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Ayres Hotel Chino Hills

3.0 of 5 4785 Chino Hills Pkwy, Chino Hills, CA 91709
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Ayres Hotel Chino Hills
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Ayres Hotel Chino Hills
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296 reviews from our community

Traveler rating
    219
    56
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    6
    5
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102
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Livermore, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I enjoy staying at your Hotel. It was very comfortable and clean, which appreciate it very much. It was no more than 10 minutes away where I had to go. It was wonderfully position to get on the freeway and off.

Was this review helpful? Yes
Hawaii
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have been staying at this hotel for many years now. We come to California on business several times a year and have stayed at many hotels in the area. This is by far our favorite. When we originally came to the hotel we were greeted by the front desk person, I believe her name was Ana. She was so... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I stay here all the time and all the staff are great . Larry / Ana / Isaiah / and Pam are all very professional best hotel in town I have been staying here since it open and have never had a bad experience Henry K must have the wrong hotel

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Andrew L, Thank you kindly for your generous recommendation of our hotel. We are ecstatic to hear that our team members are always so friendly and helpful during your time with us. Thank you for making us your continued destination whenever you're in the area in we looking forward to seeing you upon your next visit. Sincerely, Pamela Gonzalez... More

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at numerous Ayres Hotels throughout Ca, & do so because its facilities are in excellent condition, spacious rooms, well suited for business travelers & a bargain. The Chino Hills Hotel is one of my favorites because of the extra large size of its rooms, & location which is surrounded by shopping, restaurants & nearby freeway access. Ayres does... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear forensicmai, Thank you so much for such generous praise about the impeccable condition of our hotel and guest rooms. Value is important to us and so is making sure our teams members do the absolute best to make your stay perfect. Thank you again for your recommendation and we hope to welcome you back again very soon! Sincerely, Pamela... More

Vacaville, California
1 review
4 of 5 stars Reviewed 1 week ago

Tricia B " Great Hotel " Stayed with My daughters softball team and they were so accommodating to us and helpful. They were always very cheerful. The rooms were really big and cleaned nicely everyday! Everything we forgot they had for us as well at the front desk. There was a lot of great places to dine in actual walking... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear tricia b, Thank you so much for all of your kind compliments about our clean and comfortable suites as well as our friendly team members. We love going the extra mile to create a one of a kind experience for our guests and glad that we were able to do just that. We hope that we can continue to... More

Bristol, England, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is clean and comfortable with well furnished rooms. The staff are efficient and polite but the location is terrible with the only walkable eating options in the Mall itself. This may be normal for the area but we felt this was the last place we would stay unless you had to stay in Chino Hills.The free breakfast... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Ian S, Thank you kindly for sharing about your recent experience at our hotel and we are sorry to hear you had such an underwhelming experience during your stay with us. Your feedback is very much appreciated and we only hope you will give us another chance in the future to give you the relaxing, comfortable stay you deserve.... More

Union City, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Rooms are big, beautiful, and clean. Beds were quite comfortable. The AC was very effective. Bathroom and shower very clean, quiet and lovely. Complementary breakfast featured eggs made to order, and seating inside or outside on nice patio. Wifi was not working in all rooms.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear sdhpsycho, We are so happy you enjoyed our accommodations and amenities during your recent stay with us. Thank you kindly for informing us about the issues you experienced accessing our internet we please know that we have looked into and addressed this situation. Thank you again for your recommendation and we look forward to welcoming you back again soon!... More

California, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 15, 2014

That is Awful, ugly stays at this location - Ayres Chino Hills. This particular Location Ayres Hotel Chino Hills worse and abusive Hotel in Entire World. Worse rooms and distugue guest service. Dirty hotel.

Was this review helpful? Yes 2
Long Beach, California
1 review
3 of 5 stars Reviewed August 8, 2014

GOOD: The hotel itself was very nice! We had a great time at the pool. The breakfast buffet was excellent!! Service in the cafeteria was GREAT!! They actually talked to us and made us feel comfortable. The location was outstanding! Close to EVERYTHING! BAD/DISAPPOINTING: Hotel staff (mostly the females) were not friendly AT ALL (except one when we checked out).... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear DHG247, Thank you kindly for taking the time to share about your recent experience at our hotel. We are delighted to hear that you enjoyed our facilities and our signature American breakfast. It is regrettable that you had such a disappointing experience with several of our team members during your stay. We pride ourselves on delivering only the best... More

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 7, 2014

3.5 stars. I am only reviewing the room. I didn't eat here. This hotel is good. I stayed here for a night for a wedding I was in. It is clean and comfortable. It is hard to find, at least it was for me. It is in a shopping center. I think there was a Lowe's next to it. So... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear dianadepp, Thank you so much for kind words about our clean and comfortable rooms and your overall experience at our hotel. We take pride in choosing our locations very carefully so the surrounding areas are fun and interesting and our delighted to hear that you found our hotel to be satisfying. Thank you again for your recommendation and we... More

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Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709
Phone Number:
Location: United States > California > Chino Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
Number of rooms: 124
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