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Holiday Inn Express Colton

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2830 South Iowa Avenue, Colton, CA 92324
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Holiday Inn Express Colton
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65 Reviews from our TripAdvisor Community

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Traveler rating
    19
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    12
    6
    9
See reviews for
23
5
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24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beverly Hills
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

This property is a horrible location in the middle of no where and near nothing. The front desk staff, particularly Jeanette and Sunny, are rude and discourteous. The hotel has a stale stench throughout and the rooms, although large, are outdated. The carpet throughout is lifted. The staff refuses to assist with basic matters with how to find various shopping... More 

Was this review helpful? Yes 1
California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

I spent one night in the hotel. It was OK, and the location right on the freeway was nice. I believe this hotel was probably a conversion of another brand, as it didn't really feel like a Holiday Inn Express. Truckers hanging in the lobby watching TV and outside smoking, lots of noise, no hotel clerk manning the lobby making... More 

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Los Angeles, California, Usa
Level Contributor
139 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is an ok hotel, room is clean, but have a little bit smell. Front desk very friendly, free breakfast. If book on line, in US$ 80 to 100 range. Next door have fast food Jack in the box, gasoline station, gasoline price is good, suggest fill up here. WIFI is ok. swimming pool, free coffee all day long.... More 

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Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located right off the major freeway, making it convenient to get wherever you're going. There was a lot road construction going on, but that didn't seem to deter us too much. The staff was very friendly, and the rooms were clean as we have come to expect from all holiday inns. Definitely recommend this hotel everyone.

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Melbourne, Australia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel before. The first time they ran $50 pre-approvals 8 times on my card. I had to get them to remove them. When I returned this time I gave them a $250 cash deposit - which seemed very high for a 2-star hotel. When I went to check out they refused to give me my... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review

Dear AndrewCrawford1969, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to deliver... More 

Travelers are raving about these Colton hotels

Strasburg, Colorado
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 11, 2015

This hotel is older, and in need of some updates. The neighborhood was a little run down. However, it was very clean and the staff was extremely helpful and pleasant. The beds and pillows were comfortable. For the most part, the room was pretty quiet. Really the only sound heard was the loud banging of other doors. The doors did... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review

Dear raseo, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is our pleasure to hear that you were satisfied with the excellent staff, cleanliness, breakfast selection and comfortable pillows.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 12, 2015 via mobile

This particular Holiday Inn had very good customer service, room service, and cleanliness. I highly recommend this hotel. During check out and check in the staff was very very friendly and ready to help with anything that was needed.

Was this review helpful? Yes 1
GM_HIECOLTON, General Manager at Holiday Inn Express Colton, responded to this review

Dear rflmng, Thank you for your kind words regarding the staff. I am so glad that your stay was great, and we look forward to welcoming you on your next visit to the Holiday Inn Express Colton-Riverside North! Cheers! Travis N. General Manager More 

Hammond, Louisiana
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 9, 2015

Every single person at the front desk and free breakfast over the course of our 5 day trip was exceedingly friendly. The room was clean every day. Room 236 has a view of the tiny pool and hot tub. There was no storage space in the bathroom. Even though we checked in as a family of 4 every day the... More 

Was this review helpful? Yes 1
GM_HIECOLTON, General Manager at Holiday Inn Express Colton, responded to this review

Dear NatureMomma, Thank you for reviewing your stay! I'm so glad that all the staff were friendly and provided excellent customer service during your stay. I will have maintenance check on the issues you encountered during your stay so that it does not happen to any other guests. The warning sign you mentioned is a requirement of all businesses in... More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 1, 2015 via mobile

HIE - Colton, I understand you are planning to renovate your hotel. Just close and do it now! I was welcomed by signs in the parking lot warning the hotel was not responsible for theft. Great message! I also like the strip club billboard in front of the hotel. That was followed up by a few guys smoking weed in... More 

Was this review helpful? Yes 1
GM_HIECOLTON, General Manager at Holiday Inn Express Colton, responded to this review

Dear Tgsd, Thank you for taking the time to review your recent stay with us. I have sent you a private message to gather additional details regarding some aspects of your stay. Thank you for choosing the Holiday Inn Express Colton-Riverside North for your lodging needs, and we do hope to see you again after the renovations have been completed.... More 

Peru, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 24, 2015

This was my fourth year in a row that I stayed here. The Guest Service was great. The rooms are always clean. The housekeeping staff are always friendly and the breakfast bar girl always kept the food stocked and hot. I never have any complaints. It's an older hotel but it's kept clean and again the staff is very friendly.... More 

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