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Courtyard by Marriott Cypress Anaheim/Orange County

3.0 of 5 5865 Katella Avenue, Cypress, CA 90630
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Certificate of Excellence 2014
Courtyard by Marriott Cypress Anaheim/Orange County
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Courtyard by Marriott Cypress Anaheim/Orange County
Courtyard by Marriott Cypress Anaheim/Orange County
Courtyard by Marriott Cypress Anaheim/Orange County
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, South Carolina
Top Contributor
192 reviews 192 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second stay this year. The measure of the hotel is whether it continues to be good the second and third and fourth time you stay. As with the last stay, the room was clean comfortable and well appointed. The hotel Staff is friendly, even at 3:30 in the morning when I'm looking for a cup of coffee.... More 

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for staying with us twice and we hope to see you even more. Your comments are greatly appreciated and will be passed on to our staff. We understand your concern on the coffee situation in the lobby. You are correct, this was a corporate decision. We will be more than happy to give you extra coffee for your... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During a recent trip to Southern California, I had the opportunity to stay at the Courtyard Marriott in Cypress (between Anaheim and Long Beach). I chose this location because of it's close proximity to relatives. Upon arriving, the staff at the desk were friendly, professional and enthusiastic, although I arrived late in the evening. The room assigned to me was... More 

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for letting us know about your experience her at the Courtyard. We apologize for the Air Conditioning issue you experienced. The good news is we are replacing our air conditioners but is quite a process with 180 rooms but we have made great strides. Again, thank you for your comments. More 

San Francisco, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Quick Disney getaway from the SF/Bay Area... I have a penchant for clean and comfortable living when away from home. This hotel met my needs and I was totally pleased with my stay. Located in the middle of a business/office park, after hours the area is extremely quiet -a PLUS! Cute bistro and bar (breakfast & dinner hours only) and... More 

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for taking the time to write a review and compliment us on a job well done here at the Courtyard by Marriott in Cypress. I have passed your comments on to our various departments and hope you will be back to visit us soon. More 

USA
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm not sure why, but there are a lot of companies located in this strange corridor near Cypress, Irvine, and Anaheim. If you have to travel to one of those for work, then staying here at the Marriott is a fine option. Nice, friendly staff. Easy, fast breakfast. Decent room (however, the design was weird in my room. The bathroom... More 

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for taking the time to write a review on your stay. You are correct, we are surrounded by so many Fortune 500 companies. Our location here at the Courtyard by Marriott Cypress is perfect for both the Leisure and the Business traveler. We hope to see you again soon and thank you for staying with us. More 

1 review
5 of 5 stars Reviewed November 8, 2014 via mobile

Great staff and accomodities. My stay was really pleasant. I really recommend this hotel,specially if your kids play basketball. The tournament was 10 minutes away only and is near to restaurants.. ..........................

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for staying with us at the Courtyard by Marriott Cypress!! We are a very popular destination for the basketball teams playing at the local venues. We appreciate your business and hope to see you again soon. More 

Phoenix, Arizona
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

I was staying at at nearby hotel which was was going thru a major renovation(would have been nice to know beforehand). I called the hotel about 6am and spoke to Sammy.because there was no way I could spend the next couple nights there. Sammy told me I could come right over and check in and get into a room. That... More 

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for your review of the Courtyard by Marriott Cypress. You are correct, we did undergo a full room renovation which was completed earleir this year. The lobby and meeting space with the addition of the Bistro and Full Bar was completed prior and the Starbucks is obviously a hit as well. With our sevenfloors, we found our renovation... More 

Lincoln, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2014

Overall the hotel was nice and the room comfortable. The hot breakfast was good however you were stuck with either french toast with strawberries or eggs, bacon/sausage and potatoes. probably prefer to mix it up a bit (hampton in down the road might have been a better choice). Stayed 3 days for business. Free popcorn and happy hour at the... More 

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for taking the time to tell us about your stay. We aplogize for the air conditioner issue and please note that we are working on this but it does take time and we are making progress. You had also mentioned that the choices for breakfast were limited. We have over fourteen items on our menu in the Bistro... More 

New York City, New York
1 review
5 of 5 stars Reviewed October 29, 2014

I have been staying at the Hotel for a couple years. The staff is excellent !!!! I had a major problem with my laptop in August....The screen was broken on the plane ride from NYC to CA.I was very worried as I had a lot of reports to prepare over the weekend and needed a computer before Monday. Ian Kinsley... More 

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you so much for taking the time to let us know about our Front Office Manager, Ian, here at the Courtyard by Marriott Cypress. He is definitely one of our unsung heros. Always going out of his way to help our guests and taking that extra step. We were not even aware that he had done this! I will... More 

San Diego, California
1 review
3 of 5 stars Reviewed October 26, 2014

It's my first night here. Frequent Marriott stays, our family are vacation club owners, so we rack up a lot of points. It's Saturday night, been driving all day, been sitting in LA traffic. Hotel is nice, clean, friendly staff. Check in was easy, went up to my room, changed and left. It was a little cool, so I increased... More 

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for your review. We apologize for noise level of the event going on in our ballroom. Please contact me at your earliest convenience 714 484-2502 or sally.brayton@dimdev.com to discuss further. Thank You- Sally More 

Spanish Fork, Utah, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

The Courtyard Cypress was clean in every sense of the word. My room was ready as soon as I arrived even when I arrived early. It was a perfect hotel for someone taking the family to Disneyland for the week. I stayed for 5 nights and was sad that my visit had to come to an end. I can't wait... More 

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review

Thank you for taking the time to wrie a review and let us know about your stay here at the Courtyard by Marriott Cypress. We take great pride in the condition of our newly renovated hotel and ensure that our staff is trained well to make sure our guests are very comfortable. Again, thank you for staying with us! More 

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Additional Information about Courtyard by Marriott Cypress Anaheim/Orange County

Address: 5865 Katella Avenue, Cypress, CA 90630
Location: United States > California > Orange County > Cypress
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cypress Anaheim/Orange County 3*
Number of rooms: 180
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Also Known As:
Courtyard By Marriott Cypress Anaheim/Orange County Hotel Cypress
Courtyard Cypress Anaheim
Cypress Courtyard
Cypress Marriott
Courtyard By Marriott Cypress Anaheim/Orange County CA

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