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BEST WESTERN South Bay Inn

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710 E Street, Chula Vista, CA 91910
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BEST WESTERN South Bay Inn
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BEST WESTERN South Bay Inn
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218 reviews from our community

Traveler rating
    54
    75
    37
    32
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Los Angeles area, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

In my opinion it is a very good deal for your money's worth. It is within 30 minutes of most of what San Diego has to offer (with the exception of the Safari Zoo). Even TJ is 10/15 minutes away It is not luxurious treatment oriented but more like for the no non-sense trooper who only needs a clean room... More 

Review collected in partnership with Best Western

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BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear Julissa Depaz, Thank you for telling us and other travelers about your experience at the Best Western South Bay Inn, our property provides one of the best situated locations in Chula Vista, CA. as we have quick access to everything: the freeway, the bay, the border with Tijuana, downtown San Diego, CA., local dining and shop. We appreciate the... More 

Camp Verde, Arizona
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were wonderful! They were way above average! The rooms however, were dated and the heater was very noisy. Continental breakfast was great and very popular. Location is on a very busy street but noise level was ok. Train crossing was a constant but we got used to it. Again, the staff were fantastic.

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BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear AussieM8, Thank you for taking the time to leave a review. We appreciate the honest account of recent stay, it is regretful to learn you were not pleased with the guest room decor and furnishing. I have also spoken to maintenance regarding the Heater unit, we have developed strategies and plans to improve the quality of our heater. Your... More 

Placerville
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The older nature of the hotel was tempered with a recent overhaul and remodel that was nice and apparent. Unfortunately the one and only ice machine for the property was out of service during my stay, so I would suggest that having an additional ice machine on the property is a beneficial need. Lastly, the lights in the bathroom are... More 

Review collected in partnership with Best Western

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minnesota
Top Contributor
70 reviews 70 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent four days in southern San Diego in March. Hotel was clean and a great location for exploring Chula Vista and San Diego. The room was a little musty smelling the first night, we just opened the windows and let the lovely breeze in and after an hour was fine the remainder of the trip. breakfast was included. Nothing... More 

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BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear shortyvaca, Thank you for taking the time to share your opinions with. Our staff appreciates hearing about your experiences so we can utilize your feedback and provide the highest quality service. We are very glad you found us welcoming and we are very pleased to hear from you. We hope you will come back and see us again soon.... More 

North Palm Beach, Florida
Top Contributor
237 reviews 237 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, a good place to stay. Clean rooms, good parking. Breakfast is included, not a buffet but better than a bagel and coffee. I must say all the people working there are very nice and very pleasant. An excellent wonderful crew. They made you feel at home. A pleasure dealing with everyone. Was a safe place overall. Nice location with... More 

Was this review helpful? Yes 1
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear Randy2353, Thank you for letting us hear how you felt during you stay at Best Western South Bay Inn. We appreciate the kind words you had to say, and listened intently to our breakfast has generated much praise. Please feel assured that we have shared your experience among our staff as we are always mindful of our continued improvement.... More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have to say, that I was very impressed with my experience at this particular Best Western. The staff were great, the breakfast was a bit off and display....but the food was good. I felt safe for the family.

Review collected in partnership with Best Western

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BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear Larry B, Thank you for taking the time to share your recent opinions with us. Our staff appreciate hearing about your experience so we can utilize your feedback and provide the highest quality service. We are very glad you found us welcoming and feel safe for you and your family.Thank you for highlighting the arrangements we have for a... More 

Sunnyvale, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel ask for security deposit, check your room before checkout. The quality of room is bad, there is extreme noise coming from near by train station. Over all bad experience. The room are not that clean, the breakfast has rotten eggs. They treat everybody in similar way, whether you are resident of USA or coming from other nearby country.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 3 weeks ago

Bounced around this area traveling for work. Friendly staff. Best room value. I rated average only for the the age of building although well kept and clean. Trolly to downtown Gas lamp or Ball park is to easy $5 bucks day pass. Party Party in town or watch Padre's ball game within a block on both ends with no worries.

Review collected in partnership with Best Western

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BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear Tom S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Braintree Mass.
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent deal. Very clean and updated, Very comfortable beds and amenities. Excellent staff especially Cecelia at the front desk. She went out of her way to make our stay enjoyable. I recommend this hotel without the slightest hesitation

Review collected in partnership with Best Western

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BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear Goldenpineapple, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Findlay, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This updated hotel is a bargain for the price. The staff was very friendly, and the rooms comfortable. The whistle from the nearby train was annoying at night but barely noticeable when the AC or fan was on. If guests want to avoid traffic and parking, taking the train is convenient and inexpensive. I would definitely stay again!

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Dear Don D, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

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