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BEST WESTERN El Grande Inn

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15135 Lakeshore Dr, Clearlake, CA 95422
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BEST WESTERN El Grande Inn
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BEST WESTERN El Grande Inn
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112 reviews from our community

Traveler rating
    25
    32
    28
    16
    11
See reviews for
37
26
6
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (25)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (18)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

not worth the $$$$ no friendly or caring staff hotel not kept up to any kind of standard the internet was out the manger said it was out all over the country (lie) the pool area had chipped paint in the wall it was dirty looked very un kept the couches on the 3 floor had missing pillows the lobby... More 

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abilene, United States
1 review
4 of 5 stars Reviewed 1 week ago

over all my stay was great. the lady who checked me in was sweet and very helpful. the night clerk guy didn't seem to know much about the computers or coffee pot in the room. i was not able to the breakfast or dinning area because of my schedule. and the computers were down so i wasn't able to print... More 

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Covina, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel clearly needs to be updated. The first room, when I opened the door, was occupied by someone else, the bed was not made. The second room I was given, needed to be updated. Mattress was sagging on both full size beds. The room was however clean, with the exception of smoking odors for a non smoking room

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Portland, Oregon
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We rolled into Clear Lake after a long day of riding. Recognizing the Best Western brand, we registered at a nearly empty hotel. Our room was ordinary BW. The restaurant/lounge which is co-located in the hotel is sufficiently bad to discourage us from re-visiting this property. The restaurant has a mediocre dinner menu, and none of our (four) orders was... More 

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Rohnert Park, California
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here on my way to work in the area.I was impressed by the lobby area very nice a lounge area looks to be a quite work space bar with pool table. cleaned up went to th bar for a drink before dinner pleasant friendly bar tender good drinks. Ended staying for dinner pork chops grilled to perfection large size.... More 

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Mckinleyville
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed April 20, 2015

T.V.'s didn't work, staff very rude all 3 we had contact with, restaurant prices outrageous. Lots of noise from the road, The room was very clean and bed was comfortable. King Suite was very small. Very nice lounge and the bartender was really nice and friendly. The maintenance man and housekeepers friendly. Room furniture very out dated.

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Travelers are raving about these Clearlake hotels

Clearlake, California
1 review
5 of 5 stars Reviewed April 16, 2015

I had an amazing stay. Very clean hotel, professional and friendly staff, good location. I loved the restaurant inside of the hotel. Has an indoor pool and gym. Overall great stay. I will definitely stay here again.

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Merced, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 15, 2015

Long story short I was given a dirty room and lied to when they had to give me a clean room. I was told at check-in there were no King beds, however when they had to do something since my room was not cleaned they gave me a room with a KING size bed. I never received an apology from... More 

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Sacramento, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

The maids ensured my room was immaculate on a daily basis and the receptionist was very friendly and also extremely helpful at check out...... The indoor pool was true to the photographs upon the hotel's website, went for a swim, it was a great way to start the morning. The overall standard of the hotel and the exceptional service from... More 

Was this review helpful? Yes 1
Clearlake, United States
1 review
3 of 5 stars Reviewed April 6, 2015

The hotel is definitely the best in that area so I always stay there. I wish the doors would lock at night in the lobby, cause there tends to be a lot of traffic in and out. And they could do with some new carpets. My daughters feet were black from walking on them. Beds are good, lobby is nice.

Review collected in partnership with Best Western

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