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Hilton Concord

3.5 of 5 1970 Diamond Boulevard, Concord, CA 94520
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Certificate of Excellence 2014
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Hilton Concord
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Hilton Concord
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446 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oakley
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

I have booked this hotel for our family reunion, we will have over 160 people coming to the reunion. I already put down 1500 for the event, so I can't back out now. My emails take forever to be returned and this hotel does not provide a hospitality room for the event. This is the first hotel that has never... More 

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pittsburgh
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent four nights here. The lobby and rooms are clean and well kept up. Our bed was comfortable and the room was well sized. We got the executive room which included breakfast and wine and snacks at night. All were tasty and well replenished during the serving hours. We found all of the employees to be nice and friendly.... More 

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concord, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Customer service is poor, the staff on the lobby is not friendly. when people make their reservation customer service should mention about the parking fees. This is like a hidden fee you only find out when you are already check in.

Review collected in partnership with Hilton Hotels & Resorts

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Thiensville, Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

So after almost a 5 hour flight from Wisconsin all my wife and I wanted was a decent meal and good bed to sleep in. We normally stay at the Hilton owned Embassy Suites in Walnut Creek every year (a great hotel for tourists) when we make this vacation trip but we thought we would give the Hilton in Concord... More 

Was this review helpful? Yes 3
Gilroy, California
Top Contributor
72 reviews 72 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here for a one night stay for a conference. Nice lobby, grounds and facility. Hotel room very modern and comfortable. Upgraded to the executive level and it was worth it for the breakfast that you receive in the executive lounge.

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Rancho Cucamonga, California
2 reviews
1 of 5 stars Reviewed 1 week ago

Hello I am a Hilton Honors Diamond member, and I have stayed at this property consistently Monday thru Thursday for a period of 4 month's. I was scheduled to fly in Monday January 19th, 2015, however, I was able to obtain this day off to celebrate Martin Luther King day. I called the hotel, and asked to change my reservation... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great facility to hold large events, the staff is very accommodating and the recent renovations to the hotel made the lobby, ballroom and guest suites extra special. Looking forward to many more events at this venue.

Review collected in partnership with Hilton Hotels & Resorts

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Antioch, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Just married; stayed there for two nights. We reserved an executive room which gives you access to the executive lounge. The lounge puts on a breakfast bar of sorts in the morning and has drinks (beer and wine) in the evening. The breakfast bar was pretty nice; eggs, potatoes, French toast, bagels, pastries, cereal, oatmeal, fresh fruit, OJ, coffee, milk,... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonConcordCA, Front Office Manager at Hilton Concord, responded to this review

Thank you for sharing your comments about Hilton Concord. Sounds like you had an overall great stay, so we hope you'll come stay again and maybe we can earn at least 4 star rating from you, as three seems a bit low given that you're review was predominently complimentary! We will be looking into the stain, that you for bringing... More 

San Diego, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This is a decent hotel with the standard Hilton quality. This is an older building but it has newer upgrades making it better. Location is good with food nearby. Parking is paid - kind of a bummer. Self parking was $15 but for $3 more you can have valet. Valet service was good.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonConcordCA, Guest Relations Manager at Hilton Concord, responded to this review

Valet is definitely a great service option, glad you enjoyed it! We're thankful for your review and most certainly would love to have you stay with us again. Perhaps next time we can exceed your expectations and earn a 5 star rating! More 

Orange, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I do really love this place I can't complain about the price but I do on cleaning crew I can't believe how their mirrors looks like btw I was on vacation no supervising lol great place to stay great it if you are planning to go to San Francisco or napa just in between

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Additional Information about Hilton Concord

Address: 1970 Diamond Boulevard, Concord, CA 94520
Phone Number:
Location: United States > California > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Concord 3.5*
Number of rooms: 329
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Also Known As:
Hilton Concord Hotel Concord
Hilton Hotel Concord
Concord Hilton Hotel

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