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All 3 Chino Hills hotels

Ayres Hotel Chino Hills

3.0 of 5 Hotel   |   4785 Chino Hills Pkwy, Chino Hills, CA 91709
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Ayres Hotel Chino Hills
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93%
Ranked #1 of 3 hotels in Chino Hills
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 1 week ago
DHG247 Long Beach, California
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  • Reviews (289)
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289 people have reviewed this hotel

Traveler rating
    216
    53
    9
    6
    5
See reviews for
100
44
14
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
California, United States
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

That is Awful, ugly stays at this location - Ayres Chino Hills. This particular Location Ayres Hotel Chino Hills worse and abusive Hotel in Entire World. Worse rooms and distugue guest service. Dirty hotel.

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Long Beach, California
1 review
3 of 5 stars Reviewed 1 week ago

GOOD: The hotel itself was very nice! We had a great time at the pool. The breakfast buffet was excellent!! Service in the cafeteria was GREAT!! They actually talked to us and made us feel comfortable. The location was outstanding! Close to EVERYTHING! BAD/DISAPPOINTING: Hotel staff (mostly the females) were not friendly AT ALL (except one when we checked out).... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear DHG247, Thank you kindly for taking the time to share about your recent experience at our hotel. We are delighted to hear that you enjoyed our facilities and our signature American breakfast. It is regrettable that you had such a disappointing experience with several of our team members during your stay. We pride ourselves on delivering only the best... More

Los Angeles, California
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

3.5 stars. I am only reviewing the room. I didn't eat here. This hotel is good. I stayed here for a night for a wedding I was in. It is clean and comfortable. It is hard to find, at least it was for me. It is in a shopping center. I think there was a Lowe's next to it. So... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear dianadepp, Thank you so much for kind words about our clean and comfortable rooms and your overall experience at our hotel. We take pride in choosing our locations very carefully so the surrounding areas are fun and interesting and our delighted to hear that you found our hotel to be satisfying. Thank you again for your recommendation and we... More

Wichita, Kansas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

The rooms were very clean. The bathrooms were spacious. The staff was very courteous. The rooms had a little fridge and a microwave. The free breakfast served every morning was a great surprise with fresh fruit, eggs, custom waffles, oatmeal, sausage, yogurt, several juices, etc. We booked the hotel sight-unseen from Kansas. It was a better hotel than the much... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Kevin C, Thank you for your generous review on TripAdvisor. We are so flattered that you would make such a glowing comparison to us and other hotels. Our accommodations are routinely maintained in order to ensure the most comfortable and relaxing experience for our guests. It is also very pleasing to hear your compliments about our full American breakfast... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a 5 night stay due to a softball tournament. It was such a pleasant hotel. It was very clean, friendly staff, well maintained, and house keeping was efficient and fast. I would stay here time and time again. Great easy access to food, shopping, and freeway. A must stay!

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La Palma, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The mattress and bedding were the best I have had at any hotel, although I don't travel a lot. The room too, was spacious, pleasant, and very well kept. Breakfast in the morning was also one of the best free breakfasts I've had in any hotel with lots of selection. In addition to the more standard scrambled eggs, they will... More

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Rancho cucamonga
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

My daughter who got married at Vellano CC, Wedgewood has a contract with Ayers. First off, Ayers has one bridal suite which was already booked for my daughters wedding so they had to use a regular King suite. In addition, my daughter had reserved, with a credit card an additional 2 rooms,adjoined,for the bridal party to get hair and make... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Bruwinma, Thank you kindly for taking the time to share about your recent experience at our hotel and we are incredibly sorry to hear about this phenomenal difficulty you experienced. Please know that it was never our intention to cause any inconvenience on such an important day and we truly apologize for the miscommunication that occurred on our part.... More

California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love this place! Stay there at least once a year for a conference. Never a problem. Rooms are simply and beautifullly done. King room was quite large. Furniture is a litle upscale and bed is very comfortable. One suggestion... some hotels now offer Keurig coffee makers in the room, would like to see them here. Downstairs room courtyard side is... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear pierseeker, We are so glad to hear that our hotel is your first choice whenever you attend your conference and that your room is always satisfactory. Thank you so much for letting us know about how we can improve your stay with newer amenities and we will definitely take your suggestion into consideration. Next time you visit us, be... More

Goshen, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in The Ayres hotel for several days in July of 2014. The ENTIRE staff were friendly, hard working and did their absolute best all the time. The housekeeping staff helped us locate a lost dress left behind, the chef couldn't do more to make us all feel at home and the front desk people are super. MY only... More

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AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Mare R, Thank you so much for your kind words and all of your wonderful praise! We regret that you didn't take part in our social hour more than just once and hope that the next time you stay with us again, you get a chance to enjoy your experience to it's fullest. Thank you once again for your... More

Cincinnati, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

I was unable to use the internet in my room after the 1st night. I ended up in the business center which was small and inconvenient. The next time I go to Chino Hills on business, I will stay elsewhere. I think this may be a problem of which the hotel is aware because of the comment from scott p... More

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Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709
Phone Number:
Location: United States > California > Chino Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
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43 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Ayres Hotel Chino Hills! This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Chino Hills are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast.The nearby Big League Dreams ballpark beckons sports lovers of any age. Mimicking 6 major league stadiums such as Fenway Park, Yankee Stadium, and Wrigley Field the Big League Dreams ballpark is the ideal place for a sports enthusiast to spend their day in Chino Hills. If sports aren't your thing, the Chino Hills State Park is only 3 miles away and is the perfect open space area for a family or romantic picnic with a picturesque view of the Santa Ana Canyon. The Ayres Chino Hills has it all; from shopping at the Shoppes at Chino Hills, to golfing the El Prado Golf Course, even to splashing around at Raging Waters this is one Inland Empire destination that will not leave you wanting more. ... more   less 
Number of rooms
124

Questions & Answers

Questions? Get answers from Ayres Hotel Chino Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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