We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Concord

3.5 of 5 45 John Glenn Drive, Concord, CA 94520
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Concord
Professional photos View all
Browse nearby
Crowne Plaza Concord
Write a Review

218 reviews from our community

Traveler rating
    60
    81
    42
    22
    13
See reviews for
56
38
23
87
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (42)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (43)
All months
1 review
1 of 5 stars Reviewed 1 week ago

There are many things i can complain about this hotel. But i don't want to write down a whole novel so i just picked one thing that gave me question mark. Well, they have a shuttle bus which takes you anywhere within 2 miles. But it never shows up on time. I tried to take the bus 2 times during... More 

Was this review helpful? Yes
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello Zoloo B, Thank you for taking the time to share your frustration with our complimentary shuttle service. I apologize for the frustration you felt in waiting for the shuttle and please know that providing great service is what we strive for. We do our best to try and meet all guest requests when it comes to the shuttle and... More 

Kamloops, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Oh dear where do I begin? This sad old dowager really needs a facelift. We stayed 2 nights and had to vacate our first room the first night because the AC didn't work and Concord was experiencing a heat wave in February. The room we eventually ended up in had a working AC but was tired, old and dare I... More 

Was this review helpful? Yes
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello Patricia H. Thank you for your review and we appreciate you visiting us all the way from Canada. I would like to personally apologize for the cleanliness issues you faced on your recent visit with us. When it comes to hospitality, there are certain things you can control and the cleanliness of the rooms and the working order of... More 

Atlanta
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 11, 2015 via mobile

Hotel is right across the street from Trader Joe's and Sam's Club. Nice courtyard inside hotel. There was an airfield right outside our window on the back of the hotel where you can see small planes take off. The fitness room has 7 machines, two out of order as you can see in the picture. Rooms are nice with a... More 

Was this review helpful? Yes
Chico, California, United States
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 3, 2015

I come here for work, so it's not on my top places to visit. Nice rooms, they're a little bit older, but nothing too bad. Getting to the rooms is a bit of a trek. The hallways snake around and can go on for quite a bit, it left me a little dizzy. The lobby/hotel bar is nice, but it's... More 

Was this review helpful? Yes
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello TreenaKravm, We truly appreciate every guest response and thank you for yours. Making our guests here for work feel at home is one of our top priorities. I'm happy to see that you enjoyed our happy hour and wine selection. I'm sorry you found our location a little dull and trapped with no vehicle. Next time your here our... More 

Sacramento, California
Top Contributor
50 reviews 50 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 27, 2014

Stayed here for 2 weeks for work as a solo female. Arrived the first night at about midnight and was pleased that it was in a decent area. Large rooms with good amenities (mini fridge, microwave, flat panel tv). First week was in room 320. Nice being on the end so very quiet, but this room in-particular needed new carpeting.... More 

Was this review helpful? Yes
Antioch, California
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 26, 2014

Last week we stayed at this hotel for 2 nights. When we woke up, let me re-phrase that when we woken up at 8:30 in the morning by an airplane taking off right outside our door, I realized we had made a mistake staying at the Crowne Plaza. We walked down to the front desk that morning as we had... More 

Was this review helpful? Yes 1
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Jenny A, We appreciate you taking the time to share your recent experience. Please accept my sincere apologies for the many challenges you experienced during your recent visit. We take a great deal of pride in providing an exceptional experience for every guest and we obviously fell well short of this during your stay. I would welcome the opportunity to... More 

Cranbury, New Jersey
Top Contributor
68 reviews 68 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 23, 2014

After a very long drive and weary travel day, I arrived at the hotel in my own car. I drove around the hotel for 5 or 6 times, could not find parking. The place was very crowded and people all over. I gave up, finally found a space in front of the lobby/valet, and checked in. Immediately a staff person... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

We love this place! Whenever we come to the bay area we always make the trip back to this wonderful classy hotel. It has a wonderful indoor pool and Jacuzzi in a covered atrium that even has a little putting green! Staff is friendly and the hotel is clean. The heater had a odd noise this time or I would... More 

Was this review helpful? Yes
San Francisco, California
Top Contributor
77 reviews 77 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 10, 2014

My first night here, I took a walk around and its a great place to be. The hotel was under construction which was not the greatest..... and the hallways are super long! That said, I loved the first time I walked in - the foyer was outstanding! Bar is superb!!

Was this review helpful? Yes
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Brett H, We appreciate you taking the time to share your recent experience at Crowne Plaza Concord/Walnut Creek. We are pleased to hear that you enjoyed the ambiance of the hotel and had an excellent experience at Vineyards Restaurant/Bar. While we do not have any major construction projects currently underway, we certainly apologize for any inconvenience that may have been... More 

Stockton, MN
Top Contributor
51 reviews 51 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 11, 2014

Apparently one of the larger hotel spaces in Concord. I was travelling through on business and stayed based on proximity to my needs. There was a wedding event going on and the place was wall to wall future brides. Despite the madhouse of events, the staff was very accommodating and recognized a rewards member. My room wasn't ready (I was... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Concord? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Drive, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Concord reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Business center/function rooms (13)
Viewed
Room/suite (8)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (7)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay