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Clarion Hotel

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1050 Burnett Avenue, Concord, CA 94520
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Clarion Hotel
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Clarion Hotel
Clarion Hotel
Clarion Hotel
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84 reviews from our community

Traveler rating
    7
    17
    18
    14
    28
See reviews for
20
15
1
33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
  • All months
    (84)
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    (11)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (14)
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1 review
5 of 5 stars Reviewed 1 week ago

i like this hotel. it>s fun to stay. 2 steps away airport. parking space, so all my friends can always get here and park with no problem. restaurant is nuce, but small, but the same time tasty and in bar i had a lot of fun. i suggest

Was this review helpful? Yes
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Have some fun, Thank you for sharing your recent experience here at the Concord Clarion. We do appreciate your business and look forward to your return. I am not sure if you were able to enjoy our newly remodeled fitness center, however, that is a good alternative if we are experiencing bad weather during your stay. We hope to see... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

ok, am here for the third time. i's getting better! am telling you! last time i visited (November 2014) it was other owner, that's what new person in charge! Great feater that i came back and met my favorite guys there. am happy good chenges strts to provide. They did a lot of updates. Last time i brought my friends... More 

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Missouri
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The key to staying here, is to make sure you are in the Tower rooms. They are clean and updated. - Good Shower - Flat Screen TV - Spacious rooms - Several restaurants within walking distances. (Less then 1/2 mile) For runners: .51 miles down Diamond Blvd, is a paved running trail (Iron Horse Regional Trail see Pic). If you... More 

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Mary Ann R, General Manager at Clarion Hotel, responded to this review

Good Room/Good Running, Thank you for sharing your comments. We appreciate that your recent stay was pleasant. We hope to see you soon. Sincerely, More 

Port Alberni, Bc
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I always book direct with Choice Hotel direct so I know what sort of room to expect. In this case, I wanted one with interior corridors in the newer Tower section. My room was nice and spacious and everything worked. Very clean room with no odour either in the room or the corridor. The breakfast buffet was $8 each but... More 

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Mary Ann R, Manager at Clarion Hotel, responded to this review

Thank you for taking the time to add your recent review regarding the Concord Clarion. As we continue to improve, our staff does appreciate your positive reviews. I do apologize that the pool was not in order, we are working to improve that before the Summer arrives. We are also looking forward to the many positive changes to our breakfast,... More 

Vancouver, Washington, United States
Top Contributor
76 reviews 76 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 13, 2015

I have stayed at this hotel prior and was shocked this time when I was assigned a room with an exterior entrance that was extremely noisy. I'm a light sleeper and was given a room on the parking lot and next to the elevator even though I had requested a quiet room. The carpeting was so dirty and stained in... More 

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Mary Ann R, Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your recent stay was not pleasant. We have hired an outside contractor to clean all of our exterior corridor guest rooms to ensure that your room is fresh and clean. Our staff is working diligently to improve the quality of the hotel, and we are excited to see the many positive changes to the hotel.... More 

Top Contributor
189 reviews 189 reviews
142 hotel reviews
439 helpful votes 439 helpful votes
2 of 5 stars Reviewed February 2, 2015

We only stayed here because every other hotel in the area was booked out. Its officially a 3*, Priceline list it as 2.5 but honestly it struggles to meet even that rating. Karen was friendly and helpful but took an age to check us in. The $200 credit card pre authorisation for a hotel of this standard is shocking. The... More 

Was this review helpful? Yes
Mary Ann R, Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your recent stay with our hotel did not meet your expectations. As our rooms are a bit dated, our staff has been working to improve many of the previous challenges. We are excited about our guest rooms improving, along with our food and beverage service. We hope that you will allow us another chance in... More 

Los Angeles, California
Contributor
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 24, 2014

The rooms are much nicer and quieter in the tower. Staff are lovely and go out of their way to be warm and friendly. Join the Clarion loyalty program (it's free) and you can have a free breakfast. Breakfast is a hot buffet and a great way to start the day. Also prices for this hotel have been consistently the... More 

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Spanaway, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 6, 2014

Only stay here if it's an absolute must. They never have fridge/microwave rooms (who doesn't have those rooms these days - get with the times!!!) the customer service is horrid and they nickel and dime their customers for EVERYTHING!!! We stay all over this area for work and only stay here if everything else is booked. We have not had... More 

Was this review helpful? Yes 3
London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 30, 2014

We stayed here on the 20th September following a day at Six Flags Discovery Kingdom on our way to San Francisco. We booked this hotel because it offered double queen rooms and the option of a roll-away bed (which had requested at the time of booking). However, upon arrival and before even asking we were told that unless one had... More 

Was this review helpful? Yes 1
Sacramento, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

The room was old and smelled like smoke. Not the best place to stay. Didn't like being on the outside near all the traffic and street noise. Just an average place but the price was good. It was clean I have to say.

Was this review helpful? Yes 1
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