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Hotel class 3.5 of 5
One Industry Hills Parkway, City of Industry, CA 91744
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Reviews you can trust

75% Recommend
3.5 of 5 stars 59 reviews
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All (59)
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3 of 5 stars
JULIA68   13 contributions
Saint Francis, Minnesota
Nov 18, 2009 | Trip type: Couples

Great for those who like golf and like to walk thru events going on in the hotel when leaving each day. Plus, the pool and hot tub were well across the back lot and the hot tub was not working the first two days. The staff were all helpful and smiling and that was the best part, as was the... more

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4 of 5 stars
jack783   53 contributions
New York, NY, USA
Oct 24, 2009 | Trip type: Business, Solo travel

Stayed for two nights on a getaway while on a business trip to LA. I was looking for a place to play golf and chill and this place offered great value. The hotel matched the low price I found on a couple of travel websites. First thing to understand is that this is a hotel mainly for conferences. It's a... more

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1 of 5 stars
EYTA   1 contribution
California
Oct 1, 2009

This is the worse wedding reception I have ever been. I know the host pay a fortune on beverage, food. etc. However, the service is so bad, the lobster has no meet. The waiters just stand there without servicing, we have to ask for beverages and which was sitting at the corner of the room many times, and finally seems... more

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4 of 5 stars
bdelgado13   2 contributions
Long Beach area
Aug 25, 2009 | Trip type: Couples

Just got back from staying at the Pacific Palms this weekend, my hubby and I stayed there were guests at my cousins wedding, which was beautiful. This is our fourth time staying at this resort, and I absolutely love it. This resort sits on top of a hill and the views are wonderful all around. Our room was on the... more

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4 of 5 stars
Chino_Hills_4   10 contributions
So California, USA
Jun 29, 2009 | Trip type: Business

Spent one week at this hotel in January. Very comfortable rooms and facilities. Located in the middle of the San Gabriel Valley, but in a beautiful and quiet spot. The grounds were immaculate and the service was incredible. more

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3 of 5 stars
g7163   1 contribution
Rowland Heights, Ca
May 11, 2009 | Trip type: Friends getaway

When I stayed there, room service was not good. Buffalo wings were dry, an ice cream sundae consisted of three scoopes of Vanilla Ice Cream, that's it. The buffet for Mothers Day has changed drasticlly,they have taken away the lobster, lamb chops, a lot of the sushi and duplicated a number of items not of interest. The champagne was like... more

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4 of 5 stars
lilaplebee   5 contributions
Ohio
Apr 22, 2009 | Trip type: Family
0/1 found this review helpful

The hotel is beautiful...very modern decor. The staff was very nice and helful. Only a few minor complaints. Air conditioning did not work the first day we were there so I let the front desk know and they said they'd send someone right up. We got back 6 hours later, still no air. We called and they send someone up... more

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4 of 5 stars
007DAWG   37 contributions
Seattle
Apr 7, 2009 | Trip type: Business

Nice, big rooms, good breakfast buffet, good meeting spaces and 2 great looking golf courses (would have liked to have played them, but was working all week), this is a good solid hotel in a spot where you would not expect to find one. Pretty isolated, if you want to eat anything besides hotel food, you will need a car.... more

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4 of 5 stars
julezbritney   7 contributions
England uk
Mar 19, 2009 | Trip type: Solo travel

I stayed at the pacific palms resort, city of industry for one night when I first arrived in La, beautiful hotel, very clean, nice tolietries and bathroom and robe all excellent, pretty room, and comfy. Nice balcony overlooking California and the pool and plam trees and golf resort, all at the hotel. Room service food very nice. But a little... more

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4 of 5 stars
WI_Traveller   66 contributions
Beloit, Wisconsin
Feb 9, 2009 | Trip type: Business

This resort had some great points: the views from the rooms are amazing, the grounds were imaculate, the on site restaurants were excellent, and the golf course was beautiful. The location is somewhat remote, and has a little bit of a caged in feeling. Also, the rooms are a little run down, and the internet is extremely slow. Overall, a... more

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Pacific Palms Also Known As

  • Pacific Palms Hotel
  • Pacific Palms City Of Industry
  • Pacific Palms Resort
Address: One Industry Hills Parkway, City of Industry, CA 91744
City of Industry Hotels Pacific Palms
3.5/5.0
59