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All 8 Concord hotels

Crowne Plaza Concord

3.5 of 5 Hotel   |   45 John Glenn Drive, Concord, CA 94520
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Ranked #2 of 8 Hotels in Concord
A recent review
3 of 5 stars reviewed 5 days ago
Robert L North Hills
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201 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Hills
Top Contributor
276 reviews 276 reviews
22 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was working in Martinez, CA this past week and my colleagues and I stayed at the Crowne Plaza in Concord. The hotel is pretty spread out and, in my opinion, has seen better days. On the other hand, the staff was very friendly and efficient. We ate breakfast daily at Vineyard’s (the hotel’s restaurant) and it was very good,... More

Was this review helpful? Yes 1
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Robert L, Thank you for taking the time to provide this thoughtful review. We appreciate the high marks given to our incredible staff and are pleased that you enjoyed the comfort and cleanliness of our guest rooms. Thank you also for the feedback on our recently revamped Happy Hour offering that we feel provides an incredible value for our guests.... More

3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked with a credit card online, received a confirmation with specifics about the room and then when we arrived they didn't have a room for us and could not have shown any less concern. It was like trying to talk to robots. Plus there was a huge wedding reception in the same area as the lobby with deafening music... More

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Aaron O, General Manager at Crowne Plaza Concord, responded to this review

ziegfeld R, Thank you for sharing your concerns. I would like to follow up with you to appropriately address your concerns, but will need some additional information to do so. Please contact me via phone at 925-521-3780 or by e-mail at aolson@cpconcord.com I look forward to speaking with you. Best Regards, Aaron Olson General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

If you are looking for a great, friendly, comfortable, accommodating place to stay in Concord this is it. The staff is amazing and the food is unbelievable. The shuttle service is terrific and convenient. You will not be disappointed at this hotel!! I thoroughly enjoyed the stay, great job you are the best!

Was this review helpful? Yes 1
Top Contributor
139 reviews 139 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed July 29, 2014

If you need a place that is gives you easy access to San Francisco, without having to pay San Francisco hotel rates, this is a good choice. You can hop on BART and get to San Francisco, Walnut Creek, or Pleasanton. If you need to get to Napa, you are just 30 minutes away by car. The rooms are standard.... More

Was this review helpful? Yes 1
Walnut Creek, California
Top Contributor
60 reviews 60 reviews
48 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed July 20, 2014

Let's begin with the key to the appeal of this hotel: it is a nice, clean option that is affordably priced. If you can get checked in it is a great alternative to the nearby hotels which charge considerably more. I don't know if they have the ammenities of an Embassy Suites (breakfast in the morning and manager's reception in... More

Was this review helpful? Yes 1
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

SFWorld, Thank you for taking the time to provide such a thorough review and for choosing Crowne Plaza Concord for your recent visit. We are grateful for your positive remarks about the cleanliness, condition and comfort of our hotel. Please accept our apologies for the poor arrival experience you encountered. Starting our guests stay on a positive note is extremely... More

Ogden, Utah
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 19, 2014

My husband and I stayed here while visiting the San Francisco area for a wedding. We used some airline miles so our rate was extremely cheap. We chose this location because it was a LOT cheaper than staying anywhere in San Francisco and it turned out to be perfect. Overall this is a great hotel. The rooms are large and... More

Was this review helpful? Yes 1
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2014

Our vacation included a few days planned around SF, but we didn't realize how booked and pricey hotels would be for our planned dates in and around SF. Trying to find a good deal on a hotel, I use Priceline and it eventually led me to Concord, where I got a good deal on the Crowne Plaza. As others have... More

Was this review helpful? Yes 1
Naples, Florida, United States
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 4, 2014

On a trip to San Francisco, not too far to drive to get a great rate. The hotel is close to BART easy access to SF. Hotel has a courtyard with a pool, our room overlooked the pool which when lit at night was a good thing to look out on. They have plenty of free parking and WiFi. The... More

Was this review helpful? Yes 1
Oak Park, Illinois
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

We were interested in staying outside of San Francisco as we returned from Yosemite for a one night stay. We arrived before check-in time, but within a hour they arranged for two adjoining rooms. The public areas are spacious and welcoming. Various spaces to sit and chat or conduct business. The rooms were clean, comfortable and well maintained. The airport... More

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Los Angeles, California
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 19, 2014

Nice hotel and staff, rooms a bit on the older side but clean. Only thing that I noticed was housekeeping is a little slow in getting around to cleaning your room. Mine usually got the done around 2:30-3pm which is not terrible but not great. The Hotel is right next to an airport but don't let it deter you because... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear Jose G, Thank you for writing a candid review following your recent stay. We are very glad that you found our hotel clean and that you liked the amenities offered. As a valued guest, we appreciate you sharing your thoughts and concerns, and we most certainly welcome any opportunity to improve. Should your future travel plans bring you back... More

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Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Drive, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
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Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza

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