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Crowne Plaza Concord

3.5 of 5 45 John Glenn Drive, Concord, CA 94520
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Crowne Plaza Concord
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Crowne Plaza Concord
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204 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bakersfield, California
1 review
4 of 5 stars Reviewed 1 week ago

We had some difficulties during our stay at the hotel, however, the manager straightened it out beautifully. We compliment the corporation on the selection of such a considerate, high quality manager.

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Senior Contributor
31 reviews 31 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always read the other reviews before I write mine just to see if I am way out in left field, and I agree with most of what has been said before me. At the same time, I enjoyed my stay here for a couple of reasons, I love airplanes and my room had a perfect view of the runway... More

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Fresno, California
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family was in Concord, CA enjoying an event at the Water Park and near by theme park and stayed at the Crowne Plaza. Upon arrival, I thought it was odd that the employee standing outside at the entrance did not acknowledge or greet us. Upon entering, I was quite impressed with the elegant décor and grand look of the... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Cheri J, Thank you for taking the time to provide such detailed feedback. The experience that you described is certainly not up to our standards. Please accept my sincere apologies for not meeting expectations. I can assure you this is not the norm for our hotel and we are hopeful that we may have an opportunity to welcome you back... More

North Hills
Top Contributor
294 reviews 294 reviews
25 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed September 17, 2014

I was working in Martinez, CA this past week and my colleagues and I stayed at the Crowne Plaza in Concord. The hotel is pretty spread out and, in my opinion, has seen better days. On the other hand, the staff was very friendly and efficient. We ate breakfast daily at Vineyard’s (the hotel’s restaurant) and it was very good,... More

Was this review helpful? Yes 1
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Robert L, Thank you for taking the time to provide this thoughtful review. We appreciate the high marks given to our incredible staff and are pleased that you enjoyed the comfort and cleanliness of our guest rooms. Thank you also for the feedback on our recently revamped Happy Hour offering that we feel provides an incredible value for our guests.... More

3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 21, 2014

We booked with a credit card online, received a confirmation with specifics about the room and then when we arrived they didn't have a room for us and could not have shown any less concern. It was like trying to talk to robots. Plus there was a huge wedding reception in the same area as the lobby with deafening music... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

ziegfeld R, Thank you for sharing your concerns. I would like to follow up with you to appropriately address your concerns, but will need some additional information to do so. Please contact me via phone at 925-521-3780 or by e-mail at aolson@cpconcord.com I look forward to speaking with you. Best Regards, Aaron Olson General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

If you are looking for a great, friendly, comfortable, accommodating place to stay in Concord this is it. The staff is amazing and the food is unbelievable. The shuttle service is terrific and convenient. You will not be disappointed at this hotel!! I thoroughly enjoyed the stay, great job you are the best!

Was this review helpful? Yes 1
Top Contributor
139 reviews 139 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed July 29, 2014

If you need a place that is gives you easy access to San Francisco, without having to pay San Francisco hotel rates, this is a good choice. You can hop on BART and get to San Francisco, Walnut Creek, or Pleasanton. If you need to get to Napa, you are just 30 minutes away by car. The rooms are standard.... More

Was this review helpful? Yes 1
Walnut Creek, California
Top Contributor
60 reviews 60 reviews
48 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed July 20, 2014

Let's begin with the key to the appeal of this hotel: it is a nice, clean option that is affordably priced. If you can get checked in it is a great alternative to the nearby hotels which charge considerably more. I don't know if they have the ammenities of an Embassy Suites (breakfast in the morning and manager's reception in... More

Was this review helpful? Yes 1
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

SFWorld, Thank you for taking the time to provide such a thorough review and for choosing Crowne Plaza Concord for your recent visit. We are grateful for your positive remarks about the cleanliness, condition and comfort of our hotel. Please accept our apologies for the poor arrival experience you encountered. Starting our guests stay on a positive note is extremely... More

Ogden, Utah
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 19, 2014

My husband and I stayed here while visiting the San Francisco area for a wedding. We used some airline miles so our rate was extremely cheap. We chose this location because it was a LOT cheaper than staying anywhere in San Francisco and it turned out to be perfect. Overall this is a great hotel. The rooms are large and... More

Was this review helpful? Yes 1
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2014

Our vacation included a few days planned around SF, but we didn't realize how booked and pricey hotels would be for our planned dates in and around SF. Trying to find a good deal on a hotel, I use Priceline and it eventually led me to Concord, where I got a good deal on the Crowne Plaza. As others have... More

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Drive, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
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Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza

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Business center/function rooms (13)
Room/suite (8)
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