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All 4 Chino hotels

Extended Stay America - Los Angeles - Chino Valley

2.5 of 5 Hotel   |   4325 Corporate Center Avenue, Chino, CA 91710
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Extended Stay America - Los Angeles - Chino Valley
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89%
Ranked #1 of 4 hotels in Chino
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
kellysfunny
  • Reviews (78)
  • Photos (26)
  • Amenities
  • Q&A
  • Room tips (22)
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78 people have reviewed this hotel

Traveler rating
    58
    12
    2
    2
    4
See reviews for
4
11
15
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

The staff at this hotel seemed to always have a smile on their face and genuinely want to make you feel at home. Anything you asked for was given freely kudos! :-) It's refreshing to walk into a hotel and be given the respect I'm paying for, thank you.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of our hotel. I am so glad to hear that you were pleased with our staff during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels... More

Chino Hills, California
1 review
5 of 5 stars Reviewed May 6, 2014

The manager's professionalism gives me the first impression of what kind of hotel she is representing. The staff are very friendly, services are great and the room neat and clean. To have such kind of employees are best asset to the employer. Kudos to you Extended Stay America - Chino Valley.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Eduardo - Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your clean room and our friendly staff during your visit. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope you will stay at our hotel, or any of... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2014

You get what you pay for not worth it breakfast is a joke the rooms are not as clean as they should be you can hear people partying in the next room it looks like people live here cops circle the hotel one front desk attendant that's not always at the front desk I'm pretty sure the people who reviewed... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for your experience including the noise levels that you experienced during your stay. In response to your feedback, I will review our guest protocol with our staff so that this issue does not affect our future guests. Also, your comments regarding our free grab-and-go breakfast will help us... More

Chino, California
1 review
5 of 5 stars Reviewed March 13, 2014 via mobile

Extended Stay America should be considered one of the top hotels in California. Not only does this hotel give you great value for a beautiful room with extreme comfort, but the staff made my experience beyond amazing. It is located in a great area in Chino, neighboring the Chino Hills Church, with the plaza just a few minutes away, offering... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

The staff and I appreciate your glowing review. We are delighted to hear that we were able to be your ‘home away from home’ while you were in the Los Angeles area. We’re also glad that you enjoyed our clean, spacious suites and convenient location at a great value. Again, thanks for the kind remarks. We look forward to providing... More

San Diego
Top Contributor
66 reviews 66 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 16, 2014

There is a dearth of decent motels in the Chino Valley area and I was happy to discover this one. Although a bit hard to find (it's down a small side road that looks like it dead ends before it gets there) it was worth the trouble. The employees were friendly and helpful and the room neat and clean. It... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Peter - Thank you for taking the time to write a review of your stay at our hotel. I'm so pleased to hear that you found our staff to be friendly as well as helpful, and that you enjoyed your clean room. I am also glad that you liked the water pressure in your shower. Thank you for choosing Extended... More

Chino, California
1 review
5 of 5 stars Reviewed January 12, 2014 via mobile

Yaharia was awesome. Got us checked in quickly. Received better customer service here than my fiance and I have at $170 a night hotels. We loved that we had a huge bathroom and a kitchen area even if it was just for one night. Bed wasnt too comfy, the bedding and linens felt a little cheap, we were only given... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay at our hotel. I'm so pleased to hear that you found Yahaira so helpful and that you enjoyed your clean, spacious room. It was a pleasure having you visit with us and we hope to see you again soon. More

Chino Hills, California
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 3, 2014

Checking in took a while since only one employee was at the front desk but he was quick at providing my room key. Hotel Lobby looks brand new. Seems like rooms were updated recently, fresh paint on the walls , new carpet and everything in great condition. Bed was very comfortable. Enjoyed my stay. When entering the room, noticed that... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay at our hotel. I'm so pleased to hear that you found your room and our hotel to be clean as well as comfortable. I am also glad that Greg provided you with such great service. I will be sure to share your comments with him. Thank you... More

Toulouse, France
1 review
4 of 5 stars Reviewed December 23, 2013

I have stayed almost two months in this hotel and it was pretty good. It was rather clean, calm and placed in a good area. Had issues with house-cleanng schedule which got mixed up once and never was straightened since. But outside of that I was happy with my stay.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay at Extended Stay America in Chino. I'm so pleased to hear that you enjoyed your stay with us and found our hotel to be clean and in a good location. I would like to apologize for the housekeeping issues you encountered and I will address this with... More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed November 26, 2013

Yahaira and Eddie were outstanding open to being helpful in any way needed and going above and beyond. For instance, I was lost Yahaira helped me find my way while Eddie helped me program GPS to navigate through Chino center, cities, & counties surrounding. K Jon

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay at Extended Stay America in Chino. It's great to hear that you found the staff so helpful, especially Yahaira and Eddie. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Pomona, California
1 review
5 of 5 stars Reviewed November 12, 2013 via mobile

Expecting to stay one week, I "extended" my stay to two weeks and would most definitely recommend this hotel to everyone. in fact I already have. My stay was absolutely comfortable not to mention that Jean/front desk provided "exemplory" customer service. She went above and beyond... thumb's up to Extended Stay America!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

I appreciate you taking the time to write such a great and thoughtful review of Extended Stay America Los Angeles Chino Valley. I'm thrilled that You found the staff so accommodating and that we made your experience with us feel like you were at "home away from home". We greatly appreciate your recommending our hotels to your friends and family.... More

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Additional Information about Extended Stay America - Los Angeles - Chino Valley

Address: 4325 Corporate Center Avenue, Chino, CA 91710
Phone Number:
Location: United States > California > Chino
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Chino Valley 2.5*
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
102

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