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All 8 Cypress hotels

Extended Stay America - Orange County - Cypress

2.5 of 5 Hotel   |   5990 Corporate Avenue, Cypress, CA 90630 (Formerly Homestead Cypress)
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Ranked #3 of 8 Hotels in Cypress
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64 reviews from our community

Traveler rating
    26
    14
    12
    7
    5
See reviews for
21
5
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed over the weekend and I was so happy with the staff they provided me great customer service and super friendly and especially Daniela, she provided great service always greeting and asking questions about how we enjoyed our room she is just AMAZING!! The rooms were cleaned and very well organized I will definitely be staying here again in... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The service was excellent and Daniela was very friendly. She was very helpful and answered all of my questions professionally as well as accurately!!! Thank you Daniela for your excellent customer service. I will definitely be returning!!!!!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I were too tired from a trip to drive all the way home so we found this hotel nearby. The check-in process was quick and easy, which we really appreciated. The staff was extremely helpful and very friendly, such a relief after a long day! Price was a great value. Definitely coming back and would recommend to... More 

Was this review helpful? Yes 2
Henderson, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 1, 2014

We recently sold our timeshare and were accustomed to presidential suites?? Now what do we do. We looked into this hotel after seeing TV commercials, kitchen etc. At our request, a family member went to check it out, as we wanted to pay in advance (no refund) to get the discounted rate. We said it doesn't have to be fancy,... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your recent experience at our hotel met the expectations you were looking for. It is great to read that we provided you with a clean, spacious, and quiet room. We are glad that you appreciated our grab-and-go breakfast and the ample... More 

Woodland, California, United States
1 review
4 of 5 stars Reviewed September 3, 2014

We stayed here at the end of July 2014 for just under one week. The check-in process was smooth, the room was spotless and rate was fantastic - 109 per night + tax/fees as advertised and sold through our on-line service. The towels and linens were easily exchanged when needed by housekeeping simply by asking and the location was central... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Thank you for taking the time to post your review. We are proud to hear that you enjoyed your stay with us and were well taken care of by our staff. It is so great to read that you found our hotel to be an excellent value at a great location. We appreciate the time you took to share your... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed August 29, 2014

Stayed here for 7 nights with my wife & 5 year old son. Enjoyed having my own kitchen in the room my wife being able to cook me and my son breakfast every morning. My first time here and let me tell you I will most definitely come back & recommend family and friends.

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Manager_11525, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

We are glad to hear that you had an enjoyable stay. We are pleased to know that we were able to create a “home away from home” for you and your family. It is so great to read that you enjoyed your fully-equipped kitchen and that you would recommend our hotel. Thank you for sharing your feedback with us. We... More 

Cypress, California
1 review
5 of 5 stars Reviewed August 24, 2014

This is an excellent option for anyone looking for a safe and convenient hotel with great amenities, that is close to Los Angeles. The hotel is always clean and comfortable and very well managed. It is in a good neighborhood, with a lot of restaurants, stores, groceries, etc. close by, within walking distance. It is great for professionals who are... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Thank you for your wonderful review. It makes me proud to hear of the exceptional service you received during your stay. We are so thrilled to read that you found our hotel to be clean, comfortable, and at a great location. The staff and I truly appreciate your kind comments. We look forward to welcoming you back in the future... More 

Flagstaff, Arizona
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed July 12, 2014 via mobile

Room was freshly painted, carpets dirty and stained. Not enough staff at front desk and no one there before 7am. I waited in a line every night to speak with the attendant at the front desk. If he was on the phone he did not acknowledge those waiting to speak to him. Staff not trained in customer service. I won't... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Tammy - We appreciate you taking the time to write a review of your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Our goal is to provide our guests with a clean, comfortable room, so we are disappointed that we did not meet this goal during your stay. We will be working with our... More 

Oakland, California
2 reviews
1 of 5 stars Reviewed July 9, 2014

I checked in around 6pm. I was first given a room that did not have any bedding on the bed. Then I was switched to another room and left for a basketball tournament, did not return until around 1am. When I pulled back the first blanket, the next blanket was full of someone long hair. The whole blanket was covered... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

We appreciate you taking the time to write a review of your experience with us. We sincerely apologize that the cleanliness of the room did not meet your expectations. We take cleanliness very seriously and will address this issue with our housekeeping staff. Thank you very much for providing us with your feedback. If you would like to discuss this... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed July 2, 2014

Eduardo, Luis, and the female manager who was on duty when we checked in. Everyone was phenomenally accommodating and I don't know that I have EVER had such a fantastic experience. I also work in the service industry and I believe in the philosophy of doing the right thing because it's he right thing to do and the staff here... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Colleen - We appreciate you taking the time to write a review of your experience with us. We are delighted to read your remarks about our staff and hotel. One of the greatest rewards of our job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable and exceptional “home away from home” for our... More 

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Additional Information about Extended Stay America - Orange County - Cypress

Address: 5990 Corporate Avenue, Cypress, CA 90630 (Formerly Homestead Cypress)
Phone Number:
Location: United States > California > Orange County > Cypress
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Cypress 2.5*
Number of rooms: 134
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Also Known As:
Homestead Cypress Hotel Cypress
Extended Stay America Cypress
Extended Stay America - Orange County - Cypress CA

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