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Crowne Plaza Concord

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45 John Glenn Drive, Concord, CA 94520
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Crowne Plaza Concord
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Crowne Plaza Concord
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223 reviews from our community

Traveler rating
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    43
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redding, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the hotel we stay in now every time we go to Six Flags. It is not the closest but for the price and distance it is the best we found and we love it. The hotel is close to the freeway and close to a In n Out burger we love to go. You may read that it... More 

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Pateros, Washington
Top Contributor
86 reviews 86 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Upon arriving at this hotel at 8:00 in the evening we were warmly greeted and checked in promptly. After a long day of driving we were looking forward to spending time in the pool and hot tub. Unfortunately the pool was quite chilly so we moved in to the hot tub but it too was quite chilly. Certainly not hot... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear GrandmaShe, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding the bed and room amenities. However, we’re sorry we fell below your expectation regarding the pool and bathtub temperature, bathroom and... More 

Jakarta, Indonesia
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although I only spent a night at Crowne, I'd have to say I'm very satisfied with everything about this place. The room is nice and clean, the services are okay since I think there's nothing superb about it. The location itself is not bad at all, located near the I-680 freeway so it's easy to go around from there. But... More 

Was this review helpful? Yes 1
Chico, California
Top Contributor
80 reviews 80 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night while visiting relatives. The hotel is very clean and well appointed. Considering the area, it is an excellent value. Our son and Daughter-in-law were placed in a room adjacent to ours with no problem. Very convenient.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

This is a wonderful hotel property. The amenities are fantastic. The hotel is very spacious with an indoor courtyard. The rooms are modern and clean. The staff is very friendly and accommodating. The price is good as well. I would recommend this hotel to anyone having to stay in the area.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2015

There are many things i can complain about this hotel. But i don't want to write down a whole novel so i just picked one thing that gave me question mark. Well, they have a shuttle bus which takes you anywhere within 2 miles. But it never shows up on time. I tried to take the bus 2 times during... More 

Was this review helpful? Yes 1
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello Zoloo B, Thank you for taking the time to share your frustration with our complimentary shuttle service. I apologize for the frustration you felt in waiting for the shuttle and please know that providing great service is what we strive for. We do our best to try and meet all guest requests when it comes to the shuttle and... More 

Kamloops, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 14, 2015

Oh dear where do I begin? This sad old dowager really needs a facelift. We stayed 2 nights and had to vacate our first room the first night because the AC didn't work and Concord was experiencing a heat wave in February. The room we eventually ended up in had a working AC but was tired, old and dare I... More 

Was this review helpful? Yes 1
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello Patricia H. Thank you for your review and we appreciate you visiting us all the way from Canada. I would like to personally apologize for the cleanliness issues you faced on your recent visit with us. When it comes to hospitality, there are certain things you can control and the cleanliness of the rooms and the working order of... More 

Atlanta
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 11, 2015

Hotel is right across the street from Trader Joe's and Sam's Club. Nice courtyard inside hotel. There was an airfield right outside our window on the back of the hotel where you can see small planes take off. The fitness room has 7 machines, two out of order as you can see in the picture. Rooms are nice with a... More 

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Chico, California, United States
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 3, 2015

I come here for work, so it's not on my top places to visit. Nice rooms, they're a little bit older, but nothing too bad. Getting to the rooms is a bit of a trek. The hallways snake around and can go on for quite a bit, it left me a little dizzy. The lobby/hotel bar is nice, but it's... More 

Was this review helpful? Yes 1
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello TreenaKravm, We truly appreciate every guest response and thank you for yours. Making our guests here for work feel at home is one of our top priorities. I'm happy to see that you enjoyed our happy hour and wine selection. I'm sorry you found our location a little dull and trapped with no vehicle. Next time your here our... More 

Sacramento, California
Top Contributor
54 reviews 54 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 27, 2014

Stayed here for 2 weeks for work as a solo female. Arrived the first night at about midnight and was pleased that it was in a decent area. Large rooms with good amenities (mini fridge, microwave, flat panel tv). First week was in room 320. Nice being on the end so very quiet, but this room in-particular needed new carpeting.... More 

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