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Extended Stay America - Los Angeles - Chino Valley

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4325 Corporate Center Avenue, Chino, CA 91710
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1 room 1 adult
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Extended Stay America - Los Angeles - Chino Valley
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106 Reviews from our TripAdvisor Community

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Danville, California
Level Contributor
165 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When we arrived we had a great start to a long trip thanks to Erica's plant demeanor. Sadly that is all that was positive when we got ready to go to bed we notice hair on the sheets. We asked for clean sheets but when we pulle the sheets back we found more issues including old blood stains. We changed... More 

Helpful?
Thank Rgf49er
Sacramento
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

Clean, affordable and very friendly staff. This is s great base of operations when visiting the Chino area will be back again. Highly reccomended. Also the snacks for breakfast were a great bonus. Location easily accessible from the freeway.

Helpful?
1 Thank Breatheitin
Chino Hills, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 3, 2015

My husband and I have stayed here several times, It is right off of the 71 Fry which connects to the 91 and 60. Very Clean, very quiet, great morning buffet. Great nights sleep. Very comfortable room. And Keep in mind your Chino Hills, Ca which happens to be one of the safest places to live and visit. Lots of... More 

Helpful?
1 Thank Jessica E
El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015

Annette, Erin, Angie, and Andrew are awesome hands down. They make this hotel a 5 star. They will take care of your every need and give advice on food or fun things to do locally. Rooms are comfortable and the kitchenette is a great way to save on money. There is always hot water for showers and room service is... More 

Helpful?
1 Thank Jose P
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for your great review of our property. I truly appreciate your kind comments regarding our friendly customer service and all the amenities our hotel has to offer. I’m thrilled that we were able to provide you with a home away from home experience! Thank you again for sharing your comments with us. We look forward to seeing you... More 

A TripAdvisor Member
4 of 5 stars Reviewed August 20, 2015 via mobile

Nice hotel clean property. The rooms are big, full size refrigerator. Maid service is great. The freeway is close but they windows are doubled. It does cut down on the noise quite a bit. Laundry room and working vending machines. Will stay here again.

Helpful?
1 Thank A TripAdvisor Member
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your experience with us. I'm thrilled that you enjoyed your stay. I’m glad you were pleased with our spacious rooms as well as all the amenities our hotel has to offer. Thank you again for your review. We look forward to seeing you again, should your travels bring you... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 3, 2015

I was staying here with my friends. I checked in with a girl names Alex and she was really helpful and the check in process was easy. More hotels need friendly people. I will definitely be using this hotel in the future. it was clean and is not as bad as what most of the reviews say!! One thing that... More 

Helpful?
4 Thank brendaj650
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your satisfaction. Still, I am glad to read that you had a pleasant stay overall and enjoyed our friendly customer service. Thank you again for your review. We look forward to seeing you again, should your travels... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2015 via mobile

I have read several revies of extended stay with people complaining and cribbing but for me the experience has always been comfortable. They have decent grab and go breakfast nice spacious rooms and ample free parking. They are happy to take print outs and honestly For the price it comes for its a good deal.

Helpful?
3 Thank Bindiya B
Manager_11525, Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay is always comfortable at our hotel. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 20, 2015 via mobile

I needed a clean, comfortable, safe hotel while my husband was in the hospital. Room looked clean, but smelled funky. Bed comfortable, but no coffee pot nor any utensils, paper towels, or anything was stocked in the kitchen. I had to get some cups and spoons at the front desk. There was no hair dryer. Bath towels were rough and... More 

Helpful?
Thank SuzJerry
Riverside, California
1 review
3 of 5 stars Reviewed April 6, 2015

During my stay some of the employees where very rude and just didn't show interest in taking the job seriously, other such as Erin and Andrew were both very friendly and always very helpful. House keeping never cleaned the rooms well and sometimes they wouldn't even show up.

Helpful?
Thank Annonlamp
Wailea, Hawaii
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed March 19, 2015

Our experience here has been very disappointing. The worst thing was that they are out of 2 beds rooms and therefor placed us in a single "queen" bed room. The "queen" is really a double bed. Our room was a non smoking room in the same hallway as the smoking rooms. The manager assured us that it should be okay... More 

Helpful?
Thank JavaAlii
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that the beds were not what you were expecting and that you experienced odor issues during your stay. To uphold our company’s high standards, we will work with our housekeeping staff to make sure smoke odors are removed and will be sure to place... More 

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