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Ayres Hotel & Suites in Costa Mesa - Newport Beach

Certificate of Excellence
GreenLeadersGold level
3.5 of 5
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325 Bristol Street, Costa Mesa, CA 92626
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Ayres Hotel & Suites in Costa Mesa - Newport Beach
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Ranked #1 of 23 Hotels in Costa Mesa
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 2 days ago
Kristen K Waterford, Michigan
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932 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterford, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

The stay was average. The room was clean, a little outdated in style, but overall an average room. The elevator was broken during my stay, so it was a bit of an inconvenience carrying luggage up and down the stairs. Lastly, I was a bit surprised the stay didn't come with a complimentary breakfast given the room cost.

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Houston, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

I am perplexed because parts of this hotel are very nice, but overall very disappointed. This property is located very close to Santa Ana / John Wayne airport, with yes, the jets flying over quite often. You do hear them, so be warned. A lot of Corporate housing at this hotel, as well as airline crew. The lobby is clean...and... More 

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Lynden, WA
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I still am not sure what to think of this place. Very different. Somewhat Gothic. I felt sometimes like I was at the Haunted Mansion at Disneyland! The elevator was broken, so we had to walk all the way to the back of the hotel, which yes, is a long was, up the back elevator and then all the way... More 

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Contributor
16 reviews 16 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a really nice hotel. I love all of the art decor, table and chairs in the hallway, wood panels in the elevator. There are ceiling fans in the rooms, granite counters, and a marble round table. I really like the free breakfast, eggs, hash browns, bacon, sausages, ect... The happy hour free wine and food. Nice job guys!!

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Bellflower
1 review
2 of 5 stars Reviewed 5 days ago NEW

I should start by saying that the hotel is beautiful. I wish I could have explored the patio, restaurant and the pool area but I was too busy dealing with some pretty incompetent staff. Upon arriving and being checked in by Carl (the evening manager I believe) I attempted to make small talk and mentioned that my husband and I... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

This place is nice. Took me 2 seconds to find out that the curtains are hooked on the corner. Which prevents you from fully sliding out the curtains to block the light. I unhooked them and there was no problem. Hot tub is nice. Floors are bit dingy so bring slippers. And shower shoes are always a good idea when... More 

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Florida
Top Contributor
68 reviews 68 reviews
46 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As an airline employee I live in hotels. This is one of the best places we stay nationwide. Everything is impeccably clean, the staff is extremely friendly and professional. The breakfast buffet is outstanding, the hotel van from SNA is always on time, I could go on. Right down to the outstanding art in the hallways. I have never had... More 

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Contributor
18 reviews 18 reviews
5 of 5 stars Reviewed 1 week ago

Check-in was easy, Hotel is laid out nicely, very upscale. Restaurant was very good and service was top notch. My son had a migraine after coming back from a local Expo and the front desk staff called around to find the closest store with Excedrin Migraine! Way to go Ayers!

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AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review

Dear Steve D, Thank you so much for taking the time to write a review about our hotel as well as your recent stay with us! We are glad to hear that you enjoyed your stay and that the check-in process was smooth. It is a pleasure to read that you received exceptional guest service both at the hotel and... More 

Garmisch-Partenkirchen, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff was extremely helpful and friendly, the property and décor are beautiful, and the enclosed patio reminds me of a hotel terrace you'd find in Europe. The stay was peaceful, and I would definitely recommend this hotel to others.

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AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review

Dear Delaney L, Thank you for your review of our hotel. We are thrilled to read that you enjoyed your stay and that our team was able to provide the exceptional customer service you deserve. Your kind compliments concerning our friendly and helpful team members are greatly appreciated. Thank you again for your feedback and we hope to see you... More 

Falls Church, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have been guests at the Costa Mesa Ayres Hotel & Suites for many years. Last year we chose to stay the hotel for a couple of weeks while helping our children after the birth of our fourth grandchild. We just returned and were quite disappointed with our stay. The Ayres we had come to know was a terrific value.... More 

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AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review

Dear Bill166, Thank you for taking the time to share some feedback regarding your recent stay with us. We regret to read that your return to our hotel was not up to par with your previous stay. Nevertheless, we wish you had a better experience with us upon this most recent visit. The vital feedback you have provided us with... More 

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