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All 3 Chino Hills hotels

Ayres Hotel Chino Hills

3.0 of 5 Hotel   |   4785 Chino Hills Pkwy, Chino Hills, CA 91709
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94%
Ranked #1 of 3 hotels in Chino Hills
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 4 weeks ago
ppannacci
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276 people have reviewed this hotel

Traveler rating
    210
    51
    7
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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There are newer reviews for Ayres Hotel Chino Hills
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff was courteous and friendly. Items needed were delivered promptly. Room was clean. While I didn't venture into the pool, it certainly looked clean & refreshing! :) And the complimentary breakfast hit the spot each morning. Would definitely recommend.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear ppannacci, Thank you for taking the time to review our hotel on TripAdvisor. It gives us great pleasure to know that all of your needs were met during your stay with us. We take pride in the breakfast we serve because we want you to start your day off with a smile. Thank you so much for your recommendation... More

Peoria, Arizona
1 review
4 of 5 stars Reviewed 4 weeks ago

We held a youth football tournament in Chino Hills. My family, staff and four of the football teams and their families stayed at Ayres Hotel in Chino. (We are all from Phoenix, Arizona.) The hotel was very clean. The staff was great to work with. The rooms were spacious and quiet. You couldn't hear guests in the other rooms. The... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear GridIron2014, Thank you for taking the time to write a review on TripAdvisor! We are so happy that you had a great relaxing experience in our spacious and stylish European suites. Each and every thing we do to go above and beyond is for the satisfaction of our guests and it's a pleasure to hear that we were able... More

Paso Robles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I enjoyed my stay. The hotel is clean, rooms are spacious and well maintained. I saw many families throughout my visit but never HEARD them! Having restful quiet time is important to me and I truly appreciated that the hotel made sure quiet time rules were followed. The breakfast offered was generous and delicious and the serving staff, Sofia and... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear twinandteri, Thank you kindly for taking the time to write a review on TripAdvisor. We truly appreciate your feedback! Service matters to us and we are happy to serve you with a smile no matter where you are in our hotel. We are so grateful that you are willing to stay with us again and, when you do, we... More

VA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

Clean, friendly safe place to stay. Upscale I will be back again in July. I recommend this hotel to everyone who travels into the Chino area. Great location, close to many resteraunts. Nice pool and hot tub.

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear dmccall5, Thank you kindly for taking the time to write a review on TripAdvisor. We are thrilled to hear that we are your destination whenever you visit Chino Hills and truly appreciate your kind compliments about our hotel!. The decor we choose in our European-style suites is meant to make people feel like royalty and were so delighted to... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 10, 2014 via mobile

I won't be staying there next year for the friends of Steve McQueen car show, especially when the room was known to have ant's! You really need to train your staff better on how to deal with situations where patrons are dealt with more professionally. We came all the way from Northern CA.to attend this function as donors at the... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear carriefornia1953, Thank you kindly for taking the time to write a review on TripAdvisor. Your feedback is vitally important to us as we always want to meet all of our guest’s expectations. In regards to your recent stay, I would like to extend my most sincere apology for the issue you experienced with the cleanliness of your room. I... More

Fontana, California
1 review
3 of 5 stars Reviewed June 9, 2014

I just stayed this past Saturday night and it was clean and OK, but there was no ice bucket and the refrigerator was broken. Minor things yes, but for a Hotel that is almost brand new, I would expect things to be kept in tip top shape.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Jenn223, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. In regards to your recent stay, I apologize for the fact that the refrigerator in your room was broken and that there was no ice bucket available. Please know that all of our guest... More

Anaheim, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 2, 2014

A decent hotel overall, nothing more. I stayed here for my wedding night only because it was the nicest hotel that was close to my venue. I thought they may have given us a room upgrade with it being our wedding night, but they didn't. We were on the first floor with a window looking right out to the freeway.... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Laura S., Thank you kindly for taking the time to share about your recent experience at our hotel. Your feedback is vitally important to us as we always want to meet all of our guest’s expectations. In regards to your recent stay, I am disappointed to hear that our hotel did not exceed your expectations. We are so ecstatic... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 27, 2014

We stayed here for a wedding this weekend, and we're very impressed when checking in. We noticed when we got to our room that we were across from housekeeping. The front desk assured us that they finished at 5 and did not start until 9. We got home late from the wedding and planned on sleeping in before driving up... More

Was this review helpful? Yes 1
San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

We were in Corona for a basketball tournament and all the hotels there were booked; we found this hotel on Trip Advisor. When we booked directly with the hotel, it was less expensive than through a third party booking agent. The beds were comfy, the staff was great and our experience was wonderful. They offer a full breakfast each morning... More

Was this review helpful? Yes 1
Tulare, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

I have stayed here several times over the last year and have never been disappointed! The service is excellent, the rooms are nicely prepared and the breakfast are good. I have already recommended Ayres to several family and friends. You wont be disappointed.

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Leslee H, Thank you so much for choosing to stay at our location. Our team members were happy to welcome you to our hotel and very glad you keep choosing us for your visits to the area. They always enjoy hearing that their hard work is appreciated. Thank you for recommending us to your friends and family members. We... More

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Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709
Phone Number:
Location: United States > California > Chino Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Ayres Hotel Chino Hills! This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Chino Hills are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast.The nearby Big League Dreams ballpark beckons sports lovers of any age. Mimicking 6 major league stadiums such as Fenway Park, Yankee Stadium, and Wrigley Field the Big League Dreams ballpark is the ideal place for a sports enthusiast to spend their day in Chino Hills. If sports aren't your thing, the Chino Hills State Park is only 3 miles away and is the perfect open space area for a family or romantic picnic with a picturesque view of the Santa Ana Canyon. The Ayres Chino Hills has it all; from shopping at the Shoppes at Chino Hills, to golfing the El Prado Golf Course, even to splashing around at Raging Waters this is one Inland Empire destination that will not leave you wanting more. ... more   less 
Number of rooms
124

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