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Residence Inn Costa Mesa Newport Beach

3.0 of 5 881 West Baker Street, Costa Mesa, CA 92626
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Certificate of Excellence 2014
Residence Inn Costa Mesa Newport Beach
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Residence Inn Costa Mesa Newport Beach
Residence Inn Costa Mesa Newport Beach
Residence Inn Costa Mesa Newport Beach
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137 reviews from our community

Traveler rating
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    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Ynez, California
Top Contributor
110 reviews 110 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We are Marriott Gold travelers and there really isn't much to differentiate one Residence Inn from another. But, in Costa Mesa the staff makes the big difference. Everyone at the front desk was very friendly and engaged us in conversation. Staff at breakfast was also very friendly and helpful as was the shuttle bus driver. I hope Mr. Marriott takes... More 

Was this review helpful? Yes 1
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

We are so happy that our staff was able to make your stay in Costa Mesa so enjoyable. We appreciate you taking the time to recognize and thank the team and I will be sure to pass these comments on during our daily meetings. We look forward to seeing you next time you are in the area. More 

Oshkosh, Wisconsin, USA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights for business because of proximity to the SNA airport, Irvine and Newport Beach's seaside dining. Property is starting to show it's age, room smelled slightly of smoke and workout equipment needs updating. Complimentary breakfast and happy hour were better than most other Residence Inn's I've stayed at.

Was this review helpful? Yes 1
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

We appreciate your feedback and so happy you enjoyed our breakfast. We are planning a rooms renovation next year to help update our rooms and hope you will come back and experience our brand new rooms. Our location is great to enjoy the beach, South Coast Plaza and centrally located to San Diego and LA. We hope that we will... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was there for about 3 weeks and the experience I had there was actually awesome. Morning breakfast is pretty impressive with a wide range of varieties. The room staff was also really good. I liked the receptionist there dont remember her name but full of energy. It is a great stay for this price. And damn how did I... More 

Was this review helpful? Yes 2
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

I am so glad that we were able to be your "home away from home" during your extended stay visit. Happy to hear that you were able to enjoy both our breakfast and happy hours. I will pass on the great comments to our staff and we hope to see you again soon. More 

Monroe, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As much as good customer service is mandatory for us when travelling, I wanted to pass on how especially pleased we were with the customer service at the Residence Inn Costa Mesa. While each and every staff member I came across, from maintenance to house keeping to the shuttle driver, were absolutely awesome, I especially want to thank Sue Cooke,... More 

Was this review helpful? Yes
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

You and your team were so great to have here and it was a pleasure helping out in any way I can. Thank you for such great comments and we can't wait to see you again soon! More 

Holladay, Utah
Top Contributor
172 reviews 172 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed November 16, 2014

The folks at this hotel need to be commended for truly outstanding customer service - beyond the call. We were treated like royalty. The rooms were spacious and very nice and clean. We were surprised that there was no elevator to the 3rd floor. That's a long walk for someone recovering from surgery. Also, the units we stayed in were... More 

Was this review helpful? Yes
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you so much for your review of our hotel. At Residence Inn we pride ourselves on our customer service and so happy that our staff took such great care of you. We are glad that you will make our hotel your "home away from home" when you come to the Costa Mesa area. We look forward to seeing you... More 

2 reviews
5 of 5 stars Reviewed October 30, 2014

Been to many hotels with traveling softball and this Hotel has far and away the best breakfast buffet we have seen and or tasted. Our travels have included Nor Cal , So Cal, Reno and Las Vegas. Great job!

Was this review helpful? Yes
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you Shanon K for your review of Residence Inn Costa Mesa-Newport Beach. We're excited to learn that our breakfast stands out from the rest of the Residence Inn's you have visited. We hope to continue to welcome you and your softball team during your tournaments in the Orange County area! More 

Texas
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 29, 2014

The consistent exceptional service of each employee cancelled out any other minor issues with this property. The assistant manager and front desk employee (former Disney employee) delivered outstanding customer service. Yes it is a bit dated and the property appears to be a former apartment complex so it is not the exterior isn't appealing but the rooms were spacious, accommodating,... More 

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Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you TrvlLuv for your review of our property Residence Inn Costa Mesa-Newport Beach. We're so happy you enjoyed the exceptional Marriott service our associates bring to our property. We love when our associates get recognized on a platform like TripAdvisor. We are very happy to hear our property suited your needs and you were able to have a pleasent... More 

Tucson, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 15, 2014

The management and staff could not be nicer. They try to accomodate your every need. We try to stay here whenever possible. Susan, the manager, treats you like family. (Only in the good way.) We recently had a 25 hour plane delay to Europe. Susan immediately gave us a conference room to make necessary calls and extended our stay until... More 

Was this review helpful? Yes
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you smmjuw for your gracious review of Residence Inn Costa Mesa-Newport Beach. We love hearing rave reviews about our staff. We're happy to learn we were able to accomodate you during your travels. We do our very best, especially in a plane delay situation, to make sure you always have a room for you. We hope to see you... More 

Annapolis
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 12, 2014 via mobile

I checked in for an 11 day stay several days ago and wish I could check out now. The challenges have been many. Had to move rooms after security visited my upstairs neighbors who had to have been a herd of buffalo?? Woke me up at 12 and at 4am. Now I can't seem to get ANY HOUSEKEEPING at all.... More 

Was this review helpful? Yes 1
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you SlvrPdle for your review of our property. Since I have called you personally to rectify this situation I am hoping you reach ut to me so we can satisfy your current stay and provide you with the Marriott service you have come to know and love. We hope to continue to see you visit the property and hope... More 

Carlsbad, California
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 6, 2014

High quality rooms/suites. Excellent customer service and staff. Close to South Coast Plazza shopping. Also, close to Beaches and other fine restaurants. Will stay at this property again. Many fine restaurants close by. MAGGIANOS is one I would recomment, both for dinner and HAPPY HOURS.. This is a very special hotel, good room sizes, excellent pool and very good staff.... More 

Was this review helpful? Yes
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you JoeT for your review of Residence Inn Costa Mesa-Newport Beach. We're to learn how well our hotel fits your traveling needs. We hope to see you again soon when you travel to the Orange County area. More 

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Additional Information about Residence Inn Costa Mesa Newport Beach

Address: 881 West Baker Street, Costa Mesa, CA 92626
Location: United States > California > Orange County > Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Costa Mesa Newport Beach 3*
Number of rooms: 144
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Also Known As:
Residence Inn Costa Mesa Newport Beach Hotel Costa Mesa
Costa Mesa Residence Inn
Residence Inn Costa Mesa Newport Beach CA - Orange County
Hotel Style:
#7 Business Hotel in Costa Mesa

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