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Ayres Hotel Chino Hills

3.0 of 5 4785 Chino Hills Pkwy, Chino Hills, CA 91709
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Certificate of Excellence 2014
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Ayres Hotel Chino Hills
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Ayres Hotel Chino Hills
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304 reviews from our community

Traveler rating
    225
    57
    11
    6
    5
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105
46
14
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked into Ayres Hotel as our house went under renovation. Front desk staff was very friendly. They will ask you to sign a noise compliance form upon check-in to ensure guests will follow quiet hour policy. The rooms were very clean and well kept. I thought service was pretty good until second day of breakfast. On the first day... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear littlemstraveler, Thank you for taking the time to review our hotel on TripAdvisor! We truly appreciate your feedback and are so glad you were able to enjoy our complimentary full American breakfast as well as excellent service from our friendly front desk team. I do however apologize for the incidents that occurred with the service in our breakfast room... More

1 review
5 of 5 stars Reviewed 1 week ago

My 13 year-old son and I stayed at the Ayres Hotel in Chino Hills with our club baseball team for our first out-of-state tournament. The hotel managers and staff made it a very welcoming stay. The rooms were clean, well-appointed and well-kept. The included morning breakfast was great. The hotel was also conveniently located to nearby restaurants and shops, as... More

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reno, nv
Top Contributor
76 reviews 76 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came to Chino Hills for a wedding. What a lovely hotel and staff. The location is great for some yummy restaurants. The room was spacious and comfortable. The hotel is done with great taste. Isaiah as we checked out was terrific. We had a lovely time and if there is ever an Ayres hotel where we travel to it will... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear really 1, Thank you so much for your glowing praise about all of our hotel team members and comfortable amenities. Our location is carefully placed so there are a wonderful variety of dining options surrounding the hotel. We are so happy you enjoyed your stay and we look forward to seeing you again wherever you stay at Ayres Hotels.... More

Chino Hills, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Due to a fairly extensive construction project at our home, we stayed at Ayres Hotel in Chino Hills for almost two weeks. We found the facility excellent, the house keeping staff flexible and very nice. The accommodations in our room were exceptionally clean and excellent overall. The front desk personnel were very nice and treated us warmly throughout our stay.... More

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Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

This was one of the best experiences I've had at a hotel. First, I feel that I received a great deal more in service and comfort than for what I paid. The amount is very reasonable for the luxury of the rooms and the abilities of the staff. Second, the hotel staff worked to make my stay the best by... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Erika H, We appreciate your generous praise of our wonderful team members and the value of our rooms. Going the extra mile is what we do best and we are happy to do it for you, including the shuttle service. Thank you so much for your recommendation and we look forward to your next visit. Sincerely, Pamela Gonzalez General... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Have stayed here a number of times. Check in has been quick and easy, the staff always nice. A great choice when staying in the area. Close to several places to eat. The rooms have always been clean and quite. Breakfast is good and is as good as any of the chains that offer free breakfast. Will stay there again.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear zippo16, Thank you so much for choosing us to host your stay time and time again. Our team members work everyday to make sure our rooms are clean and that our complimentary breakfast is always hot and delicious. We thank you again for your generous recommendation and are looking forward to your next visit! Sincerely, Pamela Gonzalez General Manager More

Montgomery, Texas
Top Contributor
60 reviews 60 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Let's be honest - there are not a lot of choices in Chino. Unless you want to stay near the airport in Ontario, pickings are slim. This was my first try at an Ayres Hotel and I thought it was nice. It would be a bit higher in quality than the sort of newer Hampton Inns that are out there.... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear GetUsROI, Thank you for your generous compliments regarding your recent stay at our hotel. We strive every day to provide the best stay possible for all of our guests and are delighted that we were able to exceed your expectations. We look forward to serving you again in the future. Sincerely, Pamela Gonzalez General Manager More

Oceanside, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Over the years I have stayed at many hotels in all parts of the USA and the far east. The overall value of service, staff and the property condition at the Ayers in Chino Hills CA. is second to none. With most businesses the true value comes from the staff. I stay at the Ayers on a regular basis and... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear salesman2014, Thank you kindly for taking the time to review our hotel on TripAdvisor. Providing only the best quality service is of utmost importance and I will certainly pass on your kind compliments regarding our team members. We are proud to have gone the extra mile to make your stay the best it could be. Thanks for staying with... More

Livermore, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 18, 2014

I enjoy staying at your Hotel. It was very comfortable and clean, which appreciate it very much. It was no more than 10 minutes away where I had to go. It was wonderfully position to get on the freeway and off.

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Hawaii
1 review
5 of 5 stars Reviewed October 15, 2014

We have been staying at this hotel for many years now. We come to California on business several times a year and have stayed at many hotels in the area. This is by far our favorite. When we originally came to the hotel we were greeted by the front desk person, I believe her name was Ana. She was so... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear bdbaba, Thank you kindly for your review and we're extremely flattered to hear that we are your hotel of choice when visiting Southern California. Our team members work tirelessly to provide excellent service and clean accommodations for all of our guests and we're dleighted that we were able to exceed your expectations. Thank you again for your glowing recommendation... More

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Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709
Phone Number:
Location: United States > California > Chino Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
Number of rooms: 124
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