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All 17 Chico hotels

Courtyard by Marriott Chico

3.0 of 5 Hotel   |   2481 Carmichael Road, Chico, CA 95928
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Ranked #5 of 17 Hotels in Chico
A recent review
3 of 5 stars Reviewed November 11, 2014
WilliamTheSilent Petaluma, California
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89 reviews from our community

Traveler rating
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    30
    23
    9
    3
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21
15
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Petaluma, California
Top Contributor
65 reviews 65 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 11, 2014

No, this hotel will not be a five-star luxury stay. However, let's be fair. It's not meant to be a high-frills luxury hotel. It's perfect for what it's meant to be -- a clean, comfortable room. Yes, you can get a glass of wine and a bite to eat in the lobby, which is always a plus for weary travelers.... More 

Was this review helpful? Yes
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you very much for your review. I appreciate you taking the time and I am happy to hear that you enjoyed the hotel. We look forward to seeing you again soon. More 

Long Beach, California
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 11, 2014

I am a loyal Hampton Inn customer but there are no Hamptons in Chico so I decided to give Marriott a try. Wasn't that impressed. It was ok, but I guess I am spoiled by Hampton. The shower/tub in my bathroom drained very slowly and water came up to my ankles quickly while showering. Stained carpet and stained arms of... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you were not impressed your stay. I am happy to tell you that we are starting a room renovation in January and we will be replacing all carpets and chairs. I will be sharing your comments about the front desk with my staff. It is policy... More 

Oakland, CA
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 22, 2014

I am a Marriott Silver member and I wish I had reviewed this hotel last time, simply because all the Courtyards blend in my mind and I forgot this one has an INDOOR pool. I am here on business but with the 90˚ heat, I like to cool down in the pool and get a little exercise. The pool here... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave your comments about your stay with us. I am happy to hear that you were satisfied with your stay. I have shared your comments about the chlorine smell with my maintenance staff to ensure that chlorine is at the appropriate level and our air filtration system is working correctly. We are starting... More 

vandenberg village, ca
Top Contributor
197 reviews 197 reviews
29 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed September 16, 2014

The room was average, the staff was average and nothing really good to say. Front desk agent said they usually have some cookies but for some reason didn't that night. Had breakfast at the hotel and not impressed with their Bistro.

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for your review! I am sorry to hear that you found our hotel to be less than you would expect from a Courtyard. I have shared your review with the staff to help us improve and to provide excellent service and a refreshing stay to all of our guests. Thank you again, and I hope that you will... More 

1 review
5 of 5 stars Reviewed September 6, 2014

Caitlin (not sure of the spelling) at the front desk was exceptionally nice in a situation where she didn't really have to be (we were late and there were no rooms). Seems like a genuinely kind person.

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you very much for your review. I will share this with Kaylen. She, along with the rest of our staff, works hard to deliver great service and she will be very happy to hear that her work is appreciated. We look forward to seeing you again in the future. More 

Sacramento, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 31, 2014

This is my 5th business trip here...I keep hoping to see improvement. I come here as a loyal Marriott patron, and for the restaurant so I have an in house choice after a long day of business. No progress. Sorry Marriott...I just ordered room service from a local restaurant. Your Bistro still does not have it together....from breakfast to dinner.... More 

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Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave a response regarding your stay at the Chico Courtyard. I am very sorry to hear that you have been dissatisfied with our Bistro. We are always working to improve our hotel and would be happy to speak with you if you would like to tell me the specific issues. We are working... More 

San Diego
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 27, 2014

Marriott was a comfortable room although the sink wouldn't drain and we had an issue with our door not closing completely and came back to the room after the maids had cleaned it and the door was opened. Wasn't very happy about that. Also the coffee downstairs was cold and the server was notified and didn't change the coffee after... More 

Was this review helpful? Yes 1
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave a review about our hotel! I am glad that you found your guest room to be comfortable and the front desk friendly. I have had the door in your room inspected and repaired. I can understand your disappointment in the service you received from the Bistro attendant and I can assure you... More 

Torrance, California
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 20, 2014

Traveled to chico for a brief weekend getaway..booked at the courtyard 2nites@ $174.00 per night for king suite (room 200)...what a disappointment..I am a marriott gold member so I have stayed at many marriotts as a matter of fact I have actually stayed at this hotel and the neighboring residence inn many, many times...the room was large but it did... More 

Was this review helpful? Yes 2
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave feedback regarding your stay. I am so sorry it was not up to your expectations. I have inspected this room with my housekeeping supervisor and maintenance engineer to make sure all issues are corrected. We have also done some re-training with the staff to avoid this in the future. I am happy... More 

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 16, 2014

Have stayed here a few times before. This trip was made possible by the excellent service by the Front a Desk. I was wait listed and they were able to clear me off the list and guarantee a room in two hours. Very friendly service to boot. Given their attention to service they get an Excellent in my review.

Was this review helpful? Yes
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you for taking the time to leave your feedback! I am so glad our front desk was able to get you a room. We appreciate your business and hope to see you again soon. More 

Senior Contributor
39 reviews 39 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 15, 2014

We enjoyed our stay here very nice helpful people. They also take fireman discounts . Thank you for being $100 less then the hotel 1 mike away. Thank you:-) very clean hotel and bating cages are next door. Also miniature golfing. It's always a fun time with the family

Was this review helpful? Yes
Tyler G, General Manager at Courtyard by Marriott Chico, responded to this review

Thank you! I am so happy you enjoyed the hotel. We appreciate your business and look forward to seeing you again soon. More 

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Additional Information about Courtyard by Marriott Chico

Address: 2481 Carmichael Road, Chico, CA 95928
Location: United States > California > Chico
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chico 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Chico Hotel Chico
Courtyard Chico
Chico Courtyard
Chico Marriott

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