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All 3 Chino Hills hotels

Ayres Hotel Chino Hills

3.0 of 5 Hotel   |   4785 Chino Hills Pkwy, Chino Hills, CA 91709
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Ranked #1 of 3 Hotels in Chino Hills
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars Reviewed August 8, 2014
DHG247 Long Beach, California
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289 reviews from our community

Traveler rating
    216
    53
    9
    6
    5
See reviews for
100
44
14
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
California, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 15, 2014

That is Awful, ugly stays at this location - Ayres Chino Hills. This particular Location Ayres Hotel Chino Hills worse and abusive Hotel in Entire World. Worse rooms and distugue guest service. Dirty hotel.

Was this review helpful? Yes 2
Long Beach, California
1 review
3 of 5 stars Reviewed August 8, 2014

GOOD: The hotel itself was very nice! We had a great time at the pool. The breakfast buffet was excellent!! Service in the cafeteria was GREAT!! They actually talked to us and made us feel comfortable. The location was outstanding! Close to EVERYTHING! BAD/DISAPPOINTING: Hotel staff (mostly the females) were not friendly AT ALL (except one when we checked out).... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear DHG247, Thank you kindly for taking the time to share about your recent experience at our hotel. We are delighted to hear that you enjoyed our facilities and our signature American breakfast. It is regrettable that you had such a disappointing experience with several of our team members during your stay. We pride ourselves on delivering only the best... More

Los Angeles, California
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 7, 2014

3.5 stars. I am only reviewing the room. I didn't eat here. This hotel is good. I stayed here for a night for a wedding I was in. It is clean and comfortable. It is hard to find, at least it was for me. It is in a shopping center. I think there was a Lowe's next to it. So... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear dianadepp, Thank you so much for kind words about our clean and comfortable rooms and your overall experience at our hotel. We take pride in choosing our locations very carefully so the surrounding areas are fun and interesting and our delighted to hear that you found our hotel to be satisfying. Thank you again for your recommendation and we... More

Wichita, Kansas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

The rooms were very clean. The bathrooms were spacious. The staff was very courteous. The rooms had a little fridge and a microwave. The free breakfast served every morning was a great surprise with fresh fruit, eggs, custom waffles, oatmeal, sausage, yogurt, several juices, etc. We booked the hotel sight-unseen from Kansas. It was a better hotel than the much... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Kevin C, Thank you for your generous review on TripAdvisor. We are so flattered that you would make such a glowing comparison to us and other hotels. Our accommodations are routinely maintained in order to ensure the most comfortable and relaxing experience for our guests. It is also very pleasing to hear your compliments about our full American breakfast... More

1 review
5 of 5 stars Reviewed August 4, 2014

We stayed here for a 5 night stay due to a softball tournament. It was such a pleasant hotel. It was very clean, friendly staff, well maintained, and house keeping was efficient and fast. I would stay here time and time again. Great easy access to food, shopping, and freeway. A must stay!

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La Palma, California
1 review
5 of 5 stars Reviewed August 4, 2014

The mattress and bedding were the best I have had at any hotel, although I don't travel a lot. The room too, was spacious, pleasant, and very well kept. Breakfast in the morning was also one of the best free breakfasts I've had in any hotel with lots of selection. In addition to the more standard scrambled eggs, they will... More

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Rancho cucamonga
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2014 via mobile

My daughter who got married at Vellano CC, Wedgewood has a contract with Ayers. First off, Ayers has one bridal suite which was already booked for my daughters wedding so they had to use a regular King suite. In addition, my daughter had reserved, with a credit card an additional 2 rooms,adjoined,for the bridal party to get hair and make... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Bruwinma, Thank you kindly for taking the time to share about your recent experience at our hotel and we are incredibly sorry to hear about this phenomenal difficulty you experienced. Please know that it was never our intention to cause any inconvenience on such an important day and we truly apologize for the miscommunication that occurred on our part.... More

California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Love this place! Stay there at least once a year for a conference. Never a problem. Rooms are simply and beautifullly done. King room was quite large. Furniture is a litle upscale and bed is very comfortable. One suggestion... some hotels now offer Keurig coffee makers in the room, would like to see them here. Downstairs room courtyard side is... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear pierseeker, We are so glad to hear that our hotel is your first choice whenever you attend your conference and that your room is always satisfactory. Thank you so much for letting us know about how we can improve your stay with newer amenities and we will definitely take your suggestion into consideration. Next time you visit us, be... More

Goshen, New York
1 review
5 of 5 stars Reviewed August 3, 2014

We stayed in The Ayres hotel for several days in July of 2014. The ENTIRE staff were friendly, hard working and did their absolute best all the time. The housekeeping staff helped us locate a lost dress left behind, the chef couldn't do more to make us all feel at home and the front desk people are super. MY only... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Mare R, Thank you so much for your kind words and all of your wonderful praise! We regret that you didn't take part in our social hour more than just once and hope that the next time you stay with us again, you get a chance to enjoy your experience to it's fullest. Thank you once again for your... More

Cincinnati, Ohio
1 review
2 of 5 stars Reviewed August 2, 2014

I was unable to use the internet in my room after the 1st night. I ended up in the business center which was small and inconvenient. The next time I go to Chino Hills on business, I will stay elsewhere. I think this may be a problem of which the hotel is aware because of the comment from scott p... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear 930barba, Thank you so much for taking the time to share a review about your recent experience at our hotel. We truly appreciate your feedback as it helps better service our guests, both present and future. In regards to your recent stay, we would like to offer our most sincere apology for the issues that you experienced with our... More

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Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709
Phone Number:
Location: United States > California > Chino Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
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