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All 20 Chula Vista hotels

BEST WESTERN Chula Vista Inn

2.0 of 5 Hotel   |   946 Broadway, Chula Vista, CA 91911
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Ranked #4 of 20 hotels in Chula Vista
A recent review
3 of 5 stars reviewed 1 week ago
Keitaro K Los Angeles, United States
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111 people have reviewed this hotel

Traveler rating
    40
    33
    23
    4
    11
See reviews for
40
19
10
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Westminster, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel was not a good place to stay. It had a leaking toilet in the first room, and ants and hair on the bathroom floor in the room they moved us into. There were people partying outside our room late at night. The microwave in the breakfast area was broken the entire time we were there, which was 4... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Los Angeles, United States
1 review
3 of 5 stars Reviewed 1 week ago

I think stuff in all this hotel is very friendly. But facility is quite old, and maintenance is not enough. My trip was business and I just need somewhere I can sleep, so it was OK to stay here. Also, there price was very nice. But If you stay here with family, I won't recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Thank you for your review. We sincerely apologize for not exceeding your expectations during your recent visit. We have noted down the issues you brought to our attention and will make sure that they are resolved for our future guests. We are an older property as you stated, however, we continually try to keep it up as best we can... More

san diego, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have used many hotels in my life, I am a businessman that travels often, I think Best Western is a TRUE value for your buck. I would like to see more promotions from Best Western Keep up the good Work best

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Dear Robert K., We are elated after reading your wonderful review and comments. We strive each and every day at the never-ending task of delivering superior customer service and very much value and appreciate your feedback as hearing directly from our guests is one of the best ways for us to continue improving. We are glad you recognize the value... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked the hotel Through hotwire was a little worried at 1st as far a location and cleanliness but as soon as we arrived I was fine rooms were clean with mini fridge and microwave plus this hotel is about a more or less 20 min drive to San Diego zoo pretty much the same for seaworld breakfast was fine with... More

Was this review helpful? Yes 2
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Thank you for sharing your candid experience. My team and I are glad to hear that we exceeded your expectations during your stay. We hope you and your family enjoyed the many great attractions San Diego has to offer and of course the weather. We look forward to your next visit with us! More

Willemstad, Curacao
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great stay without a hitch, check inn was a breeze. With so much to see and do in San Diego, we were only there to sleep and this hotel served this purpose. Clean room, fridge and coffeemaker, breakfast, and good location. Not always enough seating so be early or take it to your room. Great value especially as you can... More

Was this review helpful? Yes 2
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Thank you for taking the time to share your experience. We're glad to hear that we were able to accommodate you during your trip to San Diego, CA. We hope you enjoyed all the wonderful attractions and great weather. Thank you for your visit. More

Glendale, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel staff was very friendly, noise wasn't an issue. Wifi was a bit spotty but the hotel was packed. Breakfast wasn't a huge selection but all of it was yummy. Didn't get in the pool but the hot tub was nice! Would stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay and hope that you enjoyed the cooler weather among other things in beautiful San Diego. We hope that you keep us in mind the next time you are in the area. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first time to the San Diego area and was on a tight budget. Best Western Chula Vista is at most 20 minutes from downtown and reasonable prices. My room had a comfy king bed and was clean. Hotel had offered plenty at their breakfast. With microwave and fridge in room you could bring back some items for... More

Was this review helpful? Yes 2
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Thank you for your lovely comments. My team and I are glad to hear that you enjoyed your stay with us. We take pride in offering great value to our guests. We're happy to hear that you enjoyed your first visit to San Diego. We hope to have another opportunity to accommodate you if you make another trip down to... More

Carlsbad, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 11, 2014

Same friendly and professional staff that we dealt with previous trip, Anderson/Erika/housekeepers, remembered us! It was nice to be welcomed by familiar faces. We were flattered and impressed! The TV was bigger this time (unless my Lasik has something to do with perception), breakfast had couple new items, and rate still reflected top value. Everyone enjoyed 4th of July weekend... More

Was this review helpful? Yes 3
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Thank you for your wonderful comments. I will definitely thank our team members that took care of you during your visit. We're glad to see that you recognize the changes and improvements we've made and continue to make. We look forward to your next stay with us! More

Oakland, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2014

This hotel looks okay from the outside. But the rooms are in disrepair and uncomfortable. The staff is creepy and they take way too long to clean the rooms. When you try and say something about the maintenance issues they tell you that they will have the manager call you. A week later I still have not heard from the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Dear Mr. Jason P., Thank you for your feedback. My team and I remember you and your family very well and we appreciate the opportunity we had to accommodate you guys during your family reunion as we know how special it was. As a courtesy, we gave you an upgrade to a room with two beds at no additional charge... More

Maui
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2014

The family chose this hotel due to its proximity to the amphitheater and downtown. We checked into a room with 2 beds and were pleasantly surprised with the amenities offered for the price. The two front desk workers were full of smiles which was a definite plus. We purposely hid a chip underneath the bed skirt and the next day... More

Was this review helpful? Yes
BWCHULAVISTA, Manager at BEST WESTERN Chula Vista Inn, responded to this review

Dear Octavio T., My team and I are elated after reading your review. We are glad you enjoyed your stay and that our housekeeping team met your expectations. We strive each and every day at the never-ending task of delivering superior customer service and very much appreciate and value your feedback as hearing directly from our guests is one of... More

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Additional Information about BEST WESTERN Chula Vista Inn

Address: 946 Broadway, Chula Vista, CA 91911
Phone Number:
Location: United States > California > Chula Vista
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Chula Vista Inn 2*
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Also Known As:
Best Western Plus Chula Vista Hotel Chula Vista
Best Western Chula Vista
Chula Vista Best Western

42 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This charming Chula Vista hotel offers great amenities and is just minutes away from downtown San Diego, the Olympic Training Center and the Chula Vista Marina. The BEST WESTERN Chula Vista Inn located in Chula Vista, California provides guests with easy access to two major freeways in the San Diego area -- Interstate 5 and Interstate 805. Hotel guests will be close to several local tourist attractions including the Chula Vista Marina, San Diego area beaches and San Diego's Seaport Village.All guest rooms feature free high-speed Internet and cable television. The hotel offers an outdoor pool, spa, meeting rooms to accommodate up to 50 people and a complimentary continental breakfast. Each guest room is a non-smoking room.Guests staying at the BEST WESTERN Chula Vista Inn are close to all of San Diego's great attractions including Soak City Water Park and Balboa Park. Families will especially enjoy being minutes away from the San Diego Zoo and SeaWorld®. The University of California San Diego, San Diego State University and University of San Diego are all within a short drive from the hotel. ... more   less 
Number of rooms
52

Questions & Answers

Questions? Get answers from BEST WESTERN Chula Vista Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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