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Crowne Plaza Concord

3.5 of 5 45 John Glenn Drive, Concord, CA 94520
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Crowne Plaza Concord
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Crowne Plaza Concord
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216 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is right across the street from Trader Joe's and Sam's Club. Nice courtyard inside hotel. There was an airfield right outside our window on the back of the hotel where you can see small planes take off. The fitness room has 7 machines, two out of order as you can see in the picture. Rooms are nice with a... More 

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Chico, California, United States
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I come here for work, so it's not on my top places to visit. Nice rooms, they're a little bit older, but nothing too bad. Getting to the rooms is a bit of a trek. The hallways snake around and can go on for quite a bit, it left me a little dizzy. The lobby/hotel bar is nice, but it's... More 

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Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello TreenaKravm, We truly appreciate every guest response and thank you for yours. Making our guests here for work feel at home is one of our top priorities. I'm happy to see that you enjoyed our happy hour and wine selection. I'm sorry you found our location a little dull and trapped with no vehicle. Next time your here our... More 

Sacramento, California
Top Contributor
50 reviews 50 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 weeks for work as a solo female. Arrived the first night at about midnight and was pleased that it was in a decent area. Large rooms with good amenities (mini fridge, microwave, flat panel tv). First week was in room 320. Nice being on the end so very quiet, but this room in-particular needed new carpeting.... More 

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Antioch, California
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Last week we stayed at this hotel for 2 nights. When we woke up, let me re-phrase that when we woken up at 8:30 in the morning by an airplane taking off right outside our door, I realized we had made a mistake staying at the Crowne Plaza. We walked down to the front desk that morning as we had... More 

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Jenny A, We appreciate you taking the time to share your recent experience. Please accept my sincere apologies for the many challenges you experienced during your recent visit. We take a great deal of pride in providing an exceptional experience for every guest and we obviously fell well short of this during your stay. I would welcome the opportunity to... More 

Cranbury, New Jersey
Top Contributor
68 reviews 68 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 23, 2014

After a very long drive and weary travel day, I arrived at the hotel in my own car. I drove around the hotel for 5 or 6 times, could not find parking. The place was very crowded and people all over. I gave up, finally found a space in front of the lobby/valet, and checked in. Immediately a staff person... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

We love this place! Whenever we come to the bay area we always make the trip back to this wonderful classy hotel. It has a wonderful indoor pool and Jacuzzi in a covered atrium that even has a little putting green! Staff is friendly and the hotel is clean. The heater had a odd noise this time or I would... More 

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San Francisco, California
Top Contributor
73 reviews 73 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 10, 2014

My first night here, I took a walk around and its a great place to be. The hotel was under construction which was not the greatest..... and the hallways are super long! That said, I loved the first time I walked in - the foyer was outstanding! Bar is superb!!

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Brett H, We appreciate you taking the time to share your recent experience at Crowne Plaza Concord/Walnut Creek. We are pleased to hear that you enjoyed the ambiance of the hotel and had an excellent experience at Vineyards Restaurant/Bar. While we do not have any major construction projects currently underway, we certainly apologize for any inconvenience that may have been... More 

Stockton, MN
Top Contributor
52 reviews 52 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 11, 2014

Apparently one of the larger hotel spaces in Concord. I was travelling through on business and stayed based on proximity to my needs. There was a wedding event going on and the place was wall to wall future brides. Despite the madhouse of events, the staff was very accommodating and recognized a rewards member. My room wasn't ready (I was... More 

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Martinez, California
1 review
1 of 5 stars Reviewed November 9, 2014

If I could give this place a big, fat 0 star rating I would. The rooms are outdated, the hallways smell of pet poop and urine and the carpet is stained by urine (pet friendly hotel). The carpet in the room is stained, probably from pet poop and urine, the bed is not comfortable as advertised and the service is... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear Robin P, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Singapore, Singapore
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 6, 2014

Admittedly my review would be a bit coloured by the fact that I'd been rewarded with a suite upgrade, but in all fairness this is a very decent property with almost everything you might need/want in a hotel. Place is clean and well-maintained plus staff are courteous. Note that it is a conference hotel however, so don't come looking for... More 

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Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Drive, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
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Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza

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