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Courtyard by Marriott Cypress Anaheim/Orange County

3.0 of 5
5865 Katella Avenue, Cypress, CA 90630
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Ranked #4 of 6 hotels in Cypress
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveler rating
    28
    14
    4
    4
    4
Date Rating
Cliff R
Wilmington, Delaware
Contributor
13 reviews
5 helpful votes
3 of 5 stars Reviewed January 28, 2012
2
people found this review helpful

I recently spent five nights at this hotel. All staff during the weekdays were top notch and provided excellent service. The weekend staff needs some additional training. I reported a problem with my room Heat / AC unit to the weekend desk clerk. I could not get the temperature of my room regulated. I woke up two nights in a... More

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craigbert
Austin, Texas
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed January 19, 2012
1
person found this review helpful

I wish all of our stays were like this. Stayed for two nights. The guy at the front desk was having a little trouble getting us checked in; said it was his first day. He was very nice nonetheless and apologetic. Gave us little gift bags for our trouble. Room was spacious, quiet, clean and very comfortable. No complaints. More

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Bill K
Vancouver, Canada
2 reviews
3 helpful votes
4 of 5 stars Reviewed January 8, 2012
2
people found this review helpful

Spent 3 nights at this hotel in December of 2011. Overall had a great stay. This is a great 3 star hotel. If you're looking for a 5 star hotel, this is not it. however if you want a decent clean place to stay with great service, this is it.. The hotel has very friendly staff that went out of... More

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Soozelander
Boise, Idaho
Senior Contributor
32 reviews
31 helpful votes
3 of 5 stars Reviewed December 22, 2011

I had originally made a reservation for 5-days here and I just got the basic 1-bed studio with a sofa bed and it just ended up being too small for us (2 adults and 1 child). The sofa bed was beyond uncomfortble and there wasn't any other rooms available so we just checked out after 1-night. We did have the... More

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Tucker B
Laguna Beach, California
1 review
1 helpful vote
2 of 5 stars Reviewed December 17, 2011
1
person found this review helpful

I stayed here for a business trip and while the rooms were sufficiently clean, the management here seems really unprofessional. The people at the front desk were very helpful and nice and suggested some good places for dinner. During my stay here, I overheard the manager yelling at her employees in front of me when I was coming back in... More

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rumasan
Secunderabad, India
Contributor
16 reviews
4 helpful votes
4 of 5 stars Reviewed December 17, 2011
1
person found this review helpful

I visit this Hotel whenever I go to the LA area on Business and I have been pleased with this Hotel everytime. They have re-modelled the hotel this year (2011) and the looby looks really good. The service is always friendly and the breakfast options are also good. More

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GramNancy
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed November 8, 2011
1
person found this review helpful

Our group stayed here during a conference. The rooms were nice and clean. The parking is good and location is convenient to numerous places. They offer at their restaurant is open and offered a variety of breakfast items at a reasonable price. Several were even healthy!! The group salesperson was very helpful and provided great service. More

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ResidentTraveler
Newport Beach, California
Senior Reviewer
6 reviews
6 helpful votes
5 of 5 stars Reviewed October 8, 2011
1
person found this review helpful

I had the opportunity to stay here for two nights earlier this week and had an excellent stay. I am on the road more than 150 days a year and am glad I had the chance to stop by this property. The new lobby looks great and still smells new! The rooms are not brand new (yet), but they are... More

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litsusie
Murrieta, CA
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed August 4, 2011

I spent one night here because it was close to my daughter and her family. They were getting their home ready to sell so I wanted to help them pack, etc. There was no room for me to stay there so I decided to spend the night at this Courtyard. The room was very clean and nicely decorated. The bed... More

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Sally Brayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
August 15, 2011

Thank you so much for taking the time to send in a review about your stay here at the Courtyard. We are looking forward to our new transition to the Courtyard Refreshing Business in just a matter of two more weeks! I am hoping you will be back to stay with us again and if so, please ask to have... More

Rizzle25
1 review
3 of 5 stars Reviewed July 29, 2011

I feel so disappointed with how much money I spent at this hotel for my birthday vacation. The lobby is closed, the restaurant is closed, and there is a makeshift bar at the pool...not quite the ambiance I hoped for. The courtesy continental breakfast doesn't even come close to compensating for not having the convenience of a restaurant and a... More

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Sally Brayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
August 1, 2011

Thank you for your taking the time to share your issues with us. We apologize for the experience you endured on your special birthday vacation. We did our best to notify all guests with prior reservations about our renovation. I am not sure if you had made your reservation in advance to receive these. Courtyards are not known to have... More

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Courtyard by Marriott Cypress Anaheim/Orange County Also Known As

  • Courtyard Cypress Anaheim
  • Courtyard Cypress
  • Cypress Courtyard
  • Cypress Marriott
Address: 5865 Katella Avenue, Cypress, CA 90630

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Courtyard by Marriott Cypress Anaheim/Orange County
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