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Courtyard by Marriott Cypress Anaheim/Orange County

3.0 of 5
5865 Katella Avenue, Cypress, CA 90630
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Courtyard by Marriott Cypress Anaheim/Orange County
Ranked #2 of 6 hotels in Cypress
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116 reviews from our community

    Trip type
Traveler rating
    52
    35
    17
    6
    6
Date Rating
Phoenix, Arizona, United States
1 review
5 of 5 stars Reviewed May 19, 2013 NEW

This hotel is a perfect place to stay if you come to Long Beach for a Dragon Boat competition or just to take your family to Disneyland etc... The hotel is situated in a very convenient location, the lobby is an awesome place to hangout or just walk to restaurants nearby to wind down from a busy day. The staffs... More

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
May 22, 2013

Thank you so much for writing this wonderful review. We enjoy having the Dragon Boat Race travelers at our hotel year after year and I know that our Sales Manager, Cherie Sorrentino, enjoys working closely with you as well as other sports teams to ensure a comfortable stay. We know how important it is during competition and look forward to... More

Glendale, AZ
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 12, 2013

Just stayed for 2 nights with a large group and everything was great! I was very impressed by the lobby area, which included lots of comfortable seating, computer access, a bar and a cafe. The cafe serves Starbucks coffee, which is always a bonus for me. The staff was friendly and attentive. The location was convenient for us getting to... More

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
May 17, 2013

Thank you for bringing your group to us and for taking the time to post a comment here in TripAdvisor. It is nice to see that you were able to utilize our Courtyard Refreshing Business concept. We are very proud of our Bistro and the Eat Drink and Connect opportunity to help make it a comfortable stay for our guests.... More

La Palma, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 12, 2013

Have been staying here for over 2 1/2 years. Hotel is always clean, quiet, and a pleasure to stay at. The staff is always fantastic. They are the most friendly group I've encountered in 12 plus years of travel. Checked in tonight, after not being here for a couple of weeks, Justin, and Alicia greeting me by name as they... More

Was this review helpful? Yes 1
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
May 17, 2013

Thank you for your feedback- we definiitely consider our TripAdvisor comments as our report card. We appreciate the fact that you have been staying with us for over two years. I will pass your comments onto Justin and Alicia as well as the entire staff. More

Madrid, Spain
1 review
5 of 5 stars Reviewed May 8, 2013

This hotel is great. New lobby with modern look. The rooms need some work, but their clean. The front desk made my stay wonderfull. Eduardo, Alicia and even the night manager Justin made me fell at home. The restaurant girls are very helpfull aswell.(Forgot names sorry) These guys truely care about their work and their guest.

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
May 10, 2013

Thank you for taking the time to write a review on TripAdvisor. We are always excited to hear that our staff goes out of their way to make our guests feel at home. This will be passed on to Eduardo, Alicia, Justin, Mary and Deshara. Thank you for staying with us and hope you will be able to come back... More

Cypress, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

The night shift at the Courtyard is excellent. I visit often with co workers that stay here all the time. Any time we need a good place to eat eather Justin the night manager or Eduardo always recommend a great place to eat, both are verry helpful and will go out of their way to help us. The girls at... More

Was this review helpful? Yes 1
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
May 10, 2013

Thank you for recognizing our great staff members. We are very fortunate to have the Marriott training available and it is always comforting to see that our guests recognize them. We know that in the hiring process we seek out employees that we know will be dedicated to holding our standards high. We appreciate your business and hope to see... More

Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 27, 2013

Her name was Cathy. She was very nice and kind. I really want to stay here again. Just one thing was my room was little dark though, but it was OK. You guys have to ask to Cathy if you want to get a great service.

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
April 29, 2013

Thank you for bringing Cathy to our attention. We have to agree, she is very special and we know how lucky we are to have her on our team. Please contact me with your name or room number so we can check it to see why it was dark. Sally 714 484-2502 Thank you again for taking the time to... More

San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2013

the front desk staff- silena, alicia and nicole are super helpful we always ask them to do extra stuff for our group and they always do it happily. we use the conference rooms for union negotiations and the front desk team always supports us in getting what we need But- the company should invest in some computers and xerox equipment... More

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
April 29, 2013

Thank you for your wonderful comments about our front desk staff. We are very proud of the customer service we provide and Silena, Nicole, and Alicia are definitely stars! I have shared your comments with them and I have also passed along your suggestions. Please note that we changed our computer systems in our Business Center and Boarding Pass stations... More

Bonifay, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2013

Clean and big rooms, refrigerator, coffee maker. They have a Bistro in their beautiful lobby. The AC in our room did not have a cover on the controls so you can easily touch the microchip board thing. The actual controls are across the room on the wall and our AC took almost an hour to work so it was pretty... More

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SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
April 10, 2013

Thank you for taking the time to comment on your stay at our hotel. If you remember your room number, please let me know so we can check on the AC unit. You can also call me directly at 714 827-1010 and tell me your last name so we can check your room number in history and fix the problem. More

Perris, California
1 review
5 of 5 stars Reviewed April 2, 2013

My family and I stayed for the weekend. We were immediately greeted as we approached the front desk by Silena. She was extremely friendly, professional and made us feel right home. Throughout our stay the staff was amazing as well. Our suite was PERFECT! During this trip we actually used some of the amentities that this hotel has to offer.... More

Was this review helpful? Yes
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
April 10, 2013

Thank you for your comments on our hotel. We definitely take great pride in our staff with Silena as our Front Office Manager, taking the lead and conducting training which you experienced first hand. Our new Bistro proudly serving Starbucks has been a hit with our guests and along with our 24 hour Market has surely served as a nice... More

Bakersfield, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2013 via mobile

I just checked out of this hotel this morning and cannot rave enough about my stay. If I could give it more than five stars I would. As soon as I walked into the lobby I felt right at home. The design has a tranquil and contemporary setting. It felt very peaceful and zen like. Alicia at the front desk... More

Was this review helpful? Yes 1
SallyBrayton, Director of Sales at Courtyard by Marriott Cypress Anaheim/Orange County, responded to this review
April 3, 2013

Thank you for writing a review in TripAdvisor for us.. We have recognized both Alicia and Dave for taking care of your needs. We enjoy hearing from our guests and hope you will be able to visit us again soon. More

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Additional Information about Courtyard by Marriott Cypress Anaheim/Orange County

Also Known As:
Courtyard By Marriott Cypress Anaheim/Orange County Hotel Cypress
Courtyard By Marriott Cypress Anaheim/Orange County Hotel
Courtyard Cypress Anaheim
Courtyard Cypress
Cypress Courtyard
Cypress Marriott
Courtyard By Marriott Cypress Anaheim/Orange County CA
Address: 5865 Katella Avenue, Cypress, CA 90630
Phone Number:
Region: United States > California > Orange County > Cypress
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Cypress
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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