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All 8 Concord hotels

Crowne Plaza Concord

3.5 of 5 Hotel   |   45 John Glenn Drive, Concord, CA 94520
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177 people have reviewed this hotel

Traveler rating
    55
    59
    33
    20
    10
See reviews for
46
31
19
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

If you are here on business and need much needed rest, I do t recommended this place, a private airport is serious next door and that is all you hear. Also don't put out your do not disturb sign or else the next day you have it off they will still skip your room. Along the edges of the rooms... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Lyverer, Thank you for sharing your concerns with us. We are deeply disappointed to hear that your stay is not living up to what you should expect from a Crowne Plaza hotel. I would love the opportunity to discuss your concerns if you have a free moment. Please contact me via e-mail at aolson@cpconcord.com or 925-521-3780 at your convenience. Best... More

Pleasant Hill, California
1 review
1 of 5 stars Reviewed 3 weeks ago

I tried to arrange rooms for out of town guests coming to a wedding. After a week of dealing with 4 different people in the sales department, I couldn't get it done. They mixed up information, and repeatedly did not email paperwork as they said they would. If you are just coming as a guest, they may be ok, the... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

JuneGlenn R, Thank you for providing this feedback. Please accept my sincere apologies for the challenges you experienced booking rooms for your wedding group. This is certainly not the norm for our hotel and we truly appreciate your bringing it to our attention. We are pleased to hear that you enjoyed the ambiance of the hotel and we hope for... More

Las Vegas, Nevada
Top Contributor
204 reviews 204 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 12, 2014

The rooms are nice, clean & big. Comfortable bed. The property is late but it's easy to find the room. Front desk service was friendly & efficient. Main issue- housekeeping started knocking at 8:12am. I said no service as I was checking out at 10am. At 8:40 a house keeper came in without knocking. At 9 they knocked. There is... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

VicandFawn, Thank you for choosing Crowne Plaza Concord and for sharing this valuable feedback. We are pleased to hear that you enjoyed your guest room, especially our comfortable beds which constantly receive great reviews. Please accept our sincere apologies for the disruptions in the early morning. I appreciate your sharing the room number as it provides excellent detail to allow... More

Top Contributor
58 reviews 58 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 10, 2014

Just overnighted at the Crown Plaza in Concord, Ca. Is a large facility. Very helpful and pleasant staff- Rooms are getting a bit outdated, but are very clean and nicely appointed. Restaurant/Bar is also convieniently located- would stay here again

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Rockville, MD
Top Contributor
62 reviews 62 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 8, 2014

Sink stopped up, ice machine broken, Internet down for 2 days, not very clean (had to look behind/underneath bed for wall plug... Was sorry I did once I saw the piled up dust balls), walls thin, lots of noise... Ugh! The only plus is location since it is close to some major highways.

Was this review helpful? Yes 1
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Amused4Ever, Thank you for sharing this valuable feedback regarding your recent visit. On behalf of our entire staff, please accept my sincere apologies that your stay did not meet your expectations. All of your comments will be shared with our team for immediate improvement. I can assure you that our standards are much higher than what you experienced, and we... More

Hout Bay, Cape Town, South Africa
Top Contributor
54 reviews 54 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 8, 2014

We stayed at the Crowne Plaza Concord for our first night of a 2 week stay in the US. We were exhausted after a journey of over 30 hours - including 2 international flights. So all we wanted was a quiet, clean and comfortable room. There was some sort of conference on at the hotel when we arrived. It was... More

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Colorado Springs, Colorado
Top Contributor
116 reviews 116 reviews
52 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 4, 2014

a) It is chintzy that a Platinum does not get free breakfasts. Hilton HHonors Diamond is much better in this regard b) Not enough electrical outlets near desk c) Was nice to have a Keurig. Was frustrating to have only decaf pods in the room. Was even more frustrating to ask for more coffee to be delivered and was brought... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

mogon, Thank you for taking the time to provide such a thorough review of your recent stay at Crowne Plaza Concord. I am sorry that your stay did not live up to your expectations but I am happy to hear that you enjoyed the service provided by our wonderful staff. I would like to address each one of your concerns... More

Montreal, Quebec, Canada
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 26, 2013 via mobile

Friendly service, well maintained, easy access to highways and food. Stayed 2 nights and it was quiet and comfortable. The room service delivered hot and delicious food, on time. I would definitely stay here again.

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Anna D, Thank you for the great review! We are pleased to hear that your stay exceeded your expectaitons. We look forward to your next visit. Best Regards, Aaron Olson General Manager More

Collegeville, Pennsylvania
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 22, 2013

I spend over 100 nights a year in hotels (mostly Holiday Inn Properties) and have stayed in this one several times including 17 days in November. The hotel is quite old but they do a fairly good job of maintaining it. Location is very convienent to shopping and resturants. Even the hotel resturant is pretty good if you dont want... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

A P, Thank you for your loyalty to IHG and for staying with us at the Crowne Plaza Concord. We are pleased to hear that you enjoyed the convenient location of the hotel as well as our terrific restaurant, Vineyards Restaurant-Bar. November was an extremely busy month at the hotel for meetings leading to a very full parking lot on... More

Moscow, Russia
Contributor
14 reviews 14 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 14, 2013

We stayed at this hotel cause early morning we had a flight from the airport. Location is very convenient. Closest hotel to the airport if you have a flight from here. Rooms are clean, service nice. Business environment. This is former sheraton hotel. They keep up high standarts.

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Additional Information about Crowne Plaza Concord

Also Known As:
Crowne Plaza Concord Hotel Concord
Crowne Plaza Concord Hotel
Concord Crowne Plaza
Address: 45 John Glenn Drive, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Official Description (provided by the hotel):
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more   less 
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