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Quality Inn, Near Chico State

#3 of 17 Hotels in Chico
Certificate of Excellence
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715 Main Street, Chico, CA 95928
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1 room 1 guest
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Quality Inn, Near Chico State
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213 Reviews from our TripAdvisor Community

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Traveler rating
    108
    65
    24
    9
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (46)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (50)
All months
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 weeks ago

My family and i have stayed at the Quality Inn quite a bit lately while waiting for our home to be fixed and i must admit... i was utterly impressed by the Quality of customer service that this establishment has shown. We've had the pleasure of meeting most of the staff, Jennifer, Jeni, Justin, Nicholas and a few the housekeeping... More 

Was this review helpful? Yes
Jennifer C, General Manager at Quality Inn, Near Chico State, responded to this review

Dear Whiskeyred23, Thank you for taking a moment out of your day to provide us with such a fantastic review regarding your recent experience at Quality Inn. I am pleased to hear that our staff impressed you. Our team strives every day to improve our guests' experience at our facility, so when we receive positive feedback it is very rewarding... More 

Mendocino County, Ca
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really happy to say the "Quality" is now back at the Quality Inn! Since my last review I've stayed a couple more times @ the Chico Quality Inn and rooms are always clean and comfortable. The staff is courteous , helpful and friendly and a sincere pleasure to work with. I may not be back since I'm moving to the... More 

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Mtnrose, Thank you for giving our hotel another opportunity to better serve your lodging needs. I am pleased to hear that we improved our services to your satisfaction. Thank you for the positive feedback and we look forward to seeing you the next time you may need a hotel while you are in Chico. Thank you again for your... More 

Albuquerque, New Mexico, United States
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 21, 2015

Everything you need, nothing extra. Rooms were clean and updated. Nice hotel breakfast. They accommodated us and let us check in early at noon. Free wifi and Staff was helpful. Only downside was a tiny pool. It was only five to 10 mins to drive everywhere in Chico.

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Jonney B., Thank you for taking the time out of your day to provide us with such a great review regarding your recent stay at our hotel. We are always happy to hear that our guests leave with a pleasant memory of their stay at Quality Inn Near Chico State. We will look forward to seeing you the next... More 

Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

My father traveled to Chico because his wife was hospitalized. He stayed in Chico Quality Inn. The staff was very concerned about his welfare and so helpful to our family. They assisted us as we shipped clothes and found delivery food for him. They sent kind words of condolences after his wife's passing. Everyone from the staff to the Jennifer... More 

Was this review helpful? Yes 1
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Gratefulcus2mer, Thank you for taking a moment to provide us with such a nice review. I know that your family is going through a very sad and difficult time. Our team at Quality Inn are happy that we could lighten your stress load a bit during your fathers stay with us. We send our deepest sympathies to your family... More 

San Rafael, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 13, 2015

Not a great place, but not too scary. Have had no end of difficulty with getting even a little customer service here though- seems staff is told by management they can't do even the simplest customer service tasks...have had ridiculous interactions with these people. So, service is not their strong suit. Or initiative or motivation.

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Wil M, Thank you for taking a moment of your time to provide us with your feedback regarding your recent stay at Quality Inn. I am disappointed to hear that you were not satisfied with your stay. On behalf of our hotel and our team I would like to apologize for failing to meet your expectations. Your satisfaction is... More 

Washington DC, District of Columbia
Level Contributor
174 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 10, 2015

There's nothing fancy here, the breakfast is good, the rooms are comfy, the staff is friendly and it's close to anything. The place isn't fancy; the decor is a bit old-fashioned, though in good shape. But the neighborhood is very good and it is close to the university. It's very good value for money.

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Lanxlad, Thank you for providing us with a review regarding your recent stay at Quality Inn. We are delighted to hear that you were content with your stay. We hope that we will have the opportunity to serve your lodging needs the next time your travels bring you to Chico. Thank you again for your review, and more importantly... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

This place was great. For a 2-ish star place you get close to 3 star amenities. The key differentiator here is the location - it's right downtown but outside enough that it's quiet. The rooms are modern, clean and nice. And the staff - in our case Nicholas - was super helpful and friendly. He printed directions to some fireworks... More 

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Michael W., Thank you for taking a moment to provide us with a great review. We are happy to hear that you were pleased with our amenities and our staff. I will be sure to pass your review along to Nicholas. It is always rewarding to receive positive feedback from our guests. We hope to see you the next... More 

North Palm Springs, California
1 review
5 of 5 stars Reviewed July 4, 2015

I don't usually take time to pat on the back, but these guys earned it. Beautifully taken care of property and accommodations. Hard to believe hotel has historical history in downtown area as Thunderbird Inn. That's only hang up now that I think of it. Don't look for Quality inn sign. Best to look for amazing "Thunderbird Sign" on main... More 

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear John T., Thank you for taking a moment to reflect on your stay at Quality Inn. We are pleased to hear that your entire stay was clean and comfortable. We are always proud when our guests leave with a positive memory of our hotel. We look forward to seeing your family and Suzy next time you are in Chico.... More 

Fallbrook
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 30, 2015

Chico, being a college town, used to close down during the summer, so I was surprised at the rates of some of the hotels/motels in late June. This Quality Inn is priced right and includes a hot breakfast. I appreciated that they also offered yogurt and fruit. Great vintage Thunderbird Lodge sign out front. Our room (#226) was clean and... More 

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Laurine C., Thank you for providing us with a review regarding your recent stay at Quality Inn. We are pleased that you enjoyed our staff as well as the amenities our property offers. Your satisfaction is our top priority, so we always feel like we are doing a job well done when we receive positive reviews from our guests.... More 

1 review
4 of 5 stars Reviewed June 29, 2015

I wasn't expecting much, so I was pleasantly surprised with how nice the accommodations were. Also, given the heat, it has the added bonus of being only walking distance from Schuberts ice cream and candy!

Was this review helpful? Yes
Jennifer C, Manager at Quality Inn, Near Chico State, responded to this review

Dear Kristen A., Thank you for taking a moment to provide us with your valued feedback regarding your recent stay at Quality Inn. We are always pleased when we hear that our guests were satisfied with their stay at our property. We hope that the next time you happen to come to Chico you will choose us for your lodging.... More 

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