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BEST WESTERN El Grande Inn

3.0 of 5
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15135 Lakeshore Dr, Clearlake, CA 95422
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1 room 1 adult
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BEST WESTERN El Grande Inn
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134 Reviews from our TripAdvisor Community

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Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Except for the fact that one of the computers in the business center wouldn't work, this hotel does everything a hotel needs to do in a location that has very few decent accommodation choices. The room was available when I needed it, it was clean and comfortable. The restaurant is very good for both breakfast and dinner and it has... More 

Review collected in partnership with Best Western

Helpful?
Thank robbinshome
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We provided free dental care all day here in town and we're very tired. We arrived at our 3rd floor room about 6:30pm and the disk jockey was at full blast on first floor of atrium The hotel is atrium style with rooms surrounding the open area from 1st floor to 4th floor. The hip-hop bass beat reverberated so bad... More 

Helpful?
1 Thank mohler43

Travelers are raving about these Clearlake hotels

Layton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 11, 2015

Room smelled of fresh smoke and bed spread looked like someone had been in the room just before my arrival. I called the night time front desk to change rooms. They was unwilling to help provide a non smoking room. I was told that the hotel was sold out. Front desk person in the morning upon check out told me... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Brett J
Clearlake, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 26, 2015

If you have enemies with cigarette smoke allergies, especially from the nickle in the tobacco , recommend this hotel to them. The first non-smoking room caused me to have an asthma exacerbation while sitting in the bathroom in the tobacco smoke reeking restroom, which almost ended up with me having a trip to the hospital. If it wasn't for rescue... More 

Helpful?
1 Thank TJohnson4math
Vista, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 14, 2015

I have stayed at this hotel numerous times. The service is good & the rooms are comfortable. The rates are a bit high for the area, which is horribly run down. Clearlake used to be a nice place to vacation, but the area has very high unemployment and lots of empty businesses. Since we have family there, we still go... More 

Review collected in partnership with Best Western

Helpful?
Thank Roni M
Portland, Oregon
1 review
1 of 5 stars Reviewed November 12, 2015

Staying in Clearlake, CA for business. After driving 2 hours from Sacramento (white knuckled down the dark highway from I-5) alone to get here at night, I figured that I would be able to relax. I was wrong. The front desk person said my card that booked the reservation on Expedia was declined, and that they had to charge me... More 

Helpful?
Thank Melanie N
Victoria, Canada
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed November 6, 2015

Our stay was marred by incompetent staff, (check-in rate was $10 more than quoted, tried to charge for 2 nights instead of one, failed to credit us for our BW points and put us (and charged a premium) for the smallest suite I've seen.

Helpful?
Thank Canadiantravellers93
San Anselmo, United States
1 review
1 of 5 stars Reviewed November 3, 2015

I made reservations for two nights through the hotel directly. When I made the reservation I told my wife, I thought it was the girl's first day.. She apparently did not note that it was for two nights. When I checked in I experienced the same incompetence. The rate was much higher than I agreed to and I caught that.... More 

Review collected in partnership with Best Western

Helpful?
Thank James R
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed October 13, 2015 via mobile

I travel all over the country staying in hotels and this is one of the worst experiences I have had with a hotel. From the very first time I walked inside to check in there was drama. There were intoxicated people in the bar area yelling and cursing. My first thought was that the hotel can't help rowdy guests from... More 

Helpful?
Thank Connie T
Meadow Vista, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed September 20, 2015

This is a nice hotel for the area. The beds are comfortable, rooms clean, and staff helpful. We ate once in the restaurant, which was quite acceptable. We were visiting family nearby, so it was a convenient location.

Review collected in partnership with Best Western

Helpful?
Thank Hubert M
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