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Courtyard by Marriott Chico

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2481 Carmichael Road, Chico, CA 95928
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Courtyard by Marriott Chico
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carol Stream, Illinois, United States
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

nice clean room, well appointed, friendly staff, rooms were comfortable. This hotel seems to have everything well managed. The restaurant is nice for breakfast and the public guest areas are well maintained.

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Jamestown, North Carolina
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent last week at the Courtyard in Chico, CA. This is nice property with clean comfortable rooms, a lounge/dining area, and good fitness room. But I did have several problems with what I would call property management. First, I left a wake up call by personally interacting with the front desk...no wake up the next day. Then I had breakfast... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave a review of your stay. I am happy to hear you found our hotel to be clean and comfortable. I apologize for the inconsistencies in service you experienced. I have shared your comments with the front desk and Bistro staff so that we can work on ways to avoid problems such as... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 12, 2015

I stayed here for a business trip. There was a little confusion at check in regarding the company paying for the trip. However, the front desk clerk was great. I went to lunch at Olive Garden (one of the many close restaurants) and by the time I had returned, everything was good to go. The curtains closed all the way,... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you so much for your review! I am happy to hear you enjoyed your stay and that the staff was helpful. We are proud of our recent room renovation and I am glad you found the room to be comfortable. Thank you again for taking the time to leave your feedback. I hope to see you again soon! More 

La Palma, CA
Level Contributor
260 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed February 17, 2015

Our second stay in this hotel. Clean room with comfortable bed. They need a restaurant. You have to go out for breakfast if you want anything more than coffee in the lobby. Prices are reasonable for a weekend stay $114+tax (senior rate). The front desk did a nice job getting all of us ground floor rooms. Only one elevator and... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave your feedback. I am so glad that you enjoyed your stay and found our hotel to be clean and comfortable. I wanted to let you know that we do have our Bistro in the lobby that is open 7 days per week for breakfast and dinner. I hope you will try it... More 

Denver, Colorado
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed February 16, 2015

If in the area again would likely try the neighboring Residence Inn. The property is being renovated. Overall, it was fine, but not really worth the price. Gym really left a lot to be desired. The idea of paying for coffee in the lobby (as opposed to making in room) when Hamptons, Hilton Garden Inns, and Hyatts offer it for... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for your comments! I have passed your feedback of our gym to my superiors. This kind of feedback is always helpful in trying to improve our services and amenities. I understand your disappointment in not having coffee in the lobby. This is a Courtyard brand requirement now, however when I receive comments about it from guests, I pass... More 

San Rafael, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 5, 2015

The hotel was clean and the bed was comfy. We used the hot tub which was great since we were the only ones there and it was hot. I used the fitness center the next morning and it was not crowded and no wait for machines. Now the things that need improvement: Called front desk twice in the morning between... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

I am so glad that you enjoyed the hotel and our spa and fitness room. I appreciate you taking the time to leave feedback about your stay. It is absolutely our policy to have someone at the front desk at all times and I have spoken to the staff and assistant manager to find out what happened and to make... More 

Petaluma, California
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed November 11, 2014

No, this hotel will not be a five-star luxury stay. However, let's be fair. It's not meant to be a high-frills luxury hotel. It's perfect for what it's meant to be -- a clean, comfortable room. Yes, you can get a glass of wine and a bite to eat in the lobby, which is always a plus for weary travelers.... More 

Was this review helpful? Yes 1
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you very much for your review. I appreciate you taking the time and I am happy to hear that you enjoyed the hotel. We look forward to seeing you again soon. More 

Long Beach, California
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 11, 2014

I am a loyal Hampton Inn customer but there are no Hamptons in Chico so I decided to give Marriott a try. Wasn't that impressed. It was ok, but I guess I am spoiled by Hampton. The shower/tub in my bathroom drained very slowly and water came up to my ankles quickly while showering. Stained carpet and stained arms of... More 

Was this review helpful? Yes 1
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you were not impressed your stay. I am happy to tell you that we are starting a room renovation in January and we will be replacing all carpets and chairs. I will be sharing your comments about the front desk with my staff. It is policy... More 

Oakland, CA
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 22, 2014

I am a Marriott Silver member and I wish I had reviewed this hotel last time, simply because all the Courtyards blend in my mind and I forgot this one has an INDOOR pool. I am here on business but with the 90˚ heat, I like to cool down in the pool and get a little exercise. The pool here... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave your comments about your stay with us. I am happy to hear that you were satisfied with your stay. I have shared your comments about the chlorine smell with my maintenance staff to ensure that chlorine is at the appropriate level and our air filtration system is working correctly. We are starting... More 

vandenberg village, ca
Level Contributor
236 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed September 16, 2014

The room was average, the staff was average and nothing really good to say. Front desk agent said they usually have some cookies but for some reason didn't that night. Had breakfast at the hotel and not impressed with their Bistro.

Was this review helpful? Yes
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for your review! I am sorry to hear that you found our hotel to be less than you would expect from a Courtyard. I have shared your review with the staff to help us improve and to provide excellent service and a refreshing stay to all of our guests. Thank you again, and I hope that you will... More 

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