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Park Inn by Radisson Covina

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1211 East Garvey Street, Covina, CA 91724
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Park Inn by Radisson Covina
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364 Reviews from our TripAdvisor Community

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California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

When we arrived there was a customer arguing with the desk person so she wasn't immediately pleasant with me. Had to change rooms because of the loud squeaking of the air conditioner. Our 2nd room (desk staff was more friendly this time) we just kept because due to the reviews and now, our experience, I knew it would be a... More 

Helpful?
Thank fun2bhad_4
ParkInn1211, Manager at Park Inn by Radisson Covina, responded to this review

Thank you for taking the time to write your review. The Parkinn and the Carlson Rezidor Hotel Group will work diligently to ensure any issue is fully investigated. We appreciate you bringing this matter to our attention. More 

LLoydminster, Saskatchewan Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Where do I begin?? My husband and I decided to take our son to Los Angeles with us to celebrate my birthday. We came across a great deal on Expedia for 5 nights at a hotel that was rated 3 stars which in our opinion is fine, we didn't need anything anything out of this world since we wouldn't be... More 

Helpful?
Thank cindy2810
ParkInn1211, Manager at Park Inn by Radisson Covina, responded to this review

Thank you for taking the time to write your review. The Park Inn and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. More 

Travelers are raving about these Covina hotels

mpls, mn
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Just checked in and place is old and disgusting. No tv in bedroom and tv in other room had no batteries in remote, called over an hour ago to bring up batteries or new remote and no response. Called front desk again and no answer. Bed is very lumpy/uncomfortable. I would sleep in my car before staying here again

Helpful?
Thank tarrigon
ParkInn1211, Manager at Park Inn by Radisson Covina, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. More 

Sedona, Arizona
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We postponed our reservation, got confirmation # and were still charged a no show fee. The room carpet was covered with stains, a filthy Qtip was left in the cabinet; called maintenance to show how dust was coming out of air intake vent which had not been changed in about 3 years. He was kind & willing to change filter... More 

Helpful?
Thank AZGirl2014
ParkInn1211, Manager at Park Inn by Radisson Covina, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Park Inn by Carlson standards. More 

Redondo Beach, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good people and great location and the hotel itself is very nice but rooms were outdated and old. Carpets were poor condition and it hasn't been worked on in a while. We wouldn't say it was an awful stay but wouldn't come back again.

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Drew R
ParkInn1211, Manager at Park Inn by Radisson Covina, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to the Park Inn by Carlson standards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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