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Ayres Hotel Chino Hills

3.0 of 5 4785 Chino Hills Pkwy, Chino Hills, CA 91709
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Ayres Hotel Chino Hills
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Ayres Hotel Chino Hills
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321 reviews from our community

Traveler rating
    236
    61
    12
    6
    6
See reviews for
109
47
14
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Diego, California
1 review
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at the Ayers a few times when in town for work and it has always been a pleasant experience. The hotel is beautiful and the staff is friendly and helpful. Isaiah and Andrew were at the front desk my first evening there and helped me to find a freezer to keep my ice packs cold for my... More 

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Pomona, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is probably the last time I will stay at your hotel, I have responded in this forum before about issues with your establishment. To summarize, I checked in very tired and was greeted very cordially BUT; 1. I asked for a room on ground floor and was given a room on second floor about furthest from elevator. Room .248.... More 

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Unhappy1bs, We are sorry to hear you had these unfortunate issues with the room. Our team members are always available to help remedy any situation you may encounter that is not to your liking. Thank you for staying with us and we hope you will give us a chance in the future to provide you the service you deserve.... More 

Colleyville, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great hotel! Stayed six nights. Clean and comfortable rooms. The staff is so friendly and accommodating. Excellent location. Close to many stores and restaurants. Loved the fruit flavored water and cookies in the lobby. We will stay here again on our next visit to CA.

Was this review helpful? Yes 1
Soledad
1 review
5 of 5 stars Reviewed 1 week ago

Very nice place. Friendly staff! Rooms are wonderful. Very clean! It was quiet and conveniently located by the freeway and numerous restaurants. Will be my first choice when staying in the area! Breakfast was great! Overall more like a 4 star hotel...

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Debbieasuncion, Thank you so much for your spectacular praise of our hotel and our friendly team members. We strive every day to provide the best guest service possible to provide a 4 star feel. Thank you so much for staying with us and please come back again soon! Sincerely, Pamela Gonzalez General Manager More 

Chula Vista, California, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We always enjoy staying at Ayers Hotels, great staff and rooms are always clean. All facilities (Spa, Heated pool, and fitness center) are kept in great shape. Only item I would change, is offering the Afternoon wine & spirits meet & greet for Weekends instead of just Monday thru Thursdays...........this always makes for a relaxing & nice friendly atmosphere! Regards.... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great stay. Always comfortable and clean.have stayed at this property on four separate occasions and service and value has been consistently good.All Ayres properties have a distinctive 'feeling' and one feels very welcome when entering their lobby. Their complimentary flavored water is just the perfect touch for a weary traveler. Thank you for these small perks

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Meridian, Idaho
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is very average although the beds are very comfortable. There was a hot breakfast provided as advertised but the cooks refused to make eggs etc cooked to order as we were told "we are not making them today." We stayed for 9 days and they never made the eggs cooked to order even though someone in a chefs... More 

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Los Gatos, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have been staying at this hotel for the last 5+ years every year for our community's annual convention. We always recommend it to other community members as well and now it seems like we have a lot of them staying here. The facilities are clean, the breakfast is free (and good), and the place is overall very family friendly.... More 

Was this review helpful? Yes 1
Durham, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent facility! Very nice décor, nice & always friendly staff, great breakfast. Rooms are very nice & very clean. Usually there is a "happy hour" with beer & wine complimentary. Overall just a VERY nice inviting place to stay. When in town for business this is the only place I stay and I now look forward to it.

Was this review helpful? Yes 2
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Susan M, We are thrilled to hear you had such an pleasant stay with us and that you enjoyed our complimentary breakfast and our impeccably appointed signature rooms. Thank you so much for making us your destination whenever you're in the area and we very much look forward to your next visit. Sincerely, Pamela Gonzalez General Manager More 

Pasco, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The Rooms are very nice clean and up to date. The Staff is the best around from the Front Desk, Managment, and Breakfast Staff. Great Location next to Shopping and Close to Chino Hills Shoppes. The Food within walking distance to Hotel is a very good variety.

Was this review helpful? Yes 1
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Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709
Phone Number:
Location: United States > California > Chino Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
Number of rooms: 124
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