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All 3 Chino Hills hotels

Hotel Chino Hills

2.5 of 5 Hotel   |   15433 Fairfield Ranch Rd, Chino Hills, CA 91709 (Formerly Holiday Inn Express Hotel )
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Hotel Chino Hills
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Ranked #3 of 3 Hotels in Chino Hills
A recent review
5 of 5 stars reviewed 4 weeks ago
twins_dad_2003 Atkins, AR
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24 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Atkins, AR
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights and were amazed. Our room had a mini fridge and microwave. The hotel is super clean and very nice. The clerks were very nice and we had no issues. Don't let the no name brand deter you from this hotel as it is very nicely kept and I would stay here again. Only downside... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014 via mobile

I was very worried about the 2 star reviews however I highly recommend this hotel. I've stayed at 4 different hotels within the last month and this is one that I'll come back to. I was nervous about it not being a brand hotel but I have nothing negative to say about this hotel. Please keep the rates low or... More

Was this review helpful? Yes 2
Top Contributor
101 reviews 101 reviews
77 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 19, 2014

Got a $68 rate on Priceline which I found out later is pretty much their rack rate. This is a fantastic deal for a property of this caliber. Formerly a Holiday Inn Express, you get all the comfort and room quality for about a third less. The one big minus is the lack of any kind of breakfast, which I... More

Was this review helpful? Yes 3
Salinas, California
1 review
1 of 5 stars Reviewed February 24, 2014

We stayed here for 2 nights and although the location is good the hotel and the service are horrible! We did not get the room we reserved and the pullout couch was a joke. Not only did the couch have stains on the cushions the "mattress" is one a 1" thick pad...of course they had no sheets or blankets for... More

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Travelers are raving about these Chino Hills hotels

Temecula, California
Top Contributor
301 reviews 301 reviews
32 hotel reviews
164 helpful votes 164 helpful votes
1 of 5 stars Reviewed February 19, 2014

This "PILE O.S." is NOT an OPTION!!!! #1 hotel in C. Hills without question is the Ayres! When SOLD OUT run for the hills!!!! :/ and I an not talking about Chino Hills! Honestly, Hampton would be my second choice, however not the best area and overall its average. This place has to many con's to list, not enough time...here... More

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Perris, California
1 review
2 of 5 stars Reviewed February 16, 2014 via mobile

We chose this hotel based on it's location in proximity to our planned destination. The price was right and the hotel is generally nice enough. Our problems began when I checked us in. We got to our room and our key didn't work. So my husband went down and had no problem getting the key fixed. We went to the... More

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Los Angeles, California
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 4, 2014

I was in the Chino Hills area for business and was referred to Hotel Chino Hills by my training manager who lives in the area. The plus side is that it used to be Holiday Inn Express, so the interior is fine. They don't have food at hotel but there are restaurants near the parking lot such as Denny's, Pizza,... More

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 2, 2013

I got there; fairly easy check in. My bathroom floor was filthy. There was hair all over from the previous visitor. My bedding was damaged...the skirt on the bed had stains and holes. The ice machine wasn't working on my floor, so I had to go two floors down every time I needed ice. The staff was okay. Dylan (the... More

Was this review helpful? Yes
Steve W, General Manager at Hotel Chino Hills, responded to this review

TF271: Thank you again for bringing the issues you experienced at our hotel to my attention. There is absolutely no excuse for a dirty bathroom and I sincerely apologize to you for the less than satisfactory condition that you discovered when you checked in. Hair in the bathroom is particularly disgusting and, based on what you related, the guest room... More

Fresno, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2013

My wife and I were able to check out this hotel for a one night stay. We picked this hotel primarily because it seemed to be the best deal in the area in terms of price and what you get for that price. Afterall, this wasn't a small shady looking motel but rather, a large hotel. Anyway, when we first... More

Was this review helpful? Yes 2
Steve W, General Manager at Hotel Chino Hills, responded to this review

Michael C., thank you for your remarks about our hotel. Although I was disappointed with the less than complete welcoming you received when you checked in I was delighted to see that the rest of your stay was more than satisfactory. I do thank you for bringing to my attention they type of reception you received. Clearly, we need to... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

The hotel was actually hard to find, as I was driving in an unfamiliar area at night. It sits back off of the road, and is even hard to see at most angles. After locating the hotel, I pulled up and checked in with just my signature on a piece of paper, since I booked this hotel through Expedia, it... More

Was this review helpful? Yes 1
Steve W, General Manager at Hotel Chino Hills, responded to this review

Julio M. Thank you for your kind remarks about our hotel and particularly our Night Auditor, Dylan. I have shared your comments with him, along with my thanks for a job well done. We are delighted that you had such an enjoyable stay. Thank you very much for your patronage. We appreciate your business very much and look forward to... More

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Additional Information about Hotel Chino Hills

Address: 15433 Fairfield Ranch Rd, Chino Hills, CA 91709 (Formerly Holiday Inn Express Hotel )
Location: United States > California > Chino Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chino Hills 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Chino Hills

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