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All 8 Commerce hotels

Crowne Plaza Los Angeles - Commerce Casino

3.5 of 5 Hotel   |   6121 East Telegraph Road, Commerce, CA 90040
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Ranked #2 of 8 hotels in Commerce
A recent review
3 of 5 stars Reviewed December 16, 2013
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94 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Los Angeles - Commerce Casino
See the most recent reviews
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 16, 2013 via mobile

Stayed one night as a family when traveling through LA and was ok but wouldn't recommend a longer stay unless you are staying to play the tables. Room was ok and very clean and we used valet parking as it was closer then self parking. Couldn't visit the sports bar as it was in the casino and we had a... More

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IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear BrianE1969, Thank you for leaving us comments about your recent stay. It is nice to know that you found our rooms to be clean and adequate. We truly hope the next time your travels bring you back to the area you choose us again for your travel needs! Regards, Pam G Case Manager IHGCare More

Los Angeles, California, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 15, 2013

I have had the pleasure of staying at this property numerous times over the past year, and it was as it usually is, absolutely awesome in every way but one. Unfortunately, the one area is most important to me, and until the hotel can correct this serious deficiency, sadly, it will prevent me from returning. The internet service was the... More

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Indianapolis, Indiana, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 4, 2013

Please stay somewhere else, unless all you want is a casino. This hotel was black and white - either excellent or terrible. First, parking. It truly seems as though this is a valet parking lot with a hotel as an afterthought. You will not find a place to park, and please make sure your luggage is up to your room... More

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IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Dan M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have... More

Madison Heights, Michigan
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2013

A friend and I stayed here in October 2013. We had a great time. The room (two beds, non-smoking) was quite clean, the bathroom very clean, the beds, comfortable, The floor was general very quiet. Food in the Arena Sports Bar was delicious and relatively inexpensive. Valet parking was handled quickly, and the charge was cheap ($5.00 nightly). The hotel... More

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San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2013

This hotel is okay, but in need of renovation. The furniture in the room is quite outdated. The lighting in the bathroom is horrible. Self parking is quite a walk from the hotel entrance (it's off to the side closer to the casino). Since we were only here to sleep for the night, we didn't mind too much, but these... More

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cpccla, Sales Coordinator at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Our ownership understands the importance of keeping guest rooms updated and will be investing $$$ to ensure that our guest rooms are updated in 2014. We sincerely hope that on your next visit to Los Angeles that you will again stay with us. We would then be very happy to show you a sample mock-up of an updated guest room.... More

Laguna Beach, California
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2013

I would say this is good hotel especially if you like playing poker it has it all available. I do not play poker but I was amazed to see those rooms full with players. Entertaining. Rooms are quiet and clean. This is what you expect from a hotel. LOVE THE PILLOWS!

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cpccla, Social Media Personnel at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Even though you do not play poker we are glad you were able to check out the adjacent casino which can be very entertaining and is very busy during tournament times. It was nice to hear that you enjoyed our guest rooms and our pillows. Our hotel pillows are part of our "Sleep Advantage" bedding which our hotel guests love.... More

Las Vegas, Nevada
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 25, 2013

First time visit to property. I wasn't sure what to expect, as this was my first time visiting the property and staying at a Crowne Plaza hotel. High marks for both. The hotel and the casino offer accommodation on par with Las Vegas...if you are there to play poker. The poker gaming options don't get any better. The poker room... More

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cpccla, Sales Coordinator at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Thank you for posting a review on your experiences here at our property. It sounds like you had a good experience for your first time visit in our casino and that you also enjoyed your stay. Thank you for your thoughtful comments on our friendly employees as we get numerous nice compliments from our guests. We will make sure your... More

Blue Springs, Missouri
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 17, 2013 via mobile

A 4 hour delay in Denver, arrived at the hotel @ 3AM. Was greeted by name as I had called from Denver to alert of the late arrival. Nice room, clean, kind of up to date. I imagine iron ( for clothes ) theft is high in Los Angeles. This was the 2nd IHG in the LA area I have... More

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Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2013

Took a room there to be near a conference and caught it on a good week--there was lots of activity but there are many rooms, so it must still have been undersold--and found it a good value. Due to the casino which is immediately adjacent to the hotel lobby, running non-stop, many food and beverage outlets are open 24/7 as... More

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Noida, India
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 26, 2013

We Stayed here for two nights. A quiet place with good rooms . The check in was quick. the room was o.k. The breakfast was a surprise. No ham , no bacon, no sausage, no non veg fair. No cheese either. Really surprised. This really put us off. It has a casino. Surprisingly even though the casino was full, very... More

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IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear rajeev_kanwara, Thank you for your feedback regarding your recent visit at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service you have received at check in. I am truly sorry to hear that the breakfast served during your... More

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Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Los Angeles - Commerce Hotel
Crowne Plaza Commerce
Crowne Plaza Los Angeles
Address: 6121 East Telegraph Road, Commerce, CA 90040
Phone Number:
Location: United States > California > Commerce
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Commerce
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Los Angeles - Commerce Casino 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more   less 
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