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Crowne Plaza Los Angeles - Commerce Casino

3.5 of 5 6121 East Telegraph Road, Commerce, CA 90040
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Crowne Plaza Los Angeles - Commerce Casino
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Crowne Plaza Los Angeles - Commerce Casino
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128 reviews from our community

Traveler rating
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    28
    9
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
1 review
3 of 5 stars Reviewed today NEW

below average front desk staff really put me off about this hotel. the actual building starts to take shape as the renovation nearlly completed. the valet parking service is excellent for the price they asked for.

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Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there only for one night, just for shopping at citadel. It's very near to citadel outlets, they have a shuttle as well and the rooms are very comfy, with a stylish corridor. Breakfast is not provided but you can find everything downstairs. The best part is the rooms.

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Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Jyothi; Thank you for your recent review from Trip Advisor. I am glad that we were able to make your stay, a great stay. We look forward your next visit at the Crowne Plaza @ Commerce Casino More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Outside of hotel being renovated. Pool and jacuzzi were "closed" probably due construction - was not listed on their website nor told upon check-in and was very disappointed when we attempted to access it. The manager did give us a credit towards our first night stay only. The beds are EXTREMELY FIRM - we did not have a good night... More 

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Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Pairofshues; Thank you for your review at Trip Advisor. I want to apologize for the bad experience you recently had with our pool not being in service at this time. Due to renovations It is still closed, but we hope to see you in the near future and hope to make your future stay, a better stay. More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Rooms recently renovated. Sports bar food mediocre. Outside under renovations, valet parking difficult. Rooms pretty nice. If you do not mind the casino crowd, not to bad. Get the room on hotwire to get a decent rate.

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Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Todd; Thank you for taking the time to rate us on Trip Advisor. Renovation of the entrance is almost finish and I want to apologize for the inconvenience. We hope to see you back soon and I hope your next visit will be nothing but a great experience. More 

Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here from Jan 4 - Jan 6th, for a girls trip with my two best friends. From the moment we arrived we were treated with the utmost kindness and respect. The Valet drivers, were friendly and explained the whole process of using valet. From there we were checked in by Mike, and he was probably the nicest front... More 

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Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Stella; Thank you for taking the time rating us at Trip Advisor. I am happy to hear that we made you feel home away from home. We look forward for your next visit and we will make sure of making your stay at our hotel, an exceptional stay. More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed n a newly renovated room much improved since renovation. Front desk staff were extremely helpful and nice. If you have to stay in this area of LA (which is not the nicest) this is a great choice for a hotel.

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Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Kieran H; Thank you for taking the time to rate us at Trip Advisor. I am glad that your recent stay with us was an enjoyable one and that we were able to accommodate your needs. Once and again thank you and we hope to see you back soon. Giovanni Machon-Direcor of Rooms More 

Sunnyvale, California
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: Situated on exit in S-N on I5. Location (20 miles in I5 N to Kodak Theatre, 22 miles in I5 N to Universal, 18 miles to Disneyland, Anaheim in I5 S, 110 miles to Sea World, San Diego in I5 S) Complimentary breakfast and evening beverages provided for rooms at 8th and 9th floors. Room Tips: Better to take... More 

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Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear anirbanmisra; Thank you for taking the time to rate us on Trip Advisor on your recent stay with us. I am also glad that you had a great experience while staying with us. We hope to see you again in the near future. Giovanni Machon-Director of Rooms. More 

Ottawa, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 16, 2014

Arrived late and hotel was quite, 2$ valet was worth every penny instead off parking in very large casinon parking and lugging around in the rain! The casino is just off the large lobby and resturent. Night manager was very helpful and courteous as he check me in from his desk. He insisted i have a seat and made sure... More 

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Rosebud, Australia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

This was our 1st time overseas and the hotel filled our needs for our stay in LA. The room was comfortable and clean and the staff very friendly and helpful to our questions. Yes there were renovations at the time, but they weren't noticeable from our room and they didn't continue into the night. The Sportsbar downstairs served a very... More 

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Coarsegold, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 20, 2014

I was contacted and made a quick trip for business and called them at 11pm for a 2am arrival, they not only were courteous but they knew I was very tired and did everything they could to make the successful 6 hours of sleep my best. They parked my car for ONLY $2, they grabbed my bags, they made sure... More 

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Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Address: 6121 East Telegraph Road, Commerce, CA 90040
Phone Number:
Location: United States > California > Commerce
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Los Angeles - Commerce Casino 3.5*
Number of rooms: 190
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Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Commerce

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