BEST WESTERN Plus Otay Valley Hotel (Chula Vista, CA) - Motel Reviews

Also Known As:: Holiday Inn Chula Vista; Chula Vista Holiday Inn

Address: 4450 Main Street, Chula Vista, CA 91911

Phone Number:

Region: United States > California > Chula Vista

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Chula Vista

#5 Family Hotels in Chula Vista

Price Range: $

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Offering an ideal location for business and leisure travel right off the 805 freeway, Best Western Plus Otay Valley is conveniently located close to Otay Mesa, Chula Vista and Tijuana Mexico. ... more less

Reservation Options:: TripAdvisor is proud to partner with Orbitz, Best Western, Travelocity, Booking.com, Hotels.com, Priceline, Expedia and Tingo so you can book your BEST WESTERN Plus Otay Valley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

coachdriver72

Fontana, California

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Ok”

Reviewed May 7, 2013 via mobile

The room was nice and clean, although there was not much in privacy from the window. The hotel has a continental breakfast, but can try a little better with choices for breakfast. The two days that my family and I were there, they had scrambled eggs for breakfast and didn't change it up. Other hotels that I've been to, they... More

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We want to thank you for your kind words and for taking the time to write about your hotel experience. We will take your suggestions for breakfast into consideration. Please come visit us again. More

ssmom1

Seattle, Wa

Senior Reviewer

8 reviews

7 hotel reviews

Reviews in 8 cities

13 helpful votes

“Great Value hotel (motel) with pool, used GROUPON”

Reviewed April 16, 2013

We took our kids to San Diego for a week and stayed 5 nights at the Chula Vista Best Western Plus using 5 groupons. Maria made our reservations and was very helpful and quick. To use the Groupon we had to make the reservation, then bring the codes from the Groupons with us when we checked in. I knew room... More

Was this review helpful? Yes 1

Thank you for your comments. Maria was really happy to learn what you had to say about her service. We also are really happy to learn that you liked our hotel and thank you for your comments. Our breakfast host sure does a great job, I will make sure she knows what you had to say. Thanks again, please come... More

Joan C

Collingwood

5 reviews

4 hotel reviews

Reviews in 2 cities

“Southern California vacation”

Reviewed April 14, 2013

Chose this hotel based on previous reviews and location. Staff are very friendly, helpful and eager to overcome any language barriers. Rooms were clean and comfortable. Bathroom had very large walk in shower. Only negative point is that our room was right by the ice machine!!!! Very noisy at times in particular the a.m. Laundry facilities were on site and... More

Thank you so much for your great comments about our hotel. We hope you visit us again soon. Our staff and myself are delighted to read your comments. Next time you visit we will make sure not to place you close to the ice machine. Summer is around the corner and weather is great in San Diego. Hope to see... More

Nennen M

Los Angeles, California, United States

1 review

“Charming surprise”

Reviewed March 12, 2013

Stayed with a friend over the weekend. Was surprised at how a room could bring so much comfort and convenience with such little space (the size was okay for two people). The room had a large screen LED TV, a refrigerator (which was much larger than what most hotels offered), a small microwave oven and a coffee machine. The beds... More

Thank you for your gracious comments. We are excited to learn that you enjoyed your stay and that our location is convenient. We work hard to make sure that our guest get the service and comfort they deserve. If I may add, in the coming months Sea World will open their new Aquatica (water park) just 1.5 miles from our... More

LinaDls

Los Angeles, California

“Better than I expected”

Reviewed March 11, 2013

Was at this hotel last weekend. The room is really nice and clean, the beds are very comfy. The interior design of the room looks great with good lighting. The staffs are friendly.There is a gas station beside the hotel, so it's quite convenient if you need any drinks or snacks late at night. The inclusive breakfast is good. You... More

From all of us at Best Western Plus Otay Valley Hotel. "Thanks" we love your comments. Everyone here is excited to learn that you liked our hotel. Our breakfast hostess is happy to learn she is doing a great job and we are happy to learn we met your expectations. We hope we have the opportunity to serve you again. More

Lorraine B

Chula Vista, California, Usa

“Great Experience”

Reviewed March 8, 2013

Our stay was a great one. Motel was convenient, the room was very clean and the beds were comfy. Only negative was rooms weren't ready for some guests by check in time so that slowed down getting registered while we waited for them to resolve the other guests..

Review collected in partnership with Best Western

Dear Lorraine, We want to thank you for speaking great about our porperty. We are very happy to learn that you liked your stay and that we did a good job at making you feel comfortable. Sorry for the delay in getting you a room. It takes time to make sure rooms meet the cleanliness standards that we want to... More

torampoline0907

Osaka, Japan

Contributor

11 reviews

8 hotel reviews

Reviews in 11 cities

5 helpful votes

“For biz trip”

Reviewed February 18, 2013

This place is designated for the biz trip. Taxi fare from San Diego Airport was about 40 box, approx. 20 min ride from the gas lump restrant venue. Around the hotel, no place to eat except the panda express behind the high way.Circle K at the next gas station would be your savor. You can order DOMINO pizza delivery. Menu... More

Thank you for your comments. We are pleased to find out that you liked our services. You are correct, there are only a few restaurants walking distance including Soup Plantation which everyone loves. If you have a vehicle everything is relatively close. Hopefully in the near future we'll see more restaurants in the walking vicinity since Sea World will be... More

Marc E

3 helpful votes

“They gave us the wrong room, and couldn't do anything to fix it”

Reviewed January 15, 2013

I booked a room with two queen beds on their official website, and I received a confirmation e-mail. After checking in, and walking into the room with my family, there was only one bed. I called the front desk, asking what was going on, and they said they would try to find my reservation. They didn't even take my confirmation... More

Was this review helpful? Yes 3

Dear Marc, I wish I would have received that email so that I could have apologized before. I regret that we did not fix your problem, there is a couple of solutions that I could have applied to take care of the problem with you room requirement. I understand your frustration and will talk to my staff to ensure this... More

ALICIA A

Berkeley, California, USA

“Chula Vista”

Reviewed January 2, 2013

Bob F

Los Barriles, Mexico

10 reviews

5 hotel reviews

Reviews in 6 cities

9 helpful votes

“Otay Vally Hotel - Service, Value and Location”

Reviewed October 10, 2012

We live on the Southern tip of Baja and travel through San Diego a few times a year. We had stayed In the Best Western Chula Vista Inn but after staying at Otay, we'll go back there for sure. The rooms were nice, beds comfy, employees friendly and the service was very nice. I was surprised at how quiet it... More

Was this review helpful? Yes 2

We are delighted to know that you had a memorable experience at our hotel. We want to thank you for being our guest and for taking the time to write about it. We hope you visit us again on your way from or to Baja. More

1-10 of 45 reviews

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BEST WESTERN Plus Otay Valley Hotel Motel, Chula Vista

BEST WESTERN Plus Otay Valley Hotel

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