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Hilton Orange County / Costa Mesa

3.5 of 5 3050 Bristol St, Costa Mesa, CA 92626
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Certificate of Excellence 2014
Hilton Orange County / Costa Mesa
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Hilton Orange County / Costa Mesa
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551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Orange County / Costa Mesa
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San Francisco
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hilton is a nice property with an attentive staff. I enjoyed access to the concierge level, although by the time I arrived there at 9:30 a.m. some of the staples were left wanting. The valet staff was helpful and very friendly.

Was this review helpful? Yes
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear KarmaKids, As the holidays and the New Year are around the corner we would like to thank all our guests whom stayed with us in 2014. We are looking forward to a great year ahead and offering all guests great service, a comfortable bed and sharing a consistently awesome stay. Our Guest Service Managers will be reaching out and... More 

Escondido, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Every Hilton team member we had contact with was extremely courteous, friendly and attentive! The front desk manager quickly had us checked in, and the Food and Beverage manager and each of his team checked in with us to recommend wine selections, see if there was anything else they could get us and let us know when their shift was... More 

Review collected in partnership with Hilton Hotels & Resorts

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Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Lisa H. Great Experience and it was great having you stay with us. Disney Magical Holiday Lights at Irvine Spectrum Center®November 28, 2014 to January 05, 2015. The holidays will shine brighter with a unique music and lighting moment each evening throughout the holiday season with Disney Magical Holiday Lights at Irvine Spectrum. Happy Holidays from all of us, Yolanda... More 

Salt Lake City, Utah
Top Contributor
149 reviews 149 reviews
89 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is convenient to three major LA area freeways (which means LOTS of road noise if you're room faces a freeway--but that's just LA). Also convenient to the airport (a fair bit of airplane noise, too). There are plenty of dining options nearby, particularly Japanese food. Customer service was average, nothing spectacular, no real disappointments. Self-parking is very pricey, most... More 

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear K W, Thank you for your feedback and our catering manager will certainly follow up to wee what happened. We take pride in our service and the quality of food thus feedback such as yours keeps us on our toes and consistently better. Tonight opening of the Newport Beach Christmas Boat Parade, join parade grand marshals (and Newport Beach... More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

rare to find a 7 foot deep pool, but they have it here. Everything you'd expect from a Hilton, centrally located and extremely convenient assuming you can manage you freeway travel time of day. Although, heading to Orange County the day before Thanksgiving and back out that Saturday, we seemed to be going against traffic, so it was easy as... More 

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Don D. We are as thankful for the 5 STAR review and thankful knowing that another guest received great service, loved our location and was able to enjoy our pool area. Come celebrate New Years Eve at AnQi at South Coast Plaza with an exciting concert-style soiree filled with Nicolas Feuillatte champagne and critically-acclaimed fare all night long. American... More 

Chicago, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Never will I come here again. worst customer service and poor services. I had horrible experience here and will never come again. Ever. I was recommended this hotel from a colleauge but I will never stay here again due to their lack of any customer service or care.

Review collected in partnership with Hilton Hotels & Resorts

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Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Leyla B. I am so sorry you had a negative experience and frankly I am so surprised to hear about this as our staff shares great service with our guests as a whole. We are all about great service and a comfortable stay as this is a very important part of our hotel and we will be very aware... More 

Marlborough, MA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was very pleased to be one of the diamond stars chosen for that week. The free access to the executive lounge for water, juice and breakfast was well used. The only complaint I have is the attendant on duty on Monday afternoon (11/10). I got to the lounge after 6:30 for some snack. I would say at exactly 7:00... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Marie-France D. Our Executive Lounge is a great benefit for all our Executive Level travelers and the complimentary breakfast and appetizers they serve daily at regular scheduled hours are phenomenal. I am sorry you felt rushed by our attendant which I am sure it was not meant this way . Our management will cover this at their daily meeting... More 

Ankeny, Iowa, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is what I want on an executive level in a hotel! I have been doing significant travel and always stay at the club/executive level in my hotels. This was by far one of the best. The food at happy hour and at breakfast were fantastic and it was great to have 24/7 access to water. The room was large... More 

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Jennifer W. Executive level for our Executive Travelers with views of the city and the planes taking off or landing at John Wayne Airport. Definitely a great location with South Coast Plaza just walking distance ,although we offer complimentary shuttle service to and from the South Coast Plaza to make holiday shopping a breeze. Regards, Yolanda H. Guest Service Manager More 

Eagle, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

We enjoyed our recent stay at at the Hilton in Costa Mesa, CA (Bristol St.). The valet and front-desk staff were friendly & knowledgable regarding nearby amenities. Grounds were beautiful & rooms immaculate, though one room had a loose light switch. Traffic noise in day but quieter at night. Food was acceptable though expensive & not as good as the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Jon M. Thank you for noting our great staff and our beautiful hotel. Location is very important for all travelers. We are close to Newport Beach, Balboa Island and a short drive to Laguna Beach. Fashion Island and South Coast Plaza are both close to us...South Coast is actually walking distance. Are you ready for the holidays? We are... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

10 minute walk to South Coast Plaza - Hotel runs a shuttle. Has mini fridge and coffee machine in room. Beds are very comfortable. Pay extra if you can and stay on the Executive Floor with access to the Executive Lounge which offers breakfast - snacks and has happy hour for a minimal cost. Staff very accommodating - will definitely... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear Georgia J. Cheers! Delighted to hear your stay was fabulous and seamless. Shopping here is phenomenal and currently South Coast Plaza offers some great holiday deals. The shuttle is a extra amenity for us girls when we shop...do not have to deal with parking and traffic just have to concentrate on the Christmas list. Regards, Yolanda H. Guest Service... More 

Woodinville, WA
Top Contributor
108 reviews 108 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 15, 2014

Hotel has had a major update to the interiors in the open spaces and rooms. Really enjoyed my stay here as well as the convenience of the location just south of South Coast Plaza on Bristol and about 10 minutes from the beaches (without traffic). Staff were friendly, professional and accommodating. Lobby had a wonderful relaxed atmosphere with lots of... More 

Was this review helpful? Yes 1
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review

Dear carrieul, I love our flatbreads; my favorite is black truffle, fontina cheese and rosemary flatbread...DELICIOUS! !!!! We do have the best location for business travelers, families and events with the south coast plaza, SNA airport , beaches and attractions are relatively close by. Regards, Yolanda H. Guest Service Manager More 

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Additional Information about Hilton Orange County / Costa Mesa

Address: 3050 Bristol St, Costa Mesa, CA 92626
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Orange County / Costa Mesa 3.5*
Number of rooms: 485
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Also Known As:
Hilton Orange County / Costa Mesa Hotel Costa Mesa
Hilton Hotel Costa Mesa
Hilton Costa Mesa
Costa Mesa Hilton
Hilton Orange County / Costa Mesa CA
Hotel Style:
#3 Family Hotel in Costa Mesa
#4 Business Hotel in Costa Mesa
#7 Romantic Hotel in Costa Mesa

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