Anaheim/Orange County @ 5865 Katella Avenue, Cypress (CA) for one night on business • It appears to be a fairly new property, clean, and well maintained • Room was fine: overall good physical condition and comfortable bed • It has the updated Marriott Courtyard lobby with bristo restaurant and computer stations •... More

Was this review helpful? Yes 1
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for the great review. Of course we prefer that our guests enjoy our Bistro however, we are within walking distance of several great restaurants as displayed on out lobby Go Board. Hopefully, you have the chance to return and stay longer and we will point them out to you. Again, thank you for taking the time to write... More

Los Angeles, California
Top Contributor
91 reviews 91 reviews
65 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 13, 2013

We stayed here for one night on a very cold weather day. Front desk was attentive. Room was very good. Breakfast was obviously not included. Missing equipment if you are looking for a suite equivalence. Fancy lobby not usefull, unless you are drinking in the bar. Conveient parking lot and WiFi service.

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for staying with us taking the time to post a review. Our complimentary wireless and wired internet is available throughout the entire hotel. Hope you come back and visit us again soon! More

Bradenton, Florida
1 review
3 of 5 stars Reviewed January 2, 2013

no refrigerater in the room. no safe in the room. upon arrival: the coffee pot had dredge of coffee still in it. makes you wonder what else wasn't cleaned, lobby is cold and uninviting. restaurant is in the middle of the lobby.back entrance is never locked. our room had a wet floor after the rain that was never dried out.... More

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for your review. I apologize for the coffee pot incident and wet floor. We do supply a refirgerator at no charge upon arrival and we do have safe available at the front desk. We have our Bistro available for breakfast and dinner as well as a 24 hour market in our lobby with freshly made sandwiches, salads, fresh... More

Elk Grove, California
1 review
4 of 5 stars Reviewed December 26, 2012

The staff was extremely nice and helpful. One of my daughter's Leap Pad2 froze on our 8 hr. trip to Disneyland. I was troubleshooting it their guest computer only to find out that I had to download the Leap Frog program. With it being a public use computer, I was blocked from downloading it. We were facing an 8-hr. car... More

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for your great comments and glad it all worked out well for you. I am sure you had a pleasant drive home with that LeapFrog working.l!! Hope you are able to come back and visit us soon! More

Manhattan, Kansas
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 17, 2012

Stayed here in Dec 13. Good hotel within Orange County limits. Quiet place and easy access to many restaurants and services. Has access to internet via cable, need wi-fi. Only disappointment is the towels are thin. Has a Starbuck in lobby, but I didn't try. Easy access to/from 405.

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Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 19, 2012

Stayed here for a week for a business conference. If first impressions were all it took then this place would be great! Unfortunatly the lobby is the only positive this hotel has going for it! Worst mattress ever, shoddy bed linens, stained and worn out sofa. I tried to spend as little time as possible in the room. The corners... More

Was this review helpful? Yes 1
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for your review as it only helps us to improve. We are scheduled for our room renovation in 2013 and hope you come back to visit us. More

San Diego
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 18, 2012

Stayed here in November when we went to Disneyland. The staff was very nice and helpfull. The rooms were clean and comfortable. Hint, ask for a room facing East and you will be able to see Disney's fireworks, they're only four mile away. They have some really good restaurants nearby and this hotel is in a good location.

Was this review helpful? Yes 1
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for your review. Our Bistro is a great addition to our hotel and the Courtyard brand and we are sorry you did not experience it. We apologize for your view of the HVAC on the second floor roof. Unfortunately there are a few rooms in our entire hotel with that view and when we are sold out we... More

Santa Cruz, California
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 12, 2012

Stayed here on business in July 2012. Clean and comfortable, no complaints. Hotel map showed a restaurant but there isn't one, I think they removed it. There is a sort of bar/snack bar/kitchen place. Other people ate their but it didn't look too promising to me, so I can't rate it. My view was of the HVAC equipment on the... More

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for your review. We are glad that you enjoyed your stay with us. You are correct, we did have a restaurant available for breakfast and dinner until our renovation, which was completed in September 2011. What you saw during your stay was our new Bistro with so many great choices. We also have our 24/7 market available with... More

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Additional Information about Courtyard by Marriott Cypress Anaheim/Orange County

Address: 5865 Katella Avenue, Cypress, CA 90630
Location: United States > California > Orange County > Cypress
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cypress Anaheim/Orange County 3*
Number of rooms: 180
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Also Known As:
Courtyard By Marriott Cypress Anaheim/Orange County Hotel Cypress
Courtyard Cypress Anaheim
Cypress Courtyard
Cypress Marriott
Courtyard By Marriott Cypress Anaheim/Orange County CA

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