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All 23 Costa Mesa hotels

Residence Inn Costa Mesa Newport Beach

3.0 of 5 Hotel   |   881 West Baker Street, Costa Mesa, CA 92626
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Residence Inn Costa Mesa Newport Beach
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Ranked #8 of 23 Hotels in Costa Mesa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Joe_Finnegan46 Monroe, New York
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134 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monroe, New York
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As much as good customer service is mandatory for us when travelling, I wanted to pass on how especially pleased we were with the customer service at the Residence Inn Costa Mesa. While each and every staff member I came across, from maintenance to house keeping to the shuttle driver, were absolutely awesome, I especially want to thank Sue Cooke,... More

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Holladay, Utah
Top Contributor
156 reviews 156 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

The folks at this hotel need to be commended for truly outstanding customer service - beyond the call. We were treated like royalty. The rooms were spacious and very nice and clean. We were surprised that there was no elevator to the 3rd floor. That's a long walk for someone recovering from surgery. Also, the units we stayed in were... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

Been to many hotels with traveling softball and this Hotel has far and away the best breakfast buffet we have seen and or tasted. Our travels have included Nor Cal , So Cal, Reno and Las Vegas. Great job!

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Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you Shanon K for your review of Residence Inn Costa Mesa-Newport Beach. We're excited to learn that our breakfast stands out from the rest of the Residence Inn's you have visited. We hope to continue to welcome you and your softball team during your tournaments in the Orange County area! More

Texas
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The consistent exceptional service of each employee cancelled out any other minor issues with this property. The assistant manager and front desk employee (former Disney employee) delivered outstanding customer service. Yes it is a bit dated and the property appears to be a former apartment complex so it is not the exterior isn't appealing but the rooms were spacious, accommodating,... More

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Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you TrvlLuv for your review of our property Residence Inn Costa Mesa-Newport Beach. We're so happy you enjoyed the exceptional Marriott service our associates bring to our property. We love when our associates get recognized on a platform like TripAdvisor. We are very happy to hear our property suited your needs and you were able to have a pleasent... More

Tucson, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 15, 2014

The management and staff could not be nicer. They try to accomodate your every need. We try to stay here whenever possible. Susan, the manager, treats you like family. (Only in the good way.) We recently had a 25 hour plane delay to Europe. Susan immediately gave us a conference room to make necessary calls and extended our stay until... More

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Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you smmjuw for your gracious review of Residence Inn Costa Mesa-Newport Beach. We love hearing rave reviews about our staff. We're happy to learn we were able to accomodate you during your travels. We do our very best, especially in a plane delay situation, to make sure you always have a room for you. We hope to see you... More

Annapolis
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 12, 2014 via mobile

I checked in for an 11 day stay several days ago and wish I could check out now. The challenges have been many. Had to move rooms after security visited my upstairs neighbors who had to have been a herd of buffalo?? Woke me up at 12 and at 4am. Now I can't seem to get ANY HOUSEKEEPING at all.... More

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Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you SlvrPdle for your review of our property. Since I have called you personally to rectify this situation I am hoping you reach ut to me so we can satisfy your current stay and provide you with the Marriott service you have come to know and love. We hope to continue to see you visit the property and hope... More

Carlsbad, California
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2014

High quality rooms/suites. Excellent customer service and staff. Close to South Coast Plazza shopping. Also, close to Beaches and other fine restaurants. Will stay at this property again. Many fine restaurants close by. MAGGIANOS is one I would recomment, both for dinner and HAPPY HOURS.. This is a very special hotel, good room sizes, excellent pool and very good staff.... More

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Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you JoeT for your review of Residence Inn Costa Mesa-Newport Beach. We're to learn how well our hotel fits your traveling needs. We hope to see you again soon when you travel to the Orange County area. More

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

I am a Marriott member so always try to stay at one of their places. I had reserved a car, but couldn't get it when I arrived, and the hotel provided a van service that took me where I needed to go immediately. No waiting. The staff were all wonderful and helpful, they have a free terrific breakfast, and the... More

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Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you MBurren for your review of Residence Inn Costa Mesa-Newport Beach. We are happy to hear you were able to utilize our best amenities, our complimentary shuttle service to & from John Wayne Airport & our complimentary full breakfast. Thank you for your comments about our staff we will be sure to pass them along to everyone. We hope... More

California
Top Contributor
128 reviews 128 reviews
39 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 26, 2014

This Residence Inn turned out to be quite different from most. It looks like small apartment buildings, but the room we had was quite nice and had everything you'd expect from a Residence Inn; full size refrigerator, stove and microwave. The lighting situation could be improved in the living area. There's just one very small window, and there are porch... More

Was this review helpful? Yes 1
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you Discerningwon for your review of Residence Inn Costa Mesa-Newport Beach. We thank you for the input about the lighting in the rooms. We will work with our Chief Engineer on this and hope we can improve that for you and other guests. We are hoping when we get the chance to renovate our property that we will be... More

Boston, MA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 25, 2014

We stayed in one of the upstairs units. Our family of 6 had space with 2beds/bath and pullout couch. We had the room for three nights. The room was clean and the full kitchen was useful. We would stay there again.

Was this review helpful? Yes
Sue_Cooke, General Manager at Residence Inn Costa Mesa Newport Beach, responded to this review

Thank you gai01983 for your review of Residence Inn Costa Mesa-Newport Beach. We're happy to hear you enjoyed your stay with us. We hope you were able to enjoy our various complimentary amenities on property, such as our buffet breakfast & 24 hour fitness center. Our 2 bedroom penthouse suite is a great option for families and we're happy it... More

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Additional Information about Residence Inn Costa Mesa Newport Beach

Address: 881 West Baker Street, Costa Mesa, CA 92626
Location: United States > California > Orange County > Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Costa Mesa Newport Beach 3*
Number of rooms: 144
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Also Known As:
Residence Inn Costa Mesa Newport Beach Hotel Costa Mesa
Costa Mesa Residence Inn
Residence Inn Costa Mesa Newport Beach CA - Orange County

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