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All 4 Chino hotels

BEST WESTERN Pine Tree Motel

12018 Central Ave., Chino, CA 91710
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80%
Ranked #2 of 4 hotels in Chino
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Armand V Seattle, United States
  • Overview
  • Reviews (122)
  • Photos (19)
  • Amenities
  • Q&A
  • Room tips (11)
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122 people have reviewed this hotel

Traveler rating
    58
    38
    17
    5
    4
See reviews for
35
32
14
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Seattle, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very well maintained facility. The rooms were clean and always cleaned each day when we got back. They took care of everything we needed. Turned on the A/C for us since it was very hot in the area and it was nice to come back to a cool room. The rooms were a little dated with the decor and the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Los Angeles, California, Usa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Usually a platinum card holder cannot get a room upgrade depending upon the check in clerk you get. If you end up with the standard room, you get small but workable size standard room off of the parking lot. The room is clean and nice large flat screen t.v. Conveniently located near stores.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

San Luis Obispo, United States
1 review
3 of 5 stars Reviewed 1 week ago

I stayed here because it was close to my conference. Not so sure I would stay again. Room smelled bad when I went in. Wall AC unit had to run all night to make the room comfortable. It was a very large room but very out dated. OK but nothing to write home about.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoyed the stay. It was conveniently located near the freeways, shopping centers and malls. Had no problem with parking as it was a private parking lot. I enjoyed the pool after a long summer day! I would definitely stay again. The military rate is incomparable to any other rate in the area. You will certainly get your money's worth... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Fresno, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice motel. Make sure yuo understand the difference between hotel and mote. Motel has dorr that are directly to the out side. This was ok becasue the part of town that this motel was in was acceptable. I have two kids 11 and 7 and I felt ok with themout side. Swimming was good with a nice sized pool... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Hartford, CT
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived for a one night stay, expecting the stated rate but paid an extra $35 or so for one of the patio rooms because the standard rooms looked iffy. The patio rooms have a great bathroom and nice to enjoy sitting outside. Right across the street are grocery stores, restaurants and so forth which is convenient but be forewarned; this... More

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Yucca Valley, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

This place is a joke! The staff is unprofessional, unhelpful, and not friendly. The complimentary breakfast is a joke. I ended up going to Denny's down the street. The room was no better, it smelled like dirty feet, my TV dimmed in and out and was poor quality, my bed was uncomfortable. I will never stay here again or refer... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Chino, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The exterior of the property is very nice, You can see that they have beren doing a lot of remodeling of the units, but forget getting an upgrade. We are platinum members & cannot get an upgrade. The only ones that are ever available are smoking rooms--which we would never take! We stay here one to three nights/month, and at... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Novato, United States
2 reviews
3 of 5 stars Reviewed June 16, 2014

The room was spacious and the bed comfortable. We had a room with a balcony and the pool was visible. The interior was a bit dark, but there was a table with chairs to sit and enjoy the tv or a meal. We didn't have time to explore what was around the area, but when we drove away in the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014

Price, location, friendliness! Who could ask for more? We were going to Santa Anita racetrack and this hotel was 1/2 hour away (going, 1 hour coming back). Plenty of places to eat nearby. Had problem with toilet stopping up 2 times but it was quickly taken care of.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

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Additional Information about BEST WESTERN Pine Tree Motel

Address: 12018 Central Ave., Chino, CA 91710
Phone Number:
Location: United States > California > Chino
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Pine Tree Hotel Chino
Best Western Chino
Chino Best Western

19 photos of this hotel

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Room/suite (4)
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Hotel & grounds (5)
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Other (4)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Official Description (provided by the hotel)
Free High Speed Internet. ... more   less 
Number of rooms
42

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