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Clarion Hotel

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1050 Burnett Avenue, Concord, CA 94520
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Clarion Hotel
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Clarion Hotel
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Clarion Hotel
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87 reviews from our community

Traveler rating
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    20
    14
    28
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Modesto, California
Contributor
20 reviews 20 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I came early, the older lady checked in someone then when i walked up she said there was nothing till 3pm. She didn't even ask a maid if anything was available yet. She left and the young man, emotiom (something like that), filled her spot and he was able to find a room ready, was nice, friendly, exactly what i... More 

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Costa Mesa, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Dated, even in the "newer tower rooms". Pillows and bed are comfortable. Carpet and furniture in my room had weird stains. Nice black out curtains. Quiet rooms with tons of parking (at least during my stay). Wifi sucks; able to connect but no actual data being transmitted. 24 hour front desk. Seems to have pretty good amenities - pool, gift... More 

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Mary Ann R, General Manager at Clarion Hotel, responded to this review

I am sorry that your recent stay with us did not meet your expectations. We continue to improve our hotel and are replacing our old worn carpet. Our hotel is a non-smoking hotel with a designated smoking area for our smoking guests. We recently renovated our fitness center. I am interested to hear if you feel we need additional equipment.... More 

Moraga, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here out of necessity. The front desk staff was friendly and welcoming. Room was dated, carpets need replacing. Carpet at exits to elevators are in dyer shape. Bathrooms are small. Room smelled smoky even though this is a non-smoking property. They do provide some amenities which was nice. The bed was very comfortable. That is the most redeeming... More 

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Mary Ann R, General Manager at Clarion Hotel, responded to this review

It's Ok, Thank you for your business. We appreciate your comments. As we continue to improve the quality of the hotel, we hope you will return. If you wish to talk with me personally, please feel free to contact me at the hotel directly. We hope that you allow us another chance in the future. Sincerely, More 

1 review
5 of 5 stars Reviewed March 20, 2015

i like this hotel. it>s fun to stay. 2 steps away airport. parking space, so all my friends can always get here and park with no problem. restaurant is nuce, but small, but the same time tasty and in bar i had a lot of fun. i suggest

Was this review helpful? Yes
Mary Ann R, General Manager at Clarion Hotel, responded to this review

Have some fun, Thank you for sharing your recent experience here at the Concord Clarion. We do appreciate your business and look forward to your return. I am not sure if you were able to enjoy our newly remodeled fitness center, however, that is a good alternative if we are experiencing bad weather during your stay. We hope to see... More 

2 reviews
4 of 5 stars Reviewed March 19, 2015

ok, am here for the third time. i's getting better! am telling you! last time i visited (November 2014) it was other owner, that's what new person in charge! Great feater that i came back and met my favorite guys there. am happy good chenges strts to provide. They did a lot of updates. Last time i brought my friends... More 

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Missouri
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

The key to staying here, is to make sure you are in the Tower rooms. They are clean and updated. - Good Shower - Flat Screen TV - Spacious rooms - Several restaurants within walking distances. (Less then 1/2 mile) For runners: .51 miles down Diamond Blvd, is a paved running trail (Iron Horse Regional Trail see Pic). If you... More 

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Mary Ann R, General Manager at Clarion Hotel, responded to this review

Good Room/Good Running, Thank you for sharing your comments. We appreciate that your recent stay was pleasant. We hope to see you soon. Sincerely, More 

Port Alberni, Bc
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 6, 2015

I always book direct with Choice Hotel direct so I know what sort of room to expect. In this case, I wanted one with interior corridors in the newer Tower section. My room was nice and spacious and everything worked. Very clean room with no odour either in the room or the corridor. The breakfast buffet was $8 each but... More 

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Mary Ann R, Manager at Clarion Hotel, responded to this review

Thank you for taking the time to add your recent review regarding the Concord Clarion. As we continue to improve, our staff does appreciate your positive reviews. I do apologize that the pool was not in order, we are working to improve that before the Summer arrives. We are also looking forward to the many positive changes to our breakfast,... More 

Vancouver, Washington, United States
Top Contributor
76 reviews 76 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 13, 2015

I have stayed at this hotel prior and was shocked this time when I was assigned a room with an exterior entrance that was extremely noisy. I'm a light sleeper and was given a room on the parking lot and next to the elevator even though I had requested a quiet room. The carpeting was so dirty and stained in... More 

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Mary Ann R, Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your recent stay was not pleasant. We have hired an outside contractor to clean all of our exterior corridor guest rooms to ensure that your room is fresh and clean. Our staff is working diligently to improve the quality of the hotel, and we are excited to see the many positive changes to the hotel.... More 

Travelers are raving about these Concord hotels

Top Contributor
195 reviews 195 reviews
146 hotel reviews
459 helpful votes 459 helpful votes
2 of 5 stars Reviewed February 2, 2015

We only stayed here because every other hotel in the area was booked out. Its officially a 3*, Priceline list it as 2.5 but honestly it struggles to meet even that rating. Karen was friendly and helpful but took an age to check us in. The $200 credit card pre authorisation for a hotel of this standard is shocking. The... More 

Was this review helpful? Yes
Mary Ann R, Manager at Clarion Hotel, responded to this review

Dear Guest, I apologize that your recent stay with our hotel did not meet your expectations. As our rooms are a bit dated, our staff has been working to improve many of the previous challenges. We are excited about our guest rooms improving, along with our food and beverage service. We hope that you will allow us another chance in... More 

Los Angeles, California
Contributor
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 24, 2014

The rooms are much nicer and quieter in the tower. Staff are lovely and go out of their way to be warm and friendly. Join the Clarion loyalty program (it's free) and you can have a free breakfast. Breakfast is a hot buffet and a great way to start the day. Also prices for this hotel have been consistently the... More 

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