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Park Inn by Radisson Covina

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1211 East Garvey Street, Covina, CA 91724
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Park Inn by Radisson Covina
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279 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Las Vegas, Nevada
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

There is a recurring theme in the previous reviews. The Awful: The carpet had stains in many colors and sizes. We asked for a room away from the pool, which has music piped into through speakers. (Really? You can't enjoy the sun and splashing without a soundtrack?) Our room bordered on the roof of the laundry (easy access for burglars... More 

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Travelers are raving about these Covina hotels

Ahmedabad, India
1 review
2 of 5 stars Reviewed 5 days ago NEW

I have been at this hotel on 11th -13th June 2015 during my leisure trip of USA through Cox and Kings. Hotel lobby is quite shabby. Arrangement of room was not in order. I was allotted room no 238. When searching this room we do not find in main building row of 200. So we had inquired with lady receptionist... More 

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ParkInn1211, Manager at Park Inn by Radisson Covina, responded to this review

Hello Sir, We apologize about the experience you had encountered with one of our guest services agents. This is not the standard and expectations of our employee values. We will investigate this matter thoroughly to ensure that a similar situation like this does not occur again. In regards to the cash that has been misplaced from your room, we understand... More 

Morgan Hill, California
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Spent this past weekend at the Park Inn. The exterior, front lobby, and garden area are nice. But once you step into the room, ugh .... The carpets are stained, the 'Sleep number' beds don't work properly, and they were changing ISP's because the WiFi signal was poor. Really poor. Service was good. Okay I'm going to rant about the... More 

Was this review helpful? Yes 1
ParkInn1211, Manager at Park Inn by Radisson Covina, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I will have the chief engineer address the issue regarding the sleep number bed from your room and check the batteries for those locks. We... More 

Fort Worth, Texas
Level Contributor
89 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I will admit that I was surprised at this hotel. The lobby was fairly grand (for the brand), and the property itself felt very comfortable. However, so many things could have been better, and based on my experience, i wouldn't go back, nor would I recommend it to any friends. I actually had two separate stays during my trip. On... More 

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Park Inn by Radisson Covina, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room, the key card, as well as the Wi-Fi. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Park Inn standards. More 

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