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All 8 Concord hotels

Hilton Concord

3.5 of 5 Hotel   |   1970 Diamond Boulevard, Concord, CA 94520
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Ranked #1 of 8 hotels in Concord
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 3 days ago
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370 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Sacramento, California
1 review
2 of 5 stars Reviewed yesterday NEW

Our multi-billion dollar company planned a sales event here. There were a number of problems that we had to work through. For starters, it seemed the front desk team were new, not knowing how to help. One of our executives went to the front desk to speak with the General Manager - who was just a few feet away behind... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

After complaining following a late night after been kept awake from noise following a large party in the hotel and chaos at breakfast in the executive lounge. The supervisor on reception swiftly and calmly sorted all the issues out within 10minutes. Vouchers issued for breakfast in main dinning room, change of room and reduction in room rate for the previous... More

Review collected in partnership with Hilton Hotels & Resorts

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Top Contributor
83 reviews 83 reviews
44 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was friendly and professional. Very pleased with my room. In a great location with nearby restaurants and shopping. Bathroom is pretty small, yet nice and clean. Has onsite restaurant. Must pay for parking.

Was this review helpful? Yes 1
Sparks, Nevada
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is what you would expect from a higher end hotel. The room we had was clean and comfortable, albeit a bit small. It came with the expected amenities such as refrigerator and coffee maker and was a convenient location for us . If driving, expect to pay and additional $15.00 for self parking or $18.00 for valet. It's... More

Was this review helpful? Yes 3
Chiba, Japan
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It is better to use a train from San Francisco airpot to the Concord station (which is located near the hotel). You can pick up the shuttle bus to the hotel. The cost is about 10$. Taxi is about 200$. It is expensive!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
HiltonConcordCA, Front Office Manager at Hilton Concord, responded to this review

You make an excellent point and a very helpful comment for other travelers. BART Trains (Bay Area Rapid Transit) are by far the easiest, most inexpensive, most reliable, and green/eco-friendly way to get from SFO or OAK airports to Concord Station. Hilton Concord does provide complimentary shuttle service from Concord Station to the hotel. Visit BART.org for fares, time tables,... More

Atlanta, Georgia
Top Contributor
76 reviews 76 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was nice and clean. The bathroom wasn't overly large and the door was always in the way, but it was clean which is my first priority. The shower handle is one of those different ones you have to pull out on for water, then turn left or right for temperature, but they were nice enough to put a... More

Was this review helpful? Yes 2
17 reviews 17 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel placed us in a handicapped room, we asked to be moved but were told this was all that was available. It was grubby and had no bath. There were two double beds in the room, which was far too small to accommodate this amount of furniture. We are able bodied; I can't imagine how someone would navigate it... More

Was this review helpful? Yes 1
HiltonConcordCA, Front Office Manager at Hilton Concord, responded to this review

We're definitely sorry that you did not get the type of room you reserved. Please do come back and stay with us again in the future. Stop by the front desk and ask to speak with me, the front office manager. I'd like to personally make sure you're enjoying your stay the next time you're in the area. I'd like... More

Chico, California
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall we had a nice stay at this hotel. The rooms were big and modern, and the beds were very comfortable. They had a good pool. It is right next to an East Bay Regional Trail (Iron Horse Trail), so I was able to go for an early morning run and bike ride. Also, right across the street from several... More

Was this review helpful? Yes 1
Thousand Oaks, California
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

When we first checked in, everything appeared to be nice, including the staff at the check in desk. However, when we walked off the elevator for our room, (on the third floor) we were greeted with the sound of a yapping dog. Then we turned the corner to see we were the room immediately next to the elevator. I actually... More

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HiltonConcordCA, Guest Relations Manager at Hilton Concord, responded to this review

Cusegrad, we're truly sorry to hear that your experience was far from desirable. We are a pet friendly hotel, but typically most travelers have quiet and well-behaved pets. When you reported the issue to the front desk, it definitely should have been resolved for you quickly. As a result of your review, we've taken steps internally to make sure that... More

Milan, Italy
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean, the rooms were comfortable and warm. It was located about 50 minutes far from San Francisco city by Bart (which is the subway of the bay) Staff members were nice and sweet. There's a shuttle that brings you from the hotel to the Bart in about 5 minutes, and brings you back.

Was this review helpful? Yes 1
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Additional Information about Hilton Concord

Address: 1970 Diamond Boulevard, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Concord 3.5*
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Also Known As:
Hilton Concord Hotel Concord
Hilton Hotel Concord
Concord Hilton Hotel

138 photos of this hotel

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Pool/beach area (2)
Room/suite (5)
Hotel & grounds (3)
Videos (1)
View from room (1)
Bathroom (1)
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Room/suite (23)
Family/play areas (1)
Hotel & grounds (15)
Dining (20)
Pool/beach area (5)
Business center/function rooms (14)
Bathroom (2)
Other (40)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Hilton Concord is ideally located in San Francisco's East Bay making this hotel a great choice if you want to be near Walnut Creek and the neighboring Diablo Valley communities. Hilton Concord is minutes from the Concord BART station and provides free shuttle service round trip for our guests to BART. BART is an Eco-friendly & convenient way to get to San Francisco & Oakland airports, San Francisco City Center, Oakland, and numerous other Bay Area Destinations. Hilton Concord was completely renovated in 2012, so it's truly an amazing hotel! Featuring a beautiful lobby, fire-pit courtyard, technology lounge, outdoor pool & hot tub, Precor Fitness Center, Plate & Vine Restaurant, and crisp contemporary new guestrooms. Looking to upgrade? The hotel also has PURE™ allergy-friendly rooms and Executive Level guestrooms available for the most discriminating travelers. Hilton Concord has modern hi-tech meeting and banquet space. Host your next conference or reception in the Golden Gate Ballroom, which accommodates up to 950 guests in a beautiful and elegant setting. The Food & Beverage at Hilton Concord is incredibly good! Hilton Concord is a great place for a conference, family reunion, wedding, or any special event.In summary, Hilton Concord is a fantastic full-service hotel in a great location. The service, food, beverage, and amenities make the Hilton Concord the best hotel in the area! ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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