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Ayres Hotel Chino Hills

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4785 Chino Hills Pkwy, Chino Hills, CA 91709
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1 room 1 adult
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Ayres Hotel Chino Hills
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419 Reviews from our TripAdvisor Community

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Chino Hills, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

This hotel was booked for our wedding guests who travelled. Everyone said it was a very nice hotel, comfortable and nice decor. Everyone was pleased. My new husband and I stayed for just our wedding night. The bathroom/refridgerator and coffee maker area has a nice set-up. The bed truly was very comfortable. The front desk people were very helpful throughout... More 

Helpful?
Thank Karen V
Mentor, Ohio
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 1, 2014

This is a very clean and clean smelling property, not chemicals either! The room was large with a vaulted ceiling and fan. Very nice feel to the decor. The bathroom had nice tile and a large tub with a great shower. The bed was extremely comfortable. We had a king.

Helpful?
Thank LoveCabo20
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear LoveCabo20, Thank you kindly for taking the time to share about your recent experience at our hotel on TripAdvisor. We're very proud of our accommodations, especially our Ayres Dream Sleeper mattresses and we truly appreciate your kind words and compliments. Thank you once again for your review and we hope you'll stay with us again so we can continue... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 29, 2014

Stayed here 4 nights on our family vacation in California. The room was clean in some areas and not the greatest in others. The beds might have been comfortable, but there was a strange textured mattress cover over them that felt like sleeping on a trampoline, not comfy at all. We had no housekeeping the day after our first night... More 

Helpful?
1 Thank Jill S
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Jill S, Thank you kindly for taking the time to write a review on TripAdvisor. Your feedback is greatly appreciated as we are always looking for ways to better serve our guests. In regards to your recent stay, we are very sorry to hear about the unfortunate experience you had at our hotel. I certainly empathize upon the points... More 

Poole, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 26, 2014

I was here on business. I stay in about 25 to 30 hotels a year, have been doing so for 7 years, and rarely leave reviews, but the internet in this hotel is a third party company called Innflux. It doesn't work throughout the hotel on wireless, even if you have a full signal it boots you off. 5 guys... More 

Helpful?
Thank scott p
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Scott p, Thank you kindly for taking the time to share about your recent experience at our hotel. It is very regrettable that you had such a difficult time accessing our Wi-Fi. Thank you so much for bringing this issue to our attention and please know that we will be doing our best to fully address it in a... More 

Oregon City, Oregon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

This hotel was very clean, nice looking and spacious. Our family stayed in a double queen room for two nights. The breakfast tasted amazing! The front desk staff as well as the breakfast staff were very friendly and nice. I would definitely stay here again or any Ayres Hotel on our next trip to California!!

Helpful?
Thank Oregonian12345
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

We stayed here with the kids while my husband was on a business trip. The rooms were a good size and the bed was the best I have slept on in a long time. The mattress, the pillows, sheets, etc. were all just right. Having a microwave and fridge was nice when traveling with children. The breakfast was also one... More 

Helpful?
Thank Julie A
San Dimas, California
1 review
2 of 5 stars Reviewed July 14, 2014

I recently stayed at the Ayres this last weekend, and right from the start it was not a pleasant start. A group of us stayed at this hotel for the weekend for a wedding that was in Chino. We had a room block of i would say 8-12 rooms and not one of us were by each other. When checking... More 

Helpful?
Thank Chris F
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Chris F, Thank you for taking the time to write a review on TripAdvisor and we are truly sorry to hear about your unfortunate experience with us. In regards to our check in process, the reason that we require the guest name to match the credit card upon check-in is to protect the security of the cardholder. As for... More 

Visalia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Nice hotel that is well worth the price. Clean, friendly, comfortable and it all comes with an impressive free hot breakfast. I booked this for my baseball team/family and we were well accommodated and were all completely satisfied with our stay. I would definitely stay here again.

Helpful?
Thank MyHonestOpinion08
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear MyHonestOpinion08, Thank you so much for choosing our hotel for the host of your baseball tournament. We truly appreciate your kind compliments about our clean and spacious guest rooms as well as our full hot American breakfast. It's comments like yours that which make us proud to do what we do. Once again, we are so delighted to hear... More 

Tucson, Arizona
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2014 via mobile

My family and I took a trip to Chino Hills from Tucson to visit Calvary Chapel Chino Hills which is literally around the corner from the hotel and to visit the beach and we absolutely loved it! We made reservations online a month before and everything was perfect when we arrived. The rooms are very clean and the staff members... More 

Helpful?
Thank Jeannelle H
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Jeannelle H, Thank you kindly for taking the time to review our hotel and we are thrilled to hear that your stay was a success! It is our mission to deliver only the best service to our valued guests and we're so delighted we were able to exceed your expectations. Thank you also for providing feedback on our pillows.... More 

Chino Hills, California
1 review
5 of 5 stars Reviewed July 2, 2014

We stayed here for a tournament and the staff as well as Christopher the manager went above and beyond all expectations. Our girls had an early start time and they opened their breakfast area a little bit early so that they would have time to eat a little bit. The rooms were of great size. They had a microwave and... More 

Helpful?
Thank Griselda G
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Griselda G, Thank you kindly for your taking the time to share about your recent experience at our hotel. We're so delighted to hear that you were able to enjoy our delicious full American breakfast that we put so much much effort into. It also pleases me to hear that you received only the best service from our Front... More 

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