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Extended Stay America - Los Angeles - Chino Valley

2.5 of 5
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4325 Corporate Center Avenue, Chino, CA 91710
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1 room 1 guest
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Extended Stay America - Los Angeles - Chino Valley
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101 Reviews from our TripAdvisor Community

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Traveler rating
    66
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    5
    3
    7
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12
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (101)
  • Mar-May only
    (27)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (28)
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A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Nice hotel clean property. The rooms are big, full size refrigerator. Maid service is great. The freeway is close but they windows are doubled. It does cut down on the noise quite a bit. Laundry room and working vending machines. Will stay here again.

Was this review helpful? Yes
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was staying here with my friends. I checked in with a girl names Alex and she was really helpful and the check in process was easy. More hotels need friendly people. I will definitely be using this hotel in the future. it was clean and is not as bad as what most of the reviews say!! One thing that... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your satisfaction. Still, I am glad to read that you had a pleasant stay overall and enjoyed our friendly customer service. Thank you again for your review. We look forward to seeing you again, should your travels... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

I have read several revies of extended stay with people complaining and cribbing but for me the experience has always been comfortable. They have decent grab and go breakfast nice spacious rooms and ample free parking. They are happy to take print outs and honestly For the price it comes for its a good deal.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay is always comfortable at our hotel. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 21, 2015

I needed a clean, comfortable, safe hotel while my husband was in the hospital. Room looked clean, but smelled funky. Bed comfortable, but no coffee pot nor any utensils, paper towels, or anything was stocked in the kitchen. I had to get some cups and spoons at the front desk. There was no hair dryer. Bath towels were rough and... More 

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Riverside, California
1 review
3 of 5 stars Reviewed April 6, 2015

During my stay some of the employees where very rude and just didn't show interest in taking the job seriously, other such as Erin and Andrew were both very friendly and always very helpful. House keeping never cleaned the rooms well and sometimes they wouldn't even show up.

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Wailea, Hawaii
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed March 19, 2015

Our experience here has been very disappointing. The worst thing was that they are out of 2 beds rooms and therefor placed us in a single "queen" bed room. The "queen" is really a double bed. Our room was a non smoking room in the same hallway as the smoking rooms. The manager assured us that it should be okay... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that the beds were not what you were expecting and that you experienced odor issues during your stay. To uphold our company’s high standards, we will work with our housekeeping staff to make sure smoke odors are removed and will be sure to place... More 

San Diego, California
2 reviews
4 of 5 stars Reviewed February 22, 2015

This is an excellent hotel for a business trip. Hotel staff are very professional, polite and helpful. The WiFi stinks but fortunately there was an 800 help line number. Grab and go breakfast is simple muffin, apple or orange and coffee or tea.

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Cyprus
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

We stayed two nights from the 1st Jan to 3rd Jan 2015. Little away from shops but very good. Staff were very helpful. Ideal when u have ur own transport. Very calm and quiet area. Thanks to the staff. Romy and Ajith

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that our location was great for your stay and able to accommodate you comfortably. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

So Cal
Level Contributor
353 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed February 10, 2015

After a less than great stay at the BW in D Bar, I was here for one night at a price much less than the BW. Boy what a difference. Great room and bed. While I know that ESA's breakfasts are much more than a muffin and coffee, I was fine with that for one night. It would be cool... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that our location was great for your stay and able to accommodate you comfortably. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

Clayton, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

Great staff, clean rooms, excellent restaurants close, central in a not so busy big city, please ask for kitchen items, staff is ready to assist with local area information , word, word, word, wordrd, word, word, word

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that our team was able to help you find the local restaurants and attractions. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

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