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The Westin South Coast Plaza

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686 Anton Blvd., Costa Mesa, CA 92626
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The Westin South Coast Plaza
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609 Reviews from our TripAdvisor Community

Traveler rating
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    90
    29
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Menlo Park, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Another great experience at a Westin hotel. The hotel was nice, conveniently located and, as usual for Westin, the service was great. Parking is located across the street and is extra, this was the only minor annoyance on an otherwise great stay.

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Lawrence B, Thank you for your feedback. When staying at a hotel it is critical that you feel that you have great staff taking care of you. Glad to hear we delivered. Guest Relations Manager. More 

Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice looking hotel. We got a big room with very comfortable king bed and nice park view. Big and cleaned bathroom too. Max, the front desk person was very nice, kind and professional. He managed to solve the problem of our safe very quickly. He did more than we expected from him. We normally do not like to talk... More 

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear LSpika, Thank you for letting us know that Max made all the difference for your stay. We will make sure Max knows that he delivered for you and made you feel comfortable. Guest Relations Manager More 

Las Vegas, Nevada
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here multiple times and you can't beat the location. Right across the street from South Coast Plaza and easily close to Irvine, Anaheim, even Newport Beach. All the rooms have recently been renovated since this past december. The staff was very courteous and nice and went out of their way to make sure my family and I... More 

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Eddy L, Thank you for your valued feedback. Glad to know that you had a pleasant stay due to how our team delivered on your experience. Guest Relations Manager More 

Santa Paula, CA
Top Contributor
134 reviews 134 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

At the entrance, step carefully-it's being re done for low water, most likely. Our medical group obtained drinks, chat areas, and the catering service was prompt with each meal service. I do note they cleaned up the service within seconds of the attendees going back into session, so if you came back out to get more coffee...sorry about that, it... More 

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear bugnurse56, Thank you for staying with us. We are happy to hear that you felt the hotel was a great experience for you. Guest Relations Manager More 

Minneapolis
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are from the upper midwest and my son and his bride had a destination wedding in Laguna Beach on the ocean. This was a great hotel for all the out of towners to fly into and get a free shuttle to the hotel. The group rate I got was fantastic - much closer to $100/nt than $200. The property... More 

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear EstebanMinneapolis, We are so delighted we could be your destination for your special occasion. It is great to hear that you felt that our team was prompt in delivering on what your needs were during your special visit. We hope to be your choice each time you need a memorable experience at a hotel in Orange County. Guest Relations... More 

Chilliwack, Canada
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Location is great, food is very average at best. Wasn't impressed with room service. Friendly staff, valet guys were nice although on a few occasions left standing around waiting for people to help us. Service is not over which I'm used to at Fairmonts. Had to stay here this trip, next trip it's back to the Fairmont down the street.

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Kevin E, Thank you for informing us of your experience. My sincere apologies that we did not deliver on our usual excellent service. We have taken your feedback and shared it with our team so we may continue to strive for memorable service experiences. Guest Relations Manager More 

San Francisco, California
Top Contributor
78 reviews 78 reviews
69 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great, well managed Westin. Rooms are modern, spacious and clean. Staff are helpful and friendly. There is a fee for parking but there are options for self-park at lower rate than valet and parking is located very close by. A mall is within walking distance and there are good food options in a general 5 mile radius of the hotel.

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CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear LostSojourner, It is truly nice to have comforts at a hotel that are convenient. We are glad that your needs were met when you stayed with us. Guest Relations Manager More 

Milwaukee
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 28, 2015

I have stayed at this property with my husband many times. It is clean, recently renovated and they have a great location. However the front desk staff has a cold and indifferent attitude towards their guests.

Was this review helpful? Yes 1
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Judi G, Thank you for letting us know how you feel our team delivers service. We are dedicated to providing service that is memorable and allows our guest to be at their best. My sincere apologies you did not feel this way when with us. Thank you for your feedback. Guest Relations Manager More 

Austin, Texas
Top Contributor
97 reviews 97 reviews
97 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 17, 2015

The earlier reviewer who called this a "textbook Westin" is right. By that I mean that the hotel is perfectly fine for a night's stay: clean, recently renovated (new carpet, new bathrooms, crown moulding), quiet enough to get some sleep. But it is very Westin in that there's nothing particularly great, charming, or comfortable about it: your job here is... More 

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Veronica S, Thank you so much for your valued feedback. We truly appreciate your loyalty as a Starwood Platinum member. Our team is dedicated to ensuring our Starwood members feel recognized. We will make sure our team continues those efforts. Thank you for lettting us know. Guest Relations Manager More 

Perth, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 12, 2015

The hotel meets all the Westin standards. Good sized rooms and amazing bed. Nice views and room service was fresh and delicious. Staff were friendly and helpful. Easy walk to huge shopping malls. Close to local airport and about 40 minutes from lax. Will be back!

Was this review helpful? Yes
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Hunter S, It is great to hear that you felt the hotel hit the target on the Westin experience. The shopping convenience is key and is what draws most of our guest to our location. We look forward to having you with us on your next stay. Guest Relations Manager More 

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