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BEST WESTERN PLUS Newport Mesa Inn

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2642 Newport Blvd., Costa Mesa, CA 92627
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1 room 1 adult
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BEST WESTERN PLUS Newport Mesa Inn
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357 Reviews from our TripAdvisor Community

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Las Vegas, United States
2 reviews
1 of 5 stars Reviewed 1 week ago

The management needs customer service and customer satisfaction training. The rooms furniture needs updating and the linens on the bed are coarse and need to be replaced with a high quality and thread count.

Review collected in partnership with Best Western

Helpful?
Thank Robert H
najekhlas, Manager at BEST WESTERN PLUS Newport Mesa Inn, responded to this review

Dear Robert, First of all I would like to apologize for not exceeding your expectations. At Best Western we strive everyday to provide a superior customer service experience. Furthermore, I am sorry we were not able help you with the NOSHOW charge refund as I said we were sold out and the room was blocked for your arrival. I wish... More 

Ventura, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Spent two nights recently at the BW Newport Mesa Inn. From my first phone call, to check out, the employees were top notch. Room with two queen beds was spotless. Appreciate the set up with not only a sink in the bathroom, but one outside as well. Especially with two women! The small restaurant not only had provided a hot... More 

Helpful?
Thank Denise D
Santa Maria, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

It was a nice stay. It was quiet. Staff was very friendly. Breakfast was good. A server is there to serve you the hot breakfast. Everything else is serve yourself. Comfortable sleep. The room has two sinks, one before the restroom and one in the restroom, which was nice.

Helpful?
Thank Letty G
New Hampshire
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I spent three nights here recently and was a bit concerned when my boss booked this for me. My past experiences with various BW properties was mixed. This one stands out with larger rooms, reasonably quiet too. The breakfast cafe served various options every day and they were a pleasant surprise. It's about 5 miles from SNA airport and about... More 

Helpful?
Thank fr21555
Cleveland, Ohio
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We just needed a room near the airport.Got a nice online price and frankly was not expecting much. Wow! Was blown away by the hotel, room & location. Luxurious, comfortable room... impeccably clean and the staff was most friendly. Another bright spot was the breakfast and the in-room snack basket. Don't pass this one up

Helpful?
Thank Brad S
Smith Mountain Lake, VA
Level Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed 1 week ago

I should have realized when neither of the TWO toilet paper holders actually had a holder - the paper core was stuffed onto the device, and as soon as you try to tear off paper, the entire roll rolls away...for two holders. Next, I realized a needed to wipe down the bathroom counter because it still had gunk from the... More 

Helpful?
Thank MrsKerren
Springfield, Illinois
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Traveled to Cali again for appt at UCI Med Center and decided to stay closer to the beach and the airport. When I drove up to this place I seriously wasn't sure, especially traveling alone, but my fears were averted upon entering and receiving the warm greeting from Cody at the front desk. The place was very clean, which extended... More 

Helpful?
Thank Arayhill
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Everything at the hotel is awesome.... Everyone was really helpful and went out of their way to make the stay really nice... I needed to be at the airport at 5:30 am their Shuttle starts running at like 8 and they had someone come in just for me to make sure I made it...... The restaurant on the other hand... More 

Helpful?
Thank John G
Tehachapi, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight to attend an event close by. Check in was very pleasant. Internet and breakfast was included. Internet was very good but breakfast was a little disappointing because the eggs were cold and they were out of bacon and sausage. Overall, our stay was pleasant. The room had a comfortable recliner chair which is a treat at a... More 

Review collected in partnership with Best Western

Helpful?
Thank 248Arrow
Colorado
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Staff was super friendly. Both are rooms were very clean and updated. The beds were comfortable and overall a very nice hotel, especially for the price. Convieniently located, unless you must be on the beach.,

Helpful?
Thank BearMountainGuy
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