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Courtyard by Marriott Chico

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2481 Carmichael Road, Chico, CA 95928
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1 room 1 guest
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Courtyard by Marriott Chico
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Boston, Massachusetts
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy access to Chico State and downtown. Near a few malls and eating establishments. Need a car for access. Well managed, comfortable beds. Aim for high floor. Wooden construction helps you hear every single footstep from above.

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Cambridge, Massachusetts
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly service, good attention to detail ( free headphones in the gym, cookies at the front desk ). The cafe food was good for what it was ( easy-to-assemble salads/pizza ). Tip: odd-numbered rooms are quieter since they are on the opposite side of the building from a miniature golf park that blasts music late into the night.

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Wausau, Wisconsin
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 24, 2015

You can expect a moderate experience as the hotel is a little bit outdated in the rooms, but the upgraded lobby and bistro bar are nice. The staff is very friendly and accommodating especially the breakfast staff was truly stellar. The room rate at this property corresponds well with the moderate experience that you can expect, overall you can stay... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave a review about our hotel. I am so happy you enjoyed our Bistro and lobby areas. I have shared your kind words with our staff, and they appreciate it so much. We have recently undergone a room renovation and we are still working on updating and improving our guest rooms as well... More 

Carol Stream, Illinois, United States
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 29, 2015

nice clean room, well appointed, friendly staff, rooms were comfortable. This hotel seems to have everything well managed. The restaurant is nice for breakfast and the public guest areas are well maintained.

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you so much for your review! I am happy to hear you enjoyed the hotel and I have shared your comments with the staff. We look forward to seeing you on your next trip to the area. More 

Jamestown, North Carolina
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 28, 2015

Spent last week at the Courtyard in Chico, CA. This is nice property with clean comfortable rooms, a lounge/dining area, and good fitness room. But I did have several problems with what I would call property management. First, I left a wake up call by personally interacting with the front desk...no wake up the next day. Then I had breakfast... More 

Was this review helpful? Yes
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave a review of your stay. I am happy to hear you found our hotel to be clean and comfortable. I apologize for the inconsistencies in service you experienced. I have shared your comments with the front desk and Bistro staff so that we can work on ways to avoid problems such as... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 12, 2015

I stayed here for a business trip. There was a little confusion at check in regarding the company paying for the trip. However, the front desk clerk was great. I went to lunch at Olive Garden (one of the many close restaurants) and by the time I had returned, everything was good to go. The curtains closed all the way,... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you so much for your review! I am happy to hear you enjoyed your stay and that the staff was helpful. We are proud of our recent room renovation and I am glad you found the room to be comfortable. Thank you again for taking the time to leave your feedback. I hope to see you again soon! More 

La Palma, CA
Level Contributor
281 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed February 17, 2015

Our second stay in this hotel. Clean room with comfortable bed. They need a restaurant. You have to go out for breakfast if you want anything more than coffee in the lobby. Prices are reasonable for a weekend stay $114+tax (senior rate). The front desk did a nice job getting all of us ground floor rooms. Only one elevator and... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave your feedback. I am so glad that you enjoyed your stay and found our hotel to be clean and comfortable. I wanted to let you know that we do have our Bistro in the lobby that is open 7 days per week for breakfast and dinner. I hope you will try it... More 

Denver, Colorado
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed February 16, 2015

If in the area again would likely try the neighboring Residence Inn. The property is being renovated. Overall, it was fine, but not really worth the price. Gym really left a lot to be desired. The idea of paying for coffee in the lobby (as opposed to making in room) when Hamptons, Hilton Garden Inns, and Hyatts offer it for... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for your comments! I have passed your feedback of our gym to my superiors. This kind of feedback is always helpful in trying to improve our services and amenities. I understand your disappointment in not having coffee in the lobby. This is a Courtyard brand requirement now, however when I receive comments about it from guests, I pass... More 

San Rafael, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 5, 2015

The hotel was clean and the bed was comfy. We used the hot tub which was great since we were the only ones there and it was hot. I used the fitness center the next morning and it was not crowded and no wait for machines. Now the things that need improvement: Called front desk twice in the morning between... More 

Was this review helpful? Yes
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

I am so glad that you enjoyed the hotel and our spa and fitness room. I appreciate you taking the time to leave feedback about your stay. It is absolutely our policy to have someone at the front desk at all times and I have spoken to the staff and assistant manager to find out what happened and to make... More 

Petaluma, California
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed November 11, 2014

No, this hotel will not be a five-star luxury stay. However, let's be fair. It's not meant to be a high-frills luxury hotel. It's perfect for what it's meant to be -- a clean, comfortable room. Yes, you can get a glass of wine and a bite to eat in the lobby, which is always a plus for weary travelers.... More 

Was this review helpful? Yes 1
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you very much for your review. I appreciate you taking the time and I am happy to hear that you enjoyed the hotel. We look forward to seeing you again soon. More 

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