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BEST WESTERN Heritage Inn - Chico

2.0 of 5 25 Heritage Lane, Chico, CA 95926
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BEST WESTERN Heritage Inn - Chico
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BEST WESTERN Heritage Inn - Chico
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168 reviews from our community

Traveler rating
    35
    51
    38
    21
    23
See reviews for
78
27
9
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (168)
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    (45)
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    (41)
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Sacramento, United States
1 review
4 of 5 stars NEW

I like the interior doors. I like that there is someone at the front desk. Location is by K-Mart is a plus. Walking distant to food. Next to the freeway is always good. I leave to early and missed the breakfast.

Review collected in partnership with Best Western

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San Francisco Bay Area
Top Contributor
177 reviews 177 reviews
40 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

My "very good' rating is context of what you should expect with this hotel. That sounds negative and shouldn't. I was looking for a lower cost but quality nights stay in Chico. I've tried several different hotels in the community in the same price range, and this is by far the best I've experienced. I found the Heritage to be... More 

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Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this BW on a road trip down to Vegas. The King size room was nice, but the fans were incredibly loud - both for the heating system in the room and in the bathroom. We turned off the heat/fan before we went to bed, but woke up a few hours later and the room was very warm.... More 

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pebble beach, CA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In every sense of the word!!! Who knew that Chico had one of the best BW hotels we have ever seen. We are diamond elite members, very loyal to the franchise. This hotel is better than many of the BW pluses where we have stayed. It certainly tops the one BW premium we visited. A great hotel, excellent staff and... More 

Review collected in partnership with Best Western

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Janesville, California, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I thought that our hotel would be noisy due to the location. We heard no traffic, the rooms were large, big tub. Very happy with our experience. The staff was very friendly. I forgot my pillow there. When we called to inquire about it, they called us right back and placed it at the front desk for pick up. So... More 

Review collected in partnership with Best Western

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San Francisco, United States
1 review
2 of 5 stars Reviewed January 20, 2015

Love Best Western but would not recommend BW Chico Too many smokers rooms and the beds were very poor quality. Nice looking room and clean overall property, but hair IN MY BED and lots of razor stubble in sink : / Location awkward and for the price absolutely not comparable.

Review collected in partnership with Best Western

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Yuba City, United States
1 review
2 of 5 stars Reviewed January 20, 2015

I wasnt too impressed with this hotel, I felt it was musky smellilng and the carpets were worn and no continental breakfast like other Best Westerns. The bathroom was very small and seemed to be old looking.. i felt the beds were very uncomfortable and the heater/air was loud.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 10, 2015

The Jacuzzi was huge and the Hotel was easy to find and surrounded by helpful businesses. The lobby was excellent and the staff was helpful at all times. My girlfriend thought we were at a much more expensive Hotel, and the reward was an awesome experience for the two of us. We had no trouble finding our way to any... More 

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed January 4, 2015

stayed here on new years eve, called ahead to make sure my teenagers could hook up there xbox and watch movies. after check in the front counter guy tells my 16 year old son and 17 year old daughter that they dont have the remotes to change the tv to input mode due to people stealing the remotes. i contacted... More 

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Craig M, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

When this issue was brought to my attention I was very sorry that it had been handled so poorly. We at Best Western absolutely care about each and every guest experience. The 3000 bonus points provided were in addition to the 50% discount that was given for the poor handling of this issue. We strive to make every guest experience... More 

Fort Worth, Texas
Top Contributor
160 reviews 160 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed January 1, 2015

Have stayed here many times. Might not again. Breakfast is less than it was. Furniture getting older and not being replaced. A/C unit was ancient. Carpet in our room was stained. Toiletries seemed cheap. Still, it's not a bad place to stay, but the feeling here is it's not being improved but is being left to deteriorate. I'll most likely... More 

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Additional Information about BEST WESTERN Heritage Inn - Chico

Address: 25 Heritage Lane, Chico, CA 95926
Phone Number:
Location: United States > California > Chico
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Heritage Inn - Chico 2*
Number of rooms: 99
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Also Known As:
Best Western Heritage Hotel Chico
Best Western Chico
Chico Best Western

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