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All 8 Concord hotels

Crowne Plaza Concord

3.5 of 5 Hotel   |   45 John Glenn Drive, Concord, CA 94520
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Ranked #2 of 8 hotels in Concord
A recent review
5 of 5 stars reviewed yesterday
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180 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Being a Bay Area boy - I know a lot about CP. Since my last visit- it has pleasantly blossomed into a gem on the valley! If I were to critique it on a thing - I would recommend they partner with the local golf course and neighboring eateries and provide a circular discount network.

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Los Angeles, California
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great service and friendly staff! I especially found Matt the manager and Johnny the bartender to be particularly extraordinary with taking care of guests. I really enjoyed the hotels tranquil decor and inviting atmosphere.

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Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the CP-Concord in April 2014. The staff is extremely welcoming friendly and went out of their way to accomodate me. I was in California on business and after working long hours it was refreshing to come back to a freshly cleaned room. The front desk associates were kind enough to do small things for me like calling... More

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

If you are here on business and need much needed rest, I do t recommended this place, a private airport is serious next door and that is all you hear. Also don't put out your do not disturb sign or else the next day you have it off they will still skip your room. Along the edges of the rooms... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Lyverer, Thank you for sharing your concerns with us. We are deeply disappointed to hear that your stay is not living up to what you should expect from a Crowne Plaza hotel. I would love the opportunity to discuss your concerns if you have a free moment. Please contact me via e-mail at aolson@cpconcord.com or 925-521-3780 at your convenience. Best... More

Pleasant Hill, California
1 review
1 of 5 stars Reviewed 4 weeks ago

I tried to arrange rooms for out of town guests coming to a wedding. After a week of dealing with 4 different people in the sales department, I couldn't get it done. They mixed up information, and repeatedly did not email paperwork as they said they would. If you are just coming as a guest, they may be ok, the... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

JuneGlenn R, Thank you for providing this feedback. Please accept my sincere apologies for the challenges you experienced booking rooms for your wedding group. This is certainly not the norm for our hotel and we truly appreciate your bringing it to our attention. We are pleased to hear that you enjoyed the ambiance of the hotel and we hope for... More

Las Vegas, Nevada
Top Contributor
207 reviews 207 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 12, 2014

The rooms are nice, clean & big. Comfortable bed. The property is late but it's easy to find the room. Front desk service was friendly & efficient. Main issue- housekeeping started knocking at 8:12am. I said no service as I was checking out at 10am. At 8:40 a house keeper came in without knocking. At 9 they knocked. There is... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

VicandFawn, Thank you for choosing Crowne Plaza Concord and for sharing this valuable feedback. We are pleased to hear that you enjoyed your guest room, especially our comfortable beds which constantly receive great reviews. Please accept our sincere apologies for the disruptions in the early morning. I appreciate your sharing the room number as it provides excellent detail to allow... More

Top Contributor
65 reviews 65 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 10, 2014

Just overnighted at the Crown Plaza in Concord, Ca. Is a large facility. Very helpful and pleasant staff- Rooms are getting a bit outdated, but are very clean and nicely appointed. Restaurant/Bar is also convieniently located- would stay here again

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Rockville, MD
Top Contributor
62 reviews 62 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 8, 2014

Sink stopped up, ice machine broken, Internet down for 2 days, not very clean (had to look behind/underneath bed for wall plug... Was sorry I did once I saw the piled up dust balls), walls thin, lots of noise... Ugh! The only plus is location since it is close to some major highways.

Was this review helpful? Yes 1
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Amused4Ever, Thank you for sharing this valuable feedback regarding your recent visit. On behalf of our entire staff, please accept my sincere apologies that your stay did not meet your expectations. All of your comments will be shared with our team for immediate improvement. I can assure you that our standards are much higher than what you experienced, and we... More

Hout Bay, Cape Town, South Africa
Top Contributor
54 reviews 54 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 8, 2014

We stayed at the Crowne Plaza Concord for our first night of a 2 week stay in the US. We were exhausted after a journey of over 30 hours - including 2 international flights. So all we wanted was a quiet, clean and comfortable room. There was some sort of conference on at the hotel when we arrived. It was... More

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Colorado Springs, Colorado
Top Contributor
116 reviews 116 reviews
52 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 4, 2014

a) It is chintzy that a Platinum does not get free breakfasts. Hilton HHonors Diamond is much better in this regard b) Not enough electrical outlets near desk c) Was nice to have a Keurig. Was frustrating to have only decaf pods in the room. Was even more frustrating to ask for more coffee to be delivered and was brought... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

mogon, Thank you for taking the time to provide such a thorough review of your recent stay at Crowne Plaza Concord. I am sorry that your stay did not live up to your expectations but I am happy to hear that you enjoyed the service provided by our wonderful staff. I would like to address each one of your concerns... More

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Additional Information about Crowne Plaza Concord

Also Known As:
Crowne Plaza Concord Hotel Concord
Crowne Plaza Concord Hotel
Concord Crowne Plaza
Address: 45 John Glenn Drive, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Official Description (provided by the hotel):
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more   less 
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