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Hilton Orange County / Costa Mesa

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3050 Bristol St, Costa Mesa, CA 92626
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1 room 1 guest
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Hilton Orange County \/ Costa Mesa
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710 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Orange County / Costa Mesa
See the most recent reviews
New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed June 1, 2014

Charles Noh, Miguel, Chris, Jerry, and everyone in the morning staff (both at the lobby front desk and the breakfast Aura restaurant) are amazing! They do service with a smile, they try to bend backwards to accommodate your every desire, want and need. I have been staying at this hotel since February of this year and I've been pleasantly surprised... More 

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Ditt2011, We are happy to see that each and every time our staff shares a great experience and service with you. We are located close to Newport Beach and Balboa Island and also close to South Coast Plaza with many options of casual and fine dining and shopping galore. Our Bell staff and Guest Service Managers are always delighted... More 

Tucson, United States
1 review
5 of 5 stars Reviewed May 28, 2014

It was very nice surprise. My friend and I visit Orange county once a year from Arizona, but we'd never stayed this Hilton before. Although many people were checking in when we arrived at the hotel, check in process was very smooth and pleasant. Our room was very clean and comfortable. The hotel was located near highways and convenient. We... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Rie M, I love nice surprises and always love to hear when guests experience a nice surprise. The staff and I hope you will have the opportunity to have more than an annual visit to our hotel. Our location is perfect for anyone that wants to venjoy and perfromance at the Segerstrom Arts Center. If you want romance I... More 

Dallas, United States
1 review
2 of 5 stars Reviewed May 20, 2014

Plumbing was being worked on the last of a 4 night stay. I was supposed to be off from 12:00 am to 4:00 am. I had to catch an early flight and had to shower and shave with cold water at 5:00 am. This was reported to the desk clerk both over the phone and at check out but the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear randy D. I do apologize for the inconvenience you experienced with the emergency plumbing repairs. Unfortunately we tried to quote the proper time and as sometimes happens to resolve the issue became a longer time. I am delighted to hear that most of your stay was great and you had a a great stay in general. We had some... More 

Toronto
Level Contributor
129 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed May 18, 2014

Stayed here again for a week. This hotel caters to conferences and does a great job of putting them on. You can't feel claustrophobic in this place as areas and hallways are wide open. As it is 5 minutes from the John Wayne Airport it is used by many airlines including Emirate. You'll see the beautiful air hostesses in full... More 

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear alsupremo, The banquet staff is happy to hear that each and every event you have attended has been wonderful service and food. The hotel offers a complimentary shuttle to the South Coast Plaza or on a nice day it is only a 10-15 minute walk. Along with the John Wayne Airport being so close we also have some great... More 

Ft. Washington, United States
1 review
4 of 5 stars Reviewed May 16, 2014

The overall experience was very good. I gift shop would have been nice. An additional place to eat in the hotel would have been great. Check in was lengthy and probably should of asked for a better room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Ralph V. We are delighted your overall stay went well. Our hotel offers Starbucks, Bristol Palms Restaurant, Bristol Palms Lounge & Bar and the Pizzeria along with the In Room Dining and the Corner Pantry as options for breakfast, lunch or dinner. We offer complimentary shuttles to South Coast Plaza to accommodate all guests with other options off property.... More 

nfm
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 13, 2014

The hotel is five min. from the airport. When leaving the airport go north on 405. The other direction is a nice ride to the beaches and university. The hotel is very nice for meetings. Short walk to restaurants and the mall. Pillows are the best not just one or two lots of them.

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear fnm, Our hotel also offers a complimentary shuttle from the John Wayne Airport. I am happy to see you were able to enjoy the shopping and restaurants in our area as well. The scheduled complimentary shuttle from our hotel to the South Coast Plaza is also a great convenience. The bedding is all new and comfortable to our guests... More 

Apple Valley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 8, 2014

stayed for the oc marathon which they offered a complementary shuttle, and reduced parking rate my only complaint was that the ac was not working and the room was a little warm so maybe try and make sure you're in a room where the window opens to let some fresh air in

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Keith F. I apologize for the A/C not working properly please next time contact our front desk so an engineer can come to repair as needed. I hope you were able to have some time to go to Newport Beach or check out the great shopping options at South Coast Plaza or Fashion Island or maybe go to the... More 

Simi Valley, United States
1 review
5 of 5 stars Reviewed May 7, 2014

Loved this location for a quick get away and OC Marathon accomidation. Ice machine was full, shower was hot bed was nice and pillows perfect :-) I think I will be back using this hotel for the OC Marathon next year

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Mike C. We are a great location for the OC Marathon and always appreciate all the great comments we receive from all the attendees. I hope you also were able to enjoy some great pizzas and flat-breads or in our Bristol Palms Lounge and Bar. The Fig and Prosciutto flatbread is my favorite. We look forward to having you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 6, 2014

First appearance was very nice, but when we checked into our room the toilet was dirty! We had prompt attention but then wondered about the overall cleanliness of the entire room. Won't stay there again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Janets630, I am so sorry you had a negative experience. The staff and I strive to share a clean, crisp and comfortable room and to have a great first impression with a great lasting impression as well for all our guests. I would ask for another opportunity to share with you a great experience and to enjoy the great... More 

virginia
1 review
4 of 5 stars Reviewed April 29, 2014

Had a few minor issues, nothing that would stop me from staying here again. I appreciate the shuttle that not only took us to the airport, but made frequent stops at the mall for all guests. I also appreciated the on had assistance with the rental car service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Lynn, It is our pleasure to offer complimentary SNA /Airport shuttles and our bell staff is delighted to offer a complimentary shuttle to the South Coast Plaza for great shopping and dining. Check our website for special package rates for honeymooners, anniversary celebrations and celebrating togetherness as a family.Thank ou for your 4 STAR review and we hope to... More 

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