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Hilton Concord

Certificate of Excellence
GreenLeadersPlatinum level
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1970 Diamond Boulevard, Concord, CA 94520
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Hilton Concord
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Hilton Concord
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495 reviews from our community

Traveler rating
    213
    173
    51
    32
    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Novato, California, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have 2 small children and we checked in after 10pm. We had reserved and paid for a standard double room and they upgraded us to an executive suite for free. Most beautiful room. Felt like our wedding day, just with kids. We were headed to Waterworld the next day and the hotel is right next door.

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Reno, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, I've stayed there several times. This time however, even though I made my reservation 2 weeks in advance and checked in on-line the day before, I somehow received a handicap room. Goofy shower set-up and a sink counter that was about a foot wide. Just sayin.

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Kingston, Jamaica
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Convenient location to lots of Bay Area sites. Several restaurants and a mall across the street. Typical Hilton quality and service. One hour from the Oakland airport by car. I took the BART. Hotel shuttle to and from the Concord station. 1 hour and 10 minutes on a weekday afternoon when driving would have taken longer. Next time we won't... More 

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Cali
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

So not happy about this stay. I am a Hilton Honors member. I used the app to investigate and choose the quietest room. When I checked in I was told that room wasn't available (even though I was holding the confirmation) and in fact there were no rooms available on the quieter side of the hotel. I came for my... More 

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HiltonConcordCA, Front Office Manager at Hilton Concord, responded to this review

Please accept our sincere apologies for the difficulties you experienced with our Digital check-in. Our records indicate that the room you chose was unavailable due to the prior guest extending their stay unexpectedly. According to Hilton standards we are required to place you in a room comparable to the room you chose. We placed your reservation directly across the hall... More 

Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great location for a Bay Area vacation ... We spent time in SF, Oakland, Berkeley, and Napa, and this was a good central place to stay. Several decent restaurants within walking distance. Big plus: a 20+ mile bike/jog path right out the back door. And a clean, comfortable room, too. What else do you need?

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San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I just spend three nights in that hotel and it was one of the worst experiences I had. The first morning I woke up sewage came up the bathtub and the drains were clogged. When I complained they send someone up to fix it right away, which was nice. But then the room started smelling horrible and so bad, that... More 

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HiltonConcordCA, Front Office Manager at Hilton Concord, responded to this review

Sorry to hear that your experience was negative. The plumbing related issue is quite unfortunate to hear about, but it sounds like maintenance responded quickly and fixed the issue promptly. The hotel definitely does not have an ongoing plumbing issue, this was an isolated situation. Regretfully the power issue you mentioned was due to an electrical problem that did affect... More 

Fort Collins, Colorado, United States
Top Contributor
100 reviews 100 reviews
34 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here a couple of nights and was quite impressed with this property. First, it is extremely clean, from the grounds to the common areas to the rooms. Second, the staff was friendly, well trained and very professional. I liked my in-room pillow and inquired about it. I found out they will actually make one for you on-site using... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice and easy on and off freeway and back to Bart. Easy check in with Hilton Honors and easy check out with email receipt. Staff very courteous and valet parking very helpful. arrived late so did not eat and had to leave early so no breakfast.

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Reno, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Perfection. I was picked up at the BART station on time in a clean van with a very charming and welcoming driver. The hotel check in process was quick and easy. The hotel smells so good - maybe vanilla. My room was beautiful, clean and spacious. The restaurant/bar area had great food, customized to order. There was a guitar player... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Redding, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at the Concord Hilton very much. We only stayed one night but wished we could have stayed longer. The bed was very comfortable, and the pillows. We enjoyed our breakfast at the lounge that was on the same floor which was very nice. We stayed on the 10th floor. We usually stay with relatives when in... More 

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