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Holiday Inn Express Colton

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2830 South Iowa Avenue, Colton, CA 92324
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1 room 1 guest
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Holiday Inn Express Colton
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66 Reviews from our TripAdvisor Community

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Traveler rating
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    12
    6
    9
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23
5
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24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (66)
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    (21)
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All months
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in Colton for 5 nights at the holiday inn. The rooms and hotel grounds were clean. The little fitness centre was good for a quick workout although the bike had no power. Breakfast was pretty good, lots to choose from. Jack in the box and service station close by which was handy.

Was this review helpful? Yes 1
Beverly Hills
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 26, 2015

This property is a horrible location in the middle of no where and near nothing. The front desk staff, particularly Jeanette and Sunny, are rude and discourteous. The hotel has a stale stench throughout and the rooms, although large, are outdated. The carpet throughout is lifted. The staff refuses to assist with basic matters with how to find various shopping... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review

Dear lusciouslee, Thank you so much for sharing your experience from your recent stay with us. We would like to apologize for the inconvenience you had with the overall condition of our hotel and the service provided by our staff. We would like to follow up on this situation that is why we have sent you a private message to... More 

Travelers are raving about these Colton hotels

California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 26, 2015

I spent one night in the hotel. It was OK, and the location right on the freeway was nice. I believe this hotel was probably a conversion of another brand, as it didn't really feel like a Holiday Inn Express. Truckers hanging in the lobby watching TV and outside smoking, lots of noise, no hotel clerk manning the lobby making... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review

Dear ritteh, We appreciate your time in writing this review. We are glad to hear that your overall stay was to your satisfaction. On the other hand, we apologize for any inconveniences you faced due to some service inconsistencies upon check-in. We consistently strive to meet and exceed our guests' expectations and your comments will certainly help us achieve this... More 

Los Angeles, California, Usa
Level Contributor
152 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 24, 2015

This hotel is an ok hotel, room is clean, but have a little bit smell. Front desk very friendly, free breakfast. If book on line, in US$ 80 to 100 range. Next door have fast food Jack in the box, gasoline station, gasoline price is good, suggest fill up here. WIFI is ok. swimming pool, free coffee all day long.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review

Dear Mike W, Thank you for taking the time to share your experience during your past stay. I am delighted to hear that you found our hotel staff friendly. However, I sincerely apologize for any inconvenience the unusual smell may have caused you. Rest assured that your comments will be considered for our improvement and to ensure we continuously give... More 

Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 8, 2015

This hotel is located right off the major freeway, making it convenient to get wherever you're going. There was a lot road construction going on, but that didn't seem to deter us too much. The staff was very friendly, and the rooms were clean as we have come to expect from all holiday inns. Definitely recommend this hotel everyone.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed July 5, 2015

I have stayed at this hotel before. The first time they ran $50 pre-approvals 8 times on my card. I had to get them to remove them. When I returned this time I gave them a $250 cash deposit - which seemed very high for a 2-star hotel. When I went to check out they refused to give me my... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review

Dear AndrewCrawford1969, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to deliver... More 

Strasburg, Colorado
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 11, 2015

This hotel is older, and in need of some updates. The neighborhood was a little run down. However, it was very clean and the staff was extremely helpful and pleasant. The beds and pillows were comfortable. For the most part, the room was pretty quiet. Really the only sound heard was the loud banging of other doors. The doors did... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review

Dear raseo, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is our pleasure to hear that you were satisfied with the excellent staff, cleanliness, breakfast selection and comfortable pillows.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 12, 2015 via mobile

This particular Holiday Inn had very good customer service, room service, and cleanliness. I highly recommend this hotel. During check out and check in the staff was very very friendly and ready to help with anything that was needed.

Was this review helpful? Yes 2
GM_HIECOLTON, General Manager at Holiday Inn Express Colton, responded to this review

Dear rflmng, Thank you for your kind words regarding the staff. I am so glad that your stay was great, and we look forward to welcoming you on your next visit to the Holiday Inn Express Colton-Riverside North! Cheers! Travis N. General Manager More 

Hammond, Louisiana
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 9, 2015

Every single person at the front desk and free breakfast over the course of our 5 day trip was exceedingly friendly. The room was clean every day. Room 236 has a view of the tiny pool and hot tub. There was no storage space in the bathroom. Even though we checked in as a family of 4 every day the... More 

Was this review helpful? Yes 2
GM_HIECOLTON, General Manager at Holiday Inn Express Colton, responded to this review

Dear NatureMomma, Thank you for reviewing your stay! I'm so glad that all the staff were friendly and provided excellent customer service during your stay. I will have maintenance check on the issues you encountered during your stay so that it does not happen to any other guests. The warning sign you mentioned is a requirement of all businesses in... More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed March 1, 2015 via mobile

HIE - Colton, I understand you are planning to renovate your hotel. Just close and do it now! I was welcomed by signs in the parking lot warning the hotel was not responsible for theft. Great message! I also like the strip club billboard in front of the hotel. That was followed up by a few guys smoking weed in... More 

Was this review helpful? Yes 1
GM_HIECOLTON, General Manager at Holiday Inn Express Colton, responded to this review

Dear Tgsd, Thank you for taking the time to review your recent stay with us. I have sent you a private message to gather additional details regarding some aspects of your stay. Thank you for choosing the Holiday Inn Express Colton-Riverside North for your lodging needs, and we do hope to see you again after the renovations have been completed.... More 

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