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Hercor Hotel - Urban Boutique

3.0 of 5 692 H St, Chula Vista, CA 91910
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Certificate of Excellence 2014
Hercor Hotel - Urban Boutique
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Hercor Hotel - Urban Boutique
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104 reviews from our community

Traveler rating
    57
    29
    10
    3
    5
See reviews for
22
35
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Smithtown, New York
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a week-long trip around southern California. It was a nice hotel, the room was very spacious, modern, had nice beds, and a big TV. They had a nice breakfast in the morning in the lounge area. The only downside was that our room faced a busy road and we could hear cars whizzing by... More

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Chula Vista, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel several times and i have never been disappointed. I love the staff. They are very friendly. The location is perfect. We are so close to the Chula Vista Mall and the trolley. If you stay here make sure to go eat at Tacos el gordo.

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sf bay area
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very pleasant stay at the Hercor Hotel. Our reason for coming to Chula Vista was to attend a concert. What I really like about this boutique hotel was their modern and contemporary decor, friendly staff, walking distance to some good restaurants and a shopping mall, a very comfortable king size bed, and the immaculately cleanliness of the... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose this hotel as it looked a little quirkier than your standard hotel & we were not disappointed when we arrived! The decor in the rooms had an elegant & sophisticated feel & the bathroom was really nice too, someone really took pride in their job when designing these rooms. We had a room with two queen beds &... More

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

After travelling in terrible traffic, was relieved to check in to this hotel. We were greeted with a nice glass of champagne and some water. Room was small but modern and the bed was amazingly comfortable. Laundromat was across the road and the mall was a short walk away.

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1 review
1 of 5 stars Reviewed October 14, 2014 via mobile

This was easily my worst hotel experience ever. The managers of this hotel should not be in the hospitality industry. The door lock stopped working during my stay, locking all of my things, money, phone inside. I had to wait 8 hours for the door to finally be opened and all they offered me was that I could wait in... More

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Carlos H, Manager at Hercor Hotel - Urban Boutique, responded to this review

Thank you for your comments, we are sorry your stay was not a pleasant one. We are continuously working to improve the customer experience. Unfortunately the door lock was burned and we made everything in our hands to fix it as soon as possible. We understand the inconvenience this issue caused you and as part of our customer service we... More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 27, 2014

I was charged for a promotional rate that I did not purchase which in the end was non refundable. Even though I was issued a credit (invoice sent to me by email) the Hotel continued to state to the credit card company that the credit was issued "in error". Wrote to the GM of the Hotel and never heard a... More

Was this review helpful? Yes 1
Carlos H, Public Relations Manager at Hercor Hotel - Urban Boutique, responded to this review

We are sorry your experience in our website was not a pleasant one. We appreciate your comments and we have made changes to improve our website. We hope to serve you again and provide you with better service. Thank you. More

Long Beach, California
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2014

Needed a place to stay the night before my Sentri Pass interview at the border and was given an excellent rate on this gem of a hotel by hotwire. The location could not be better. The H Street trolley stop is a 3 minute walk away. There is a great taco place right across the street and the Chula Vista... More

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Senior Contributor
27 reviews 27 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 14, 2014

This boutique hotel is so modern. The rooms are on the small side, but there is a nice closet. The best part is the bathroom!!! So roomy. The shower is the best I have ever used. The lighting could use a little boost - but that would be the only drawback We would definitely stay again. Breakfast room is small... More

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Las Vegas, Nevada
Top Contributor
125 reviews 125 reviews
38 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed September 4, 2014

The good: The Hercor is a very nice remodeled hotel. The room was very chic, modern, and clean. The staff was friendly and good natured. The beds were comfortable. The bad: The location is a bit scary, especially in the evening. The hotel is said to be close to the Aquatica Water Park. It is not! It is 8 miles... More

Was this review helpful? Yes 4
Carlos H, Public Relations Manager at Hercor Hotel - Urban Boutique, responded to this review

Thank you for your comments, we are sorry your stay was not a pleasant one. We are continuously working to improve the customer experience. Last week we finished installing door sweeps in all of our rooms. We hope to serve you again and provide you with better service. More

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Additional Information about Hercor Hotel - Urban Boutique

Address: 692 H St, Chula Vista, CA 91910
Location: United States > California > Chula Vista
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hercor Hotel - Urban Boutique 3*
Number of rooms: 42
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Also Known As:
Bay Breeze Hotel Chula Vista

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