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The Westin South Coast Plaza

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GreenLeadersSilver level
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686 Anton Blvd., Costa Mesa, CA 92626
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1 room 1 adult
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The Westin South Coast Plaza
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689 Reviews from our TripAdvisor Community

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Los Angeles, California
1 review
1 of 5 stars Reviewed yesterday NEW

As a customer (and a gold member for over 10 years), I thought I'd have a a great experience as I usually do. After being notified by Starwood Corporate that I could change a nonrefundable reservation, I called the Westin to ask. The property manager was rude and aggressive towards me inferring that Starwood Corporate has lied. It was so... More 

Helpful?
Thank StarwoodTravelerGold
New York City, New York
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I am picky with my hotel choices and was comfortable here. Room was clean and the bed was comfortable. Staff that I did speak to were fantastic - overall very satisfied with this hotel and will be staying there the next time I am in Orange County.

Helpful?
Thank UESNYC646
usa
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Westin while in town for a conference at the same property. The staff all went out of their way to be friendly and helpful, from the desk clerk to the bartender to the doormen. Our room was very clean, modern, and comfortable. The bedding and pillows were excellent. Too chilly to swim while we were there,... More 

Helpful?
Thank roadtripper011
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The property is in great condition and the amenities are decent..but it's the customer service that sets this place apart from the rest. The service at this hotel is exceptional, and this is entirely due to the fantastic service staff, specifically: Hetty - Hetty is phenomenal! She's a true testament to her profession and an absolute delight to speak with.... More 

Helpful?
Thank anonymousRA
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is excellent, nice sizable rooms, great amenities, a little pricey. The gym is across from the pool with no inside access. So if it's raining, you get wet. One big negative is parking. I stayed two nights attending a business conference and was charged $27 per night, no discounts (although they offered a discount for attendees NOT staying... More 

Helpful?
Thank BobAinLA
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear BobAinLA Thank you so much for your feedback regarding your stay with us. We are glad to hear that you felt the hotel was great. We appreciate you letting us know areas that we can improve upon so we can deliver on your needs. We hope we get another opportunity to have you with us. More 

Shenandoah, Virginia
Level Contributor
128 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing! The service is great. The room service menu is a little too healthy for me. Amazing location with great people. I wish all hotels could be like this! Truly a great place! So many places to eat...all within walking distance.

Helpful?
Thank Richard M
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Richard M, It is great to hear that you felt it was an amazing experience. We look forward to being your Orange County hotel destination. More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Are normal business travel hotels trying so hard to go upscale that you can't even enjoy a can of soda in your room without ordering room service? Not a single vending machine on premises and no snack bar to buy a can or bottle after 6:00 in the evening. Why even bother to have the ice machine? Internet is $12... More 

Helpful?
Thank mdurty
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear mdurty, Thank you so much for your valued feedback regarding to your experience. We truly appreciate the opportunity to improve our service and will share your comments with the appropriate leadership to make your future visits with us meet your needs. More 

Marblehead, Massachusetts
Level Contributor
100 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a solid option for business travel. I arrived late and was told "there are no rooms" so for 175 extra points would I be willing to have a "parlor" room that had a living room and a murphy bed. I said no and suddenly there was a room available. I thought that was a bit odd, but the... More 

Helpful?
Thank Matt K
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear MattK, It is so important to be able to meet your specific needs as a business hotel and we are delighted to hear we just did that. We hope that you will stay with us again when you stay in Costa Mesa. More 

California City, California
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The sleeping experience in their "heavenly" beds, as they called them, is wonderful. Since the moment you get into the bed, it's just amazing, the clean, ironed feeling of going into their beds. The views are nice. The air conditioning is quiet, a must for me, and the shades block the light completely. - I can really sleep here all... More 

Helpful?
1 Thank monica f
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Monica F, We are enriched to hear that you felt well rested when with us. The Heavenly Bed experience is truly one that is unforgettable. Thank you for staying with us. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice pool see through my room Room is nice and clean Restroom too Service and location both good But the parking very inconvenient Needs to crossing the street to parking And cost $20 for a day Except the parking. Everything good Still recommends if don't mind of parking

Helpful?
Thank Sayo S
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Sayo S, We are glad we were able to meet your business needs. We look forward to having you with us on your next stay. More 

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