I stayed at this Hotel this last Friday (12-14-12) for a funeral. I was greeted at the front desk by Tenneal. She was very friendly & professional the whole time. The room was very clean & plush for the area. I am glad I went with this Hotel & WOULDN'T stay anywhere else in that town!!! :-)

We have stayed at the El Grande a number of times and have always enjoyed our stay. The service is good. It is clean and it's comfortable. I don't like writing reviews so settle for4 what I first wrote.

Little improvemen over last stay, not sure why this happened but it made me feel uncomfortable. I went to the wrong room and my key opened that door. I was embarrassed to see someone else's luggage and then noticed it was the wrong room. Didn't make me feel save. I'm glad someone wasn't in the room. OMG

I was in the area to visit my daughter. This is probably the nicest place to stay in Clearlake and I suppose because it is considered a Resort area that allows for the price. The rooms are clean, but standard motel and nothing special. We wanted to use the jacuzzi, but it was not working. We did enjoy the bar... More

stopped in the bar found a new bartender there a young and very friendly lady named ann marie shes great! she made me feel very comfortable and had a great conversation i would highly recommend this bar hotel and restaurant to everyone clearlake is a great place in general but best western just adds to the greatness! if you are... More

Reasonably priced if you follow the tip below.Good sized rooms, very clean, nice amenities. HD TV, over 100 channels, good sized refrigerator, microwave. Comfortable beds.Looks like the place has been renovated.The atrium in the center of the facility is a nice touch. Also has a billiards room and small heated pool. Pretty good restaurant attached, food was reasonable and tasty.... More

I threw an event here a few weeks ago and stayed at the hotel too. the staff was on top of everything and i was able to just enjoy and have a good time. the rooms where clean and spacious and the pool was a delight to swim in.The food at the resturant was great and the waitess where fast... More

This place is absolutely terrible! I came here for a book release party with a "seafood buffet". It was salami, fruit, and a few cold shrimp. Not even enough to go around. The cooks were very quick to blame their own management for the situation. Dancing? Where? I would love my money back but this horrible business knew what they... More