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Residence Inn Chico

#4 of 17 Hotels in Chico
Certificate of Excellence
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2485 Carmichael Drive, Chico, CA 95928
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Residence Inn Chico
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Residence Inn Chico
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Residence Inn Chico
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83 reviews from our community

Traveler rating
    44
    26
    6
    5
    2
See reviews for
32
16
5
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
126 reviews 126 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Residence Inn is one of the nicer ones we've stayed at. Very clean and comfortable. We came here for a graduation weekend and while busy, the hotel was quiet and relaxing. Rooms are pretty much the same layout, and they look recently renovated, as is the lobby area. The beds were super comfortable as was the couch. Kitchen was... More 

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Foster City Ca
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Comfortable, clean, cool rooms supported by an extremely courteous, professional Front Desk team. A free breakfast is provided every morning. And, although it is a bit basic, the meal gives the guest a nice start to the day.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Want to say the manager is very understanding and was a great help. I'm a marriott rewards member and will continue to stay with marriott hotel brands. staying at this hotel had some trouble with a carpet fly that showed up three times in my room over three days. Went to the front desk with my trouble with this and... More 

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Lori E, General Manager at Residence Inn Chico, responded to this review

Dear Curtis, Thank you for sharing your experience at Residence Inn, Chico. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver... More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Well I'm a marriott rewards platinum member and I have seen the best and the worst from Marriott. The hotel has just been remodeled. Although there has been many cut backs. The evening meet and greet has been cut back and if you don't get there when it starts don't expect to get very much. As they put out enough... More 

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Lori E, General Manager at Residence Inn Chico, responded to this review

Dear Traveler_man01 Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, Lori Ellersick General Manager Residence Inn, Chico lori.ellersick@pillarhotels.com 530-894-5500 More 

Deming, New Mexico
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

We loved our stay at the Residence Inn in Chico CA. The property is incredibly clean. The staff was very friendly and met our every need & request. The breakfast they provide is AMAZING - by far the best we've had at any hotel we have EVER stayed at. An awesome bonus is that you can use your guestroom key... More 

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Vienna, Virginia
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 7, 2015

Construction was going on during our stay on the first floor...but it did not impact our stay. The staff are very nice, the renovations are great. We had a quiet room that was not facing the highway. Nice, new, modern, and clean. Lots of outlets in bedroom for your electronics. Great shower pressure. However the queen bed was horrible for... More 

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Lori E, General Manager at Residence Inn Chico, responded to this review

Thank you so much for your feedback. I am happy to hear that you are enjoying our newly renovated hotel. I do apologize that the queen sized bed did not satisfy your needs. We do offer king beds in some of our studio suites. Please request the studio suite the next time you are in Chico. We look forward to... More 

Elk Grove, California
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed December 6, 2014

We stayed there overnight and the room was very comfortable. I loved the kitchen area even though we did not use it. Would stay there again! I think next time I will go for two queen beds instead of a sofa bed and a king bed. Next time we will use the well appointed kitchen.

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Lori E, General Manager at Residence Inn Chico, responded to this review

Thank you so much for your feedback. I am so pleased that you enjoyed your stay. We look forward to seeing you in the future. Thank you! Lori Ellersick More 

Corona
Top Contributor
129 reviews 129 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 7, 2014

We stayed in the Residence Inn for a few days around Halloween while attending a wedding in Chico. The hotel and their staff were very nice! The room was large and comfortable, the sitting area felt roomy, and while we didn’t really use the kitchen, I appreciated the full sized refrigerator with an ice maker. The bathroom was also of... More 

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Goodyear, Arizona
2 reviews
5 of 5 stars Reviewed November 6, 2014

We were most fortunate to find Residence Inn Chico. We needed a place to cook vegan meals while on a business trip. Did we ever happen upon the right place! EVERYTHING, from the reservation to the property/facilities to the staff was first rate. This is a very clean and friendly place! Our reservation over the phone and greeting upon arrival... More 

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Rocklin, California
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014

I've stayed at this property a couple of times and have been very pleased with the level of customer service, the amenities and the physical property. It's conveniently located right off the freeway, but with the double paned windows and thick walls, you cannot hear the freeway noise. The rooms are spacious and the hotel provides free Wi-Fi, which I... More 

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