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Courtyard by Marriott Chico

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2481 Carmichael Road, Chico, CA 95928
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Courtyard by Marriott Chico
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Courtyard by Marriott Chico
Courtyard by Marriott Chico
Courtyard by Marriott Chico
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93 reviews from our community

Traveler rating
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    30
    26
    9
    3
See reviews for
22
16
7
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business trip. There was a little confusion at check in regarding the company paying for the trip. However, the front desk clerk was great. I went to lunch at Olive Garden (one of the many close restaurants) and by the time I had returned, everything was good to go. The curtains closed all the way,... More 

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La Palma, CA
Top Contributor
206 reviews 206 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 17, 2015

Our second stay in this hotel. Clean room with comfortable bed. They need a restaurant. You have to go out for breakfast if you want anything more than coffee in the lobby. Prices are reasonable for a weekend stay $114+tax (senior rate). The front desk did a nice job getting all of us ground floor rooms. Only one elevator and... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave your feedback. I am so glad that you enjoyed your stay and found our hotel to be clean and comfortable. I wanted to let you know that we do have our Bistro in the lobby that is open 7 days per week for breakfast and dinner. I hope you will try it... More 

Denver, Colorado
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 16, 2015

If in the area again would likely try the neighboring Residence Inn. The property is being renovated. Overall, it was fine, but not really worth the price. Gym really left a lot to be desired. The idea of paying for coffee in the lobby (as opposed to making in room) when Hamptons, Hilton Garden Inns, and Hyatts offer it for... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for your comments! I have passed your feedback of our gym to my superiors. This kind of feedback is always helpful in trying to improve our services and amenities. I understand your disappointment in not having coffee in the lobby. This is a Courtyard brand requirement now, however when I receive comments about it from guests, I pass... More 

San Rafael, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 5, 2015

The hotel was clean and the bed was comfy. We used the hot tub which was great since we were the only ones there and it was hot. I used the fitness center the next morning and it was not crowded and no wait for machines. Now the things that need improvement: Called front desk twice in the morning between... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

I am so glad that you enjoyed the hotel and our spa and fitness room. I appreciate you taking the time to leave feedback about your stay. It is absolutely our policy to have someone at the front desk at all times and I have spoken to the staff and assistant manager to find out what happened and to make... More 

Petaluma, California
Top Contributor
73 reviews 73 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed November 11, 2014

No, this hotel will not be a five-star luxury stay. However, let's be fair. It's not meant to be a high-frills luxury hotel. It's perfect for what it's meant to be -- a clean, comfortable room. Yes, you can get a glass of wine and a bite to eat in the lobby, which is always a plus for weary travelers.... More 

Was this review helpful? Yes 1
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you very much for your review. I appreciate you taking the time and I am happy to hear that you enjoyed the hotel. We look forward to seeing you again soon. More 

Long Beach, California
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 11, 2014

I am a loyal Hampton Inn customer but there are no Hamptons in Chico so I decided to give Marriott a try. Wasn't that impressed. It was ok, but I guess I am spoiled by Hampton. The shower/tub in my bathroom drained very slowly and water came up to my ankles quickly while showering. Stained carpet and stained arms of... More 

Was this review helpful? Yes 1
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you were not impressed your stay. I am happy to tell you that we are starting a room renovation in January and we will be replacing all carpets and chairs. I will be sharing your comments about the front desk with my staff. It is policy... More 

Oakland, CA
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 22, 2014

I am a Marriott Silver member and I wish I had reviewed this hotel last time, simply because all the Courtyards blend in my mind and I forgot this one has an INDOOR pool. I am here on business but with the 90˚ heat, I like to cool down in the pool and get a little exercise. The pool here... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave your comments about your stay with us. I am happy to hear that you were satisfied with your stay. I have shared your comments about the chlorine smell with my maintenance staff to ensure that chlorine is at the appropriate level and our air filtration system is working correctly. We are starting... More 

vandenberg village, ca
Top Contributor
228 reviews 228 reviews
33 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed September 16, 2014

The room was average, the staff was average and nothing really good to say. Front desk agent said they usually have some cookies but for some reason didn't that night. Had breakfast at the hotel and not impressed with their Bistro.

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for your review! I am sorry to hear that you found our hotel to be less than you would expect from a Courtyard. I have shared your review with the staff to help us improve and to provide excellent service and a refreshing stay to all of our guests. Thank you again, and I hope that you will... More 

1 review
5 of 5 stars Reviewed September 6, 2014

Caitlin (not sure of the spelling) at the front desk was exceptionally nice in a situation where she didn't really have to be (we were late and there were no rooms). Seems like a genuinely kind person.

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you very much for your review. I will share this with Kaylen. She, along with the rest of our staff, works hard to deliver great service and she will be very happy to hear that her work is appreciated. We look forward to seeing you again in the future. More 

Sacramento, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 31, 2014

This is my 5th business trip here...I keep hoping to see improvement. I come here as a loyal Marriott patron, and for the restaurant so I have an in house choice after a long day of business. No progress. Sorry Marriott...I just ordered room service from a local restaurant. Your Bistro still does not have it together....from breakfast to dinner.... More 

Was this review helpful? Yes 1
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave a response regarding your stay at the Chico Courtyard. I am very sorry to hear that you have been dissatisfied with our Bistro. We are always working to improve our hotel and would be happy to speak with you if you would like to tell me the specific issues. We are working... More 

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