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Crowne Plaza Concord

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45 John Glenn Drive, Concord, CA 94520
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Crowne Plaza Concord
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Crowne Plaza Concord
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227 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
33 reviews 33 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for work and had a very nice stay. Bed was very comfortable, the entire hotel was very clean, and there are services within walking distance. There is a very nice mall less than 5 minutes away. I would definitely stay again. Oh and excellent free wifi!

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New Braunfels, Texas
Top Contributor
95 reviews 95 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a business trip in April 2015. I had not been here since 2010. It was just as I remembered. The desk staff was very cordial and smiling. Always nice to see when you first arrive. We especially enjoyed our dining experience. Everyone in the restaurant was proficient and friendly. Quick service. The breakfast buffet was always... More 

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Top Contributor
293 reviews 293 reviews
52 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Crowne Plaza property with an older format of an atrium connecting several buildings with indoor water features and sitting area. There is a small airport behind the hotel and if you like to look at helicopters or small prop planes, this is an added bonus. The planes are not flying during evening hours.

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Granbury, Texas
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unfortunately on our 4/30 check-in day, there was a power outage that affected this very large convention-style hotel and all it's surrounding businesses (SAMs, Starbucks, Trader Joe's, etc), including phone service and traffic lights - a real mess for everyone! Although we'd arrived just before noon, we didn't get to check-in to our room until almost 11pm and were exhausted.... More 

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Redding, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the hotel we stay in now every time we go to Six Flags. It is not the closest but for the price and distance it is the best we found and we love it. The hotel is close to the freeway and close to a In n Out burger we love to go. You may read that it... More 

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Pateros, Washington
Top Contributor
87 reviews 87 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 8, 2015 via mobile

Upon arriving at this hotel at 8:00 in the evening we were warmly greeted and checked in promptly. After a long day of driving we were looking forward to spending time in the pool and hot tub. Unfortunately the pool was quite chilly so we moved in to the hot tub but it too was quite chilly. Certainly not hot... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear GrandmaShe, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding the bed and room amenities. However, we’re sorry we fell below your expectation regarding the pool and bathtub temperature, bathroom and... More 

Jakarta, Indonesia
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 30, 2015

Although I only spent a night at Crowne, I'd have to say I'm very satisfied with everything about this place. The room is nice and clean, the services are okay since I think there's nothing superb about it. The location itself is not bad at all, located near the I-680 freeway so it's easy to go around from there. But... More 

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Chico, California
Top Contributor
80 reviews 80 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 30, 2015

We stayed here one night while visiting relatives. The hotel is very clean and well appointed. Considering the area, it is an excellent value. Our son and Daughter-in-law were placed in a room adjacent to ours with no problem. Very convenient.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

This is a wonderful hotel property. The amenities are fantastic. The hotel is very spacious with an indoor courtyard. The rooms are modern and clean. The staff is very friendly and accommodating. The price is good as well. I would recommend this hotel to anyone having to stay in the area.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2015

There are many things i can complain about this hotel. But i don't want to write down a whole novel so i just picked one thing that gave me question mark. Well, they have a shuttle bus which takes you anywhere within 2 miles. But it never shows up on time. I tried to take the bus 2 times during... More 

Was this review helpful? Yes 1
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello Zoloo B, Thank you for taking the time to share your frustration with our complimentary shuttle service. I apologize for the frustration you felt in waiting for the shuttle and please know that providing great service is what we strive for. We do our best to try and meet all guest requests when it comes to the shuttle and... More 

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