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Hilton Orange County / Costa Mesa

3.5 of 5 3050 Bristol St, Costa Mesa, CA 92626
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Certificate of Excellence 2014
Hilton Orange County / Costa Mesa
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Hilton Orange County / Costa Mesa
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563 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Orange County / Costa Mesa
See the most recent reviews
Long Beach, California, United States
Top Contributor
93 reviews 93 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I needed one more stay to make Hilton Hhonors Gold status for 2015 and decided to go 20 miles from home and stay here the day after Christmas. Figured to go shopping at South Coast Plaza (10 min walk and a shuttle is available) and visit in the area. The hotel put me on the card-only executive floor in a... More 

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Ann P., Delighted we could be your home away from home. The Executive level does have some awesome views. Our chef does an awesome job with the variety and options for our Breakfast Buffet in the Bristol Palms restaurant as well as our executive level lounge. Check out the Orange County Fairgrounds for the SoCal World Guitar Show in... More 

1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

We had sewage coming up from the sinks and no one came by to clean up while we were out. When we asked to be moved to another room, they offered a smaller room that wouldn't accommodate all guests and wouldn't send anyone up to clean the mess. The service at the restaurant and lounge are pretty good though.

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear person 00123, I am sorry to hear about your negative experience and we will certainly follow up with our staff. We do hope you will come back and give us the opportunity to share and enjoy a great stay. Maybe in time to enjoy the Segertrom Hall entertainment of Shen Yun. Shen Yun captures the spirit of a culture... More 

Ventura, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 23, 2014

My go-to hotel in the area when travelling both for work & with family. My daughter loves the executive lounge with complimentary sodas & bottles of water 24-7. Did experience a bit of a traffic jam in the lounge during breakfast since the area with the food is fairly small. The rooms are fine when travelling with with others &... More 

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Roy L. and family, Best wishes for the holiday and we thank you for making us your go to place to stay when in Orange County. There is so much to do in the area with the kids such as plays and shows at the Segerstrom Center of the Arts or Whale Watching and Sports fishing in Newport Beach... More 

Avondale, United States
1 review
5 of 5 stars Reviewed December 22, 2014

This property is one of the best in terms of guest satisfaction, service and follow-up. I am a HH's member and have stayed at hundreds of properties around the country. The entire staff from GM Rob Gauthier to Douglas Mills, Dennis Taton, Teresa Weinstein, Trevor Meek, David Mora and Yolanda Hatzopoulos, this staff if fantastic and do all they can... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Patrick B. Thank you so much for recognizing some of our great staff. We are all at your service and ready to share a great experience with all our guests. The staff and I would like to wish you the best of holidays and that the New Year will bring many memorable moments shared. Regards, Yolanda H. Guest Service... More 

pleasanton, United States
1 review
5 of 5 stars Reviewed December 22, 2014

We were greeted with a beautiful lobby, decorated for the holidays - great location off freeway and near airport - good quality food on site, very clean and staff friendly and attentive - I would definitely recommend

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Stephanie I Location is certainly a benefit when traveling far away from home and we have a complimentary shuttle to/from the John Wayne Airport. We are also close to South Coast Plaza, Segerstrom Center of the Arts, Honda Center, Angels Stadium, Disneyland and Knott's to name a few which makes our location superb for family stay-cations. Happy New Year... More 

Hellerup, Denmark
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 22, 2014

We stayed here 5 nights and found everything with this hotel really nice. On arrival we were greeted by a very friendly girl in the reception, who gave us (because we stayed multiple nights) cheaper parking and some vouchers to the Starbucks in the lobby (because my wife said she was going to have a cup when we have packed... More 

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear EA-DK, Thank you for your review and we hope you will back soon visiting again from Denmark. This time of year the shopping is of course the best. Also the Segerstrom Arts center offers international talent such as the Rotterdam Philharmonic performing in January. We look forward to having you visit us again real soon. Regards, Yolanda H. Guest... More 

1 review
2 of 5 stars Reviewed December 21, 2014 via mobile

You'd think with this hotel they would have more control over their shuttle drivers - but not they are a seperate company...they just dont want to know! No assistance from the front desk, none from the bell, and drivers were not answering calls. Useless operation, what if there was an emergency????

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear worldtravelerrnz, I understand your concern with regards to any emergency and to give you the assurance that any and all 911 calls actually go to a separate line and are always responded to right away. The shuttle drivers offer great service to and from John Wayne Airport and we apologize for any miss communication or miss understanding. The staff... More 

Hanford, Ca
Top Contributor
91 reviews 91 reviews
66 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed one night in order to attend a local event. We are diamond members and were upgraded to an executive floor room. Room was very comfortable and clean, one caveat is that the air conditioning, like a lot of hotels, is motioned controlled. So you wake up in the middle of the night hot. Room service was fast and tasty,... More 

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

lizzybill we are so happy to hear you had a great stay with us. We are the perfect location for guests that are attending events at the Segerstrom Center of Arts, going on a Hornblower Dinner or their popular Brunch, Fantastic Shows or Ducks Hockey at the Honda Center, Angels Stadium to watch the Angels games, or check out the... More 

Bedford
1 review
5 of 5 stars Reviewed December 18, 2014

Loved the hotel. It was a quiet room - good work area and a separate chair with foot rest to relax and watch TV once the business was done. There also was a good workout room. The lobby also had a coffee and snack place that was easy and good. The location was also convenient to local restaurants. THANKS it... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear BefordNH_Bob, It was our pleasure to share a relaxing and productive stay. Come watch the South Coast Repertory 35th Annual Production by Charles Dickens adapted by Jerry Patch on the SEGERSTROM STAGE .... Nineteenth-century London comes to life. Regards, Yolanda H. Guest Service Manager More 

Costa Mesa, United States
1 review
5 of 5 stars Reviewed December 18, 2014

The hotel was beautiful and the staff was especially friendly and helpful. The manager Asad was very helpful with a small issue we had and we look forward to returning in the near future. I stayed with my wife and daughter and they had 2 queen size bed and the room was very spacious.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Elena, We are always happy to see the positive impact our managers offer when they are helpful and share great guest service. Thank you for your patronage and we wish you and your friends a wonderful holiday season. We look forward to seeing you back in the New Year. Best regards, Yolanda H. Guest Service Manager More 

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Additional Information about Hilton Orange County / Costa Mesa

Address: 3050 Bristol St, Costa Mesa, CA 92626
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Orange County / Costa Mesa 3.5*
Number of rooms: 485
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Also Known As:
Hilton Orange County / Costa Mesa Hotel Costa Mesa
Hilton Hotel Costa Mesa
Hilton Costa Mesa
Costa Mesa Hilton
Hilton Orange County / Costa Mesa CA
Hotel Style:
#3 Family Hotel in Costa Mesa
#5 Business Hotel in Costa Mesa
#5 Romantic Hotel in Costa Mesa

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