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All 7 Colton hotels

Hampton Inn & Suites Colton/San Bernardino

2.5 of 5 Hotel   |   250 North 9th Street, Colton, CA 92324
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Ranked #1 of 7 Hotels in Colton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
dsebwright Kent, Washington
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184 reviews from our community

Traveler rating
    98
    57
    21
    3
    5
See reviews for
56
37
9
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, Washington
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel stay we had was fine .... after checking in... finally, We booked a one night stay for three adults through hotwire. When we arrived we found out that the room we had was a king bed. For three adults. When we asked about this they said we could get a roll away bed for an additional $10. I... More 

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

When you use a 3rd party to book a room, that 3rd party technically owns that room. So we have to give you what they tell us and do what they tell us in regards to that room. Otherwise when we go to bill them they won't pay. So, its not about you as the customer, but more about the... More 

Culver City, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel amenities, overall hotel quality and location are on par that one would expect with a Hilton brand hotel. However, the staff could use some work - they completely ignored that I was a HHonors member and did not give me the room I pre-checked into... Upon complaint, I was told there was nothing they could do... Stay here... More 

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

We apologize that we couldn't get you the room that you had requested. We were sold out for the Rave in town for NYE, the night that you stayed. We had every guest sign a party policy at check in and assigned them rooms at that time. We wanted to make sure that we kept people in town for the... More 

Loomis, United States
1 review
4 of 5 stars Reviewed December 11, 2014

I always love the clean, fresh rooms. There is a nice, early breakfast with friendly service. Everyone working there is nice and friendly. You can depend on a clean pool and hot tub. Good prices for this nice motel. My overall experience has been very good with all the Hampton Inns, in whatever city I find myself I always look... More 

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

Thank you for the kind words! In reference to the pool and hot tub; we just put in a brand new monitoring system that adds chemicals as needed based on its readings. So, that pool and spa should be great every time! More 

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Stayed here for a Business/Personal trip. Due to the Thanksgiving Holiday, the Hotel, had many vacancies. I was to stay here over the Holiday as it was an opportunity to see my son play in a college football game and spend Thanksgiving with him. When checking in I asked for a room upgrade to a King Suite, and was told... More 

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

I was happy to do it for you. I always tell people that if they have something special they want for a certain stay, just contact someone at the hotel prior to your arrival. I take special requests as a way to show we are different and we do strive to impress! Thanks for the 5 star rating... More 

Omaha, United States
1 review
2 of 5 stars Reviewed November 20, 2014

Not the best location. Not much for restaurants or much of anything. Several run down and closed buildings around it. To be honest I didn't feel safe leaving the hotel property. Inside was clean and quiet, just nothing around it on the outside and felt very isolated.

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

I'm happy to say that we now have a brand new built Starbucks across the street and 4 new restaurants coming right next to them. Just needed to get a Starbucks here and the rest will follow. More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed November 18, 2014

The staff was so friendly. They even offered to help me print some last minute name tags that I needed for my event the morning after! The morning breakfast was delicious with plenty of offerings, including a passion fruit guava juice that was simply devine!

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

I'm happy to hear that the staff went above and beyond. I love knowing that my staff isn't just doing the minimum and enjoy helping the guests. Thanks for the wonderful review! More 

1 review
4 of 5 stars Reviewed November 17, 2014

Overall customer service is great. Friendly staff, always willing to asst the customers. I felt valued since I was here for a longer duration, extended stay. Staff brought extra hangers and toothbrush to the room when I was expecting to go to loby to gather items needed. Areas of improvement include experienced cooler tempatures in hot tub one night and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

Thank you for the nice review even though you had a couple issues during your stay. I'm pretty sure I know when you stayed, do to it probably being when my motor for pool heater went bad. Don't know about the water in room being cold, but I'm sorry about that. I know how annoyed I would be if I... More 

Palmdale, California
Top Contributor
118 reviews 118 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 15, 2014

For $79.00 a night, it is the best hotel in San Bernardino area. The place remains spotless, the breakfast better and better. Moderately fast wireless, can you believe Nutrogena soaps in the bathroom. This is my hotel when I am in 10 miles of this area. Safe parking.

Was this review helpful? Yes
Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

If you tell everyone about that special $79 rate you got, we might not be able to have it anymore! HAHA... Obviously certain times of year we have different prices. But, we don't have as much operational costs as the larger full service branded hotels. So, we can offer a lower rate and at the same time bring more to... More 

Buffalo, United States
1 review
4 of 5 stars Reviewed November 4, 2014

The location is wonderful and everything else was above average. The complimentary breakfast could have been a bit better, but it was pretty standard as far as complimentary breakfasts go. The thruway access for the area from the hotel was amazing.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

We will be working on getting more items available and rotating items more often. But, always let us know if you would like something else. We do have other items that just don't get put out that day. Maybe you want something that I should get. It could be something new that I'm not familiar with, I want to be... More 

Santee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

we checked in very late (1am) and they let us check out the next day as late as 2pm! breakfast was wonderful and the hotel was CLEAN :) it's kind of in the middle of nowhere, but easy to find. didn't check out the pool or fitness room- but I am sure they are great

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

I take pride in the fact that even the overnight staff is welcoming and friendly. As for that late check out, well we will always do whatever we can for a guest. Sometimes we just can't do it because of a sell out situation. But, if we can we will. Thank you for the 5 stars! More 

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Additional Information about Hampton Inn & Suites Colton/San Bernardino

Address: 250 North 9th Street, Colton, CA 92324
Phone Number:
Location: United States > California > Colton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Colton/San Bernardino 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Suites Colton Hotel Colton
Hampton Inn Colton
Colton Hampton Inn
Hampton Inn Hotel Colton

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