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All 7 Commerce hotels

Crowne Plaza Los Angeles - Commerce Casino

3.5 of 5 Hotel   |   6121 East Telegraph Road, Commerce, CA 90040
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Ranked #2 of 7 hotels in Commerce
A recent review
5 of 5 stars reviewed 2 days ago
akidcagal Central Coast California
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110 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Central Coast California
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I felt extremely welcomed from the time we drove up to the curb at valet (which only costs $2.00 per day and has in and out privileges !), The bellman was right there offering to help us as well. The front desk people were very helpful and pleasant and were even able to accommodate my requests as we showed up... More

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

They charged us $140 a night to stay, which i wouldnt of minded.... but it wasnt until after we payed for a week, they told us they was doing improvements on the hotel and it might be a bit noisey.... it was the stay from hell!! everyday for a week they were drilling at 6am in the morning there was... More

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Travelers are raving about these Commerce hotels

Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This review is about the casino experience only. First off, every bet you place requires at least $1 as a "fee" to gamble here. So yes, every hand you play in black jack, baccarat, 3 card poker etc costs $1. Also, every table game has a person who sits at either first or third base with a huge pile of... More

Was this review helpful? Yes 1
Bemidji, Minnesota
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were looking for a last minute room. Called main number for crowne plaza- told it was full. I called hotel direct and was able to get a room. Room was clean and spacious - strong chemical smell through out hall ways of hotel. Husband loved poker room. We loved sports bar and amazing Chinese restaurant. Pool closed for remodeling.... More

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 27, 2014

This hotel was pretty reasonable in price compared to other big hotels nearby. It was dated and is currently being refurbished. The noise woke us at 6am. Not bad for a one night stop, close to shopping at the Citadel, casino downstairs if thats your thing. The Chinese restaurant was a good feed. Service at check in was helpful and... More

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Commerce6121, Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Fraser T Thank you for taking your time to write a comment, we thank you for understanding our renovation in our property. We apologized for the construction noise that started at 6:00 am, it should have started at 7:00 am so we will make sure to talk to our construction team about that. We are glad you enjoy one... More

Calgary, Alberta, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 21, 2014

This hotel has all the amenities needed for most travellers, whether business or family. The hotel is undergoing some internal and external renovations and while I was there the pool and the upper 2 floors were unavailable. I booked my room through Priority Club using points and I was not informed of the work being done. Because of the work... More

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Commerce6121, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Gary, Thank you for your most recent stay with Crowne Plaza –Los Angeles Commerce Casino. We are very sorry to hear you were not informed about the hotels renovation. Our renovation will soon be completed, hopefully you and your family can come in the near future and see our new rooms. We are pleased to hear our staff was... More

melbourne
Contributor
19 reviews 19 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 14, 2014

Very disappointed by this hotel. Old, tired and poorly cleaned/maintained. Walls in elevater lobby's and halls were banged up and covered in marks and dirty hand prints etc. 2-3 star at best. Eating in lobby bar was a big mistake for us, with two of three meals well below what should be expected. Mushroom risotto should have mushroom in it,... More

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Commerce6121, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

I am sorry to hear that your stay has been less than satisfactory due to the hotel condition. Your comments will be passed to the appropriate department for necessary improvements. We are currently under renovation to all our guest rooms with a modern enhancement. We hope we have the opportunity in the future to provide you with a better experience.... More

Overland Park, Kansas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2014

Went to spend my 4th of July weekend here, very disappointed and unacceptable service. Worst service ever! I prepaid for the hotel through hotels.com, once arrived they said they do not have the room that I reserved in advance which was $158/nt with Jacuzzi, they told me they cannot do anything told me to call hotels.com. Hotels.com finally got me... More

Was this review helpful? Yes 1
Portland, Maine
Top Contributor
150 reviews 150 reviews
136 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed July 4, 2014

I have stayed at this property in the past. Sadly, because of circumstances with this visit, I will not stay again. If my business brings me to Commerce, I will stay at the Doubletree just down the road. For this particular stay, lets start with the "pros." ... Staff at desk were pleasant. Mae (I'm not sure if I have... More

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IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Eulalia_3, Thank you for writing a detailed review of your experience. It makes us happy to read that after some initial issues with the room accommodation, these were all sorted out and addressed accordingly. Your feedback regarding the cleanliness of the room and and front desk service is highly appreciated. On the other hand, it is regrettable that the... More

Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed June 25, 2014

The staff were very friendly as were the patrons, my husband and I spent one night here after hearing it was the largest card room in the world and wanting to learn how to play cards seeing we were in the area. Not only were we taught properly by the staff but they bent over backwards to make sure our... More

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Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Address: 6121 East Telegraph Road, Commerce, CA 90040
Phone Number:
Location: United States > California > Commerce
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Los Angeles - Commerce Casino 3.5*
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Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Commerce

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more   less 
Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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