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All 7 Colton hotels

Comfort Inn & Suites Colton

2.5 of 5 Hotel   |   450 North Sperry Drive, Colton, CA 92324
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Comfort Inn & Suites Colton
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73%
Ranked #4 of 7 hotels in Colton
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Gary C Colton
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50 people have reviewed this hotel

Traveler rating
    28
    8
    2
    4
    8
See reviews for
14
13
4
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
West Hollywood, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Until dealing with manager in morning its great, mostly bc no one will hassle you about what you do there. room was nice and me and bf were drinking as soon as we get there, I pretty much had nothing on the whole time and our room faced road and lots of apartments yet no one ever said anything even... More

Was this review helpful? Yes 1
Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Stockton
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2014

Worst experience ever. The manager named Nick blackmailed that he would tow my car. CR England pays for my hotel stay and I have the right to park my car in there parking lot but this guy tried to get brave with me and told me his hotel is not a parking garage. I decided not to argue with this... More

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Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

We appreciate your feedback regarding the service during your stay. We regret to hear your dining experience did not meet your expectations. We have passed on your comments and concerns to hotel management so they may address this situation with team to ensure that outstanding service and presentation is delivered. More

Fontana, California
1 review
1 of 5 stars Reviewed January 1, 2014

Very rude management. There manage used foul language and threatened to remove me on multiple occasions of me staying here. Although, Nick never pursued the real reasons for the problem (like a good manager should or would) I've never experienced a stay at a hotel like the one here. Last year alone I cleared over 6 figures, and here I've... More

Was this review helpful? Yes
Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

We appreciate your feedback regarding the Staff service during your stay. We regret to hear your dining experience did not meet your expectations. We have passed on your comments and concerns to hotel management so they may address this situation with Manegment team to ensure that outstanding service and presentation is delivered. More

Colton, California
1 review
1 of 5 stars Reviewed December 12, 2013

Very rude staff. The manage used foul language on multiple occasions of me staying here. I've never experienced a stay at a hotel like the one here. Very unprofessional in so many ways. The company I work for has an account with them, and it seem as though the management has something against them. In return the employees get treated... More

Was this review helpful? Yes
Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

We appreciate your feedback regarding the service during your stay. We regret to hear your dining experience did not meet your expectations. We have passed on your comments and concerns to hotel management so they may address this situation with team to ensure that outstanding service and presentation is delivered. More

Sandy, Utah
Top Contributor
282 reviews 282 reviews
177 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed October 23, 2013

Aside from the interesting location, everything was fine with one exception. The room was clean, large, well appointed, and comfortable. The only exception was the towels. My bath mat was frayed and my wash cloth was stained and stiff. The wireless internet was excellent. The breakfast was typical Comfort Inn I would stay here again without question.

Was this review helpful? Yes
Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

Dear We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More

Sioux Falls, South Dakota
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 26, 2013

The motel is of the old style with multiple buildings and long hallways. The room had a smell to it. That was a turn off. But what makes this motel unacceptable is the guy at the front desk. HIs name is "Andy" and I will never forget his rude and disrespectful manner. We stayed here for four nights and on... More

Was this review helpful? Yes
Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

Dear Sir Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.But our hotels staff was just following the rules. Your satisfaction is important to us and we will be using the feedback you provided... More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 23, 2013

Although the staff was very pleasant, and my breakfast was pretty good with scrambles eggs and slices of ham, I would not return. The interior of my room seems mostly clean although I was visited by ants. They probably came because the interior and exterior trash cans were overflowing with trash and condom wrappers. The hallways had a bad smell,... More

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Andy P, General Manager at Comfort Inn & Suites Colton, responded to this review

Dear Sir Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding Filth,Ants and trash on your recent visit. I have shared your feedback with our maintenance department to ensure we handle these types... More

Beverly Hills, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

I was so impressed with the cleanliness of the room! From windows to the TV screen, spotless! I liked the secure doors & exits! The parking area was very clean and very well lit. The bed was amazingly comfortable with pillows galore that were for every kind of 'sleeeeep!' AC was fresh and cold. Floor & carpet so clean, going... More

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Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

We are glad to learn you have enjoyed your recent stay with us. All of us here at Comfort Inn & Suites appreciates you taking the time out from your busy schedule to write us a review, I am sure you will be glad to learn that we are considering your suggestion .Please let us know if you have any... More

Los Angeles, California
1 review
2 of 5 stars Reviewed July 1, 2013

Great rates but terrible service. The employee's at the front desk were very rude to me in not one but several occasions when simply housekeeping request were made. Even though the rooms were nice it still didn't make up for the lack of customer service. We requested sheets the first night for the pull out bed, we didn't get them... More

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Andy P, Manager at Comfort Inn & Suites Colton, responded to this review

I would like to apologize for your inconvenience. The evening of your visit was not a common occurrence. Our hotel is normally very quiet, and our staff very attentive. Again if you come back to Colton, we will be more than happy to give you a complimentary upgrade, and I guarantee you will have a great stay. If you have... More

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Additional Information about Comfort Inn & Suites Colton

Address: 450 North Sperry Drive, Colton, CA 92324
Phone Number:
Location: United States > California > Colton
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Colton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Colton 2.5*
Official Description (provided by the hotel):
This Hotel is brand new hotel in san bernardino, opened in end of 2010. ... more   less 
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