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All 7 Colton hotels

Hampton Inn & Suites Colton/San Bernardino

2.5 of 5 Hotel   |   250 North 9th Street, Colton, CA 92324
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Hampton Inn & Suites Colton/San Bernardino
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Ranked #1 of 7 Hotels in Colton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jana H Leavenworth, United States
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187 reviews from our community

Traveler rating
    100
    58
    21
    3
    5
See reviews for
57
37
9
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leavenworth, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

This is a great hotel; ridiculously clean throughout, friendly staff, fantastic breakfast. Quiet area one block off of I-10 and within 3 or 4 miles of great shopping and eating areas. Starbucks is nearby! I will stay here each time I travel to this area.

Review collected in partnership with Hampton

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is very friendly, welcoming, and helpful. I usually don't care for continental breakfast but this breakfast was noticeably better than most hotels. The room was clean and quiet. The bed was soft enough to actually get a good night's rest.

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San Diego, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice place, except we could hear the people upstairs walking around; right before we went to sleep we were hearing people walking around, we were in the second floor, so we heard the people above us but other than that, it was a nice hotel to spend the night and the hot breakfast was good, specially the waffles

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

Sorry to hear about the noise above you, I know how that is frustrating. Once it starts you are all set in your room and moving you is not a very good option. I wouldn't want to move when I was just about to go to sleep! Best we can do is call the noisy room and ask them to... More 

Kent, Washington
1 review
3 of 5 stars Reviewed January 19, 2015

The hotel stay we had was fine .... after checking in... finally, We booked a one night stay for three adults through hotwire. When we arrived we found out that the room we had was a king bed. For three adults. When we asked about this they said we could get a roll away bed for an additional $10. I... More 

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

When you use a 3rd party to book a room, that 3rd party technically owns that room. So we have to give you what they tell us and do what they tell us in regards to that room. Otherwise when we go to bill them they won't pay. So, its not about you as the customer, but more about the... More 

Culver City, United States
1 review
3 of 5 stars Reviewed January 5, 2015

The hotel amenities, overall hotel quality and location are on par that one would expect with a Hilton brand hotel. However, the staff could use some work - they completely ignored that I was a HHonors member and did not give me the room I pre-checked into... Upon complaint, I was told there was nothing they could do... Stay here... More 

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

We apologize that we couldn't get you the room that you had requested. We were sold out for the Rave in town for NYE, the night that you stayed. We had every guest sign a party policy at check in and assigned them rooms at that time. We wanted to make sure that we kept people in town for the... More 

Loomis, United States
1 review
4 of 5 stars Reviewed December 11, 2014

I always love the clean, fresh rooms. There is a nice, early breakfast with friendly service. Everyone working there is nice and friendly. You can depend on a clean pool and hot tub. Good prices for this nice motel. My overall experience has been very good with all the Hampton Inns, in whatever city I find myself I always look... More 

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

Thank you for the kind words! In reference to the pool and hot tub; we just put in a brand new monitoring system that adds chemicals as needed based on its readings. So, that pool and spa should be great every time! More 

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Stayed here for a Business/Personal trip. Due to the Thanksgiving Holiday, the Hotel, had many vacancies. I was to stay here over the Holiday as it was an opportunity to see my son play in a college football game and spend Thanksgiving with him. When checking in I asked for a room upgrade to a King Suite, and was told... More 

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

I was happy to do it for you. I always tell people that if they have something special they want for a certain stay, just contact someone at the hotel prior to your arrival. I take special requests as a way to show we are different and we do strive to impress! Thanks for the 5 star rating... More 

Omaha, United States
1 review
2 of 5 stars Reviewed November 20, 2014

Not the best location. Not much for restaurants or much of anything. Several run down and closed buildings around it. To be honest I didn't feel safe leaving the hotel property. Inside was clean and quiet, just nothing around it on the outside and felt very isolated.

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

I'm happy to say that we now have a brand new built Starbucks across the street and 4 new restaurants coming right next to them. Just needed to get a Starbucks here and the rest will follow. More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed November 18, 2014

The staff was so friendly. They even offered to help me print some last minute name tags that I needed for my event the morning after! The morning breakfast was delicious with plenty of offerings, including a passion fruit guava juice that was simply devine!

Review collected in partnership with Hampton

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Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

I'm happy to hear that the staff went above and beyond. I love knowing that my staff isn't just doing the minimum and enjoy helping the guests. Thanks for the wonderful review! More 

1 review
4 of 5 stars Reviewed November 17, 2014

Overall customer service is great. Friendly staff, always willing to asst the customers. I felt valued since I was here for a longer duration, extended stay. Staff brought extra hangers and toothbrush to the room when I was expecting to go to loby to gather items needed. Areas of improvement include experienced cooler tempatures in hot tub one night and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jon P, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review

Thank you for the nice review even though you had a couple issues during your stay. I'm pretty sure I know when you stayed, do to it probably being when my motor for pool heater went bad. Don't know about the water in room being cold, but I'm sorry about that. I know how annoyed I would be if I... More 

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Additional Information about Hampton Inn & Suites Colton/San Bernardino

Address: 250 North 9th Street, Colton, CA 92324
Phone Number:
Location: United States > California > Colton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Colton/San Bernardino 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Suites Colton Hotel Colton
Hampton Inn Colton
Colton Hampton Inn
Hampton Inn Hotel Colton

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